Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious food
Cons:
Rude staff
Noise issues
Lack of amenities

Categories

Cleanliness
7.95
Overall excellent service, very clean property.
Service
8.95
Staff is friendly & very responsive; however, some reviews mention rudeness and misinformation.
Location
8.95
Location is great for Darling Harbour and shopping; perfect for visitors.
Room Quality
7.45
Rooms are compact and some reported noise issues.
Amenities
7.95
Some amenities were lacking, like a pool.
Value for Money
7.45
Mixed feelings regarding price vs quality.
Food and Beverage
8.45
Delicious food options and exceptional breakfast.
Overall Experience
8.45
Highly recommended for location and overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:11

Property Description

Luxurious Waterside Location

Located in Sydney's CBD next to Darling Harbour, the newly renovated Hyatt Regency offers a premium retreat for both business and leisure travelers. Enjoy stunning views from Zephyr sky bar, indulge in high tea at Lobby Lounge, and experience the historic Dundee Arms pub.

Modern Accommodations and Amenities

With 878 well-appointed guestrooms, each stay is made extraordinary with modern décor, walk-in showers, and comfortable workstations. The hotel also features a 24-hour fitness center, state-of-the-art meeting spaces, and Hyatt E-Concierge for convenience.

Convenient Central Location

Situated within walking distance of key attractions like the International Convention Centre and Darling Harbour, Hyatt Regency Sydney is the ideal base to explore the city's landmarks. Book now for an unforgettable stay at our premium waterside retreat.

Important information:

Wilson's car parking is located directly opposite the hotel and offers 24-hour parking. Access to the car park is gained via 168 Sussex Street or 383 Kent Street. The car park has height restrictions of 6.9 feet.

Credit card used for payment of this booking must be presented upon check in to the hotel. If the credit card used for this booking cannot be produced the hotel has the right to refuse the booking.

Children stay free when using existing bedding.

Children aged 5 years and under eat breakfast free when adults pay.
Children aged 6-12 years are eligible for a 50% discount on breakfast, payable upon consumption. Children aged 12 years and older are classified as adults for breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs AUD 80 per day.

Location

Guest Reviews

8.2
Based on 10587 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 8.45
Overall Experience: 8.45
S
santing family_with_children nz
10
2026-03-07 via Nuitee
A
Arsalan couple au
9
2026-03-07 via Nuitee
B
Bobbie couple au
3
Disappointing at best
Pros:

Staff were nice

Cons:

Location - room way too small - bed was like a rock - 5 star ? Not even a bottle of water ... sorry this hotel is a low 4 at best . Cleaners didn't take dirty face washers make the bed or clean the room rubbish was left in bin and floor was dirty . We paid top dollar for our room and booked months ago we had 2 nd floor ? Seriously ....

2026-03-07 via Nuitee
Y
yasemin suzan couple ch
9
Pros:

Das Frühstück und die Hotel Küche allgemein ist erstklassig! Die Lage ist zentral und gut angeschlossen. Modernes und schönes Hotel/Zimmer. Das Personal ist sehr hilfsbereit!

2026-03-07 via Nuitee
D
Demetriou family_with_children au
8
2026-03-07 via Nuitee
H
Heidi family_with_children au
7
2026-03-07 via Nuitee
A
Adrian couple gb
10
2026-03-06 via Nuitee
R
rodney couple au
1
In future, I’ll be going direct.
Pros:

It seems every time I get a booking through Booking.com I end up with the worst room in the worst floor with the worst view
I don’t think I’ll use Booking.com any longer and I’ll go direct

Cons:

Again, I had the worst room at the end of the hallway with no view and yet I paid top dollar through Booking.com

2026-03-06 via Nuitee
A
Aujla family_with_children au
7
2026-03-06 via Nuitee
E
Elly couple au
1
2026-03-06 via Nuitee
K
Kristen couple au
8
2026-03-05 via Nuitee
J
JOSH DAN couple il
9
Hotel bien situee. Sejour Agreable au pieds des Ferry
Pros:

Possibilite de voir le Feu Artifice du samedi soir directement de notre chambre

Cons:

Pas de trop de choix au petit dejeuner

2026-03-05 via Nuitee
J
John couple us
10
Great location with a superb staff. Really enjoyed breakfast at the Jackalberry.
Pros:

Staff is extremely friendly and helpful. Room is very clean and comfortable. Lots of good places to eat.

Cons:

Nothing

2026-03-05 via Nuitee
B
Brenda couple au
10
2026-03-04 via Nuitee
A
Adam family_with_children au
9
2026-03-04 via Nuitee
R
Ronald couple us
9
2026-03-04 via Nuitee
S
Stacey couple au
7
Pros:

Bed was comfortable and good location

Cons:

No atmosphere, a little stale

2026-03-04 via Nuitee
R
Roodi solo_traveller au
10
Pros:

Everything was perfect specially the service 5 star 100% I really recommend for everyone

Cons:

Nothing

2026-03-04 via Nuitee
E
Elouise couple au
8
2026-03-03 via Nuitee
N
Natalija couple au
9
2026-03-03 via Nuitee