Holiday Inn Express Mesa Verde-Cortez by IHG

Hotels
Holiday Inn Express
9 (658 reviews)
2121 East Main Street , Cortez , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noise issues
Outdated facilities
Minor maintenance needed

Categories

Cleanliness
8.58
Some reviews mention cleanliness positively, but there are concerns about outdated rooms and minor issues.
Service
9.55
Staff are frequently described as friendly and helpful, providing good service.
Location
9.59
Location is often highlighted as convenient, especially for access to local attractions.
Room Quality
8.04
Some issues with room condition and outdated decor were reported.
Amenities
8.57
The breakfast is well-reviewed, but some amenities need improvement.
Value for Money
9.03
Overall experience suggests good value, though some comments reflect minor disappointment.
Food and Beverage
9.08
Breakfast met expectations although some guests found it lacking in variety.
Overall Experience
9.55
Most guests express satisfaction and indicate a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:41

Property Description

Luxurious Amenities
Holiday Inn Express Mesa Verde-Cortez offers an array of upscale amenities including an indoor pool and a modern fitness centre, ensuring a relaxing and enjoyable stay for all guests.

Convenient Location
Located just 15 km from Mesa Verde National Park Visitor Center, our hotel provides easy access to one of the most iconic landmarks in Cortez, Colorado. Additionally, being only 9 km from Cortez Municipal Airport, traveling to and from the hotel is a breeze.

Exceptional Service
With a dedicated 24-hour front desk, guests can expect top-notch service and assistance at any time during their stay. Our commitment to hospitality ensures a memorable experience for every visitor.

Book your stay at Holiday Inn Express Mesa Verde-Cortez now for a perfect blend of comfort, convenience, and exceptional service.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CEZ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 658 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.55
D
Durance couple us
5
Major renovations underway.
Pros:

Bed was comfortable.

Cons:

Undergoing major renovations. Construction and dust everywhere.

2026-03-27 via Nuitee
I
ilia couple us
5
Desilusión, prefiero el de Page
Pros:

La piscina techada. La ubicacion ok

Cons:

Entendiendo que estaban con remodelacion, me pareció que no se hicieron cargo de los clientes al momento del desayuno. Solo 2 mesas, si estaban ocupadas debias llevar tu desayuno a la habitación o afuera, con el frio de la mañana. Muy mal manejado. Incluso lavaban alfombra a la entrada del hotel, me pregunto ¿por que no la movieron aunque sea unos centímetros? Para no interrumpir el movimiento de los clientes

2026-03-26 via Nuitee
D
David solo_traveller us
7
I travel a lot and the breakfast was a let down.
Pros:

Conveniently located, friendly check-in staff, comfortable room.

Cons:

Breakfast could have been better. I travel a lot and was greeted with powdered eggs and non-bagel bagels. Real eggs could be purchased for a fraction of the gross intake for a day. They were remodeling and the dining area was very small. They should have made some accommodations to allow for more seating.

2026-03-25 via Nuitee
J
Jeffrey family_with_children us
10
2026-03-23 via Nuitee
M
Milan couple us
3
We didn’t mind construction works, some discount should be serious
Pros:

Breakfast classic, O.K. Location very good, mountains, clear and nice historical city

Cons:

we cannot sleep, till midnight crying children in the pool. Nobody from the stuff didn’t do anything. How is it possible? Close the pool at 9 or 10p as another serious hotes /BW in Durango/. It

2026-03-23 via Nuitee
A
Adair couple us
10
2026-03-22 via Nuitee
M
Maik couple de
8
Pros:

- Standort, - Nähe zu Mesa Verde N.P.
- gute Restaurants und Walmart fussläufig erreichbar

Cons:

- teilweise Baustelle, deswegen keine Frühstücksraum, nur 2 Tische in Lobby
- Aufzug Defekt
- nur ein Stuhl im Zimmer

2026-03-20 via Nuitee
G
Graham couple gb
4
Stay elsewhere
Pros:

Nothing

Cons:

Where to begin. Chaotic check in with room not ready. Builders refurbishing with debris on floors bins overflowing and cigarette butts outside the main doors. Requested when booked months ago a particular room but this wasn’t available. Receptionist seemed to create more hassle than achieve anything breakfast was in the lobby with furniture covered up. Despite a busy hotel only two tables available to eat so we gave up and returned to our room. They maybe refurbishing the hotel but should ensure it can still function for the paying customers.

2026-03-18 via Nuitee
J
Jing solo_traveller us
10
2026-03-16 via Nuitee
M
Maria solo_traveller us
10
2026-03-16 via Nuitee
J
Jerald couple us
3
We got through the night but will never go back.
Pros:

Location

Cons:

TV found unplugged. Telephone not working. Tub had no plug, so no bath possible. Breakfast not up to standard. Little seating.

2026-03-15 via Nuitee
L
Lady couple us
1
Property will need an upgrade
Pros:

An older establishment

Cons:

Property was not cleaned into my

2026-03-15 via Nuitee
E
Elaine couple us
9
Very comfortable
Pros:

Breakfast very good. Only downfall is temporary location while they remodele.

2026-03-12 via Nuitee
H
Heather family_with_children us
8
2026-03-10 via Nuitee
D
Duane solo_traveller us
8
2026-03-01 via Nuitee
Y
Yves couple es
7
2026-02-26 via Nuitee
L
Leroy couple us
10
We would stay there again.
Pros:

Quite , no cars going by. Clean

Cons:

Easy to find.

2026-01-27 via Nuitee
J
Janet family_with_children us
9
Very comfortable
Pros:

Location

2026-01-19 via Nuitee
R
Ruby extended_group us
10
2026-01-19 via Nuitee
R
Ryan couple us
4
Pros:

Great location

Cons:

Our shower wasn't working properly and we couldn't control the shower temperature properly. We never received help for this matter and staff was not friendly about the ordeal.

2026-01-16 via Nuitee