Hotel Arbis

Hotels
7.4 (141 reviews)
36 Boulevard Carmen Serdan , Puebla , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service
Food and Beverage
Room Quality

Categories

Cleanliness
7.48
Cleanliness was mentioned positively, but issues in some reviews suggest improvements are needed.
Service
6.95
Several reviews highlighted poor service experiences, impacting the overall sentiment.
Location
7.99
The location received positive mentions, particularly in relation to accessibility.
Room Quality
6.94
Room quality was criticized for being small and cold, with issues in water availability.
Amenities
7.47
Basic amenities were provided, but inconsistent availability was noted.
Value for Money
8.43
Some guests mentioned decent value for the price in terms of comfort.
Food and Beverage
5.98
Multiple complaints regarding breakfast and other amenities negatively impacted ratings.
Overall Experience
7.95
The overall sentiment is mixed but slightly leaning positive in personal experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:17

Property Description

Convenient Location
Hotel Arbis, located in Puebla, offers a prime spot just a few kilometers away from major attractions like Cuauhtemoc Stadium and Puebla Convention Centre. Guests can easily explore the city with the hotel's proximity to key landmarks.

Comfortable Accommodation
Experience a cozy stay in the well-equipped rooms at Hotel Arbis. Each room features modern amenities such as a flat-screen TV, a private bathroom, and complimentary WiFi. The 24-hour front desk and room service ensure convenience and relaxation throughout your stay.

Non-Smoking Property
For a refreshing and healthy environment, Hotel Arbis is a non-smoking property. Enjoy a clean and pleasant atmosphere during your visit to Puebla, just a short distance from Acropolis Puebla and Biblioteca Palafoxiana.

Book your stay at Hotel Arbis now for a delightful and hassle-free experience in Puebla!

Important information:

“Children under 3 years old stay free of charge. Children aged 3 and above are charged as additional guests.”Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 141 reviews
Cleanliness: 7.48
Service: 6.95
Location: 7.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 8.43
Food and Beverage: 5.98
Overall Experience: 7.95
M
Miguelito • solo_traveller • mx
8
Pros:

Todo perfecto

Cons:

Perfecto

2026-07-20 • via Nuitee
M
Marybel • couple • mx
8
2026-07-13 • via Nuitee
R
Rene • solo_traveller • us
8
Pros:

Great views of the patio

2026-06-22 • via Nuitee
C
claudia • extended_group • mx
4
Cons:

La verdad no entre pues en la publicación solo te presentan foto del interior más bien el hotel lejos de ser opción familiar es para aquellos transportistas viajeros, y evite entrar ya que viajaba con dos señoritas, además de que la ubicación es en un zona un tanto solitaria y prácticamente a pie de carretera el ruido originado por el transporte que circula ahí, no permitiría un descanso adecuado

2026-06-01 • via Nuitee
O
Ortiz Ochoa • solo_traveller • mx
8
Zaz!
Pros:

El agua caliente de la regadera

Cons:

No tenías un ventilador o aire acondicionado en mi habitación en pleno mayo ,y pues que pasa el tren par de veces en la noche

2026-05-24 • via Nuitee
T
the godfather • solo_traveller • mx
7
2026-05-19 • via Nuitee
S
Sanchez • solo_traveller • mx
8
2026-05-12 • via Nuitee
D
david andres • solo_traveller • mx
7
Pros:

Lo único bueno de ahí era el precio

Cons:

El baño de una habitación apestaba a pipí Y en el otro cuarto solo había una pequeña ventanita y era muy caliente

2026-05-04 • via Nuitee
R
Ramírez Rico • solo_traveller • mx
7
Pros:

El costo y que es cerca de la central capu

Cons:

El desayuno

2026-04-28 • via Nuitee
M
Maxime • solo_traveller • fr
7
Correcto por corta estancia
Pros:

Hotel correcto por una corta estancia, cerca de la central de autobuses.

Cons:

El barrio no es muy agradable

2026-03-20 • via Nuitee
J
Jalil • family_with_children • mx
4
Mala experiencia por el personal
Pros:

Habitación cómoda rica limpieza

Cons:

El trato por el personal era muy ostil y nada de amabilidad ni siquiera en el saludo!!! Cuando le preguntaba algo a las de recepción me atendieron de una manera nada grata.

2026-03-19 • via Nuitee
J
Jalil • couple • mx
6
Pros:

Donde esta localizado

Cons:

Servicio del personal

2026-03-17 • via Nuitee
G
Georges • couple • it
8
2026-03-09 • via Nuitee
J
José Manuel • family_with_children • mx
7
2026-03-07 • via Nuitee
O
OSWALDO • family_with_children • mx
7
Pros:

Para el precio está muy bien, sin queja alguna.

Cons:

Todo bien

2026-03-05 • via Nuitee
B
Brian • family_with_children • ar
7
Pros:

El desayuno

2026-03-05 • via Nuitee
G
Gilberto Juarez • family_with_children • mx
8
Pros:

La atención del personal

Cons:

No sé si para todas las habitaciones, pero al menos en la mía no pusieron jabón ni shampoo

2026-02-26 • via Nuitee
L
Luis • solo_traveller • mx
6
Un hotel para ir de paso, de trabajo, más no para vacacionar
Pros:

Me queda cerca de la oficina

Cons:

El ruido del tren. Persianas/cortinas que dejan pasar la luz externa

2026-02-24 • via Nuitee
R
Rosas • family_with_children • mx
9
2026-02-24 • via Nuitee
M
Mario Alberto • family_with_children • mx
8
Pros:

Desayuno basto

Cons:

Sin comentarios

2026-02-12 • via Nuitee