Comfort Inn & Suites Liverpool - Syracuse North

Hotels
•
Comfort
7.5 (755 reviews)
401 7th North Street , Liverpool , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean lobby
Decent breakfast
Cons:
Dirty rooms
Uncomfortable bedding
High price for value

Categories

Cleanliness
5.46
Some guests reported unclean rooms and missed cleaning services.
Service
8.43
Staff was described as welcoming and friendly, but there were some complaints about responsiveness.
Location
9.47
The location was frequently noted as convenient and well-situated.
Room Quality
6.42
Several guests reported poor room conditions, including stained carpets and uncomfortable bedding.
Amenities
7.45
Amenities included parking and breakfast, but some expected more, like a pool.
Value for Money
6.91
Guests felt the price was high compared to the quality and service received.
Food and Beverage
7.96
Breakfast was generally well-received, though the options remained somewhat limited.
Overall Experience
7.93
Mixed experiences with notable concerns but some redeeming features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:03

Property Description

Convenient Location
Located near major highways and popular attractions like Carrier Dome and Destiny USA, Comfort Inn & Suites is the ideal choice for travelers seeking comfort and convenience.

Local Dining and Entertainment
Adjacent to Tully's restaurant and sports bar, guests can savor delicious meals and enjoy a lively atmosphere just steps away from the hotel.

Amenities Galore
From a complimentary hot breakfast buffet to free Wi-Fi and an exercise room, guests can indulge in a range of amenities designed to enhance their stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 755 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
L
Lynn • family_with_children • us
5
Pros:

Location

Cons:

Small not enough parking staff was unfriendly breakfast was horrible

2026-04-11 • via Nuitee
C
Carla • couple • us
5
Ok go one night. Definitely a budget stay.
Pros:

Close to airport

Cons:

Thin walls, difficult to control air and heat settings.

2026-04-11 • via Nuitee
S
Sarabjit • family_with_children • us
8
2026-04-07 • via Nuitee
T
Tompkins • family_with_children • us
6
Pros:

Breakfast

Cons:

No pool even tho advertised as having one, carpet floor tiles in room not adhered and sticking up, saying check in was at 2 but it was really 3

2026-04-05 • via Nuitee
S
souhir • family_with_children • ca
1
Pros:

Beds dirty
Room smell weed

Cons:

Everything

2026-04-05 • via Nuitee
L
linda • solo_traveller • ca
5
Ma chambre n’était pas propre : il y avait des miettes dans le lit, le tapis était sale et il n’y avait pas de serviette
Pros:

Rien

Cons:

Les tapis pas propres

2026-03-30 • via Nuitee
W
wood • family_with_children • us
6
Pros:

Comfy bed

Cons:

Lights and outlets in room did not work. Alarm clock and phone both not plugged in or on. The ac.was warm and didn't get very cold.

2026-03-29 • via Nuitee
S
Santos • family_with_children • us
1
2026-03-27 • via Nuitee
S
Suzanne • extended_group • us
5
Most likely we would not stay at this location again, unless it was remodeled.
Pros:

Easy access to the main highway. Quiet, even though it’s located near a heavy traffic area. Beds were fairly comfortable. Free breakfast was adequate.

Cons:

Needs a makeover. The carpeting in the room was coming up at the seams. The furniture in the suite (couch and chair) were worn and dirty looking (stained). We had to change suites because the condition of the suite furniture was worse in the first suite. Lighting was barely adequate in the rooms.

2026-03-25 • via Nuitee
J
Jennifer • couple • us
4
2026-03-22 • via Nuitee
K
Kim • solo_traveller • ca
3
Cons:

Front desk staff were rude. Terrible parking.

2026-03-22 • via Nuitee
J
Jesieka • family_with_children • us
10
2026-03-20 • via Nuitee
W
Wayne • extended_group • us
9
Pros:

Staff was friendly and helpful, and breakfast great and plentiful. Easy on/off RT81

Cons:

That Booking.com didn’t forward our special requests.

2026-03-18 • via Nuitee
D
Diamond • family_with_children • us
6
2026-03-04 • via Nuitee
E
Erika • family_with_children • us
10
2026-02-26 • via Nuitee
B
Breana • couple • us
3
Cons:

Breakfast was not cooked; main lobby smelled like animal urine.

2026-02-22 • via Nuitee
L
Lisa • couple • us
8
2026-01-20 • via Nuitee
D
Doreen E • solo_traveller • us
5
Pros:

Room 212 need carpet tiles removed or replaced coming up
Also bath tub need updated.
Also more light switch

Staff was excellent and Professional

Cons:

See above for comment

2026-01-19 • via Nuitee
M
Margaret • solo_traveller • us
8
Ok
Pros:

Eggs and sausage good. Bread was in the loaf package everyone put hands in the bag Place is dark and uninvited feeling when you enter lobby and room.

Cons:

Person at the desk stand up - speak up to welcome guests Smile.

2026-01-19 • via Nuitee
D
Don • extended_group • us
9
Pros:

Good bkfst

2026-01-19 • via Nuitee