Comfort Inn & Suites

Hotels
•
Comfort
8.6 (525 reviews)
31 Community Road , Napanee , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Noisy rooms
Breakfast items not replenished
A few maintenance issues

Categories

Cleanliness
8.63
Most reviews indicated the rooms were clean and well-kept.
Service
8.9
Staff were frequently described as friendly and accommodating.
Location
8.84
Conveniently located near the highway with good access to amenities.
Room Quality
8.49
Rooms were generally noted to be comfortable and spacious.
Amenities
8.52
Guests appreciated the pool and breakfast, though some concerns were raised.
Value for Money
8.38
Overall good value, though breakfast experience noted as average.
Food and Beverage
8.43
Breakfast received mixed reviews; some items were not replenished.
Overall Experience
8.6
Overall a pleasant stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Convenient Location
Comfort Inn & Suites in Napanee, just a short distance from popular attractions like K-Rock Centre and Queen's University, offers a perfect blend of comfort and convenience for your stay.

Modern Amenities
Enjoy the convenience of free WiFi, an indoor pool, fitness centre, and a business centre during your stay at this 3-star hotel. The 24-hour front desk ensures that all your needs are met promptly.

Cozy Guest Rooms
Relax in well-equipped guest rooms featuring air conditioning, flat-screen TVs, and comfortable bedding. With amenities like a fridge, coffee machine, and free toiletries, your stay is sure to be comfortable and enjoyable.

Book your stay at Comfort Inn & Suites now for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 525 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.6
S
Shinjiro • family_with_children • ca
9
2026-03-09 • via Nuitee
A
Alireza • extended_group • ca
6
Overall, it was acceptable for the price in those conditions.
Pros:

The Location, because we had to stay here for 1 night due to the terrible weather and road conditions.
Warm breakfast was included,

Cons:

There was food left in the fridge from the previous guest.
The sheets were not clean and had stains on them.

2026-01-26 • via Nuitee
J
Jason • solo_traveller • ca
8
2026-01-20 • via Nuitee
C
Charles • solo_traveller • ca
10
Une nuit comme espéré
Pros:

Très propre et personnel courtois

2026-01-19 • via Nuitee
T
Terry • couple • ca
8
We were in transit, and it met our requirements perfectly
Pros:

Very comfy beds and very clean.

Cons:

Bad signage from hwy 41, couldn’t find it in the dark.
Nice complementary breakfast, but I think you should do away with the plastic utensils, cheap & lots of unnecessary plastic in the garbage.

2026-01-19 • via Nuitee
J
Joanne • couple • ca
10
Fantastic weekend enjoying outings with friends. Great location.
Pros:

Excellent breakfast lots of choice very clean and well managed area during the breakfast rush. Love the pancake machine.

Cons:

The tables are tippy if you happen to put your hand on a side which she shouldn’t do to get up but us older people just do.

2026-01-19 • via Nuitee
D
Doris • couple • ca
8
2026-01-19 • via Nuitee
X
xiaomei • couple • ca
6
2026-01-19 • via Nuitee
M
Marcie • family_with_children • ca
8
2026-01-19 • via Nuitee
J
Jean-Pierre • family_with_children • ca
6
Agréable dans l'ensemble sauf au petit-déjeuner
Pros:

La nourriture du petit-déjeuner était bonne et fraîche. Mais l'endroit pour se la procurer est beaucoup trop petit.

Cons:

SVP Agrandir l'espace où l'on se prépare notre petit-déjeuner.

2026-01-19 • via Nuitee
M
Melissa • extended_group • ca
8
2026-01-19 • via Nuitee
E
Elizaveta • extended_group • ca
7
2026-01-19 • via Nuitee
K
Khristian • couple • ca
8
2026-01-19 • via Nuitee
R
Réal • couple • ca
8
2026-01-19 • via Nuitee
J
JoAnne • solo_traveller • ca
9
Comfortable and well appointed.
Pros:

Excellent staff, very welcoming. Good size room. Liked the separate couch area, the walk-in shower and the fridge and microwave.

Cons:

The breakfast was not great. The “eggs” were dry. Not very imaginative.

2026-01-13 • via Nuitee
A
Aaron • couple • ca
10
Pros:

Very clean and comfortable beds!

2026-01-07 • via Nuitee
K
Katherine • family_with_children • us
10
Would recommend
Pros:

Easy to get to, staff were nice and efficient.

Cons:

Nothing

2025-12-22 • via Nuitee
J
Jake • family_with_children • ca
9
Pros:

The continental breakfast was great. The staff were friendly and helpful. The room was clean and spacious.

2025-12-22 • via Nuitee
Z
zed • family_with_children • ca
9
2025-12-20 • via Nuitee
H
Hannigan • couple • ca
10
Pros:

The pool was great the room was nice and the bed was comfortable

Cons:

I really can't say anything negative it was all around a nice stay

2025-12-03 • via Nuitee