Hampton Inn Oakland Downtown-City Center

Hotels
•
Hampton Inn
8.3 (496 reviews)
378 11th Street , Oakland , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Great breakfast
Cons:
High valet parking fee
Cleanliness issues

Categories

Cleanliness
7.63
There were mentions of finding fake eyelashes in the room and bed bugs, which impacts cleanliness.
Service
9.1
Many reviews highlighted the friendly and helpful staff, contributing to a positive service experience.
Location
8.64
The hotel is conveniently located near public transportation and dining options, though some concerns about safety in the area were mentioned.
Room Quality
8.09
Rooms were generally described as clean and comfortable.
Amenities
8.62
The breakfast and gym received positive remarks, though some amenities were noted as potentially overpriced.
Value for Money
7.58
Concerns were raised regarding the high valet parking fee, affecting overall value perception.
Food and Beverage
8.13
The breakfast received great reviews, enhancing the food and beverage experience.
Overall Experience
8.6
Overall satisfaction with staff and amenities contributed to a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:00

Property Description

Prime Location in Chinatown District
Located in the heart of Oakland's vibrant Chinatown district, Hampton Inn Oakland Downtown-City Center offers convenient access to popular attractions like the Oakland Museum of California and the Henry J Kaiser Convention Center.

Modern Amenities for Comfort
Guests can enjoy the convenience of air-conditioned rooms with free WiFi, a fitness center, and a 24-hour front desk. The rooms feature a flat-screen TV, a safety deposit box, and some even offer stunning city views.

Nearby Entertainment and Transportation
Explore nearby landmarks such as the Fox Theater Oakland and Paramount Theater, or take a short drive to Fairyland. With the Oakland Convention Center just steps away and the airport within easy reach, Hampton Inn Oakland Downtown-City Center is the perfect choice for both leisure and business travelers.

Book your stay now at Hampton Inn Oakland Downtown-City Center for an unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.3
Based on 496 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 8.09
Amenities: 8.62
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
A
Angel Emanuel • couple • us
10
2026-03-22 • via Nuitee
R
Rasit • couple • us
1
Unjustified Charge
Cons:

They were not able to provide us with proper parking.
They did not respond to our messages. Even when Booking contacted them, they did not answer.

When we arrived at the hotel, they claimed they had not received any calls or messages. However, we showed them the messages we had sent. After that, we contacted them through Booking, and they assured us that we would have free cancellation since they couldn’t provide parking.

We also had to spend extra money to book another hotel for that night. In the end, they still charged us a cancellation fee.

We were expecting better and tried our best to avoid this situation and any conflict. Be aware, if a hotel insists on a cancellation fee under these circumstances, it’s best to stay away.

2026-03-20 • via Nuitee
B
Ben • solo_traveller • us
8
2026-03-19 • via Nuitee
H
Havana • solo_traveller • er
9
2026-03-19 • via Nuitee
T
TEDLA FANUEL • solo_traveller • et
8
2026-03-17 • via Nuitee
J
Johnjohn • solo_traveller • us
8
Nice place to relax.
Pros:

Beds were comfy and the free breakfast is nice. Clean, well-amenitied, convenient location. Front desk guy's nice.

Cons:

Tub was tiny LOL And the glass sliding door for the shower kept sliding open in the other room. Had to use a wet towel to block it from opening and letting all the water out.

2026-03-04 • via Nuitee
A
Angelina • couple • us
7
2026-03-04 • via Nuitee
F
Fernanda • solo_traveller • br
10
2026-03-01 • via Nuitee
M
Melvin • solo_traveller • us
8
Pros:

Good value if you are able add more fresh fruit ie; grapes,seasonal fruit etc.

2026-02-22 • via Nuitee
M
Max • solo_traveller • us
10
2026-02-10 • via Nuitee
S
Stevenson • couple • us
10
That’s my favorite place to stay now.
Pros:

Clean, quiet…

Cons:

Absolutely nothing.

2026-01-31 • via Nuitee
Y
Yasmen • couple • us
7
2026-01-22 • via Nuitee
K
Kinsella • solo_traveller • ie
9
Fantastic stay!
Pros:

Staff were extremely helpful and welcoming. Breakfast was great every morning and there were no issues throughout our stay.

Cons:

N/a

2026-01-21 • via Nuitee
R
Robin • family_with_children • us
10
2026-01-19 • via Nuitee
E
Erik • solo_traveller • us
1
Cons:

Bed bugs bite me all over my legs during my stay.

2026-01-19 • via Nuitee
J
Jason • couple • us
10
Excellent way to get away and stay!
Pros:

Breakfast, clean and the staff were wonderful!

Cons:

They didn't have fountain drinks in the evenings:-)

2026-01-19 • via Nuitee
R
Raymundo • couple • us
10
Pros:

Excellent

2026-01-18 • via Nuitee
J
Jean-François • extended_group • fr
8
Pros:

Easy stay in Oakland. 25 minutes ride to Union Square via BART. Rooms are confortable and clean.

Cons:

Breakfast is free but poor.

2026-01-18 • via Nuitee
S
Shirley Renee • couple • us
10
2026-01-17 • via Nuitee
S
Shirley Renee • couple • us
10
2026-01-17 • via Nuitee