Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6078 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
V
Vasilina • solo_traveller • gb
7
2026-03-21 • via Nuitee
V
Vivian • solo_traveller • gb
1
poor service
Pros:

breakfast was do poor i was shocked , even their salads were disappointing

2026-03-21 • via Nuitee
A
Abdulla • solo_traveller • az
8
2026-03-20 • via Nuitee
L
luca • family_with_children • it
10
2026-03-20 • via Nuitee
F
Francesca • extended_group • it
8
Pros:

Siamo state bene. Ci è piaciuto molto la nostra camera e personale molto gentile.

2026-03-20 • via Nuitee
P
Paula • family_with_children • ar
10
2026-03-19 • via Nuitee
L
Luca • couple • it
10
2026-03-19 • via Nuitee
P
Pietro • couple • it
7
2026-03-18 • via Nuitee
A
Alessio • family_with_children • it
9
2026-03-18 • via Nuitee
C
Camilla • solo_traveller • it
10
2026-03-18 • via Nuitee
A
Angelo • solo_traveller • it
10
2026-03-16 • via Nuitee
G
Gionathan • family_with_children • it
8
2026-03-16 • via Nuitee
T
teresa • couple • it
9
Pros:

Posizione centralissima,staff accogliente e con nostro stupore hanno effettuato un upgrade ed è stata davvero una bellissima sorpresa

2026-03-16 • via Nuitee
R
Remy • extended_group • ch
3
Pros:

Frühstück fand im dunklen Raum statt. Nicht hygienisch.

2026-03-16 • via Nuitee
F
frank • couple • be
7
2026-03-15 • via Nuitee
M
MARIO • couple • it
9
2026-03-15 • via Nuitee
M
Maria Beatrice • couple • it
9
2026-03-15 • via Nuitee
A
Aude • family_with_children • fr
9
Superbe chambre
Pros:

La chambre était magnifique, propre et décorée avec goût.
Le sauna a beaucoup plus à mon mari.
Le petit déjeuner est varié et très bon.

Cons:

Le matelas était trop dur, nous n'avons pas bien dormi.
La lumière du couloir reste allumée toute la nuit, nous dormons dans le noir totale et là c'était compliqué.
Environnement pas top, beaucoup d'SDF.

2026-03-15 • via Nuitee
C
Christelle • family_with_children • fr
10
2026-03-15 • via Nuitee
R
Rosangela • family_with_children • it
9
2026-03-15 • via Nuitee