Super 8 by Wyndham Monticello NY

Hotels
•
Super 8
4.1 (66 reviews)
392 Broadway , Monticello , US
+1 845-796-0291

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Pets allowed
Fax/photocopying
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly/helpful staff mentioned multiple times
Comfy beds and some renovated, cozy rooms
Good location — close to food and casino
Rooms described as roomy and, in some cases, clean
Perceived good value by several guests
Cons:
Poor cleanliness: dirt, cigarette smell, dead bugs and filthy cleaning items
No/poor hot water and low water pressure reported frequently
TV/internet/amenity failures (no signal, no remote, terrible internet)
Maintenance issues: warped doors, dusty AC, light fixtures falling
Inconsistent/rude service and problematic policies
Building state/renovations, signage and parking concerns

Categories

Cleanliness
2.5
Multiple reviews report dirty floors, filthy cleaning cloths, cigarette smell, dead bugs and soiled bedding — overall poor cleanliness.
Service
4.8
Mixed service: several comments praise friendly staff and a helpful clerk (April), but others report rude front-desk behavior and inconsistent enforcement of policies.
Location
6.5
Consistently praised as close to food and convenient (proximity to casino mentioned); clear strength for this property.
Room Quality
3.8
Rooms are sometimes renovated and beds described as comfy, but many reports of warped doors, dusty AC, odors, and maintenance issues (no remote, no TV signal).
Amenities
3
Repeated problems with hot water, water pressure, TV signal, internet and missing amenities (microwave not available) — amenities are below expectations.
Value for Money
4.2
Mixed: several guests cite good value, while others call the price outrageous for the condition — overall slightly below average to average.
Food and Beverage
4.1
Standard quality for this hotel tier (not discussed in reviews).
Overall Experience
3.9
Overall mixed-to-negative: some comfortable stays and renovated rooms, but widespread cleanliness, maintenance and amenity issues reduce the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location in Downtown Monticello
Nestled in downtown Monticello, New York, the Inn at Monticello offers a prime location just 4.1 km from the renowned Monticello Raceway.

Comfortable Rooms and Amenities
Each room at the Inn at Monticello is thoughtfully designed with free WiFi, a cable TV, and a work desk. Guests can enjoy a daily continental breakfast and the convenience of ironing facilities in every room.

Exceptional Services and Nearby Attractions
Guests are treated to complimentary parking, a 24-hour front desk, fax services, and access to a meeting room. Explore the nearby DeHoyos Memorial Park just a short 7-minute drive away, or visit Resorts World Catskills located 5.8 km from the hotel.

Ready to experience comfort and convenience at the Inn at Monticello? Book your stay now!

Important information:

The property will be going through renovation works until further notice. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: EWR

Location

Guest Reviews

4.1
Based on 66 reviews
Cleanliness: 2.5
Service: 4.8
Location: 6.5
Room Quality: 3.8
Amenities: 3
Value for Money: 4.2
Food and Beverage: 4.1
Overall Experience: 3.9
R
Rukiya • family_with_children • us
5
2026-11-01 • via Nuitee
A
Andrew • family_with_children • au
6
At a pinch it does the job
Pros:

Friendly service. Decent sized rooms. Close to food.

Cons:

Water was warm at best. TV had no signal.

2026-10-17 • via Nuitee
S
Sammie • couple • us
7
2026-10-13 • via Nuitee
A
Amy • solo_traveller • us
5
Pros:

The beds were comfy

Cons:

No water pressure and no hot water, I rinsed my hair in the sink

2026-10-12 • via Nuitee
H
Hector • solo_traveller • us
1
He difficult to operate
Pros:

Location

Cons:

Under renovation hot water so difficult to get microwave no open door carport was burnt

2026-10-12 • via Nuitee
W
Winonah • couple • us
8
Perfect stay for an overnight!
Pros:

Everything is nice and good. Good value of money!

Cons:

It’s open

2026-10-10 • via Nuitee
D
Doolittle • solo_traveller • us
10
2026-10-09 • via Nuitee
A
Alexandra • solo_traveller • us
10
Best Super 8 I’ve stayed in!
Pros:

Rooms were renovated clean and super cozy! Would stay again.

Cons:

The lighting from the road was unclear! Signage was not prominent or bright enough. Parking could be better but not overall issues.

2026-10-09 • via Nuitee
D
Dejesus • couple • us
1
2026-09-11 • via Nuitee
E
Elizabeth • solo_traveller • gb
4
Night check in clerk rude and more interested in watching TV, than checking in customers.
Pros:

Bedding and bathroom supply good

Cons:

Floors dirty, after mopping up water in the bathroom, the cloth was filthy. Door to room warped so didn't fit well / securely. AC / heater was extremely dusty and a fire hazard. The whole room smelt of old cigarettes.

2026-09-08 • via Nuitee
C
Carema • family_with_children • us
9
My stay was comfortable and reasonable. However they upgrading the hotel.
Pros:

The room was clean and roomy for two people.

Cons:

I didn’t have tv service

2026-09-02 • via Nuitee
T
Tracy • solo_traveller • us
9
Pros:

Very friendly staff. Room was big and nice

Cons:

Outside of building wasn't too welcoming.

2026-08-31 • via Nuitee
R
Rita • family_with_children • us
5
Pros:

Location

Cons:

I had to move to another room because of odder and things not working in room. Moved to other room and then there was no remote for tv. Staff did correct issue.

2026-08-06 • via Nuitee
T
Terry • solo_traveller • us
1
Terrible
Pros:

Nothing

Cons:

Security
Cleaning
Water
Bed
Ordered a king suite got a dirty full.

2026-08-05 • via Nuitee
J
Jeffrey • couple • us
7
Pros:

It was all pretty good

Cons:

Having the bank hold money sucks

2026-08-05 • via Nuitee
S
Stephanie • solo_traveller • us
1
Pros:

The lady April is great. Bring her back instead of the terrible people there now and maybe it won't be so bad.

Cons:

Internet is terrible. Light fixtures Falling off the walls. No hot water. Horrible area.

2026-08-05 • via Nuitee
R
Ramon • extended_group • us
10
Pros:

Super bien

Cons:

Decían que no aceptaba animales y la habitación del lado tenía perro y ladraba mucho.

2026-08-04 • via Nuitee
H
Hamish • solo_traveller • gb
2
2026-08-03 • via Nuitee
S
Summer • family_with_children • us
2
Would not stay again.
Pros:

There was a bed and a toilet

Cons:

The strong, putrid smell. The electric not working, the dead bugs all over the room and bathroom. I think the smell in the room got me sick

2026-08-03 • via Nuitee
J
Jhonny • couple • us
2
Mala
Pros:

Solo la ubicación estaba cerca de donde yo necesitaba

Cons:

El baño no tenía cortinas además estaba sucio

2026-07-23 • via Nuitee