Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noisy rooms

Categories

Cleanliness
6.71
Several comments about poor cleaning, notably wet signs on walls and unpleasant smells.
Service
8.68
Generally positive feedback about staff, though some noted that service could be improved at breakfast.
Location
9.22
Multiple reviews praised the great location, close to public transport and city center.
Room Quality
7.17
Comments highlight spacious rooms but noted issues like noise and maintenance concerns.
Amenities
8.2
Amenities like the sauna and good breakfast mentioned, though some guests provided mixed feedback.
Value for Money
8.16
Some guests felt the price was justified, while others noted concerns about quality relative to price.
Food and Beverage
7.71
Breakfast received mixed reviews; some guests enjoyed it while others found it confusing and inadequate.
Overall Experience
8.18
Overall sentiment indicates a reasonable experience, though several issues impacted final satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:43

Property Description

Convenient Location near Porta Susa Train Station

Delicious Breakfast and Dining Options

Easy Access to Turin City Centre and Airport

Book your stay at Hotel Diplomatic for a perfect blend of comfort and convenience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6078 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.22
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
A
Antonio • extended_group • it
8
2026-04-17 • via Nuitee
N
Nataelle • solo_traveller • fr
9
2026-04-16 • via Nuitee
A
Anika • couple • it
7
Buono ma pensavo meglio dato il prezzo e il livello 4 stelle
Pros:

Posizione buona ma non centralissima, nell’insieme era ok, colazione abbondante e buona con pasticceria fresca

Cons:

Camera piccola, doccia molto piccola, la ventola in bagno non funzionava e in camera faceva molto caldo nonostante avessimo spento il riscaldamento.

2026-04-16 • via Nuitee
S
sandra • couple • es
9
Pros:

TODO ENGENERAL

Cons:

NADA

2026-04-16 • via Nuitee
D
Ducommun-dit-Boudry • couple • ch
10
2026-04-16 • via Nuitee
J
Jean-Paul • solo_traveller • fr
10
2026-04-16 • via Nuitee
A
Anna • solo_traveller • ch
8
2026-04-16 • via Nuitee
B
Bacciu • couple • it
4
2026-04-15 • via Nuitee
L
Leyla • couple • ch
9
2026-04-15 • via Nuitee
H
Harry • solo_traveller • gb
7
2026-04-15 • via Nuitee
M
Megna • couple • it
5
Potrebbero sicuramente fare meglio e curare di più Hotel.
Pros:

Posizione centrale e ben servita.

Cons:

Pulizia essenziale, camera con muri scrostati,tracce di sangue di zanzare e copri vaso in condizioni disastrose. Personale distaccato. Colazione con prodotti di massa.Il prezzo non è all'altezza delle aspettative.

2026-04-15 • via Nuitee
T
Teresa • solo_traveller • it
9
Great location, comfort and staff
Pros:

Old building but rooms are refurbished, comfortable, well equipped of everything. Complementary coffee and tea in room. I booked a double use single, and I had a free upgrade at arrival to a double with in-room sauna! :-) Shame I spent only one night! Breakfast was generous and varied. In general, common areas need a bit of an upgrade, but overall, great experience for location - easy access to public transport and main attractions -, many bard and restaurants around, especially the staff was helpful, polite and courteous. Recommended.

Cons:

Maybe a bit overpriced for me, but the perks of the location and the staff made it worth.

2026-04-15 • via Nuitee
A
Antonietta • solo_traveller • it
9
Ci tornerò
Pros:

La stanza ampia e confortevole ottima prima colazione

Cons:

All arrivo personale non particolarmente empatico

2026-04-15 • via Nuitee
W
Walid • solo_traveller • fr
5
C’est un court séjour le réception simpat mais parle froid et pas le français
Pros:

J’ai aimé l emplacement

Cons:

L’eau pas trop chaude et la bouteille de shampooing vide

2026-04-15 • via Nuitee
M
Mustafa • solo_traveller • hu
6
2026-04-14 • via Nuitee
G
Gevork • couple • at
9
2026-04-14 • via Nuitee
A
Amodeo • family_with_children • it
9
2026-04-14 • via Nuitee
G
Gerda • family_with_children • de
6
Pros:

Die Lage ist super

Cons:

Wir hatten kein behindertengerechtes Zimmer, obwohl die angeblich angeboten werden. Insbesondere das Bad war nicht behindertengerecht.Keine Halterung an der Toilette und in der Dusche auch kein Sitz..Das wird für jemandem im Rollstuhl ein echtes Problem

2026-04-14 • via Nuitee
D
Danila • solo_traveller • it
1
Pros:

Niente

Cons:

Non ci tornerò e non lo consiglio. Struttura trasandata e sporca Personale poco attento.

2026-04-14 • via Nuitee
G
Giuseppe • extended_group • it
8
2026-04-14 • via Nuitee