Comfort Inn & Suites University

Hotels
•
Comfort
7.4 (1109 reviews)
2369 Banff Trail Northwest , Calgary , ca

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
6.35
Several mentions of cleanliness issues, including dirty elevators and outdated facilities.
Service
8.35
Many positive mentions regarding friendly and helpful staff.
Location
8.35
Great location near C train and other amenities.
Room Quality
6.85
Some complaints regarding outdated decor and comfort of beds.
Amenities
6.85
Some amenities lack quality; issues with the hot tub and pool availability.
Value for Money
7.35
Generally considered a good value, but some were disappointed with the conditions.
Food and Beverage
7.85
Breaksfast received positive feedback, though variety could be improved.
Overall Experience
7.25
Overall a decent stay with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:01

Property Description

Convenient Location
Situated next to Foothills Athletic Park and a short walk to the University of Calgary, our Calgary Comfort Inn offers easy access to key attractions like Southern Alberta Jubilee Auditorium and downtown Calgary.

Family-Friendly Amenities
Enjoy our indoor pool with a thrilling water slide, perfect for family fun and relaxation. Our guest rooms are equipped with free Wi-Fi, cable TV, an in-room safe, and a coffee maker for your comfort and convenience.

Business and Leisure Facilities
Take advantage of our business center, gym, daily continental breakfast, and complimentary weekday newspaper. Whether you're here for work or leisure, we've got you covered.

Book your stay at Comfort Inn and Suites University for a memorable experience in Calgary.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Property does not accept VISA debit or prepaid cards of any kind. Only valid credit cards are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1109 reviews
Cleanliness: 6.35
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.25
S
Sifan • family_with_children • ca
9
2026-07-22 • via Nuitee
N
Nancy • couple • ca
7
Overall, quiet and staff was great.
Pros:

N/A

Cons:

No towel racks in washroom, and air-conditioning was leaking.

2026-07-20 • via Nuitee
R
Ron • family_with_children • ca
7
2026-07-18 • via Nuitee
E
Erika • couple • ca
3
It was not great. And there was no compensation from the hotel. We will not be staying there today
Pros:

Location

Cons:

Toilet wasn’t working even after being “fixed”. We had to go to the lobby to use the bathroom. The shower was full of soap scum and the shower head hadn’t been cleaned in a while and it was very noisy to shower.

2026-07-16 • via Nuitee
J
Jackie • family_with_children • ca
10
2026-07-14 • via Nuitee
L
Ling Peak • couple • ca
8
2026-07-14 • via Nuitee
U
Unni • solo_traveller • no
2
Pros:

Dårlig frokost. Engangatallerkner og plastbestikk gir et dårlig inntrykk og klimaskam. Dårlig renhold. Skittent på nattbord, teppegulv og gardiner. Lukter øl i gangen.

Cons:

Renhold, frokost, bad, vanntrykk

2026-07-13 • via Nuitee
R
Robidoux • extended_group • ca
7
Merci
Pros:

Bien

Cons:

Objet perdu et non cherché par le personnel malgré insister par demande téléphonique.

2026-07-10 • via Nuitee
G
Gabrielle • solo_traveller • us
8
2026-07-10 • via Nuitee
I
Ivan • couple • us
8
2026-07-08 • via Nuitee
U
Uttam • couple • ca
8
2026-07-08 • via Nuitee
S
Seleznev • solo_traveller • pl
7
2026-07-07 • via Nuitee
A
Andrews • couple • ca
7
2026-07-07 • via Nuitee
N
Nakibul Alam • solo_traveller • de
7
2026-07-06 • via Nuitee
C
Cheryl • couple • ca
10
Thank you for your hospitality, I will recommend
Pros:

Very pleasant, easy to deal with

Cons:

Nothing

2026-07-06 • via Nuitee
J
Jackii • family_with_children • ca
3
2026-07-05 • via Nuitee
H
Harris • solo_traveller • ca
4
Will not stay again
Pros:

Location was good. Breakfast was ok

Cons:

Pools and pool deck were very dirty and unkempt. Only one garbage can in the room and it was in the bathroom. Furnishings in room are very dated. Breakfast was ok but plates were literal paper and the plastic cutlery was impossible to cut your waffle with.
Elevators were sketchy, one powered off mid ride.
Breakfast lady was the only friendly staff I encountered.
Insanely overpriced for what it was. Maybe because of stampede week but regardless, it was a $129 a night at best! Not $270!!!!!

2026-07-04 • via Nuitee
H
Haydon • solo_traveller • ca
10
2026-07-02 • via Nuitee
R
ROSE MARY • solo_traveller • ca
9
2026-07-01 • via Nuitee
Y
Yash • couple • ca
5
Its good but not worth it and won’t go back
Pros:

Location

Cons:

Rooms and the service and the hotel toiletries and guest amenities

2026-07-01 • via Nuitee