Comfort Inn & Suites Liverpool - Syracuse North

Hotels
•
Comfort
7.5 (785 reviews)
401 7th North Street , Liverpool , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean lobby
Decent breakfast
Cons:
Dirty rooms
Uncomfortable bedding
High price for value

Categories

Cleanliness
5.46
Some guests reported unclean rooms and missed cleaning services.
Service
8.43
Staff was described as welcoming and friendly, but there were some complaints about responsiveness.
Location
9.47
The location was frequently noted as convenient and well-situated.
Room Quality
6.42
Several guests reported poor room conditions, including stained carpets and uncomfortable bedding.
Amenities
7.45
Amenities included parking and breakfast, but some expected more, like a pool.
Value for Money
6.91
Guests felt the price was high compared to the quality and service received.
Food and Beverage
7.96
Breakfast was generally well-received, though the options remained somewhat limited.
Overall Experience
7.93
Mixed experiences with notable concerns but some redeeming features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:03

Property Description

Convenient Location
Located near major highways and popular attractions like Carrier Dome and Destiny USA, Comfort Inn & Suites is the ideal choice for travelers seeking comfort and convenience.

Local Dining and Entertainment
Adjacent to Tully's restaurant and sports bar, guests can savor delicious meals and enjoy a lively atmosphere just steps away from the hotel.

Amenities Galore
From a complimentary hot breakfast buffet to free Wi-Fi and an exercise room, guests can indulge in a range of amenities designed to enhance their stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 785 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
L
Lydia • family_with_children • us
10
Pros:

Good location

2026-06-25 • via Nuitee
B
Bouchier • solo_traveller • us
2
I was disappointed at the level of the hotel based on previous stays in similar starred hotels/Inns
Pros:

It was fairly close to the airport.
The restuarnt next door was fantastic for a meal close by.

Cons:

The breakfast did not look great at all, so I went elsewhere to eat.
I booked two separate nights using the booking.com website.
I called the hotel today (June 22, 2026) at 1:31pm and the lady was fantastic and she emailed me the invoice for first night but the second stay three nights later was not sent.
When I phoned back to follow up at 3:01pm (June 22, 2026) the gentleman that took the call was assist and just kept reading random names and then eventually just told me to contact Booking.com, I tried to explain to him that Booking.com directed me to get the invoice from the hotel(but he did not understand me at all), but never the less I contacted Booking .com again and they again said that I should contact the hotel to get the invoice.
And I STILL DON'T HAVE A COPY OF MY INVOICE !!

2026-06-22 • via Nuitee
M
Michael • couple • us
9
2026-06-16 • via Nuitee
S
Samuel • couple • us
10
On time check in.clesn room
Pros:

Very clean. Great staff.

2026-06-12 • via Nuitee
D
David • couple • us
8
2026-06-11 • via Nuitee
C
Charles • couple • us
10
2026-06-08 • via Nuitee
D
Dawn • solo_traveller • us
10
Pleasant place to stay!
Pros:

Very comfortable, great staff!

2026-06-05 • via Nuitee
W
William • couple • us
6
Not worth the price
Pros:

Location

Cons:

Price, breakfast, did not honor service dog discount

2026-06-04 • via Nuitee
J
Jewell • solo_traveller • us
6
2026-05-31 • via Nuitee
W
Willie • couple • us
6
satisfied
Pros:

Location was good for Syracuse University graduation

Cons:

Carpet in room needs to be cleaned.
Complementary breakfast could be upgraded

2026-05-11 • via Nuitee
M
Matt • solo_traveller • us
10
2026-05-11 • via Nuitee
R
Renaud • couple • ca
9
2026-05-09 • via Nuitee
S
Stacey • couple • us
9
Pros:

This property was clean, the staff was nice and it was less than 10 minutes from fairgrounds.

Cons:

The breakfast good of been better. A little more opinion.

2026-05-08 • via Nuitee
R
Rachel Annos • solo_traveller • es
9
Pros:

Close to the hi-way. Check in was easy. Room was clean. Breakfast was typical for choice hotels. Newly refreshed. Staff was nice enough. If you are offended by the smell of fresh flower, stay somewhere else. We are not and it didn't not effect our stay at all. I would stay here again.

Cons:

The renovations recently done were not done all that well. I really appreciate the hotel putting money back into itself but maybe they should have hired a better team of contractors.

2026-05-04 • via Nuitee
S
Sylvain • solo_traveller • ca
9
2026-05-04 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Pros:

Precor cable maching

Cons:

Coffee

2026-05-04 • via Nuitee
M
Mary • solo_traveller • us
3
Pros:

Breakfast

Cons:

Bed bugs. Fitness room was not locked or supervised...there were children running around out of control

2026-05-03 • via Nuitee
L
Leigh • family_with_children • us
9
2026-05-03 • via Nuitee
J
Jeedy54 • couple • th
8
Pros:

Location was good

Cons:

Internet was not good.

2026-04-27 • via Nuitee
H
Hermes • couple • ca
8
Will make it a regular stop travelling back home.
Pros:

Well located with a good restaurant at walking distance for dinner. Quick check-inn and check-out. Staff at reception made me feel welcomed. Very clean room and quiet. Breakfast served at 06:00 was excellent (eggs and sausages were hot and good selection of bread and juices). I must mention that we always need to use a luggage dolly and this one was in excellent shape which is not always the case.

2026-04-27 • via Nuitee