DoubleTree by Hilton Cape Cod - Hyannis

Hotels
Doubletree by Hilton
8 (257 reviews)
287 Iyannough Road , Hyannis , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Clean pool
Cons:
Moldy smell in rooms
Cramped bathrooms
Noise issues at night
Unenforced pool rules

Categories

Cleanliness
6.14
Multiple reviews mentioned musty odors and mold, indicating a need for improvement.
Service
9.11
General feedback on staff friendliness and helpfulness, despite some negative comments.
Location
9.15
Conveniently located near Main Street, making it easy to access restaurants and shops.
Room Quality
6.1
Issues with mold, cramped bathrooms, and poor soundproofing noted in reviews.
Amenities
8.63
Amenities highlighted include pools and breakfast options, yet some concerns over maintenance.
Value for Money
8.09
Generally perceived as decent value given the area, but cleanliness issues affect perception.
Food and Beverage
8.64
Positive comments about the breakfast buffet and variety of food offered.
Overall Experience
8.11
Mixed feelings; while some enjoyed their stay, several substantial complaints were made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:53

Property Description

Luxurious Hyannis Hotel with On-Site Dining Options

Convenient Location: Situated in Cape Cod, just a short drive from Dennis Beaches and Sandy Neck Beach, DoubleTree by Hilton Cape Cod – Hyannis offers a prime location for beach lovers.

Dining Experience: Enjoy a delicious breakfast at the Garden Room Restaurant and savor American cuisine at the Bistro for dinner, complete with a bar and lounge for unwinding.

Impressive Amenities: Stay active at the fitness center, take a dip in the indoor or outdoor pool, and relax in rooms equipped with modern amenities like a flat-screen TV and refrigerator.

Ready to experience the best of Cape Cod? Book your stay at DoubleTree by Hilton Cape Cod – Hyannis now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 257 reviews
Cleanliness: 6.14
Service: 9.11
Location: 9.15
Room Quality: 6.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
A
Audrey family_with_children us
7
2026-08-19 via Nuitee
S
Sheila extended_group us
4
I looked forward to my stay again with friends and was totally embarrassed, not again!!
Pros:

The breakfast was okay, however, was a little pricey. The location was just of the highway and noisy when sitting on the patio around fire pit.

Cons:

The attitude of the front desk staff. When I inquired about the booking being only for one adult per room, I was informed I did this online. I booked 2 rooms with 2 adults in each room to include breakfast. This did not happen and staff continued to say I did not book correctly. I also had issue with room not getting cleaned and no toilet paper left. The bathroom door could not be closed tightly. I was informed by staff that I put the do not disturb sign on the door causing the room not to be cleaned. I never put any sign on the door. So I assume I WAS THE LIAR. We also ordered pizzas and both separate orders were not correct and took a long time.

2026-08-19 via Nuitee
C
Carrie couple us
9
2026-08-14 via Nuitee
P
pennyfR7648UI Friends getaway
10
Awesome accomodations
Pros:

So clean! Delicious included breakfast! Friendly staff. Every time I was coming in or out, someone was cleaning!

2026-07-24 via Tripadvisor
L
Lisa extended_group gb
8
A good base.
Pros:

Staff and cleanliness were great.
Location was convenient but a car was useful.

Cons:

Pool was smaller than photos. No pool bar or food available, during the day apart from pre-prepared salads & sandwiches, until the evening when the bar/restaurant opened

2026-07-17 via Nuitee
C
Couper couple us
7
2026-07-13 via Nuitee
F
filicardos Family
10
Great hotel for families!
Pros:

Beautiful hotel. Rooms are very spacious, the bathrooms are modern and clean, and they have a very nice indoor and outdoor pool. Huge shout out to Alyssa and Leonardo for being super helpful and for their quick responses. When the light inside the bathtub for one of the rooms I was staying in wouldn’t turn on, I reported it to Leonardo and he immediately sent maintenance up and they were able to get it fixed right away.

2026-07-08 via Tripadvisor
A
Ana kelly family_with_children us
10
2026-07-06 via Nuitee
C
C7113MYlucyc Couples
10
Get away weekend to visit with family and dear friends.
Pros:

Our go to on the Cape. The usual Hilton standards. Indoor, outdoor pool. Great restaurant! What sets this hotel apart is the friendly staff. ⭐️⭐️⭐️⭐️⭐️

2026-07-04 via Tripadvisor
T
Tracyann family_with_children gb
10
Perfect place to stay for a trip the cape
Pros:

Fantastic hotel, staff and location

2026-06-02 via Nuitee
Y
Yadrit family_with_children us
8
2026-06-01 via Nuitee
S
Steffen family_with_children us
8
Pros:

Breakfast was à la carte during the week. Portions were massive, but selection was a bit limited. The continental breakfast buffet during the weekend was great.

Hotel staff was the friendliest I have ever had the pleasure to experience. 10/10

2026-05-31 via Nuitee
L
LightPacker124756 Business Washington DC, District of Columbia
10
Andres Maldonado
Pros:

I want to commend the work of Andres Maldonado. He was instrumental in getting items back to us that were left behind. Thanks again for the nice stay.

2026-05-29 via Tripadvisor
H
Hristo family_with_children us
4
Pros:

Front desk staff more worried about chit chatting and not being professional during check in.

Cons:

the beds were uncomfortable, front desk staff and had to pay for breakfast even thouhn we selected the option with breakfast and paid for it

2026-05-21 via Nuitee
D
Dennis couple us
10
2026-05-14 via Nuitee
G
Go47714294985 Business
10
Best experience ever....................
Pros:

We were able to book the same day as our Santa Get together. We were so please with every aspect of the stay. The rooms were exceptionally clean; food and service were the best. The staff bent ov backwards to accomodate our needs and insured a great time. The Hotel also was on top of our requirements for classrooms meeting rooms and the function. will be our 'go to' spot when we visit the Cape again.

2026-05-12 via Tripadvisor
M
mrssusanclaus Business
10
My newest best hotel stay
Pros:

I had the best experience I’ve ever had at a hotel. The place was so clean, the staff was delightful and the housekeeping staff was very efficient. The folks at the front desk couldn’t have been more helpful. Marva went above and beyond when I explained a personal issue I had. I couldn’t have been happier with the outcome. If you are choosing a hotel in the middle of Cape Cod, this is your destination. I can’t wait until my next stay here.

2026-05-09 via Tripadvisor
K
Kelly couple us
10
2026-04-23 via Nuitee
I
Igor couple us
10
2026-04-18 via Nuitee
W
Whitney family_with_children us
9
2026-03-24 via Nuitee