Hotel Infa

Hotels
•
Independent
8.2 (16 reviews)
Golden Temple Area, Inside Mahan Singh Gate, Amritsar, Punjab, 143001 , Amritsar , IN
91-9646551441

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Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Gift shops or newsstand
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Excellent location near Golden Temple (walkable)
Friendly and helpful staff (mentions: Naman, Prabhjot/Prabhjyot, Harpreet)
Many reports of clean, comfortable rooms and good hygiene
Good amenities for the price bracket
Cons:
Several reports of dirty bed sheets and worn towels
Maintenance issues: no water, power cuts, lights and TV not working
Small rooms for some bookings and extra charges for larger rooms
Food/menu availability and food service quality complaints; Wi‑Fi issue on 3rd floor

Categories

Cleanliness
6.5
Mixed reports: several guests praised clean rooms, but multiple strong complaints about dirty bed sheets, towels and overall unhygienic rooms and maintenance issues (power/water), lowering this score.
Service
9.6
Predominantly positive comments praising staff members (Naman, Prabhjot/Prabhjyot, Harpreet) for helpfulness and warm hospitality, though a few isolated complaints about coercive behaviour and unprofessional staff exist.
Location
10
Consistently praised — many guests noted excellent, walkable proximity to the Golden Temple and local eateries; location is a major strength.
Room Quality
7
Mixed: some guests found rooms comfortable and well-decorated; others reported very small, cramped or poorly maintained rooms; variability pulls the score down.
Amenities
9
Several guests called amenities 'top notch' and appropriate for the price bracket; isolated issues noted (TV not working, occasional water/power problems) but generally positive.
Value for Money
8
Mixed perception: some reviews explicitly call it good value and luxury, while others report high price for small/poor rooms or 'waste of money' experiences.
Food and Beverage
6
Multiple complaints about food quality, unavailable menu items, and poor food service; a few mentions of good nearby food but hotel F&B received several negative mentions.
Overall Experience
9.5
Overall many guests gave excellent stays praising cleanliness, staff and convenience; however, occasional severe negative experiences (service/room issues) mean experiences vary.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-24 08:48

Property Description

Stunning Rooftop Terrace and Complimentary Amenities
Marvel at the breathtaking views from the rooftop terrace while enjoying complimentary wireless internet access and exceptional concierge services. Take advantage of convenient features such as gift shops/newsstands and a television in a common area.

Delightful Dining Options and Comfortable Accommodations
Indulge in a delectable meal at the restaurant or grab a quick snack at the coffee shop/cafe. The hotel offers room service during limited hours and serves daily buffet breakfasts for a fee. Stay in one of the 18 air-conditioned rooms with a Select Comfort bed, Egyptian cotton sheets, and LED televisions for a cozy retreat.

Convenient Services and Prime Location
Benefit from express check-in/out, a 24-hour front desk, and a roundtrip airport shuttle (surcharge) available 24/7. Free self-parking is onsite. Situated in the heart of Amritsar, Hotel Infa is within walking distance of iconic attractions such as the Golden Temple and Hall Bazar.

To book your stay at Hotel Infa today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATQ

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 16 reviews
Cleanliness: 6.5
Service: 9.6
Location: 10
Room Quality: 7
Amenities: 9
Value for Money: 8
Food and Beverage: 6
Overall Experience: 9.5
S
Saurav • couple • in
10
Pros:

Hospitality

Cons:

NA

2026-07-03 • via Nuitee
T
Totlod • solo_traveller • in
10
Pros:

Prabhjot

2026-06-28 • via Nuitee
S
Samanta • solo_traveller • in
6
2026-06-18 • via Nuitee
K
Kavita • couple • in
8
Pros:

The room was clean and tidy. The behavior of all the staff members, especially Probhjot, Manish, and Anmol, was excellent. They were courteous, helpful, and attentive throughout my stay. I thoroughly enjoyed staying here and would gladly recommend this place to others."
Kavita

2026-06-17 • via Nuitee
M
Mahima • couple • in
1
Manager juth bol kr uske sath sb log team mil kr paise vasul rhe h bahar ke logo se uske vjhse unka dimag or trip sb khr
Pros:

Ek dum ghatiya log or juth bol kr loot rhe h jo log online book krkr arhe h us ke sath froad krte h or unse paise lootne ka kam krrhe h

Cons:

Everything is bad there staff is also very clever uske alwa koi service Sahi se nhi h na hi behaviour .

2026-06-16 • via Nuitee
K
Kaur • solo_traveller • in
8
Value for money
Pros:

Staff, amenities,cleanliness

Cons:

Location,showers were not as expected

2026-06-10 • via Nuitee
P
Pravin • extended_group • in
8
Pros:

The interior of hotel is good and just 5 minutes walking to golden temple.Staff was nice and very responsive.The price of the hotel is good .

2026-06-02 • via Nuitee
N
Nnnn • couple • in
10
2026-05-22 • via Nuitee
N
Naoman • extended_group • in
10
2026-05-21 • via Nuitee
K
Kharoud • couple • in
2
Pros:

We are not satisfied with the hotel service. The lights are not working properly, there has been no water supply since morning, and the LCD/TV is also not working. Last night, we ordered dinner, but we were told that the items mentioned in the menu were not available.

We are very unhappy with all your services and are facing a lot of inconvenience because of these issues.

2026-05-17 • via Nuitee
D
Dr Sulochana • couple • in
1
Do not stay here. High price for very small dirty room.
Pros:

The staff forced to give review infront of her.
Very disappointed with the hotel overall and I was wondering why there are such a good reviews for this property. Now I understood. The rooms were dirty smelly and not fresh towels were provided despite us asking several times

Cons:

Nothing very disappointed in my experience
The rooms are very small and had to pay 1k extra for a little larger room so that we can at last comfortably open our luggage

2026-05-15 • via Nuitee
A
ANURAG • extended_group • in
9
Good and nice
Pros:

Nice and clean room. And the prabhjot’s behaviour was really good. Overall nice staff

2026-05-10 • via Nuitee
T
Thomas • solo_traveller • au
10
Pros:

Great rooms. Excellent location. Able to visit the golden temple multiple times. Great food on my doorstep.
Naman and Prabh were fantastic to deal with.

2026-05-05 • via Nuitee
A
agrawal • solo_traveller • in
10
Pros:

Amenities were top notch under the price Bracket, room were clean and hygiene.

2026-05-05 • via Nuitee
P
pascal • solo_traveller • fr
6
Bien pour visiter le temple d'or et des alentours
Pros:

Disponibilité et gentillesse du personnel

Cons:

Entrée pas très visible de la rue, petit dej et dîner dans la chambre

2026-05-01 • via Nuitee
A
Arvind • solo_traveller • in
5
2026-04-19 • via Nuitee
C
Chhinder • solo_traveller • gb
10
Pros:

Excellent

2026-04-18 • via Nuitee
C
Chhinder • extended_group • gb
9
2026-04-18 • via Nuitee
A
Ankit • couple • in
10
2026-04-12 • via Nuitee
T
Thapar • solo_traveller • in
10
Pros:

Had a wonderful stay at Hotel Infa in Amritsar. The cleanliness throughout the property was truly impressive and made the experience very comfortable.

A special mention to Naman and Prabhjyot for their exceptional support and warm hospitality—they went above and beyond to ensure everything was taken care of. The night staff also deserves appreciation for being attentive and helpful at all hours.

The hotel’s location is another big plus—it’s at a convenient walking distance from Town Hall and all the famous eating joints, making it perfect for exploring the city.

The polite and courteous nature of the entire team, along with the overall comfort of the stay, made it a memorable experience. Would definitely recommend!

2026-04-01 • via Nuitee