Santa Fe

Hotels
8.9 (565 reviews)
colon y sucre direccion principal , Otavalo , ec

listing image 1
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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Room service
Terrace
Family rooms
Pets allowed
Safety deposit box
Tour desk
Ironing service
Concierge service
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Value for money
Cons:
Weak WiFi
Shower issues
No parking
Small bathroom

Categories

Cleanliness
8.69
Many reviews emphasized spotlessness but mentioned some cleanliness issues in the shower and in one room.
Service
9.46
Frequent mentions of friendly and accommodating staff contributed positively to service.
Location
9.4
Consistently praised for central location and ease of access to attractions.
Room Quality
8.65
Several reviews highlighted comfort, but also mentioned issues like small bathrooms and noise.
Amenities
8.28
Mixed reviews regarding WiFi and lack of kitchen access, but hot water was frequently mentioned.
Value for Money
8.74
Overall seen as a good deal, particularly for the location and services offered.
Food and Beverage
8.79
Not heavily addressed, assumed standard quality for this hotel tier.
Overall Experience
9.16
General sentiment leans towards positive, especially with regards to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:11

Property Description

Stunning Terrace with City Views
Enjoy breathtaking views of the city from our terrace while sipping on your favorite drink from the bar.

Comfortable Rooms with Modern Amenities
Relax in our well-equipped rooms featuring a desk, TV, private bathroom with free toiletries, and a fridge for your convenience.

Convenient Services for Guests
Benefit from our 24-hour front desk, room service, and tour organization to make your stay hassle-free.

Ready to experience the beauty of Otavalo? Book your stay at Santa Fe now!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: UIO

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 565 reviews
Cleanliness: 8.69
Service: 9.46
Location: 9.4
Room Quality: 8.65
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.79
Overall Experience: 9.16
N
Nicole • solo_traveller • gb
10
Pros:

Amazing hosts, so kind! The room was so cosy and the bed with all the blankets was so comfortable. The dinner and breakfast were delicious and plentiful

2026-05-16 • via Nuitee
Z
Zanafria • solo_traveller • ec
9
Paz
Pros:

Es confortable, está vez ya no tuve la fea experiencia anterior

Cons:

Que recuban huéspedes no apropiados.
Falta mantenimiento de los servicios de los baños

2026-05-15 • via Nuitee
M
Mosquera • solo_traveller • ec
9
2026-05-12 • via Nuitee
L
Lucie • solo_traveller • fr
10
Pros:

Hostal barato y muy confortable lo recomiendo

2026-05-05 • via Nuitee
C
Carlos Dominguez • solo_traveller • de
7
2026-04-29 • via Nuitee
G
Gary • solo_traveller • us
10
2026-04-26 • via Nuitee
M
Marcos • solo_traveller • co
10
Pros:

Me gustó la habitación, muy comoda y linda

2026-04-25 • via Nuitee
P
Pablo Antonio Blanco • solo_traveller • ec
9
2026-04-24 • via Nuitee
D
Dylan • solo_traveller • ec
10
2026-04-23 • via Nuitee
E
Edison Geovanny • solo_traveller • es
10
Pros:

Cómodo seguro y trankilo muy recomendable.

2026-04-19 • via Nuitee
A
Alex • solo_traveller • ec
8
2026-04-13 • via Nuitee
L
luis guillermo • solo_traveller • co
8
Pros:

Ubicación

2026-04-13 • via Nuitee
R
Rueda • solo_traveller • co
10
Pros:

La limpieza, la atención la ubicación.

Cons:

Nada

2026-04-06 • via Nuitee
J
juliette • solo_traveller • fr
10
2026-03-18 • via Nuitee
E
Elsa • extended_group • gb
9
2026-03-17 • via Nuitee
F
Fabricio • solo_traveller • br
9
Cons:

Não gostei da área comum e falta de lugar para interação com o demais viajantes.

2026-03-13 • via Nuitee
D
Donald • solo_traveller • ca
8
2026-03-11 • via Nuitee
D
Darlin • solo_traveller • ec
10
Pros:

La Comodidad

Cons:

Todo me gustó

2026-03-07 • via Nuitee
P
pedro • solo_traveller • ec
10
2026-03-06 • via Nuitee
P
Pablo • solo_traveller • ec
7
One of the best places you could stay in Otavalo overall, with an excellent location but with minor incoveniences
Pros:

The staff were friendly and responsive, the location was perfect as it wasn't near the busiest areas but it was close enough. And I love the decorations.

Cons:

The internet was really bad, but in my experience I think it's a thing in many places in otavalo. Also there was this weird thing with the lock in which you couldn't add an extra layer of security because of the risk of the door getting stuck, and they charged you $20 if that happened. To me that is an inconvenience for customers and a bad design in general. It wasn't a big deal if you read the warning sign but it's not the best experience either way.

2026-03-04 • via Nuitee