Comfort Inn & Suites University

Hotels
•
Comfort
7.4 (1039 reviews)
2369 Banff Trail Northwest , Calgary , ca

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
6.35
Several mentions of cleanliness issues, including dirty elevators and outdated facilities.
Service
8.35
Many positive mentions regarding friendly and helpful staff.
Location
8.35
Great location near C train and other amenities.
Room Quality
6.85
Some complaints regarding outdated decor and comfort of beds.
Amenities
6.85
Some amenities lack quality; issues with the hot tub and pool availability.
Value for Money
7.35
Generally considered a good value, but some were disappointed with the conditions.
Food and Beverage
7.85
Breaksfast received positive feedback, though variety could be improved.
Overall Experience
7.25
Overall a decent stay with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:01

Property Description

Convenient Location
Situated next to Foothills Athletic Park and a short walk to the University of Calgary, our Calgary Comfort Inn offers easy access to key attractions like Southern Alberta Jubilee Auditorium and downtown Calgary.

Family-Friendly Amenities
Enjoy our indoor pool with a thrilling water slide, perfect for family fun and relaxation. Our guest rooms are equipped with free Wi-Fi, cable TV, an in-room safe, and a coffee maker for your comfort and convenience.

Business and Leisure Facilities
Take advantage of our business center, gym, daily continental breakfast, and complimentary weekday newspaper. Whether you're here for work or leisure, we've got you covered.

Book your stay at Comfort Inn and Suites University for a memorable experience in Calgary.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Property does not accept VISA debit or prepaid cards of any kind. Only valid credit cards are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1039 reviews
Cleanliness: 6.35
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.25
Y
yohannes • couple • ca
8
2026-04-06 • via Nuitee
L
Leonard • family_with_children • ca
1
Pros:

The pool

Cons:

The staff yelled at us for asking for extra towels as they knew there was 4 of us

2026-04-05 • via Nuitee
K
Kateryna • family_with_children • ua
8
Задовільно. Ціна/якість
Pros:

Мені сподобалась дівчина яка працювала на рецепції, з України. Нажаль не пам'ятаю її ім'я. Вона була дуже ввічлива, все нам розказала, так як ми були тут перший раз. Дякую !

2026-04-04 • via Nuitee
G
Gabriele • couple • ca
9
It was a great experience and I would recommend the hotel to everyone.
Pros:

The location was excellent since we had to travel further.

Cons:

We found some hair that was not ours in the bathroom.

2026-04-02 • via Nuitee
R
Raelene • family_with_children • ca
7
2026-03-28 • via Nuitee
S
Sandy • couple • ca
8
Pros:

Our room was very clean and comfortable.

Cons:

Entry carpets need to be refreshed. Main level floors need to be mopped more often. Elevator on left was making uncomfortable noises.

2026-03-28 • via Nuitee
H
Hopkinson • family_with_children • ca
4
2026-03-25 • via Nuitee
B
Brar • family_with_children • ca
10
2026-03-24 • via Nuitee
S
Sushmita • family_with_children • gb
5
Pros:

No, very old need refurbished.

Cons:

Need refurbished

2026-03-23 • via Nuitee
M
Maria • couple • ca
10
Awesome as always!
Pros:

accessible and near the train station. Free breakfast and friendly staff.

2026-03-22 • via Nuitee
K
Kari • couple • ca
7
Stay was just OK
Pros:

Bed was decent. Quiet room other than the heater.
Clean enough

Cons:

The shower was not the best. Remote needed batteries

2026-03-19 • via Nuitee
A
Albert • family_with_children • ca
9
Pros:

Good price and good location

2026-03-16 • via Nuitee
M
Monalisa • couple • ca
10
2026-03-15 • via Nuitee
S
Stella • couple • ca
10
2026-03-09 • via Nuitee
A
ADA FE • family_with_children • ca
8
2026-03-06 • via Nuitee
S
Stella • couple • ca
10
2026-03-05 • via Nuitee
S
scott • extended_group • au
10
Nice comfy stay
Pros:

Clean and had great pool for kids, staff friendly and welcoming

Cons:

Just the homeless coming in to try scam a room but staff handled well and is what it is

2026-03-05 • via Nuitee
J
Janine • solo_traveller • ca
7
2026-03-03 • via Nuitee
X
xiaodong • solo_traveller • cn
8
交通方便
Pros:

位置非常好，做红色201轨道车在BANFF TRAIL下车，过了马路就是宾馆，

2026-03-02 • via Nuitee
J
Joy • family_with_children • ca
4
Pros:

Location to my appointment

Cons:

Beds were sagging bad.
Toilet fan was extremely loud to use

2026-03-02 • via Nuitee