Holiday Inn Express Melbourne Southbank by IHG

Hotels
•
Holiday Inn Express
8.3 (4920 reviews)
35-47 City Road , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Breakfast variety
Service availability issues

Categories

Cleanliness
8.44
Very clean, quiet and comfortable room.
Service
8.41
Friendly staff and good service.
Location
8.95
Great location, convenient to key attractions.
Room Quality
7.9
Compact room, generally comfortable.
Amenities
8.43
Good amenities like free breakfast and car charging.
Value for Money
8.39
Good value for the price paid.
Food and Beverage
7.44
Breakfast had some issues, limited variety.
Overall Experience
8.41
Overall a great stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:52

Property Description

Convenient Location
Located in the vibrant Southbank district, Holiday Inn Express Melbourne Southbank offers easy access to popular attractions like Rod Laver Arena and the National Gallery of Victoria.

Modern Amenities
Enjoy a comfortable stay in our well-equipped guest rooms featuring air conditioning, satellite TV, and a private bathroom. Stay active at our fitness centre or unwind at the on-site bar.

Complimentary Breakfast
Start your day right with a free Express Start breakfast before exploring nearby landmarks such as Crown Casino and St Paul's Cathedral.

Book your stay at Holiday Inn Express Melbourne Southbank for a memorable experience in the heart of Melbourne!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note bedding configurations preferences are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 35 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4920 reviews
Cleanliness: 8.44
Service: 8.41
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.41
F
Frida • couple • au
8
Great stay and convenient location.
Pros:

Ample choices for breakfast. Staff were happy, friendly and helpful.

Cons:

Accidentally selected a mobility friendly room so bit trickier using the shower without a bath or barrier without getting the floor too wet!!

2026-05-16 • via Nuitee
C
Catherine • family_with_children • au
10
Pros:

clean, modern , friendly

2026-05-16 • via Nuitee
G
Grace • couple • au
8
2026-05-16 • via Nuitee
J
Jodie • extended_group • au
8
Great stay will be back
Pros:

Great location and price with breakfast

2026-05-15 • via Nuitee
P
Pakorn • solo_traveller • au
10
2026-05-15 • via Nuitee
G
Giuseppina • couple • au
10
Pros:

Clean, modern, easy to find your way around and the breakfast was awesome. The staff were very friendly and professional.

2026-05-15 • via Nuitee
T
Tracey • couple • au
9
Very comfortable room. Would stay again.
Pros:

Great Location. Friendly staff. Clean room with a great view.

2026-05-15 • via Nuitee
P
Pakorn • solo_traveller • au
10
2026-05-15 • via Nuitee
A
Antonia • family_with_children • au
8
Nice for short stays.
Pros:

Location, friendly staff and quiet room at night.

Cons:

No courtesy water or any bathroom supplies like tiny toothpaste or anything like that. No swimming pool.

2026-05-15 • via Nuitee
A
Amanda • couple • au
10
Clean and friendly staff, close to public transport
Pros:

Clean and comfortable, friendly staff. Close to Rod Laver Arena, train station and trams.

Cons:

No signage where property is located down a lane.

2026-05-14 • via Nuitee
G
Greg • solo_traveller • au
8
Pros:

Staff. Close to transport

2026-05-14 • via Nuitee
L
Lusine • couple • au
8
Had a really good time, except the bar and drinks availability, everything was amazing!
Pros:

The location is absolutely perfect!, the staff were so nice, we asked for late checkout and the gentlemen at the reception gracefully extended our check out till midday, brilliant! Check in was fantastic, beds comfortable with two soft and firm pillows, clean bathroom and toilets, breakfast was amazing, hot and cold, good variety offered. Balcony was a bonus to have a drink with a decent view.

Cons:

The bar after hours was little disappointment; even though it is open 24 hours but both the barman was clueless, asking for brut, bubbly wine, he poured just white wine.... did not know how to make cocktail, said don't have any cocktail pre mixes either....

2026-05-14 • via Nuitee
S
Smith • couple • au
10
2026-05-14 • via Nuitee
J
John • couple • au
8
2026-05-14 • via Nuitee
C
Colin • couple • au
9
Love the staff..David and Breakfast Staff were exceptional
Pros:

Staff, Cleanliness, Location and Price

Cons:

Couldn’t get out off the car park after we paid for the day before and the delay to get out

2026-05-14 • via Nuitee
R
Richard • couple • au
10
Amazing value. Great location. Everything included.
Pros:

Great location, excellent price and included parking/breakfast.

Cons:

Rooms were compact but we knew beforehand

2026-05-14 • via Nuitee
J
jason • couple • au
9
Just what we needed
Pros:

Just what we needed for a quick stay.
Convenient location and good room

2026-05-14 • via Nuitee
H
Hiba • couple • au
7
Good choice but breakfast could improve.
Pros:

Our room was serviced daily.

Cons:

Breakfast food wasn’t that good. Very basic and the cooked food wasn’t good.

2026-05-14 • via Nuitee
T
Tracey • extended_group • au
9
Great stay
Pros:

Location and price with breakfast

Cons:

The coffee

2026-05-14 • via Nuitee
B
Burns • solo_traveller • au
7
2026-05-14 • via Nuitee