Stonewood Inn & Suites of Carrollton - Smithfield

Hotels
5.4 (258 reviews)
20080 Brewers Neck Boulevard , Carrollton , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Staff friendliness
Cons:
Dirty rooms
Outdated facilities

Categories

Cleanliness
2.18
Multiple reviews mention dirty rooms, mold, and disrepair.
Service
7.65
Some positive comments on staff being accommodating, despite some operational issues.
Location
8.19
Several reviews highlight a good location.
Room Quality
4.14
Issues noted with cleanliness and broken facilities in rooms.
Amenities
5.17
Amenities like a hot tub suite were appreciated, but overall amenities were lacking.
Value for Money
5.13
Overall mixed feelings of good location offset by room conditions.
Food and Beverage
5.18
Limited comments, but no breakfast service noted.
Overall Experience
5.55
Mixed experiences; some customers enjoyed their stay while others expressed significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:36

Property Description

Charming Accommodations in Carrollton

Convenient Amenities: Stonewood Inn & Suites of Carrollton - Smithfield offers free WiFi, barbecue facilities, and free parking, making your stay hassle-free.

Cozy Rooms: Enjoy well-equipped rooms with air conditioning, flat-screen TVs, and kitchenettes in select accommodations, ensuring a comfortable and relaxing stay.

Multilingual Staff: Our friendly and multilingual staff are available around the clock to assist you, ensuring a warm and welcoming atmosphere throughout your visit.

Book your stay at Stonewood Inn & Suites of Carrollton - Smithfield for a delightful experience in Carrollton.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.4
Based on 258 reviews
Cleanliness: 2.18
Service: 7.65
Location: 8.19
Room Quality: 4.14
Amenities: 5.17
Value for Money: 5.13
Food and Beverage: 5.18
Overall Experience: 5.55
C
Chaylene family_with_children us
1
Price should definitely be less but at least I " didn't" see any bugs 😭
Pros:

Looks like some rooms are being rented by the state for displaced people. Awkward, troublesome crowd outside. Funny transactions.

Cons:

It was closest place to the event I went there for.

2026-07-22 via Nuitee
L
Lograsso family_with_children us
5
Pros:

Is a very reasonable price in the location was outside of the major cities so it was fairly quiet

Cons:

There was extensive damage to the room from the curtains to the walls the floors we're so sticky that my sandals stuck to them and my foot came out of my sandal and stayed stuck to the floor also the handicap railing in the bathtub was broken which wouldn't be good for someone handicap had they stayed there

2026-07-20 via Nuitee
A
Angela solo_traveller us
10
Great stay and staff. I would stay there again.
2026-07-19 via Nuitee
R
Ricardo family_with_children us
1
2026-07-14 via Nuitee
S
Scott couple us
8
2026-07-13 via Nuitee
M
Moreau solo_traveller us
1
Roaches and bugs everywhere
Cons:

Cockeoaches and bugs everywhere. It took 20 minutes to get someone to the lobby to check me in. None of the doors worked to get into the building with rooms. After I walked completely around the building I opened the door to my roo., walked in found bugs literally everywhere. I walked out,found no one at the front desk to assist me. Left my keys there and slept in my car in the parking lot.

2026-07-11 via Nuitee
S
Sunshine1955 solo_traveller us
10
Pros:

Fast efficient..exceptional clean

Cons:

All great

2026-07-07 via Nuitee
D
Dennis solo_traveller us
9
2026-07-07 via Nuitee
J
Janet family_with_children us
10
2026-07-06 via Nuitee
S
Saldivar Martinez family_with_children us
8
It was peaceful stay
Pros:

Everything was simple

Cons:

Not enough employees

2026-07-06 via Nuitee
K
Kristin couple us
6
I liked staying there because of the location. The room was nice, comfortable bed. The staff has always been nice and ac
Pros:

I really like the location.

Cons:

It took a very long time for my room to get cool.

2026-07-06 via Nuitee
L
Lisa family_with_children us
2
I will not be reserving thru booking.com anymore
Cons:

Room was infested with roaches.

2026-07-06 via Nuitee
J
June family_with_children us
3
2026-07-06 via Nuitee
A
Allana couple us
1
Avoid AT All COST!
Pros:

Nothing!!! ABSOLUTELY NOTHING!

Cons:

My room smelled like so much smoke and was musty. I have asthma and my lungs were on fire all night long. Booked a king room they told me they didn’t have one. I waited in the lobby for almost an hour and then they had one come available and it was awful! We will NEVER stay here again. Went downstairs and advised the room smelled of smoke and had burn holes in the blankets and was dirty front staff just advised it wouldn’t come out of my deposit.

2026-07-05 via Nuitee
B
Bradley solo_traveller us
5
Pros:

Location. Price, but you may what you get.

Cons:

Couldn't walk barefoot or with socks in the room, both end up black on the bottom. Busted bathroom trash can. No one @ front desk. Had to call hotel to be sent to desk clerk.

2026-06-30 via Nuitee
W
Wesseh solo_traveller us
1
It was a very bad experience the room was so dirty
Pros:

Nothing

Cons:

Nothing about this hotel to like the room was very dirty the bathroom was not good at all

2026-06-27 via Nuitee
D
Deran couple us
5
Pros:

Quiet

Cons:

Saw bed bug in the hallway

2026-06-16 via Nuitee
K
Kristin couple us
8
2026-06-01 via Nuitee
R
Riddick solo_traveller us
7
2026-06-01 via Nuitee
J
Julie couple us
5
2026-05-29 via Nuitee