AC Hotel by Marriott Kingston, Jamaica

Hotels
AC Hotels by Marriott
9.4 (772 reviews)
Lady Musgrave Road 38-42 , Kingston , jm

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Cons:
None specifically noted

Categories

Cleanliness
9.31
Clean rooms were mentioned positively in reviews.
Service
9.78
Exceptional service highlighted repeatedly, especially from staff like Shaair and Alexandra.
Location
9.32
Location was implied positive with references to an enjoyable stay.
Room Quality
9.27
Room quality was generally implied as good, but no specifics mentioned.
Amenities
9.3
Amenities like the lounge and happy hour were appreciated.
Value for Money
8.76
Value for money was not explicitly mentioned, assumed to be standard for hotel tier.
Food and Beverage
9.81
Food quality praised overall, with specific mentions of delicious meals.
Overall Experience
9.68
Overarching sentiment is very positive with plans for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:43

Property Description

Luxurious Amenities
AC Hotel by Marriott Kingston, Jamaica boasts an array of upscale amenities including an outdoor swimming pool, fitness centre, and a shared lounge and terrace.

Exceptional Services
This 4-star hotel provides top-notch services such as a 24-hour front desk and a fully-equipped business centre, ensuring a seamless stay for all guests.

Culinary Delights
Indulge in a culinary journey at the on-site restaurant offering delectable Spanish dishes, or unwind with a refreshing cocktail at the stylish bar.

Experience luxury and comfort at AC Hotel by Marriott Kingston, Jamaica. Book now for an unforgettable stay!

Important information:

Please note that that rates with Breakfast included is only for 2 people, for any additional person the prices for breakfast will be $21 USD + Taxes

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.4
Based on 772 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 9.81
Overall Experience: 9.68
N
niab2026 Friends getaway
10
Loved the food and service!
Pros:

The food was great and the service Shaair provided was excellent. I would definitely recommend to anyone and will be back!

2026-01-03 via Tripadvisor
W
Watkis couple us
10
My stay at the AC hotel was amazing. I’m already planning my next visit
Pros:

I love everything!! The ambiance, the staff the menu selection the whole hotel was great.

Cons:

Nothing

2026-01-02 via Nuitee
J
Jet63167455272 Friends getaway
10
Five star experience.
Pros:

I enjoyed visiting the lounge. Shaair was an excellent server who was patient while we dined chatted and did not feel like we overstayed our welcome. My vegan dish was excellent they tailored it to my needs.

2025-12-29 via Tripadvisor
4
446missp Friends getaway
10
Good Vibez
Pros:

Great hotel. Great customer service. Clean rooms. Good food. Shane is the best bartender 100/10!!!! Ready to book my next trip!

2025-12-25 via Tripadvisor
D
danielmB8839IQ Family
10
Amazing
Pros:

Shane was a great bartender! Took great care of us and the drinks were delicious. Love the experience here and the Christmas vibe was great

2025-12-25 via Tripadvisor
H
Happiness10795849726 Friends getaway Nassau, New Providence Island, Bahamas
10
I always love traveling to Jamaica, my home away from home
Pros:

The highlight if my stay at AC Marriot was the Friday happy hour. Shane the bar tender as usual was ever so attentive and always on point with drinks

2025-12-25 via Tripadvisor
S
sibyllep926 Couples
10
Marriott gem
Pros:

Beautiful hotel, hidden gem!! New York vibes!
We had lovely and surprisingly delicious dinner experience, ordered the jerk chicken and was not disappointed!
Service by Shaair enhanced the experience.
Highly recommend

2025-12-22 via Tripadvisor
7
784dwayner Solo travel
8
Good space and service
Pros:

Popped in for a place to get some work done and have dinner. The service provided by Shaair was good - he attentive and engaging. The climate and atmosphere was good.

2025-12-22 via Tripadvisor
I
I7510MBanthonyc Couples
10
Had a great getaway experience
Pros:

Had a great time with food and drinks. Shaair ensured that. Would totally come back for a vacation or a night out. See yall soon

2025-12-21 via Tripadvisor
W
wiltonb296 Friends getaway
10
Excellent Service!!
Pros:

During my stay at the AC Hotel Kingston, I had the pleasure of being hosted by Alexandra, and I can confidently say she delivered one of the best hospitality experiences I’ve had.

As a Marriott Bonvoy Platinum for Life member, I have traveled extensively around the world and stayed at countless Marriott properties. Alexandra’s service stood out as truly world-class. She was warm, professional, attentive, and consistently went above and beyond to ensure my stay was seamless and enjoyable. Her attention to detail, proactive approach, and genuine care for guests reflect the very best of what the Marriott brand represents.

Associates like Alexandra elevate the guest experience, build loyalty, and leave a lasting impression that keeps guests returning.

She exemplifies hospitality at its finest.

— Wilton W. Brown
Marriott Bonvoy Platinum for Life Member

2025-12-21 via Tripadvisor
3
397shaniceb Family
10
Must visit
Pros:

This was amazing I am surprised how amazing the service is as we entered we were greeted immediately and Shaair our waiter was absolutely amazing. The bartender Amani also came to check if we’re enjoying our drinks and I was shocked at how delicious the food for sure a a 10/10

2025-12-20 via Tripadvisor
A
A5423XBbrianab Family
10
I love my bartender Amani!
Pros:

My bartender Amani was excellent! The drinks were on point and he was such a pleasant person. I do not regret choosing AC hotel as the spot to have drinks

2025-12-20 via Tripadvisor
S
sincerelyr2024 Friends getaway
10
Good weekend
Pros:

Service was good, Shaair was attentive. The music was fun and the food yummy…………………………………… big up Shaair !!!!!!!!!!!!!!!!!

2025-12-20 via Tripadvisor
9
987jenellec Friends getaway
10
Thanks to Shaair
Pros:

My friends and i visited AC Marriot Hotel for dinner. Our waiter Shaair made the experience very memorable ..Thank You!

2025-12-20 via Tripadvisor
P
peterkaye Family
10
Dining Experience
Pros:

We visited the AC hotel to dine. We had the most professional and friendly server Shaair. Thank you Shaair for being very welcoming and made our dining experience a great one.

Additionally, the food was great!

2025-12-20 via Tripadvisor
R
Road595044 Friends getaway
10
Shaair - top tier
Pros:

Friday night and service started very slow, but when Shaair attended to us he was really attentive and understanding. He has a nice touch with customers.

2025-12-20 via Tripadvisor
A
akeelam2018 Friends getaway Trinidad, Trinidad and Tobago
10
Exceptional Experience
Pros:

I had the most amazing experience here. This was my friends and my first time and we had an amazing experience. Shane and Oshanr were absolutely amazing and attentive. We’ll definitely be back!!!

2025-12-19 via Tripadvisor
3
352leighannb Friends getaway
10
Excellent!
Pros:

Had a great experience. The music and atmosphere was great! Shaair made us feel very comfortable and was quite accommodating and entertaining.. will definitely go again when I visit Jamaica!

2025-12-19 via Tripadvisor
2
211adriannah Friends getaway
10
10/10
Pros:

Drinks were amazing! I would like to extend special thanks to my bartender Shane......... he's a great person and the service he offers is exemplary! Ask for the amaretto sour

2025-12-19 via Tripadvisor
R
ruthannay Friends getaway
10
Top class service in the Lounge by Shaair
Pros:

I visited the lounge at AC Marriot for an evening business meeting. Shaair was our server. He was prompt, helpful, humorous and accommodating. This was not my first visit to the AC Lounge, but it was certainly the best customer service experience I have had.

Side bar: the Espresso Martini get 5 stars!

2025-12-18 via Tripadvisor