Deco Hotel

Hotels
•
Capital Hotel Group
9.4 (2554 reviews)
214 Northbourne Avenue, Braddon, Braddon, Australian Capital Territory, 2612 , Braddon , AU
61-2-62467700

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Accommodating staff
Good breakfast
Convenient location
Comfortable rooms
Cons:
Dust in rooms
Food expensive
Staff not refilling amenities

Categories

Cleanliness
8.64
Some comments indicate issues like dust in rooms and the staff not refilling toilet paper.
Service
9.99
Staff were accommodating, helpful, and responsive to room change requests.
Location
9.65
The hotel is conveniently located close to the city and attractions.
Room Quality
9.1
Rooms were described as comfortable, spacious, and modern, but some noted they were outdated.
Amenities
9.63
Good gym facilities and decent food at the restaurant.
Value for Money
9.59
Guests feel the hotel offers good value for the price, especially in comparison to other stays.
Food and Beverage
8.64
Food is generally good, but some found it expensive for the quality.
Overall Experience
9.99
Overall, guests had a pleasant experience and many expressed willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:33

Property Description

Experience the perfect blend of comfort and convenience at Deco Hotel, your ideal retreat in Canberra.

Fitness Center & Connectivity
Stay active with our state-of-the-art 24-hour fitness center and enjoy complimentary wireless internet access throughout the hotel, ensuring you remain connected during your stay.

Gastronomic Delights
Indulge in a culinary adventure at Restaurant Two14, featuring a vibrant bar/lounge. Our room service is available for those who prefer to dine in, with delicious full breakfasts available on weekends and weekdays.

Charming Accommodations
Unwind in one of our 210 well-appointed guestrooms, equipped with premium bedding, minibars, and rainfall showers. Relax with cable programming on LCD televisions while enjoying designer toiletries for a truly luxurious experience.

Don't miss your chance to stay at Deco Hotel—book your escape today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

  • General

    Events/parties not allowed

See all policies

Location

Guest Reviews

9.4
Based on 2554 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 9.1
Amenities: 9.63
Value for Money: 9.59
Food and Beverage: 8.64
Overall Experience: 9.99
D
David • couple • fr
10
2026-03-07 • via Nuitee
R
Rebecca • family_with_children • au
10
It was conveinant, great for space and kids
Pros:

It was great for space and very clean!

Cons:

Nothing we loved it!

2026-03-07 • via Nuitee
D
David • couple • au
9
Pros:

Location

2026-03-07 • via Nuitee
C
clyllyn • solo_traveller • au
7
Pros:

Not applicable

Cons:

Better air conditioning

2026-03-03 • via Nuitee
P
Philip • couple • au
8
A nice hotel
Pros:

The room was very good, and it was great to have a small balcony area from where we could watch the setting sun. The room was comfortable, clean and well appointed. The breakfast was good.

Cons:

We had booked online and we only found out when we arrived that we could have paid the same price on the day of arrival for the same room but could have had a free breakfast for the 2 days we stayed. So, it was disappointing that the staff member at reception would not accommodate this for us. Even one day paid breakfast and one day free would have been a nice gesture.

2026-03-03 • via Nuitee
J
Jodie • solo_traveller • au
10
2026-03-02 • via Nuitee
J
James • couple • au
10
Pros:

It's was very friendly and clean and the staff were great help.

Cons:

It didn't have a swimming pool

2026-03-02 • via Nuitee
R
Robin • solo_traveller • au
8
2026-03-01 • via Nuitee
H
Husam • solo_traveller • au
10
2026-03-01 • via Nuitee
G
Grant • couple • au
9
All in all, an excellent hotel with very polite and friendly staff.
Pros:

Location and value for money was excellent.

Cons:

Entry into the carpark was delayed as we weren't aware we had to book-in first. Communication to the office from the entry gate was difficult. The carpet flooring in the restaurant is disgustingly filthy/stained.

2026-03-01 • via Nuitee
O
OLIVIA • solo_traveller • au
10
Pros:

Very quiet. Close to public transport. Very comfy bed.

2026-03-01 • via Nuitee
L
Louise • couple • au
10
such a beautiful place that one night felt like a vacay
Pros:

very aesthetically pleasing

Cons:

nothing at all

2026-03-01 • via Nuitee
T
Tyson • couple • au
10
2026-02-28 • via Nuitee
C
Christian • family_with_children • au
1
Far from ideal.
Pros:

Disappointing.

On booking I requested a smoke free room. I then recieved a response form the hotel prior to arrival stating ‘depends on availability’.

When I arrived I saw at check-in that I was to be charged for parking. I asked the receptionist and he’d said that booking.com bookings don’t get free parking. I was surprised by this as I’d seen it on the hotel website.

I asked him to waive and he was unable.

We went to the room. The lighting is all electronic. Our kitchen lights were the incorrectly linked to the lounge room and vice versa. It took ages to work out how to get the lights off so my tired children could sleep. There was no info provided at check-in about wifi or hotel services.

In the morning I spoke to the front office reception manager about the parking fee. She was abrupt and unhelpful. I was astonished. I then spoke to the Hotel Manager Herman Lee.

I’ve stayed in Hotels all around the world and am yet to meet a senior leader with so little regard to customer satisfaction.

I explained that I had booked through booking.com as it was more streamlined and familiar. After reading the hotel website it was not clear that the free parking (and in retrospect the $1 buffet breakfast) were only available to direct bookings. It seemed from the website that these were the hotel standard.

Anyway I respectfully requested a waiver of the $15 fee. As we were often in Canberra next time I would be sure to book via the website as the difference in the offering is now clear to me.

Herman went on this tirade. ‘Hotels are expensive to operate, we need to be profitable’. The owners work hard for their success and shouldn’t give away their money’. ‘
That $15 pays to keep the car park presentable’. Bellowing down the phone ‘I’ve listened, I’ve heard you’. ‘We are number one hotel in Canberra on trip advisor’.

Honestly, the whole thing left a bad taste in my mouth.

Cons:

See above. Hotel leadership needs some coaching on the customer experience.

2026-02-27 • via Nuitee
M
MELISSA • solo_traveller • au
10
Always guaranteed a good stay at Deco Hotel
Pros:

Great location, Clean and comfortable rooms. Underground parking.
Clean Amenities as well as a delicious Breakfast and coffee.

Cons:

nothing

2026-02-27 • via Nuitee
B
Brendan • solo_traveller • au
10
Relaxing and enjoyable place to stay
Pros:

Clean and quiet

Cons:

Nothing

2026-02-26 • via Nuitee
T
Tardzenyuy • couple • au
10
Perfect stay in a perfect location
Pros:

N/A

Cons:

N/A

2026-02-26 • via Nuitee
M
mark • couple • au
9
2026-02-25 • via Nuitee
M
Michal • family_with_children • cz
9
Pros:

Pokoj a prostředí za skvělé peníze.

Cons:

Příliš mnoho lidi na snídani, čekání ve frontě na vstup.

2026-02-25 • via Nuitee
D
Demet • solo_traveller • tr
9
2026-02-24 • via Nuitee