Holiday Inn Express Melbourne Southbank by IHG

Hotels
•
Holiday Inn Express
8.3 (5352 reviews)
35-47 City Road , Melbourne , AU

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Breakfast variety
Service availability issues

Categories

Cleanliness
8.44
Very clean, quiet and comfortable room.
Service
8.41
Friendly staff and good service.
Location
8.95
Great location, convenient to key attractions.
Room Quality
7.9
Compact room, generally comfortable.
Amenities
8.43
Good amenities like free breakfast and car charging.
Value for Money
8.39
Good value for the price paid.
Food and Beverage
7.44
Breakfast had some issues, limited variety.
Overall Experience
8.41
Overall a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:52

Property Description

Convenient Location
Located in the vibrant Southbank district, Holiday Inn Express Melbourne Southbank offers easy access to popular attractions like Rod Laver Arena and the National Gallery of Victoria.

Modern Amenities
Enjoy a comfortable stay in our well-equipped guest rooms featuring air conditioning, satellite TV, and a private bathroom. Stay active at our fitness centre or unwind at the on-site bar.

Complimentary Breakfast
Start your day right with a free Express Start breakfast before exploring nearby landmarks such as Crown Casino and St Paul's Cathedral.

Book your stay at Holiday Inn Express Melbourne Southbank for a memorable experience in the heart of Melbourne!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note bedding configurations preferences are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.3
Based on 5352 reviews
Cleanliness: 8.44
Service: 8.41
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.41
D
Deepak • extended_group • au
7
It was okay but not the best
Pros:

Location is convenient from the city central.

Cons:

Connecting tv was not user friendly.

2026-09-20 • via Nuitee
K
Karen • couple • au
7
Lovely stay.
Pros:

Value for money. Lovely staff. Room nice and clean. Breakfast good.

Cons:

Room was warm over night turned air conditioning down to lowest but still warm.

2026-09-19 • via Nuitee
S
Sarah • couple • gb
8
Value for money would recommend
Pros:

Great location, staff were helpful and friendly, parking, breakfasts good with different foods offered every day, towels and bathroom well equipped, trolley for people who don’t travel light.

Cons:

Drainage in bathroom wasn’t great, could have had wider veggie choices for breakfast, TV wasn’t great, Chromecast option not useful

2026-09-19 • via Nuitee
C
Cheryl • couple • au
10
2026-09-19 • via Nuitee
Y
Yin Yin Donna • extended_group • sg
10
2026-09-19 • via Nuitee
A
Andy • solo_traveller • au
9
2026-09-19 • via Nuitee
D
Dianne • couple • au
10
2026-09-18 • via Nuitee
J
Jodie • solo_traveller • au
10
Pros:

Clean, easy to find. Good location. And the bonus of the breakfast was great

Cons:

Nothing

2026-09-18 • via Nuitee
K
Kathryn • solo_traveller • au
7
Pros:

Location is excellent. Short walk to NGV and Performing Arts Centre.
Breakfast area is spacious.

Cons:

Room is a bit small, could have supplied bedroom slippers and shower caps

2026-09-18 • via Nuitee
V
Van Drunen • solo_traveller • au
8
Will stay again
Pros:

Clean, modern, quiet.

Cons:

Small room, however we took cheapest room and was expected.

2026-09-17 • via Nuitee
Y
Yin Yin Donna • extended_group • sg
10
Convenient and clean
Pros:

Near Yarra River and Southbank.

2026-09-17 • via Nuitee
M
marie • solo_traveller • au
10
Pros:

Everything

Cons:

Nil

2026-09-17 • via Nuitee
A
amanda • couple • au
7
Good central place to stay but don’t book it as it includes breakfast as you will be disappointed.
Pros:

Close to everything

Cons:

Went down to breakfast at 8.55am - hot buffet only bacon and beans available, two empty bay Marie’s, hash browns were refilled 10 mins later. I asked if the refill of scrambled eggs was on the way as we had to leave soon, the lady staff member told me they had run out of eggs and were bringing out porridge in replacement.
8.55am to run out of food is pretty ridiculous. Why wouldn’t a staff member have been sent to the supermarket? They had a traffic light system advertised in the lift going to say when the busy times were for breakfast, never imagined that if you don’t go really early you get the dregs. I felt sorry for the people arriving at 9.30am. If you are booking a room that comes with breakfast you should be adequate food for your guests.
No plates and coffee cups available, they had run out also, and there was a queue of people waiting for them. Im not sure if they were short staffed, the poor woman who was buzzing around trying to restock everything looked frazzled.

2026-09-17 • via Nuitee
D
Dr Kenneth LOW • solo_traveller • sg
8
2026-09-17 • via Nuitee
T
Taletha • family_with_children • au
10
2026-09-16 • via Nuitee
V
Vinter • solo_traveller • au
7
Pros:

Location was great and staff wete great

Cons:

Just a basic tv unless you had a streaming service on your phone to connect to the tv.
I was on the 18th floor and the view from my room was the building next door.

2026-09-16 • via Nuitee
T
Tom_Alex • solo_traveller • at
9
Pros:

Das Zimmer hatte einen super Ausblick

Cons:

Das Frühstück könnte man mehr draus machen
Es gab zb keine Wurst und keinen Käse

2026-09-15 • via Nuitee
S
Sebastian • couple • de
9
2026-09-15 • via Nuitee
K
Kevin • couple • nz
7
Overall it was an enjoyable stay
Pros:

Location was good , staff friendly

Cons:

Ran out of eggs one morning and hash browns next morning, only water melon to go with yogurt, poor quality bread for toaster, low quality toilet roll

2026-09-14 • via Nuitee
B
Beth • couple • au
8
2026-09-14 • via Nuitee