Holiday Inn Express Mesa Verde-Cortez by IHG

Hotels
•
Holiday Inn Express
9 (714 reviews)
2121 East Main Street , Cortez , US
+1 970-565-6000

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise issues
Outdated facilities
Minor maintenance needed

Categories

Cleanliness
8.58
Some reviews mention cleanliness positively, but there are concerns about outdated rooms and minor issues.
Service
9.55
Staff are frequently described as friendly and helpful, providing good service.
Location
9.59
Location is often highlighted as convenient, especially for access to local attractions.
Room Quality
8.04
Some issues with room condition and outdated decor were reported.
Amenities
8.57
The breakfast is well-reviewed, but some amenities need improvement.
Value for Money
9.03
Overall experience suggests good value, though some comments reflect minor disappointment.
Food and Beverage
9.08
Breakfast met expectations although some guests found it lacking in variety.
Overall Experience
9.55
Most guests express satisfaction and indicate a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:41

Property Description

Luxurious Amenities
Holiday Inn Express Mesa Verde-Cortez offers an array of upscale amenities including an indoor pool and a modern fitness centre, ensuring a relaxing and enjoyable stay for all guests.

Convenient Location
Located just 15 km from Mesa Verde National Park Visitor Center, our hotel provides easy access to one of the most iconic landmarks in Cortez, Colorado. Additionally, being only 9 km from Cortez Municipal Airport, traveling to and from the hotel is a breeze.

Exceptional Service
With a dedicated 24-hour front desk, guests can expect top-notch service and assistance at any time during their stay. Our commitment to hospitality ensures a memorable experience for every visitor.

Book your stay at Holiday Inn Express Mesa Verde-Cortez now for a perfect blend of comfort, convenience, and exceptional service.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 714 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.55
B
Brenda • couple • us
5
It just falls short
Pros:

Not much

Cons:

The place is very run down. There's duch tape for transition strips. The rugs are bunches up. The bed was just ok. I had to use pants hangers to close the curtains so you couldn't see into the room. And we were on the first floor. The breakfast was awful. Those coffee machines need to go. Very slow and if you decide to vary from the prescribed amount you needed 3 cups. One for coffee, one for hot water and one cup to mix the two. The potatoes were cold every morning. The eggs watery. There was no orange juice. One morning in the breakfast room a woman came in with her dog who came over to me. I don't want animals in the kitchen or dining area when I eat. Oh, and for good measure, they turn the hot water off when you sleep. Which is fine. But when they turned it back on black speckles every morning covered our sink. Greasy stuff that didn't wash down when the water was run. Also, there was always a pile of towels in the hallway on the floor. One morning I noticed a cat when the door was opened a crack. Did the cat and pile of towels have anything in common? Who knows!
This doesn't meet the standards we're use to from holiday Inn. The place has lots of potential but falls short at every turn.

2026-10-22 • via Nuitee
S
Suraj • family_with_children • in
3
It was just ok to splle for night, property was from 1800's
Pros:

Location only

Cons:

Property is old, not maintained

2026-10-21 • via Nuitee
S
Saunders • family_with_children • gb
10
Pros:

Warm welcome
Lovely and clean
Highly recommend

Cons:

Didn't know how to use the tv remote!

2026-10-20 • via Nuitee
J
Jill • family_with_children • us
4
Pros:

Close to Mesa Verde NP
Beds were comfortable
Good Breakfast

Cons:

Old and discolored towels
Hot water wasn’t working properly.
Hotel was old and needs some updating.

2026-10-19 • via Nuitee
T
Thomas • couple • de
8
Durschnittliches US Motel, eher was zu teuer für den Gesamteindruck
Pros:

Freundliches Personal beim Frühstück, auch wenn es nicht alles gab, hat sie sich Mühe gegeben

Cons:

Beim Frühstück hat so manches nicht funktioniert, doe Pancake machine war defekt, mal kein peanut butter und Marmelade da, Kaffeeautomat musste gereinigt werden in der Stoßzeit

2026-10-18 • via Nuitee
N
Nancy • solo_traveller • us
4
Great staff shabby rooms.
Pros:

The beds are comfortable. The rate was ok. The staff is great!

Cons:

They are redecorating and some rooms are unfinished with new but ugly furniture that makes no sense. Closet is full of microwave and fridge. And the telephone booth in the room is an empty space. Lighting is terrible. Unfinished rooms are not only shabby but I had to put a pole lamp on its cement base to get it to stand up. Not much breakfast.

2026-10-16 • via Nuitee
T
Tammy • family_with_children • us
8
Pros:

The beds were very comfortable.

Cons:

The hot tub jets didn't work very well, that was one of the main reasons we booked here.

2026-10-14 • via Nuitee
D
DAN • couple • us
5
remodeling going on.Over priced compared to other hotels on our trip
Pros:

ok

Cons:

small room w king bed

2026-10-13 • via Nuitee
T
Talenthia • family_with_children • us
10
Pros:

Staff was friendly and helped with making our stay comfortable. Breakfast was delicious and food attendee was extremely friendly. Very nice and inviting.

Cons:

Just small minor inconvenience of the hot tub not having the bubbles as my kids would like it. But that’s just a preference. And not much lighting at night in pool area.

2026-10-12 • via Nuitee
O
Odd • solo_traveller • no
1
Horrible place
Pros:

Nothing.

Cons:

Horrible place. Dirty and lotts of noise.
When we went to bed, we find blood on several of the pillows.
We checked the swimmingpool, but did not let the children swim because it was crazy dirty.
Will never suggest this place for anyone.

2026-10-11 • via Nuitee
J
John • family_with_children • us
2
2026-10-08 • via Nuitee
C
Cathy • solo_traveller • us
10
2026-10-08 • via Nuitee
M
Mary • couple • us
9
Clean, comfortable and great value
Pros:

easy park,nice frint desk, clean, stylish,linens were great

Cons:

needs new carpet

2026-10-08 • via Nuitee
T
Travis • family_with_children • us
6
Outdated facility, breakfast was less than desirable, but free.
2026-09-12 • via Nuitee
C
Cheryl • solo_traveller • us
9
Very nice
Pros:

Breakfast was excellent, lots of choices . Staff was amazing, everyone I talked to were super helpful and friendly. Room was very clean.

Cons:

Laundry could use a little help, 3 of 4 dryers not working, 2;of 4 washers not working.

2026-09-10 • via Nuitee
F
Frank • couple • us
4
Barely acceptable for the price.
Pros:

Good location for what we needed.

Cons:

1. No grab bar(s) in bath/shower room. 2. Almost impossible to navigate luggage cart into room, way too narrow of a pathway. 3. Room door when opened, exposes any one at the sink.4. Only one waste basket. 5. Closet had no rod to hang clothes. 6. The open closet area that did have a rod to hang clothes on, was filled up with a refrigerator and microwave, impossible to hand any cloths. 7. Sheets do not match/fit the oversized mattress. 8. Must load luggage cart out in the hallway. 9. Elevator, although nicely placed outside the building, has no protection for the afternoon sun, the elevator was extremely hot to walk into. 10. Bathroom door squeaks.

2026-09-05 • via Nuitee
J
James • couple • us
10
Very comfortable and in a good location
Pros:

Great staff annd cleanliness.

2026-08-11 • via Nuitee
S
sandrine • extended_group • fr
6
Un peu cher pour la prestation
Pros:

Le calme

Cons:

Les chambres sont en cours de rénovation et non terminées. Clim bruyante

2026-08-10 • via Nuitee
K
Karen • couple • us
8
2026-08-06 • via Nuitee
D
Dominic • couple • ch
8
Es ist ein ruhiges und freundliches Hotel.
Pros:

Wir bekamen ein schönes und ruhiges Zimmer.

Cons:

Es befindet sich zur Zeit im Umbau, was durch Handwerker und nicht fertig gestellte Einrichtungen zu sehen war.

2026-07-12 • via Nuitee