Hotel España

Hotels
6.4 (58 reviews)
Avenida Heroes 407 , Chetumal , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Attentive service
Cons:
Poor cleanliness
Maintenance issues with amenities

Categories

Cleanliness
3.73
Bathroom was not clean. Shower curtain old and moldy. Blanket with stains. Pool is lacking maintenance.
Service
8.2
El servicio y que están muy atentos a sus huespedes.
Location
8.24
Location is very good.
Room Quality
6.19
Beds were better than other hotels I have stayed.
Amenities
5.72
Pool is lacking maintenance.
Value for Money
6.68
Standard quality for this hotel tier.
Food and Beverage
6.73
Standard quality for this hotel tier.
Overall Experience
5.7
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:07

Property Description

Luxurious Stay with Pool View Rooms

Outdoor Swimming Pool and Restaurant
Hotel España offers a relaxing stay with an outdoor swimming pool and a garden, perfect for unwinding under the sun. Indulge in delicious meals at the on-site restaurant after a long day of exploring Dos Mulas Beach.

Convenience at Your Fingertips
Enjoy complimentary amenities such as free private parking and WiFi throughout the property. With a 24-hour front desk, room service, and concierge service, your comfort and needs are always a top priority.

Comfortable Rooms with Modern Amenities
Each room at Hotel España features a patio with pool view, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even come with a balcony for a more scenic experience.

Ready to experience a luxurious stay at Hotel España? Book now and make unforgettable memories in Chetumal!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.4
Based on 58 reviews
Cleanliness: 3.73
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 5.72
Value for Money: 6.68
Food and Beverage: 6.73
Overall Experience: 5.7
G
Guillen solo_traveller mx
5
2026-01-20 via Nuitee
D
DEYSI ARACELI extended_group mx
4
2026-01-19 via Nuitee
E
Enrico couple de
10
2025-11-09 via Nuitee
A
Anahelen extended_group gt
6
Cons:

Que cobran comisión adicional a lo que dice booking y quitaron el agua en la madrugada

2025-09-06 via Nuitee
G
GoldenWizardGaming couple bz
6
Beds were better than other hotels I have stayed. Location is very good, except for the cleanliness.
Cons:

Bathroom was not clean. Shower curtain old and moldy. Blanket with stains. Pool is lacking maintenance. Tiles coming off cause cuts and abrasions to my wife's feet.

2025-09-01 via Nuitee
G
Guadalupe del Socorro family_with_children mx
10
Muy cómodo y en muy buena ubucacion
Pros:

El servicio y que están muy atentos a sus huespedes

Cons:

La atencion

2025-07-31 via Nuitee
V
Vernon family with young children bz
10
My stay was great everything was ok love the hotel
Pros:

Everything was so good

Cons:

Everything was fine

2025-05-06 via Nuitee
Ęŕñ family with young children bz
10
Exceptional
2025-03-24 via Nuitee
R
Reggianne family with young children bz
3
Poor
2025-03-03 via Nuitee
K
Kevin family with young children bz
9
Superb
2025-01-23 via Nuitee
M
Muniz young couple gb
6
Pleasant
2024-12-10 via Nuitee
S
Sylvia family with young children bz
5
Passable
Pros:

N/A

Cons:

Rooms esp bathroom were dirty, visible mold. Electrical outlet was a hazard

2024-11-04 via Nuitee
J
Jason family with young children bz
6
Pleasant
Pros:

Was very close to anything you wanted to do
Was clean staff was great

Cons:

I have to pay $200 more after we left

2024-10-19 via Nuitee
F
Flores family with young children bz
1
Don't make the mistake and stay here
Pros:

Mario was incredibly amiable, and the other man that works throughout the day was as courteous and respectful.

Cons:

The rooms were in really bad shape, it was too late when we arrived we couldn't find another hotel at that time or we would not have stayed there. The sheets had dried blood stains, the sheets were extremely itchy and rough, pillow cases were stained with dirt, bathrooms were not even clean, old soap bars, pubic hair all over the floor in the bathroom, mold in their soap dispensers,the rugs were filthy, room smell moldy and honestly this was one of the worst rooms I ever stayed. I came back with severe rash after sleeping there. I would never want to go back.

2024-10-10 via Nuitee
G
Gardiner family with young children bz
1
Bad
Cons:

Pool closes at 10pm

2024-10-07 via Nuitee
B
Blanca group bz
1
Awful
Pros:

Nothing

Cons:

Pool very dirty room had no water bed really bad

2024-09-30 via Nuitee
R
Roberto family with young children bz
9
We had a good time the staff were friendly and helpful.
2024-08-29 via Nuitee
B
Barry young couple vn
8
Very good
2024-08-19 via Nuitee
B
Beverly with friends bz
2
Very poor
Pros:

Room to be ready on time

Cons:

Ac wasnt working and the room wasnt ready on time

2024-08-04 via Nuitee
L
Lloyd family with young children bz
9
Superb
2024-07-29 via Nuitee