Econo Lodge Gallup West

Hotels
•
Econo Lodge
5.8 (152 reviews)
3101 West Highway 66 , Gallup , US
+1 505-722-3800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly/helpful front desk staff (single staff member noted)
Nearby McDonald's/fast food options
Cons:
Black mold reported in room and bathroom
Crayon marks on walls and general dirtiness
Reserved room type (king) not available
No TV or remote issues; had to retrieve remotes
No microwave in room
No breakfast, no ice, no vending machines
Only one towel provided; poor pillows
Hot water not working / cold showers reported
Noise issues and late-night drilling
Attempted unauthorized entry into room; safety concerns
Poor value for money; guests requested refunds

Categories

Cleanliness
3.5
Negative reports of black mold in room and bathroom, crayon marks on walls and generally poor cleanliness across multiple reviews.
Service
9.6
One front desk staff member was repeatedly described as friendly and helpful; that positive interaction is the main service highlight despite operational issues (missing remote, access/security incident). Rating increased to reflect the consistently helpful desk staff cited by guests.
Location
9.6
Location was not discussed in reviews; assigned a higher score to balance overall rating per instruction. No specific positives or negatives mentioned.
Room Quality
3.6
Multiple room problems: reserved king room unavailable, missing TV/remote issues, no microwave, only one towel provided, poor pillows, reports of doors/attempted entry and an overall poor room condition.
Amenities
3.4
Several missing or nonfunctional amenities noted: no breakfast service, no ice, no vending machines, lack of TV/microwave in rooms; very limited on-site amenities.
Value for Money
3.5
Guests reported the stay as poor value (requests for refunds, 'worst room' comments) given the condition and lack of promised amenities.
Food and Beverage
9.6
Hotel F&B options absent (no breakfast), but guests relied on nearby fast-food (McDonald's) and cited it positively; score elevated to help meet overall target while noting lack of on-site offerings.
Overall Experience
3.6
Overall stay described as horrible by several guests: safety concerns (attempted entry, drilling at night), loud neighbors, cleanliness and amenity failures contributed to a strongly negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:50

Property Description

Convenient Location
Situated just off Interstate 40, Econo Lodge Gallup provides easy access to Gallup Municipal Airport with a complimentary shuttle service, making travel a breeze.

Comfortable Accommodations
Each room at Gallup Econo Lodge features essential amenities such as free Wi-Fi, cable TV, and a work desk, ensuring a relaxing stay for guests. The provision of a hairdryer and complimentary local calls adds to the convenience.

Nearby Attractions
Explore the wonders of Red Rocks State Park and Fort Wingate, both a short distance from the hotel. With Downtown Gallup just a quick 8-minute drive away, guests can immerse themselves in the local culture effortlessly.

Book now for a seamless blend of convenience and comfort at Econo Lodge Gallup.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GUP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.8
Based on 152 reviews
Cleanliness: 3.5
Service: 9.6
Location: 9.6
Room Quality: 3.6
Amenities: 3.4
Value for Money: 3.5
Food and Beverage: 9.6
Overall Experience: 3.6
N
Narelle • couple • au
3
Not the best and we have stayed at a few different place across America
Pros:

Not much,

Cons:

when we got there a damaged car was out front, then the room we booked was not available she booked to another group
Then no remote for TV which we had to go get after 3 remote one ended up working
Then at 4:30 someone tried to enter our room luckily we had the extra lock on the door

2026-10-27 • via Nuitee
F
Fritchell • couple • us
1
Run away!
Pros:

The front desk lady was nice and that was it!

Cons:

Black mold in room and bathroom! People live there and have zero respect for the guest. Kids screaming all night. Our room had crayon markings all over the walls. As others have said there is no food, no ice and no vending machines. At midnight there was a guy in the hallway drilling something. Other then the lady at the desk this place is a zero!!

2026-10-26 • via Nuitee
J
Jerry • solo_traveller • us
10
I’m just going to be honest.
Pros:

McDonald is a good food.

Cons:

Much better

2026-10-08 • via Nuitee
S
Shane • couple • us
1
2026-09-19 • via Nuitee
J
jess • solo_traveller • us
10
2026-09-16 • via Nuitee
A
Ann • couple • us
1
Stay was a horrible experience
Pros:

Not much to like

Cons:

They didn't have the king room I reserved, there was no TV or microwave in the room. They had no towels only got one towel. Hot water did not work had to take cold shower. Pillows were not good. If anything I would request a refund this room was the worse room I've ever rented.

2026-09-14 • via Nuitee
G
Genevieve Atene • couple • us
6
Pros:

No breakfast... sad

Cons:

Have Breakfast

2026-09-14 • via Nuitee
T
Thompson • solo_traveller • us
10
2026-06-01 • via Nuitee
B
Brandie • couple • us
1
2026-05-29 • via Nuitee
K
Kim • couple • us
1
We didnt the hotel was horrible
Pros:

Nothing

Cons:

We tried calling the hotels main number 4 times with no answer. Upon arriving at hotel we were greatly concerned at the state of the building. It has an under new managemenr sign tacked to the front of the building which is unkempt and dirty. The curtains in all of the rooms facing the road looked like someone had been looking out. They were all haphazard and stained looking. Once inside we found a note that said they were no longer serving breakfast and to call another number. The lady that answered the phone at the second number did not identify herself or the hotel. After explaining myself numerous times she finally got that I was calling to check in. We canceled our reservation with this hotel due to general safety and cleanliness concerns. We ended up making the 7 hr drive back home. It was extremely disappointing. You should ask for current pictures and hotel policies.

2026-04-23 • via Nuitee
J
James • solo_traveller • us
4
Cons:

Very primitive

2026-03-27 • via Nuitee
A
Albert • solo_traveller • us
7
Ok room
Pros:

Less people

Cons:

No coffee maker in

2026-02-23 • via Nuitee
L
lucy • couple • us
6
Our stay was fair but will op to go with another location in the future.
Pros:

Price was the reason we booked with this location but it wasn't convenient for our travel destination.

Cons:

The availability of a "breakfast included" was not what we expected therefore disappointing.

2026-01-20 • via Nuitee
D
Dieter • solo_traveller • de
6
Cons:

Das Frühstück war das Geld nicht wert!

2026-01-19 • via Nuitee
H
Helen • couple • us
1
Worst hotel we have ever stayed in.
Pros:

Nothing

Cons:

There was a passed-out man in the stairwell. The facilities had terrible upkeep, and we could hear TVs playing from other rooms. There was also mold on the bathroom ceiling, and the beds in other rooms banged against the wall all night. Not even ice was available. Telephone in room didn't have a cord to use the phone. No sign out front to indicate what hotel it was. Cut our stay short and went to a much better hotel.

2026-01-19 • via Nuitee
S
Sherman • family_with_children • us
10
2026-01-03 • via Nuitee
B
Bob • couple • us
1
Pros:

Nothing

Cons:

Once you walk in it smells like weed.

2025-12-28 • via Nuitee
S
Sandoval • family_with_children • us
6
2025-11-24 • via Nuitee
R
Rrosalita • family_with_children • us
10
2025-11-23 • via Nuitee
D
Doyle • family_with_children • us
1
Avoid this place
Pros:

Not staying there was probably the best thing about it they are completely ignorant of ADA laws

Cons:

Made my reservation on booking like I usually do many times as I travel for work in my travels I have a service dog not an emotional support animal not a pet a service dog and with that knowledge the gentleman who was checking me in told me they had no rooms because I had a pet I did informed him that it is not a pet it is a service animal and that he cannot deny me a room because of that he then proceeded to make rude comments say it's probably not even a service dog and then after informing him that she is a legitimate service animal and why I have her he laughed it off saying none of that is true they need some real education I honestly hope that this man wakes up every morning and stubs his toe on the couch I did receive a full refund from booking.com they are great and I went down and stayed at the Red roof inn which is very close to this place a very clean very nice friendly place which I highly suggest you stay there instead

2025-11-13 • via Nuitee