Comfort Inn & Suites Liverpool - Syracuse North

Hotels
•
Comfort
7.5 (794 reviews)
401 7th North Street , Liverpool , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean lobby
Decent breakfast
Cons:
Dirty rooms
Uncomfortable bedding
High price for value

Categories

Cleanliness
5.46
Some guests reported unclean rooms and missed cleaning services.
Service
8.43
Staff was described as welcoming and friendly, but there were some complaints about responsiveness.
Location
9.47
The location was frequently noted as convenient and well-situated.
Room Quality
6.42
Several guests reported poor room conditions, including stained carpets and uncomfortable bedding.
Amenities
7.45
Amenities included parking and breakfast, but some expected more, like a pool.
Value for Money
6.91
Guests felt the price was high compared to the quality and service received.
Food and Beverage
7.96
Breakfast was generally well-received, though the options remained somewhat limited.
Overall Experience
7.93
Mixed experiences with notable concerns but some redeeming features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:03

Property Description

Convenient Location
Located near major highways and popular attractions like Carrier Dome and Destiny USA, Comfort Inn & Suites is the ideal choice for travelers seeking comfort and convenience.

Local Dining and Entertainment
Adjacent to Tully's restaurant and sports bar, guests can savor delicious meals and enjoy a lively atmosphere just steps away from the hotel.

Amenities Galore
From a complimentary hot breakfast buffet to free Wi-Fi and an exercise room, guests can indulge in a range of amenities designed to enhance their stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Comfort Inn & Suites now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 794 reviews
Cleanliness: 5.46
Service: 8.43
Location: 9.47
Room Quality: 6.42
Amenities: 7.45
Value for Money: 6.91
Food and Beverage: 7.96
Overall Experience: 7.93
J
Jay • solo_traveller • us
8
2026-07-18 • via Nuitee
J
Jay • solo_traveller • us
10
2026-07-18 • via Nuitee
K
K • extended_group • us
4
Wad not pleasant
Pros:

Location

Cons:

Cost was exorbitant. The receptionist was sultry. The room smelt stale. Used towels were left in the bathroom

2026-07-18 • via Nuitee
S
Shameka • solo_traveller • us
1
2026-07-15 • via Nuitee
Y
Yenalevitch • family_with_children • us
5
Wasn't my best experience with a Comfort Inn
Pros:

Location to the venue we went to

Cons:

Carpet tiles were pulled up in certain areas. Toilet seat did not match the toilet and was very uncomfortable. Pull out bed mattress was not clean. Only 4 towels in a room with 5 people

2026-07-09 • via Nuitee
P
Pulijala • family_with_children • us
2
2026-07-09 • via Nuitee
J
Jessica • couple • us
5
2026-07-09 • via Nuitee
H
Hugo • family_with_children • fr
3
2026-07-03 • via Nuitee
M
Martin • family_with_children • us
2
Disgusting
Pros:

There was nothing to like!!!!! Sorry!

Cons:

This is not four star hotel!!!!! Room was very dirty. Hair in bathroom, sheets with stains, bugs crawling on the floor! Breakfast???? Old bread/ bagels and on the top they been serving rotten fruit! One word - disgusting!!!!! And I’m not talking about price what they charged me !

2026-06-30 • via Nuitee
B
Bello • solo_traveller • us
8
Our stay was fine; convenient location and nice daily breakfast. .
Pros:

The location for our needs was excellent.

Cons:

Our room seemed a little smaller than most and the bathroom sink was right when you stepped in the door (not in with the shower and toilet.)

2026-06-30 • via Nuitee
S
Stacy • family_with_children • us
4
Eh. Not awful.
Pros:

Easy off and onto highway. They had Frosted Flakes at breakfast.

Cons:

Hall smelled bad-3rd floor. Pillows were well used. Lightbulb in lamp burned out when we arrived, but from desk employee quickly brought one up. I picked this place because I thought from the pics the room had hard floors. It had carpet. I may have gotten mixed up as I looked at many places.

2026-06-29 • via Nuitee
M
Miloš • solo_traveller • us
6
2026-06-29 • via Nuitee
E
Elayna • solo_traveller • us
8
Cons:

I stay at this hotel whenever I stay in Syracuse and have always had a good experience until my last visit at the end of May. I had a dispute with the front desk woman regarding charges to my room as I was going based off the information her coworker provided me. She was completely rude and disrespectful. Not one ounce of understanding or utilization of problem solving skills or compromise. For my distasteful experience with her, I will no longer book this hotel.

2026-06-29 • via Nuitee
L
Lydia • family_with_children • us
10
Pros:

Good location

2026-06-25 • via Nuitee
B
Bouchier • solo_traveller • us
2
I was disappointed at the level of the hotel based on previous stays in similar starred hotels/Inns
Pros:

It was fairly close to the airport.
The restuarnt next door was fantastic for a meal close by.

Cons:

The breakfast did not look great at all, so I went elsewhere to eat.
I booked two separate nights using the booking.com website.
I called the hotel today (June 22, 2026) at 1:31pm and the lady was fantastic and she emailed me the invoice for first night but the second stay three nights later was not sent.
When I phoned back to follow up at 3:01pm (June 22, 2026) the gentleman that took the call was assist and just kept reading random names and then eventually just told me to contact Booking.com, I tried to explain to him that Booking.com directed me to get the invoice from the hotel(but he did not understand me at all), but never the less I contacted Booking .com again and they again said that I should contact the hotel to get the invoice.
And I STILL DON'T HAVE A COPY OF MY INVOICE !!

2026-06-22 • via Nuitee
M
Michael • couple • us
9
2026-06-16 • via Nuitee
S
Samuel • couple • us
10
On time check in.clesn room
Pros:

Very clean. Great staff.

2026-06-12 • via Nuitee
D
David • couple • us
8
2026-06-11 • via Nuitee
C
Charles • couple • us
10
2026-06-08 • via Nuitee
D
Dawn • solo_traveller • us
10
Pleasant place to stay!
Pros:

Very comfortable, great staff!

2026-06-05 • via Nuitee