Barceló Emperatriz

Hotels
•
Barceló Hotels & Resorts
9.4 (1929 reviews)
Lopez de Hoyos 4 , Madrid , ES
+34 913 42 24 90

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Cons:
Room size may be small
Dim lighting in rooms

Categories

Cleanliness
9.48
Overall positive sentiment, with mentions of excellent cleaning staff and high cleanliness.
Service
9.95
Consistent praise for the helpfulness and friendliness of the staff.
Location
9.99
Frequent mentions of good location with proximity to shops, university, and attractions.
Room Quality
8.44
Some negative feedback on room sizes and usability, with specific complaints about space.
Amenities
9.47
Positive feedback on breakfast variety and overall hotel amenities.
Value for Money
8.93
Mention of price concerns, but overall perceived as fair for the quality.
Food and Beverage
9.48
Strong praise for breakfast quality and variety.
Overall Experience
9.45
General positive sentiment reflecting a strong overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:45

Property Description

Luxurious Accommodation

Indulge in the stylish rooms of Barceló Emperatriz, equipped with free WiFi, super king-size beds, and a pillow menu for the ultimate comfort.

Convenient Amenities

Enjoy the convenience of flat-screen satellite TVs, professional hairdryers, premium toiletries, and even GHD straighteners in every elegant room.

Exceptional Services

From iPads available for guest use to portable WiFi devices for exploring the city, our dedicated staff is always ready to assist with recommendations for dining, shopping, and events.

Experience the epitome of luxury and convenience at Barceló Emperatriz, where every detail is meticulously curated to ensure a memorable stay.

Important information:

Please note that connecting rooms are available on request.

Please note that guests booking 5 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Valet parking is available for guests at an extra charge.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.4
Based on 1929 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 9.47
Value for Money: 8.93
Food and Beverage: 9.48
Overall Experience: 9.45
H
Hamza • couple • es
5
2026-10-14 • via Nuitee
J
Josephine • extended_group • au
10
2026-10-13 • via Nuitee
F
Francoise • solo_traveller • fr
10
Excellent.
Pros:

Personnel adorable, chambre très confortable et bien isolée, localisation parfaite, room service efficace. Bon rapport qualité prix. J’y reviendrai avec plaisir.

2026-10-13 • via Nuitee
A
Andrea • family_with_children • ch
10
10 von 10
Pros:

Sehr gut

2026-10-12 • via Nuitee
R
Rafael • couple • ca
10
Pros:

Everything was perfect.

2026-10-11 • via Nuitee
D
Diana • solo_traveller • se
7
Fantastisk frukost. I övrigt 4-stjärning nivå
Pros:

Bra room

Cons:

Entre, välkomsthallen, baren inte särskillt inbjudande

2026-10-10 • via Nuitee
D
Diana • solo_traveller • se
7
2026-10-10 • via Nuitee
A
Arseny • couple • gb
6
Cons:

The hotel is quite old and looks more like 4 stars

2026-10-09 • via Nuitee
K
Kamel • solo_traveller • fr
1
2026-10-09 • via Nuitee
C
Carla • couple • ch
8
Hotel cómodo per la location, ma piuttosto anonimo
Pros:

La location in un bel quartiere tranquillo pur essendo centrale

Cons:

L’arredamento delle camere non è funzionale, si potrebbe sfruttare molto meglio lo spazio mettendo delle poltroncine al posto del gran divano e del lungo tavolo sotto il quale sono infilate due sedie.
Comodo il big size bed.
Manca macchina del caffè’ e le tazze per il tè non hanno neppure il piattino.
La hall piccola e poco accogliente.

2026-10-07 • via Nuitee
P
Pablo • couple • ar
10
Pros:

Everything is beautiful

2026-10-07 • via Nuitee
R
Raphael • couple • ch
8
Pros:

Excellent petit déjeuner. Proche d’une station de métro.

Cons:

Un peu excentré, pas trop de vie nocturne autour de l’hôtel.

2026-09-19 • via Nuitee
C
Cheryl • couple • gb
10
Pros:

Everything you need in the hotel, breakfast was very good.
Terrace was nice with good food and drinks.

Cons:

Rooms were very dark.
Although breakfast was good it was a bit pricey to have everyday.

2026-09-16 • via Nuitee
A
ALVARO • couple • cl
10
Muy buena atención
Pros:

Muy acogedor

Cons:

Nada

2026-09-16 • via Nuitee
A
Adrian • solo_traveller • ro
9
Pros:

Salteaua este extraordinara. De asemenea, micul dejun

Cons:

De data asta nu am mai avut papuci in canera

2026-09-13 • via Nuitee
L
Ligia • couple • br
8
Noites bem dormidas, ajudou a recuperar bem de todos os passeios lindos que fizemos pela cidade
Pros:

A cama maravilhosa, a limpeza do quarto sempre excelente tb, o bairro era ótimo e a equipe do hotel tb muito prestativa

Cons:

Achei o quarto pequeno

2026-09-13 • via Nuitee
S
Sebastian • couple • ar
8
Pros:

Excelente ubicacion

2026-09-12 • via Nuitee
S
Shayet • couple • us
10
2026-09-11 • via Nuitee
F
Flor • family_with_children • es
10
2026-09-09 • via Nuitee
J
José Henrique • couple • br
9
Estadia Ótima!!!
Pros:

Hotel confortável com bom café da manhã e localização muito boa. A equipe é super prestativa e educada!

Cons:

A cama poderia ser um pouco mais confortável, fiquei em duas camas de solteiro juntas, poderia ser uma de casal grande!

2026-09-09 • via Nuitee