Plaza Hotel & Living Frankfurt

Hotels
7.3 (521 reviews)
Launhardstr. 2-4 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
On-site restaurant
Cons:
Cleanliness issues
Older facilities
High parking fees
Smoking near entrance

Categories

Cleanliness
5.91
Several reviews indicate issues with cleanliness, such as dirty socks under the bed and unclean rooms.
Service
8.38
Guests mentioned friendly and helpful staff, with positive remarks about the reception service.
Location
8.42
Many reviews highlight the convenient location, close to public transport and amenities.
Room Quality
6.87
Rooms were described as spacious, but some guests noted older furnishings. Mixed sentiments expressed.
Amenities
7.6
Amenities like kitchen facilities were appreciated, but the lack of a bar was a drawback.
Value for Money
6.86
Guests found the hotel to offer good value, though some pointed out older decor and higher parking fees.
Food and Beverage
7.41
Positive feedback was noted for the restaurant, despite some comments about smoking near the entrance.
Overall Experience
6.98
General satisfaction expressed, though concerns about cleanliness and comfort were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:57

Property Description

Spacious Rooms and Convenient Location
The Plaza Hotel & Living Frankfurt offers spacious rooms with cable TV and on-site parking. Located in Frankfurt's Osthafen district, just an 8-minute walk from Ostbahnhof underground station, our hotel provides the perfect blend of comfort and convenience.

Launderette and Amenities
Our guests can enjoy the convenience of a fully-equipped launderette, complete with a washing machine, dryer, ironing board, and iron. Whether you're traveling for business or leisure, we ensure you have everything you need for a comfortable stay.

Easy Access to City Center
Situated only 2 underground stops or a quick 10-minute tram ride from Frankfurt city center, with a tram stop conveniently located nearby, exploring the vibrant heart of the Old Town is effortless during your stay at Plaza Hotel & Living Frankfurt.

Book your stay now and experience the perfect combination of comfort, convenience, and accessibility!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 5 per person per night when using an existing bed.
    People no matter the age stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 521 reviews
Cleanliness: 5.91
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.6
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 6.98
M
MartaFi solo_traveller de
8
Gerne wieder
2026-02-13 via Nuitee
L
Luis Miguel solo_traveller es
1
La casa de los horrores a precio de MELIÁ 180 € sin desayuno
Pros:

NADA

Cons:

TODO era lamentable. Cama de 90 cm, almohada sin apenas relleno, colchón muy deteriorado, mobiliario de la antigua RDA imagino ¡madrugué para salir huyendo de allí!

2026-02-12 via Nuitee
Z
Zamolo solo_traveller it
4
Conosco Francoforte e a quel prezzo mi sarei aspettato di più
Pros:

Il letto evidentemente nuovo molto comodo

Cons:

Camera spoglia al limite dello squallido

2026-02-12 via Nuitee
M
MUSTAFA solo_traveller tr
7
2026-02-12 via Nuitee
C
Chang Hung solo_traveller tw
8
印象深刻
Pros:

空間蠻大的

Cons:

有一天清晨發生火警警報響起⋯⋯所有人跑出飯店

2026-02-11 via Nuitee
G
Gina-Marie solo_traveller de
3
Mogelpackung. Außen schicken - innen Pfui.
Pros:

Das Personal an der Rezeption ist grundsätzlich freundlich und versucht Probleme bestmöglich zu lösen.

Cons:

Ich habe noch nie so ein schmutziges und herunter gekommenes Hotelzimmer gesehen. Alles hat geklebt. Die Fenster verschmiert. Es stank übel nach Rauch. Die Möbel waren schon mit Bezügen abgedeckt- ich möchte nicht wissen wie es darunter aussieht. Ich habe zum Glück ein Ersatzzimmer bekommen. Dort hätte ich nicht bleiben können. Nachts gab es noch einen Feueralarm. Kein Wunder wenn überall in dem Hotel geraucht wird.

2026-02-11 via Nuitee
P
Phelan solo_traveller ie
1
Outdated and unsafe
Pros:

Staff were nice

Cons:

The fire alarm went off in the early morning waking us up to evacuate the hotel which I had seen happens to other guests on multiple occasions. I didn’t like how the room keys were physical keys, it felt very out dated and unsafe as a solo traveller. The room itself was extremely outdated and unclean. There was also no phone in the hotel room to connect with reception if needed. Will 100% not be returning

2026-02-11 via Nuitee
M
MARCO solo_traveller it
9
Hotel situato in una posizione molto strategica per raggiungere il centro o la Fiera
Pros:

La posizione è molto comoda, perché vicino alla fermata del Tram N. 11 e a poca distanza dal capolinea della Metro U6.
La mia camera (una matrimoniale) era spaziosa ed abbastanza silenziosa, il letto confortevole ed il bagno aveva un grande doccia.

Cons:

L' arredamento è un pò datato ed il cambio degli asciugamani era solo su richiesta.

2026-02-10 via Nuitee
M
Mencocco family_with_children it
7
Work in frankfurt
Pros:

Il prezzo pagato e la ampiezza della camera la doccia bella ampia, e la posizione comoda per spostarsi con i mezzi pubblici.

Cons:

La moquette che è davvero segno di antico, il fatto che non ci fosse la possibilità di fare la colazione e il fatto che per farti pulire la camera lo dovevi chiedere

2026-02-10 via Nuitee
M
Maria solo_traveller gr
8
2026-02-10 via Nuitee
D
Dirk Stöppler solo_traveller de
6
2026-02-09 via Nuitee
P
PIERO couple it
5
Svegliati alle 6 con allarme per un presunto incendio
Pros:

La posizione

Cons:

La pulizia

2026-02-09 via Nuitee
P
PIERO couple it
5
Svegliati alle 6 con allarme che segnalava un incendio
Pros:

La
Posizione

Cons:

La pulizia

2026-02-09 via Nuitee
L
Licaj couple de
10
2026-01-29 via Nuitee
J
Jeffrey solo_traveller hu
10
Great value for money in a good neighborhood of Frankfurt.
Pros:

The Plaza Hotel is in a convenient location in the eastern part of Frankfurt not far from the Hanauer Landstraße, a major east-west thoroughfare leading into downtown. There are a number of good restaurants and cafes nearby and it‘s only about a five minute walk to the Ostend metro station.
The hotel is quiet and comfortable and the staff are always polite and friendly!

Cons:

There‘s some construction nearby, but every construction project ends at some point. It was only a very minor inconvenience.

2026-01-29 via Nuitee
D
domenico solo_traveller it
9
Pros:

tutto ok.

2026-01-29 via Nuitee
C
Christine couple br
10
Confortável
Pros:

Quarto espaçoso

Cons:

Hospedes fumantes na entrada do Hotel APESAR dos avisos proibindo

2026-01-28 via Nuitee
L
Luka extended_group hr
8
2026-01-27 via Nuitee
K
Katrin solo_traveller de
1
2026-01-27 via Nuitee
I
Illuminato family_with_children de
5
Cons:

Nel mezzo della notte essere svegliato dall' allarme
Senza esserci emergenza

2026-01-26 via Nuitee