Comfort Inn & Suites University

Hotels
Comfort
7.4 (1124 reviews)
2369 Banff Trail Northwest , Calgary , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Limited amenities

Categories

Cleanliness
6.35
Several mentions of cleanliness issues, including dirty elevators and outdated facilities.
Service
8.35
Many positive mentions regarding friendly and helpful staff.
Location
8.35
Great location near C train and other amenities.
Room Quality
6.85
Some complaints regarding outdated decor and comfort of beds.
Amenities
6.85
Some amenities lack quality; issues with the hot tub and pool availability.
Value for Money
7.35
Generally considered a good value, but some were disappointed with the conditions.
Food and Beverage
7.85
Breaksfast received positive feedback, though variety could be improved.
Overall Experience
7.25
Overall a decent stay with positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:01

Property Description

Convenient Location
Situated next to Foothills Athletic Park and a short walk to the University of Calgary, our Calgary Comfort Inn offers easy access to key attractions like Southern Alberta Jubilee Auditorium and downtown Calgary.

Family-Friendly Amenities
Enjoy our indoor pool with a thrilling water slide, perfect for family fun and relaxation. Our guest rooms are equipped with free Wi-Fi, cable TV, an in-room safe, and a coffee maker for your comfort and convenience.

Business and Leisure Facilities
Take advantage of our business center, gym, daily continental breakfast, and complimentary weekday newspaper. Whether you're here for work or leisure, we've got you covered.

Book your stay at Comfort Inn and Suites University for a memorable experience in Calgary.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Property does not accept VISA debit or prepaid cards of any kind. Only valid credit cards are accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

7.4
Based on 1124 reviews
Cleanliness: 6.35
Service: 8.35
Location: 8.35
Room Quality: 6.85
Amenities: 6.85
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 7.25
G
Gilberto family_with_children ca
7
Meet the expectation.
Pros:

The breakfast is good and the location is fine.

Cons:

None.

2026-08-28 via Nuitee
M
MIGUEL couple es
7
Cons:

Allunyat del centre i esmorzar escas en varietat i menjador molt petit

2026-08-28 via Nuitee
M
Martin Schweiger solo_traveller de
6
Pros:

Zimmer war alles in allem okay, sauber und groß. Frühstücksraum sehr einfach, Qualität vom Frühstück gut aber alles Geschirr und Besteck Pappe oder Plastik. Das Bett war gut.

Cons:

Wie schon erwähnt, alles Besteck und Geschirr Pappe oder Plastik. Kein Restaurant im Hotel.

2026-08-24 via Nuitee
A
Anastasia couple ua
7
2026-08-23 via Nuitee
J
Jodie family_with_children ca
5
Pros:

Location was great

Cons:

Room besides the cigarette burn in the bedding was clean but the hallways were dirty and the pool was very dirty

2026-08-22 via Nuitee
L
Laura solo_traveller ca
5
Réserver par erreur sur booking , 5 min après que je me sois rendu compte de l’erreur , l’établissement n’a pas voulu an
Pros:

La piscine le petit déjeuner

Cons:

C’est vestu et manque d’hygiène , « la salle de sport «  et aussi grande qu’un salle de bain .

2026-08-22 via Nuitee
C
Cassidy solo_traveller ca
2
Overpriced and disappointing
Pros:

The staff and location are the only decent thing about this hotel. Check in was easy and the guy working the front desk was nice but that's as far as nice went. The elevators were creepy and sounded terrible and had butt imprints all over the walls. When we got to our room, it stank of cigarette smoke and was hot and stuffy. Naturally we went to turn on the A/C but the unit was so loud and annoying and we couldn't hear eachother speak over it. The bed and pillows were fine but I don't think the carpets in the room have ever been cleaned, the shower curtain was growing mold, and the light switches were covered in gunk. Honestly for $230 a night, I expected a way nicer hotel and I will definitely not be staying here again.

2026-08-17 via Nuitee
B
Bob couple ca
6
Good price, breakfast was added value.
Pros:

The breakfast was really nice, scary elevator, not the most fun area, but close enough to everywhere we wanted to go. TV cable situation was bad, could have used some better channels, too many sports, not enough Discovery, history, movies.

Cons:

See above.

2026-08-14 via Nuitee
A
Adrian solo_traveller ca
3
2026-08-11 via Nuitee
T
Thomas solo_traveller ca
3
Do not recommend staying here
Pros:

There was not much to like , for the price we paid the hotel was in shocking state

Cons:

Carpets lifting , room stank , and the condition of the hotel was shocking. The rooms were not in good condition.. the elevators are questionable as they would stop in between floors and hang up then go again so we used the stairs all weekend.

The front counter staff were not very friendly.

I won't ever book with this hotel and I would absolutely never recommend this hotel to anyone.

2026-08-10 via Nuitee
G
GP solo_traveller nl
8
2026-08-10 via Nuitee
C
Cheryl couple ca
10
Pros:

Comfortable and convenient

2026-08-07 via Nuitee
T
Teresa couple ca
6
We enjoyed staying here we had a renovated room which was great.
Pros:

Close to everything

2026-08-06 via Nuitee
I
Isabel solo_traveller ca
7
2026-08-05 via Nuitee
H
Harshal solo_traveller au
5
2026-08-03 via Nuitee
S
Sifan family_with_children ca
9
2026-07-22 via Nuitee
N
Nancy couple ca
7
Overall, quiet and staff was great.
Pros:

N/A

Cons:

No towel racks in washroom, and air-conditioning was leaking.

2026-07-20 via Nuitee
R
Ron family_with_children ca
7
2026-07-18 via Nuitee
E
Erika couple ca
3
It was not great. And there was no compensation from the hotel. We will not be staying there today
Pros:

Location

Cons:

Toilet wasn’t working even after being “fixed”. We had to go to the lobby to use the bathroom. The shower was full of soap scum and the shower head hadn’t been cleaned in a while and it was very noisy to shower.

2026-07-16 via Nuitee
L
Ling Peak couple ca
8
2026-07-14 via Nuitee