Villa Elisio Hotel & Spa

Hotels
8.4 (1976 reviews)
Via Luca Samuele Cagnazzi 29 , Naples , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great staff and helpful service
Spacious and comfortable rooms
Cons:
Issues with breakfast service
Limited parking availability

Categories

Cleanliness
8.11
Clean and well-maintained, but some complaints about room arrangements.
Service
8.88
Generally very helpful staff, though one breakfast server was noted for being unfriendly.
Location
8.72
Good location, close to transport but in a less appealing neighborhood.
Room Quality
8.27
Rooms are mostly spacious and modern, but some issues with room configurations.
Amenities
8.5
Nice facilities, but some amenities are limited or require extra payment.
Value for Money
8.36
Good value in general, but expectations were not fully met regarding breakfast quality.
Food and Beverage
7.91
Breakfast variety was lacking and not replenished properly.
Overall Experience
8.48
Overall pleasant stay, but with some areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:14

Property Description

Luxurious Accommodation
Villa Elisio Hotel & Spa, a 4-star retreat in Naples, offers a serene escape just steps away from major attractions like Museo Cappella Sansevero and San Gregorio Armeno.

Relaxation and Comfort
Indulge in the lush garden, unwind on the terrace, or sip a cocktail at the stylish bar. With a 24-hour front desk and room service, your every need is catered to effortlessly.

Wellness and Culinary Delights
Start your day with a delicious breakfast featuring a variety of options. Explore nearby landmarks like Naples National Archeological Museum, then return to the tranquility of Villa Elisio Hotel & Spa for a rejuvenating spa experience.

Book now for a luxurious stay in the heart of Naples!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1976 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.72
Room Quality: 8.27
Amenities: 8.5
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.48
N
Norma Teresinha couple br
8
2026-06-25 via Nuitee
S
Sandrine solo_traveller fr
6
Pros:

L'accueil et les conseils de l'hôtesse de réception.
Parking à disposition
Accès à pieds rapide au centre historique de Naples.

Cons:

Le contraste entre la promotion de l'établissement et la réalité : situation dans une ruelle difficile d'accès, vieil Hôtel qui nécessiterait des rénovations, chambre d'une tristesse infinie en noir et gris, défraîchie, propreté moyenne.
Petit déjeuner dans une salle trop climatisée (frigo) et buffet très moyen, dans des locaux également défraîchis à la propreté moyenne.

2026-06-25 via Nuitee
H
HELENE solo_traveller fr
8
Le Calme au cœur de Naples
Pros:

Emplacement près du centre de Naples exceptionnel avec un jardin intérieur, très bel établissement.

Cons:

Le sourire en option d'une hôtesse d'accueil. C

2026-06-25 via Nuitee
N
nicola solo_traveller it
5
Nn merita le 4 stelle
Pros:

Il fresco

Cons:

La colazione nn è assolutamente da 4 stelle
Il letto nn è matrimoniale ma due singoli uniti

2026-06-25 via Nuitee
I
Inacio solo_traveller br
10
Pros:

Instalações confortáveis e funcionários prestativos e atenciosos.

Cons:

A localização um pouco afastada do centro da cidade, mas atendida por transporte público.

2026-06-24 via Nuitee
L
Luke couple gb
10
Pros:

Good location. Not right in the centre but a 5 min taxi ride. Still felt like a city hotel. Easy parking and checking in. Great room for 1 night.

Cons:

Nothing.

2026-06-20 via Nuitee
I
Inacio solo_traveller br
10
Pros:

As instalações sao confortáveis e os funcionários são muito prestativos; o hotel está adequado a sua classificação 4 estrelas.

Cons:

Gostei de tudo.

2026-06-18 via Nuitee
S
Susan solo_traveller au
5
Pros:

Garden area, jacuzzi (rm104), large comfortable room

Cons:

The safe was locked - staff member required to unlock and reset.
Air conditioner locked -staff member required to unlock and reset
Light for jacuzzi terrace - no switch available. Staff couldn't help.
No instructions for jacuzzi operation.
Hot food selection at breakfast - no butter. GF croissant was not provided despite multiple requests over an hour and being told it would be ready soon and finally not available

2026-06-15 via Nuitee
N
Nagy family_with_children hu
10
2026-06-13 via Nuitee
P
Pablo solo_traveller es
5
Pros:

Fairly clean

Cons:

Breakfast was very poor and basic. Not worthy of a 4 star hotel. A maximum of 1 star hotel would have better quality Breakfast.

2026-06-12 via Nuitee
M
Melissa family_with_children gb
1
We refused to stay it was nothing short of a scam, buyer beware
Pros:

Nothing.. apart from leaving it when we booked a proper 4* hotel shortly after

Cons:

it was in a terrible state, holes in the wall, flaking paint, tired looking, rubbish in the area that they called a wonderful garden which looked awful, nowhere to sit and have a drink, furniture stacked in boxes, main rubbish bins in the garden, black mould on the ceiling in the studio apartment, the spa consisted of a jacuzzi that was not filled and a 1 person sauna which in a single room would have been fine but a studio apartment…. They then had the audacity to say to booking dot com that we hadn’t arrived, so would like to see how they explain the pictures.

2026-06-11 via Nuitee
T
thomas solo_traveller it
6
rumoroso e lento
Cons:

alla reception la signorina , senza troppo infierire, sembrava andare al rallentatore per dire cose semplici ci metteva 1 ora, ed ho sia per check in che per check out atteso una vita... meglio il collega ma il giudizio generale e' basso.
Molti molti rumori notturni che impediscono di dormire in pace questo a reso la mia esperienza negativa.

2026-06-10 via Nuitee
E
Edoardo family_with_children gb
10
2026-06-09 via Nuitee
I
Ivan family_with_children br
8
2026-06-07 via Nuitee
V
Valentina couple it
7
2026-06-06 via Nuitee
E
Elgert solo_traveller nl
6
Pros:

goede uitvalsbasis om naar de luchthaven te reizen

Cons:

de airco was kapot en er was wat schimmel in de douche te zien

2026-06-06 via Nuitee
D
Danijela solo_traveller at
8
2026-06-05 via Nuitee
R
Robson family_with_children br
10
2026-06-04 via Nuitee
D
Danijela solo_traveller at
8
Pros:

Sehr sauber!

Cons:

Das Frühstück war schlecht.

2026-06-04 via Nuitee
M
Mauro couple it
8
Soddisfacente
Pros:

Siamo stati contenti della colazione e del personale di sala, attento e premuroso. Ottima la collaborazione del sig. Davide, che ci ha anche consigliato per la nostra visita ad Ercolano. Buona la posizione nel quartiere Sanità, con buoni ristoranti in zona e a 10 minuti dalla metropolitana

Cons:

Essendo in moto, vorrei che fosse sistemata la pavimentazione della strada di accesso. Ma so che non è di competenza dell'Hotel. Tutte le strade di Napoli sono messe poco bene!!!

2026-06-04 via Nuitee