Opera Deauville Hotel

Arrived to be told that the air conditioning did not work. The mini fridge did not work either. No effort to fix it. We got a fan and 20% discount that was ridiculous in a 35 degree heat.
We had to open the window, so the trash truck woke us at 4:30, then they had a party until 3 am, than there was a crane delivering something at 5 am. Very French of them !
The room was in poor to acceptable condition, very small.

Easy getting around

Good value in a great location near Saint Lazare. The room are dated and small but clean and simple and the location very practical. Good value for money

Nothing like Hôtel website posted pictures.

It was all right for one night, but I wouldn't take an extended stay there. Dated, odd, cramped, but felt safe and was reasonably clean.

I have been traveling to Paris and other European cities for 10 years and have never had a property in such disarray as this one. Please do not stay here as the tiles in the bathroom were missing, a used toothbrush was left on our bed, and what appeared to be black mold on ceiling was present. We immediately left the hotel after seeing our room for a different hotel down the block. Make sure you pay for the refundable option as Expedia was no help in changing our hotel because of this.

Start with the good... front desk staff, price, location, comfortable bed, good storage, reasonably quiet

The annoying: air conditioner whined, shower head at opposite end from half door so water on floor, some ants in our bathroom, housekeeping tried to open bolted door and then knocked EVERY MORNING despite do not disturb being on door each time... and did come in with sign on door when we were not home (maybe trying to keep ants from our view), few hangers in wardrobe

The bad: our adult male friend was in a single room on first floor... he said it was loud, smelly, small... neither the refrigerator or the a/c worked... and his last morning he awoke covered in bug bites (which we hope were ants). Our a/c and baseboards were beyond gross and filthy, and our carpet and tile/grout were also in sad shape.

Bottom line... this hotel is good for the price IF you get a room on a higher floor. (Ask when reserving... there were no available rooms for our friend to move to after he got to Paris) Additionally, the hotel IS undergoing renovations (could be why the ants are active), so hopefully shortcomings may be addressed in the near future.

I might stay again... largely because the lovely front desk team made up in part for the other things
that weren't so great. If the hotel gets renovated and problems are fixed without prices going up too much, it would be a top choice based on convenience and location.

first off all the image on the hotel website is a scam it have nothing to do with the hotel , the room was very tiny I paid for double bed and it was nothing like , the toilet was horrible , in my room , no space to turn , to put my small luggage . at the reception on my arrival no welcome , the receptionist was on his mobile phone , talking in and i have to wait for him to finish , the first thing he ask me was to pay for my city tax
and giving me the keys off the room , the lift is horrible only one person with one luggage can fit in the lift and you have to be lucky if you get upstair the corridor between room is horrible is a disaster , two people can pass you have to wait for one person to go then you can move , the hotel don't reflect the price is a scam yes a massive scam there is no anything that is the reality , please anyone who read my review should think carefully before booking in that hotel
i will not advice anyone to go to that hotel

The worst place ever. Promiscuity is the keyword to define that kind of place for around 150 euros/night.
If you're claustrophobia, don't book. A really nightmare. When I arrived at that place, I had to find and book another hotel quickly. I couldn't even carry the babysit with me in the unmaintained and narrowed elevator. Don't even talk about the bedroom.

Staff were friendly and will assist you.

7 of 10 stars ⭐️. Love the location and the front desk service 👍. Hotel rooms are a bit small but not surprised it's Paris 🇫🇷 Everything else went pretty well thanks for the accommodations.

We had really bad experience in this hotel , pictures on the website was not same , hotel conditions were very bad , bed sheets, linens were dirty , toilet was horrible they had one elevator but didn’t work and we carried all of luggages by stairs. The door didn’t seem secure We couldn’t stay a single night but already paid more than $1000 for 6 days we reserved this hotel from Expedia but they didn’t refund our money when we arrived at 11 am front desk guy didn’t allowed us to Check in early and we got room after 2:30 , when we saw bad conditions in the hotel we called immediately Expedia but they refused to refund money , and also staff were so rude and unprofessional, I don’t recommend this hotel to anyone , we had horrible experience for 1 hour.

Great location , convenient .
Nice hotel .great hospitality @ the front desk .

Very noise even we closed the windows but still can’t sleep well.
Staff is very friendly and helpful

I found the staff to be very helpful. I recommend this hotel to everyone. The location in Paris is superb.

OMG! Where do I start, there is so many things to list what’s wrong with this hotel. I don’t have all day to waste typing a terrible review which it deserves. My only regret is not having a body cam attached, cause for sure an Oscar award for best comedy horror would be a just reward for enduring a single nights stay from the hotel from Hell. Seems like the only thing they got right with this hotel is the name ‘Opera’ (Oscar Award) Deauville (Devil). From the start there was a breakdown in communication due to the fact the receptionists english was reduced significantly. After a long trip and checking-in you might want a nice hot shower before going out. Expect just under warm at best. Instead you might want to top up your body temperature with a cup of hot tea, well, expect to share a tea bag if you are travelling with a partner. When I asked for more tea bags at reception, I was told ‘I gave you that one for free’.
Also, the combination of luggage, stairs, and lifts to your room, should flow smoothly like most hotels ‘Right!’… Nope, instead it is the moment your nightmare begins and you start to realise and say to yourself ‘DAMM IT!! why didn’t I F¥€%ing!! read this review on tripadvisor before I booked this hotel from Hell’. Not only did the coffin sized lift breakdown the first night, which meant we had to climb up several flights of a very tiny spiral staircase. Finally getting into our room, we could here our neighbours through the paper thin walls all night. Dusty small rooms, and unclean shower, we couldn’t get out of this hotel quick enough. Honestly not worth the price, pay more if needed but avoid this hotel from Hell, not just for your holiday experience, but more importantly health and safety reasons. You have been warned.

Close to gate at lazare

A lovely old hotel for the most part.
Staff was excellent. The room was a bit dusty and the bathroom was clean but needs work.

The location is very convenient. There is only one elevator which is tiny. The wifi did not work well, which made my data more expensive and less reliable for international travel. The sheets had stains and burn holes. The window opened though, and the view from the window is great. There is currently construction happening at the store next door.