Comfort Inn & Suites

Hotels
•
Comfort
8.6 (572 reviews)
31 Community Road , Napanee , ca

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good amenities
Cons:
Noisy rooms
Breakfast items not replenished
A few maintenance issues

Categories

Cleanliness
8.63
Most reviews indicated the rooms were clean and well-kept.
Service
8.9
Staff were frequently described as friendly and accommodating.
Location
8.84
Conveniently located near the highway with good access to amenities.
Room Quality
8.49
Rooms were generally noted to be comfortable and spacious.
Amenities
8.52
Guests appreciated the pool and breakfast, though some concerns were raised.
Value for Money
8.38
Overall good value, though breakfast experience noted as average.
Food and Beverage
8.43
Breakfast received mixed reviews; some items were not replenished.
Overall Experience
8.6
Overall a pleasant stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Convenient Location
Comfort Inn & Suites in Napanee, just a short distance from popular attractions like K-Rock Centre and Queen's University, offers a perfect blend of comfort and convenience for your stay.

Modern Amenities
Enjoy the convenience of free WiFi, an indoor pool, fitness centre, and a business centre during your stay at this 3-star hotel. The 24-hour front desk ensures that all your needs are met promptly.

Cozy Guest Rooms
Relax in well-equipped guest rooms featuring air conditioning, flat-screen TVs, and comfortable bedding. With amenities like a fridge, coffee machine, and free toiletries, your stay is sure to be comfortable and enjoyable.

Book your stay at Comfort Inn & Suites now for a delightful and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 572 reviews
Cleanliness: 8.63
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.52
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.6
C
Claude • solo_traveller • ca
7
Cons:

Pas de verre de vin a la chambre

2026-08-29 • via Nuitee
G
Graeme • solo_traveller • ca
2
I booked a week in advance of my stay and I was charged 360.00 approx with taxes for this room and it was really not up
Pros:

Location was convenient.

Cons:

I asked for an early check in of 14:00hrs but couldn’t check in until approx 14:25-14:30hrs due to technical issues.

My room was sadly not clean. There was rice and food crumbs in all of the drawers below the television.
The pen had a substance on the end and was out of ink.
The side of the toilet where the flush is had a large brown smear next to it which was quite awful to see once I had flushed the toilet myself.
There was dust and hair on the bedside table.

I did not take pictures as I was already later than I had wanted to go to the wedding I visited for. I arrived back late and left early.

2026-08-29 • via Nuitee
B
Burgess • couple • ca
1
2026-08-21 • via Nuitee
F
Farid • family_with_children • fr
7
Pros:

Bien situé, belle piscine chauffée et salée. Lits confortables.

Cons:

L’accueil pourrait être plus chaleureux. Les 4 étoiles m’ont un peu surpris j’aurais plutôt dis 3 étoiles

2026-08-20 • via Nuitee
M
Marcela • family_with_children • ca
8
2026-08-17 • via Nuitee
I
Ismail • solo_traveller • ma
9
2026-08-17 • via Nuitee
B
Brian • couple • ca
8
2026-08-17 • via Nuitee
F
Francisco • solo_traveller • ca
9
Pros:

Location and customer service

2026-08-15 • via Nuitee
F
Francisco • solo_traveller • ca
9
Pros:

Location and customer service

2026-08-15 • via Nuitee
F
Francisco • solo_traveller • ca
9
Pros:

Location and customer service

2026-08-15 • via Nuitee
V
Vincent • family_with_children • fr
8
2026-08-10 • via Nuitee
I
Irene • family_with_children • us
7
2026-08-09 • via Nuitee
G
Gayle Thatcher • solo_traveller • ca
8
2026-08-09 • via Nuitee
C
Castillo • family_with_children • ca
8
2026-08-06 • via Nuitee
B
Barragan • solo_traveller • ca
7
Pros:

Good breaksfast.

Cons:

Old washrooms.

2026-08-06 • via Nuitee
-
-Sharon • family_with_children • ca
5
Pros:

The pancake making machine in the breakfast room.

Cons:

As a non pet owner we were in a room previously used by a pet and the couch had pet hair on it which made us feel entire room was not clean. We booked for 3 people in the room understanding one person would sleep on the pull out couch. At check in we were handed the bedding for the pull out and told to we had to make up that bed.

2026-08-06 • via Nuitee
B
Bianca • solo_traveller • ca
8
A1
Pros:

Le personnel était courtois, rassurant, ils m’ont tous expliqué dès mon arrivé. Eau et café à volonté, bbq a l’extérieur, piscine, gym, chambre propre.

2026-08-06 • via Nuitee
V
van Oudenaren • couple • ca
3
Nice front desk staff. Airconditioner so very loud and clunky.
Pros:

Good breakfast options. Both scrambled eggs and bacon were cold though

Cons:

The airconditioner was so very noisy in our room

2026-08-05 • via Nuitee
R
robert • family_with_children • ca
8
2026-08-02 • via Nuitee
J
Jozef • solo_traveller • ca
8
2026-07-21 • via Nuitee