Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6078 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
G
Giuseppina • family_with_children • ch
10
au top à refaire
Pros:

les chambres rénovées au 6ème étage avec sauna sont magnifiques super bien équipé de qualité

Cons:

rien de négatif

2026-02-13 • via Nuitee
J
Jéssica • family_with_children • es
1
Pros:

Nunca me devolvieron mi dinero ni contestaron mis mensajes, a pesar de que me dijeron que me lo devolvían

Cons:

Falta de seriedad

2026-02-13 • via Nuitee
I
Ilaria • extended_group • it
9
Pros:

La camera veniva pulita quotidianamente e in modo impeccabile.
La posizione è ottima e lo staff è super cordiale e professionale

Cons:

La camera era davvero minuscola, infatti non c'era spazio neanche per un piccolo armadio o ripiano d'appoggio per i nostri abiti

2026-02-13 • via Nuitee
R
Russo • couple • it
9
Complessivamente bene
Pros:

Comoda come
Posizione

Cons:

Vista

2026-02-13 • via Nuitee
M
Meritxell • couple • es
10
2026-02-13 • via Nuitee
A
Alessandra67 • family_with_children • it
8
Pros:

La posizione dell' Hotel, la comodita' del letto, la pulizia della stanza, il comfort della camera in generale, il silenzio della stanza. Se si arriva tardi o comunque fuori orario di cena, di fronte all hotel c'e' un ottimo ristorante / pizzeria in cui si puo' usufruire del 10% di sconto presentando il coupon che si riceve alla reception. E' gia' la seconda volta che scelgo Hotel Diplomatic

Cons:

Niente. Tutto davvero ottimamente organizzato.

2026-02-13 • via Nuitee
D
DIEGO • solo_traveller • it
9
Hote zona Porta Susa perfetto per un pernottamento business
Pros:

Albergo moderno pulito

Cons:

Nulla

2026-02-13 • via Nuitee
S
Stéphane • couple • ch
8
Pros:

Très bien situé. Chambre très spacieuse,

Cons:

Matelas très dur. Parking très petit pour un SUV. Petit déjeuner assez simple.

2026-02-13 • via Nuitee
D
Dariusz • solo_traveller • pl
8
2026-02-13 • via Nuitee
U
Umberto • family_with_children • it
8
Pros:

La gentilezza del personale. La posizione centrale.

Cons:

Il Phon non funzionava.

2026-02-13 • via Nuitee
C
Clarissa • family_with_children • it
8
Pros:

Posizione perfetta, e colazione ottima

Cons:

Per il prezzo, mi aspettavo qualche servizio in più

2026-02-12 • via Nuitee
V
Vito • couple • ch
8
2026-02-12 • via Nuitee
T
Torben Rimmer • solo_traveller • dk
8
2026-02-12 • via Nuitee
N
Nino • family_with_children • ge
9
2026-02-12 • via Nuitee
M
Monia • solo_traveller • it
9
Splendido soggiorno
Pros:

Mi è stata assegnata una stanza superior al prezzo di una standard.....fantastca

Cons:

Niente

2026-02-12 • via Nuitee
M
Marco • family_with_children • it
9
Pros:

Pulizia

Cons:

Tutto ok

2026-02-11 • via Nuitee
R
Rayan • couple • fr
9
Great rooms, amazing staff.
Pros:

Bery nice rooms, modern and renovated.
Staff are amazing, very jice and helpful

Cons:

Very tight parking, water pressure is not strong.

2026-02-10 • via Nuitee
I
isabelle • couple • fr
10
48h à Turin parfait avec cet hôtel
Pros:

Emplacement exactement ce que nous recherchions.
Personnel super à l’attention de notre chienne.

2026-02-10 • via Nuitee
A
Alla • solo_traveller • ua
8
2026-02-10 • via Nuitee
F
Frank • couple • nl
7
Prima locatie voor een korte vakantie.
Pros:

De locatie in vlakbij het centraal station en het centrum.

Cons:

Het geheel is over de houdbaarheidsdatum heen. Het ontbijt, en dan met name de warme gerechten en de sappen, is ronduit slecht te noemen.

2026-02-10 • via Nuitee