Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6078 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
C
Carmen Elena • couple • ca
8
Very good for a short stay
Pros:

Excelent location, very good breakfast

Cons:

Very small room

2026-03-07 • via Nuitee
S
Saleh • couple • gb
7
2026-03-07 • via Nuitee
S
sophie • family_with_children • fr
6
Hôtel bruyant mais bien situe
Pros:

La localisation proche de la gare.

Cons:

Le bruit venant de la rue (tramways) et le bruit des chambres voisines. L’insonorisation est largement perfectible.
La propreté n’était pas irréprochable.

2026-03-07 • via Nuitee
B
Beatriz • family_with_children • es
8
2026-03-07 • via Nuitee
S
stefano • solo_traveller • it
10
2026-03-07 • via Nuitee
V
Vedat • family_with_children • de
7
Pros:

Stadtlage

2026-03-07 • via Nuitee
F
Francesco • family_with_children • it
9
2026-03-06 • via Nuitee
F
FLAVIO MAURIZIO • couple • it
9
accogliente e pulito
Pros:

tutto ben pulito e la sauna nella stanza

2026-03-06 • via Nuitee
F
Fatma • couple • fr
8
2026-03-06 • via Nuitee
A
Amandine • solo_traveller • fr
10
Great location for a short stay
Pros:

Great location, friendly staff

Cons:

Nothing

2026-03-06 • via Nuitee
E
Eugenio • solo_traveller • it
9
2026-03-05 • via Nuitee
A
Andrea • family_with_children • it
6
Pros:

Molto positiva la presenza h24 di personale in reception. La stanza era molto grande e ben illuminata.

Cons:

Il bagno cieco mancava di ventilazione forzata. Alcuni spazi dell'albergo necessiterebbero di una svecchiata (a partire dall'ascensore con la moquette macchiata). Lo spazio colazione mancava di personalità e il cibo offerto non era di ottima qualità (brioches un po' stantie, succo d'arancia di un rosso inquietante).

2026-03-05 • via Nuitee
E
Evangelia • family_with_children • it
10
Pros:

The room was big, clean with complimentary coffee capsules, water. Daily cleaning and great breakfast

2026-03-05 • via Nuitee
S
Solange • family_with_children • mt
4
Cons:

Expected a more modern 4star hotel! Pictures are a bit misleading

2026-03-05 • via Nuitee
V
VALERIA • family_with_children • it
9
Pros:

Colazione e servizio

Cons:

La temperatura della camera era troppo alta e non si riusciva a regolare

2026-03-05 • via Nuitee
M
Maha • solo_traveller • it
6
2026-03-05 • via Nuitee
A
Annamaria • family_with_children • it
9
2026-03-04 • via Nuitee
H
Heinrich • family_with_children • it
10
2026-03-04 • via Nuitee
F
flavio • solo_traveller • it
10
2026-03-04 • via Nuitee
A
Anita • family_with_children • it
9
Pros:

Un ottimo rapporto qualità prezzo. Tanto che non mi aspettavo una camera così bella

Cons:

Praticamente nulla. Un consiglio che darei è quello di tenere più basso il riscaldamento, almeno noi non siamo riuscite ad abbassarlo

2026-03-04 • via Nuitee