Comfort Inn & Suites Liverpool - Syracuse North

Hotels
•
Comfort
7.5 (823 reviews)
401 7th North Street , Liverpool , US
+1 315-451-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean lobby
Decent breakfast
Cons:
Dirty rooms
Uncomfortable bedding
High price for value

Categories

Cleanliness
5.46
Some guests reported unclean rooms and missed cleaning services.
Service
8.43
Staff was described as welcoming and friendly, but there were some complaints about responsiveness.
Location
9.47
The location was frequently noted as convenient and well-situated.
Room Quality
6.42
Several guests reported poor room conditions, including stained carpets and uncomfortable bedding.
Amenities
7.45
Amenities included parking and breakfast, but some expected more, like a pool.
Value for Money
6.91
Guests felt the price was high compared to the quality and service received.
Food and Beverage
7.96
Breakfast was generally well-received, though the options remained somewhat limited.
Overall Experience
7.93
Mixed experiences with notable concerns but some redeeming features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:03

Property Description

Convenient Location
Located near major highways and popular attractions like Carrier Dome and Destiny USA, Comfort Inn & Suites is the ideal choice for travelers seeking comfort and convenience.

Local Dining and Entertainment
Adjacent to Tully's restaurant and sports bar, guests can savor delicious meals and enjoy a lively atmosphere just steps away from the hotel.

Amenities Galore
From a complimentary hot breakfast buffet to free Wi-Fi and an exercise room, guests can indulge in a range of amenities designed to enhance their stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 823 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
D
Daniel • couple • us
1
2026-10-12 • via Nuitee
J
Janet • solo_traveller • us
9
Have stayed here many times, and probably will again
Pros:

Convenience, good parking, comfy bed

2026-10-11 • via Nuitee
C
CHERYL • couple • us
8
2026-10-07 • via Nuitee
L
LeiAvion • family_with_children • us
1
I came to visit the mall &’ ended my stay early due to staff treatment.
Pros:

I loved the wine .

Cons:

Rob the manager was very rude regarding clarifying where to smoke . He was very loud and I reported this .

2026-10-07 • via Nuitee
A
Angelina • family_with_children • ca
5
Pros:

Breakfast was good, we were very disappointed with the hotel not having a pool you advertised that this hotel had a pool and it didn't have one.the kids were very disappointed.

Cons:

No pool

2026-10-07 • via Nuitee
D
DYLAN • family_with_children • us
9
2026-09-18 • via Nuitee
S
Sheryl • couple • us
8
Pros:

The breakfast was very pleasant....just right ! Enjoyed the flavored water and the waffles were nice. Would like to have had pancakes though.

Cons:

The front desk girl after 4pm on Friday was not very nice at all. The young lady on check in and check out was very pleasant and accommodating.

2026-09-13 • via Nuitee
C
Chiranjeevi • solo_traveller • us
5
Decent not great.
Pros:

Location and staff.

Cons:

Cleanliness, smoke smell coming inside room.

2026-09-11 • via Nuitee
T
Theresa • solo_traveller • us
8
Pros:

Beds breakfast staff location

Cons:

Looking forward to renovation being completed

2026-09-10 • via Nuitee
M
Maria • extended_group • pr
6
Not good.
Pros:

Location

Cons:

Smelled terrible, bad odor.

2026-09-03 • via Nuitee
W
Wendy • couple • us
8
Pros:

Close to Fairgrounds & thruway

Cons:

No outdoor sitting area or pool/hot tub

2026-09-03 • via Nuitee
S
SAFDAR • family_with_children • ca
4
Not happy
Pros:

Breakfast was ok

Cons:

Weed smell on whole floor, bedroom glass window was visible cracked, carpet were off floor from the number of places. Already filled a Complaint at the counter but no one came to fix. Overall not happy with the money I paid

2026-09-02 • via Nuitee
J
James • couple • us
9
2026-09-01 • via Nuitee
T
Tony • family_with_children • us
1
Horrible
Pros:

Nothing..the room was disgusting not clesn..broken closet door and handle. Sheets were still damp on the beds so it was not comfortable sleeping..bathroom had towels from previous people who stayed there..total disgust. I was supposed to get a bigger room that I had booked but this said room they didn't have..never stay or recccomend this hotel again

2026-08-31 • via Nuitee
M
Marcia • solo_traveller • us
10
2026-08-31 • via Nuitee
B
Brandon • family_with_children • us
3
The room had a terrible odor.
Pros:

The person working the counter late at night was incredibly nice.

Cons:

Almost everything. This place was gross.

2026-08-28 • via Nuitee
D
Douglas Phethean • couple • us
4
Lack of advertised services and the run around and ghosted
Cons:

We did not have TV reception during our stay and expected some reimbursement for the lack of service. Instead of inaccurate estimates of being corrected, we were directed to the GM who was reportedly out of town for a wedding. As promised a call when the GM returned, we received no call.

2026-08-25 • via Nuitee
L
Laetitia • solo_traveller • fr
8
Pros:

Très belle et grande chambre, très bon petit déjeuner, propre

Cons:

L'agent d'accueil n'était pas très agréable, pas souriante

2026-08-19 • via Nuitee
F
Filippo • family_with_children • it
1
Un incubo
Pros:

Assolutamente nulla

Cons:

Non è mio costume lasciare recensioni ma in questo caso sono, mio malgrado, obbligato.

Probabilmente il peggio hotel in cui sia stato nella mia vita.

Struttura del tutto maleodorante; reception praticamente inesistente; stanza sporca, piena di muffa e umidissima; affaccio su un cespuglio orribile di verde, del tutto imbarazzante; cattivo odore presente dappertutto.

Ciliegina sulla torta: il bagno era piccolissimo, sporco, con una vecchissima doccia e il lavabo era collocato al di fuori del bagno. Mai vista una situazione del genere.

In più, la reception non è stata neppure in grado di chiamare un taxi (dovevamo andare in stazione con numerosi bagagli) e siamo riusciti a recuperare i numeri dei taxi a stento on line (trattandosi di una piccola cittadina).

Un incubo.

Nel 2026 strutture come questa andrebbero semplicemente chiuse.

2026-08-18 • via Nuitee
L
Luis • family_with_children • co
8
De paso
Pros:

Era de paso, el desayuno estuvo bien, aunque basico,

2026-08-18 • via Nuitee