Comfort Inn & Suites University

Hotels
•
Comfort
7.4 (1033 reviews)
2369 Banff Trail Northwest , Calgary , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
6.35
Several mentions of cleanliness issues, including dirty elevators and outdated facilities.
Service
8.35
Many positive mentions regarding friendly and helpful staff.
Location
8.35
Great location near C train and other amenities.
Room Quality
6.85
Some complaints regarding outdated decor and comfort of beds.
Amenities
6.85
Some amenities lack quality; issues with the hot tub and pool availability.
Value for Money
7.35
Generally considered a good value, but some were disappointed with the conditions.
Food and Beverage
7.85
Breaksfast received positive feedback, though variety could be improved.
Overall Experience
7.25
Overall a decent stay with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:01

Property Description

Convenient Location
Situated next to Foothills Athletic Park and a short walk to the University of Calgary, our Calgary Comfort Inn offers easy access to key attractions like Southern Alberta Jubilee Auditorium and downtown Calgary.

Family-Friendly Amenities
Enjoy our indoor pool with a thrilling water slide, perfect for family fun and relaxation. Our guest rooms are equipped with free Wi-Fi, cable TV, an in-room safe, and a coffee maker for your comfort and convenience.

Business and Leisure Facilities
Take advantage of our business center, gym, daily continental breakfast, and complimentary weekday newspaper. Whether you're here for work or leisure, we've got you covered.

Book your stay at Comfort Inn and Suites University for a memorable experience in Calgary.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Property does not accept VISA debit or prepaid cards of any kind. Only valid credit cards are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1033 reviews
Cleanliness: 6.35
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.25
E
Enrique • family_with_children • ca
10
2026-02-13 • via Nuitee
D
Dheeraj • couple • ca
10
2026-02-12 • via Nuitee
R
Ritchie • family_with_children • ca
10
Pros:

They upgraded my room without additional charges and we really love our place. Thank you.

Cons:

So far Nothing.

2026-02-09 • via Nuitee
A
Anastasiia • couple • ca
10
2026-01-27 • via Nuitee
D
David • solo_traveller • ca
9
Comfortable and affordable
Pros:

Location right next to the trains so easy to get around

Cons:

Pillows are a bit small

2026-01-20 • via Nuitee
T
Tatsuhiko • couple • ca
10
2026-01-20 • via Nuitee
M
Marten • solo_traveller • nl
8
Prima!
Pros:

ontbijt was prima!

2026-01-20 • via Nuitee
C
Camille • extended_group • ca
10
2026-01-19 • via Nuitee
R
Rosy Hong • family_with_children • ca
8
everything is ok
Pros:

it is really good

Cons:

The water is cold in swimming pool and the kettle did not have in room.

2026-01-19 • via Nuitee
Y
Yvonne • solo_traveller • ca
7
It was okay but expensive for what you got.
Pros:

The front end lady in the evening was awesome.

Cons:

The bed was not comfortable. There were no towel bars in the bathroom. The office chair has seen its better days. The cleaning staff did not empty the garbage after the first night.

2026-01-19 • via Nuitee
G
Graham • couple • ca
8
Comfortable and good value.
Pros:

Comfortable and service was great!

Cons:

Elevators were dirty.

2026-01-19 • via Nuitee
B
bawa • couple • ca
1
Unhinged
Pros:

Room was smelly beds were saggy

Cons:

Breakfast

2026-01-19 • via Nuitee
J
Justine • couple • ca
10
2026-01-19 • via Nuitee
A
Arcelita • family_with_children • ca
10
We enjoyed our stay
Pros:

Excellent

Cons:

None

2026-01-19 • via Nuitee
T
Timothy • couple • ca
5
OK for one night, wouldn't recommend.
Pros:

The price was low and good location.

Cons:

The room had an odour, musty smell to it. The room appeared clean, but in need of updating. Uncomfortable bed and hot in the room.

2026-01-19 • via Nuitee
D
David • solo_traveller • ca
8
It was fine.
Pros:

Breakfast was good.
Location to trains is good.

Cons:

Small ass pillows
Elevator sounds like it's going to drop everytime it moves.

2026-01-19 • via Nuitee
J
Jenn • family_with_children • ca
10
It was great
Pros:

Breakfast was great and the pool was heated

Cons:

Nothing

2026-01-19 • via Nuitee
B
Bieu • family_with_children • ca
10
Very good will come back
Pros:

Very kind reception it important

Cons:

Non

2026-01-19 • via Nuitee
L
Lindsay • family_with_children • ca
1
Disgusting, stay somewhere else
Pros:

Nothing

Cons:

It was the worst hotel for the money! It was disgusting, they didnt clean very well at all, the carpet was peeling up, there were hairs in the morning sausage links when i cut them open, there were hairs in the "fresh" towels
It was horrible

2026-01-19 • via Nuitee
I
Indrajith • extended_group • in
7
2026-01-19 • via Nuitee