Bellmawr Economy Inn Bellmawr-Philadelphia Area

The location and staff.

Staff and cleanliness

The refrigerator, the set up of the bathroom

I had an extremely upsetting experience at this hotel. I was only on the property for about an hour, yet I experienced harassment from staff and was later charged for things I did not authorize, which I consider fraudulent.

Not even an hour into our stay, staff falsely claimed that the fire alarms were going off because of us. We were also accused of smoking in the room, despite the fact that there are security cameras that could confirm my partner smoked outside, not inside the property.

They escalated the situation by calling the police on us without justification and refused to refund my payment. After we left, they even attempted to withdraw an additional charge from my bank account without authorization. When I called the hotel to resolve the issue, the staff were unprofessional and hung up on me.

Most concerning was the way I was spoken to and treated, which I believe was influenced by bias. No guest should ever feel disrespected or discriminated against while traveling.

I’ve reported the incident to the hotel management and relevant authorities, but I want to share this to warn other travelers. I hope the hotel takes responsibility and implements better training and oversight to ensure all guests are treated with respect and honesty.

Room was adequate , cracks in shower,

Mold under sink in bathroom, informed rep at check out.

Attention to detail

$100 deposit was required for damages. The room was run down, hole punched in bathroom door, safety chain on door broken, exhaust fan above shower falling out of ceiling, ends of shower rod held together with duck tape. I could go on. Free Wi-Fi didn’t work most of the time. Had to use my phone data and just read an email saying I was approaching my data limit with 15 days left. Would never go there again and I can’t believe you rent rooms for them. Never use you again.

There was an odor in my room like mothballs.

Price and location

The motel is clean. Big parking lot. Food options are very close. It’s 20 mins from Philly. Easy access in and out of the city. We stay here for work to get in the city quickly and right back out.