Sheraton Grand Warsaw

Hotels
Sheraton
9 (3831 reviews)
Bolesława Prusa 2 , Warsaw , pl

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location with good amenities
Cons:
Hard bed mentioned in some reviews
Parking issues reported

Categories

Cleanliness
8.14
Some guests noted issues with parking that could imply cleanliness concerns.
Service
9.61
Multiple reviews highlighted the attentive and friendly service of staff, especially mentioning individuals like Olga and Justine.
Location
9.15
Well-rated for being centrally located with easy access to the city and amenities.
Room Quality
9.1
Guests praised spacious and comfortable rooms with excellent furnishings.
Amenities
9.13
Amenities like the M Lounge, gym, and excellent breakfast offerings were well-received.
Value for Money
8.59
Good value for the quality and services offered, despite some mentioned drawbacks.
Food and Beverage
9.14
Breakfast was highlighted as excellent with a variety of choices available.
Overall Experience
9.11
Guests reported a wonderful stay with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:30

Property Description

Luxurious Accommodations with Top-Notch Amenities

The 5-star Sheraton Grand Warsaw offers elegantly designed, air-conditioned rooms equipped with modern amenities such as a minibar, tea/coffee-making facilities, flat-screen TV, and ironing facilities. Guests staying in the higher standard rooms on the top floor can enjoy exclusive perks like complimentary breakfast, snacks, drinks, and access to a private reception and Club Lounge.

Culinary Delights from Around the World

Indulge in a gastronomic journey at the hotel's two new restaurants: inAzia, serving delectable Asian cuisine, and Cucina Mia restaurant, specializing in authentic Italian dishes. Whether you're craving sushi or pasta, the dining options at Sheraton Grand Warsaw are sure to satisfy your taste buds.

Prime Location for Business and Leisure

Conveniently situated in the heart of Warsaw, just a stone's throw away from popular attractions like Nowy Świat Street and Łazienki Royal Park, Sheraton Grand Warsaw offers easy access to cultural landmarks, shopping centers, and entertainment venues. Immerse yourself in the vibrant surroundings and make the most of your stay at this exceptional hotel.

Book now to experience the epitome of luxury and hospitality at Sheraton Grand Warsaw!

Important information:

The hotel is obliged to apply standards for the protection of minors, in particular to establish the identity of the minor and his or her relationship with the adult with whom he or she stays at the hotel. (Act of May 13, 2016 on Counteracting Threats of Sexual Offenses and Protection of Minors).

For reservations made by a third party, you will need to contact the property to complete the authorization process for the payment.

Please note that a credit card is required at check-in and must be valid for the entire stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for 100 zł per person per night when using an available extra bed.
    People 12 years old and over stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 120 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3831 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
A
Artur couple al
10
2026-03-28 via Nuitee
T
Tadeusz solo_traveller se
8
Pros:

Śniadania. Na dwa jajka sadzone czekałem 15 min, dostałem jajecznice. Następne jajka były sadzone i czekałem już tylko 5 min.
Smażenie jajek nie było mocną stroną kucharza z broda i w czapce kucharskiej, a tak obiecująco wyglądał.

Cons:

Brakowało mi łyżki do butów, kieliszka do wina lub piwa, korkociągu, otwieracza do butelek, jakiegoś naczynia lub miseczki na snacks.
TV - zakłócenia obrazu, zanikający dźwięk. Meczu Polska Albania nie dało się oglądać.

2026-03-28 via Nuitee
J
Janusz couple pl
10
2026-03-28 via Nuitee
I
Inga couple pl
6
Pros:

Obsługa super,

Cons:

Problem z parkingiem

2026-03-28 via Nuitee
J
Janusz couple pl
10
2026-03-28 via Nuitee
M
Marcin couple pl
10
Pros:

Czystość

Cons:

Wszystko było super

2026-03-28 via Nuitee
J
Janusz solo_traveller pl
10
2026-03-28 via Nuitee
A
AKI couple jp
9
2026-03-28 via Nuitee
F
Flamur couple ch
10
2026-03-27 via Nuitee
I
irina solo_traveller fr
10
2026-03-26 via Nuitee
D
Dimitri solo_traveller ch
9
2026-03-26 via Nuitee
R
RAFAŁ couple pl
8
Pros:

Duże pokoje, ładne wnętrza, kanapa, łóżka naprawdę bardzo wygodne z 2 dobrymi, miekkimi poduchami do wyboru (gruba i cieńsza), przyzwoita lokalizacja, wygodny parking bez ciasnoty, kostkarka do lodu i automat z wodą blisko wind, kilka restauracji na parterze.

Cons:

Śniadania! dołóżcie pojemniki na sztućce, miseczki na muesli/płatki, sprzątajcie stoliki po gościach, którzy skończyli jeść i już poszli, bo nie ma czym jeść, w czym jeść i za bardzo też gdzie usiąść (mimo zajętych 2/3 stolików, reszta z jakimiś resztkami) Można by się pokusić o drugi ekspres w restauracji, który może by mógł (zaszalejmy) robić amerikanę/lungo, a nie tylko z czarnych kaw - espresso. Macie dobże ukryty wjazd na parking - nawigacja google kieruje pod drzwi hotelu, tam wybiega Pan i mówi jak dojechać za róg budynku do garażu. Można zmienić znacznik w google maps albo/i zrobić znak przy wjeździe przed hotel. Jeśli łóżko skrzypi to wystarczy dokręcić nóżki i wtedy już nie skrzypi. Spokojnie może to zrobić pracownik, a nie musi gość hotelu. W pokojach - po co są te ćwierć-ścianki w łazienkach zasłaniające toaletę? Wyglądają żałośnie. Jak macie 5 gwiazdek to jakiś ekspres choćby na kapsułki w pokoju mógł być, a nie czajnik i saszeta rozpuszczalnej jak w hostelu. Windy z których część jeździ tylko do piwnicy - oznaczcie to jakoś, a nie wchodzisz do windy, żeby sprawdzić czy dojedziesz na piętro, a w windzie klawisze srebrne na srebrnym więc chwilę trwa ich ogarnięcie.

2026-03-26 via Nuitee
M
Malgorzata couple gb
10
We enjoyed our stay at the hotel Goethe second time and we will be back !
Pros:

Very nice and cosy hotel in a great location.Very nice and friendly staff . Amazing Asian restaurant inside ! The food was excellent and the staff was very friendly and knowledgeable about the menu!

Cons:

it would be great if the hotel could provide the room with basic basic toiletries, specifically a toothbrush and toothpaste set. It would be greatly appreciated

2026-03-25 via Nuitee
T
Tish couple us
7
2026-03-25 via Nuitee
M
Maria couple pl
10
Jestem zadowolona. Polecam
Pros:

Obsługa

Cons:

Wszystko ok

2026-03-25 via Nuitee
A
artur couple pl
10
2026-03-24 via Nuitee
F
Faisal couple sa
10
2026-03-24 via Nuitee
S
Sylwia couple pl
9
2026-03-23 via Nuitee
G
Grzegorz couple pl
10
2026-03-23 via Nuitee
D
Daniel couple pl
8
2026-03-23 via Nuitee