Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6452 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
M
Marketa • couple • cz
8
Pros:

Location, spacious rooms, cleanliness

Cons:

There was a major problem with replenishing food at breakfast; in most cases, the buffet trays were left unrefilled for a long time. On the last day, no pastries or bread were available at all, only toast bread. The staff clearly struggled to manage the situation.

2026-05-09 • via Nuitee
O
Orquin Gerhard • extended_group • es
10
2026-05-09 • via Nuitee
A
Agathe • couple • fr
3
2026-05-09 • via Nuitee
C
Camilla • solo_traveller • it
9
Pros:

Vicina sia al centro che alla stazione entrambi raggiungibili a piedi.
Camera bella e pulita

Cons:

Unica pecca che aggiungerei un paio di ciabatte per stare in camera!

2026-05-09 • via Nuitee
M
Marco • solo_traveller • it
9
Pros:

molto molto comodo il letto e cuscini di qualità la camera molto accogliente.
La colazione davvero variegatissima e di alto livello con prodotti ricercati e di qualità superiore

Cons:

una sola cosa ma è davvero una sciocchezza il rompiflusso del rubinetto riduce davvero troppo il flusso di acqua per un utilizzo confortevole

2026-05-09 • via Nuitee
Y
Yuri • solo_traveller • am
9
Very good location, excellent staff, always ready to help, good and tasty breakfast
2026-05-09 • via Nuitee
M
Marcos Raúl • solo_traveller • ar
7
2026-05-09 • via Nuitee
G
GIanluca • solo_traveller • it
8
Pros:

stanza

Cons:

colazione da ampliare come offerta

2026-05-09 • via Nuitee
M
Miska Hertz • solo_traveller • fr
9
Pros:

Super hotel et très bon emplacement.Je recommande au passage le resto en face de l'hôtel !

2026-05-09 • via Nuitee
A
Antonio • solo_traveller • lu
8
Pros:

Posizione ottima. Buon rapporto qualità prezzo. Camera pulita, letto comodo.

2026-05-09 • via Nuitee
M
Markus • family_with_children • de
8
Pros:

Sehr freundliches Personal! Ruhige Zimmer in den Hinterhof!

2026-05-09 • via Nuitee
A
Alisa • solo_traveller • ru
9
2026-05-08 • via Nuitee
V
vito • solo_traveller • it
9
2026-05-08 • via Nuitee
R
Rita • solo_traveller • pt
9
2026-05-08 • via Nuitee
T
Terenzio • solo_traveller • it
8
2026-05-07 • via Nuitee
A
Andy • couple • ie
8
2026-05-07 • via Nuitee
R
Romain • solo_traveller • fr
9
2026-05-07 • via Nuitee
W
Walter • family_with_children • it
8
Pros:

Posizione comoda

Cons:

Andrebbe svecchiata

2026-05-07 • via Nuitee
F
Federico • solo_traveller • it
8
Consigliato
Pros:

C'è stato un problema con l'assegnazione della camera ma lo staff si è prodigato per risolverlo a nostro favore. Letti e cuscini comodi, colazione varia e di qualità .

Cons:

Nulla, tutto ok

2026-05-07 • via Nuitee
G
Giovanni • family_with_children • ch
10
Cons:

Colazione da rivedere

2026-05-07 • via Nuitee