Quality Suites Lubbock Southwest

Hotels
•
Quality Inn
7.3 (500 reviews)
5113 South Loop 289 , Lubbock , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast
Cons:
Cleanliness issues
Room quality concerns
Unfriendly policies on cancellations

Categories

Cleanliness
5.26
Many reviews mention low cleanliness standards including dirty carpets and stains.
Service
8.23
The staff was generally accommodating and friendly, but some issues were reported.
Location
8.77
Convenient location close to various attractions.
Room Quality
6.22
Room quality was mixed; some rooms were clean while others had issues like stains or outdated decor.
Amenities
7.75
Amenities like breakfast were appreciated, though there were issues with air conditioning and missing items.
Value for Money
6.71
Some guests felt the value was not as expected, considering the conditions encountered.
Food and Beverage
8.26
Breakfast offerings received positive feedback, adding value to the stay.
Overall Experience
7.23
Overall experiences varied widely; some found it comfortable while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:38

Property Description

Luxurious Outdoor Pool

Quality Suites in Lubbock boasts a luxurious outdoor pool, perfect for relaxing and unwinding under the sun. Whether you want to take a refreshing dip or simply lounge by the poolside, this feature adds a touch of elegance to your stay.

Modern Amenities

Each room at Quality Suites is equipped with modern amenities to ensure a comfortable stay. From a TV for entertainment to air conditioning for climate control, and a coffee machine for your convenience, the rooms are designed with your comfort in mind.

Convenient Location

Situated in Lubbock, Quality Suites offers a convenient location for travelers. With free WiFi access and complimentary parking, this property caters to your needs to make your stay hassle-free. Book now for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 500 reviews
Cleanliness: 5.26
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 7.75
Value for Money: 6.71
Food and Beverage: 8.26
Overall Experience: 7.23
B
Barbara • couple • us
5
Just overnight
Pros:

Location

Cons:

Room and hotel is sorely in need of repairs.
Also our King bed was up against the a/c unit definitely a Hansard should there be a fire since you would have to climb over bed to get out

2026-04-25 • via Nuitee
L
Luis Miguel • couple • us
10
2026-04-25 • via Nuitee
A
Axely • solo_traveller • us
5
2026-04-25 • via Nuitee
M
Manuel • solo_traveller • us
10
2026-04-18 • via Nuitee
E
Ermiliana • couple • us
4
Rooms were clean staff were friendly, there were black guests that were smoking weed and fighting outside we felt unsfe
Pros:

Right next to a golden corral

Cons:

There were fights outside , smelled like marijuana.

2026-04-06 • via Nuitee
H
Holmes • solo_traveller • us
7
2026-03-31 • via Nuitee
S
Suzanne • couple • us
10
2026-03-29 • via Nuitee
H
Heather • couple • us
1
Don’t do it
Pros:

Nothing

Cons:

This hotel was disgusting. First room was dirty and smelled like weed, asked for a second room and it was dirty and the floor was sticky. Decided not to stay because of the cleanliness of the hotel, and refund was refused because we “stayed too long” 20 minutes in a hotel room while trying to find somewhere else to stay was too long and the mess must have been our fault. Manager never returns calls and I wouldn’t recommend this place to a goat. It’s that bad.

2026-03-22 • via Nuitee
R
Rebecca • couple • us
10
I highly recommend this hotel , staff is very friendly. The rooms are very clean . Great area . Close to a lot of restau
Pros:

The staff was very friendly . The rooms were very clean . The bed was very comfortable and had clean sheets and blankets . Nice comfy pillows. Everything was clean and comfortable. Located at a perfect spot . The Golden Corral Restaurant is next door .and it only took us about 10 minutes to get to every location we were needed to go to .

Cons:

We booked the room for two nights . The only thing I didn’t like was on the second night of staying there , the key to our room did not work. But the man at the desk was very friendly and activated it pretty quick . Didn’t give us a hard time about it.it was just a simple mistake that was taken care of right away.

2026-03-21 • via Nuitee
E
Ermiliana • family_with_children • us
8
2026-03-19 • via Nuitee
C
Collins • family_with_children • us
9
2026-03-19 • via Nuitee
H
HOMERO • solo_traveller • ve
8
Agradable
Cons:

El ruido fuera de las habitaciones se escucha mucho, sobre todo cuando las puertas se cierran hace un ruido extremo, no pude dormir bien porque entraban y salian a cada rato.

Mejorar la variedad del desayuno, por ejemplo yo no como huevo y no habia otra proteina

2026-03-18 • via Nuitee
L
Lora • solo_traveller • us
7
2026-03-17 • via Nuitee
M
mary • family_with_children • us
8
2026-03-16 • via Nuitee
M
mary • family_with_children • us
8
2026-03-16 • via Nuitee
T
Teresa • couple • us
9
Same as above
Pros:

Everything

Cons:

The floor in room 104 needs to be replaced

2026-03-14 • via Nuitee
R
Ray • solo_traveller • us
7
2026-03-14 • via Nuitee
J
Jason • solo_traveller • us
6
2026-03-10 • via Nuitee
H
Heather • couple • us
8
Pros:

The bed was amazing

2026-03-04 • via Nuitee
L
Lewis • couple • us
10
2026-03-03 • via Nuitee