DoubleTree by Hilton Cape Cod - Hyannis

Hotels
•
Doubletree by Hilton
8 (244 reviews)
287 Iyannough Road , Hyannis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast options
Clean pool
Cons:
Moldy smell in rooms
Cramped bathrooms
Noise issues at night
Unenforced pool rules

Categories

Cleanliness
6.14
Multiple reviews mentioned musty odors and mold, indicating a need for improvement.
Service
9.11
General feedback on staff friendliness and helpfulness, despite some negative comments.
Location
9.15
Conveniently located near Main Street, making it easy to access restaurants and shops.
Room Quality
6.1
Issues with mold, cramped bathrooms, and poor soundproofing noted in reviews.
Amenities
8.63
Amenities highlighted include pools and breakfast options, yet some concerns over maintenance.
Value for Money
8.09
Generally perceived as decent value given the area, but cleanliness issues affect perception.
Food and Beverage
8.64
Positive comments about the breakfast buffet and variety of food offered.
Overall Experience
8.11
Mixed feelings; while some enjoyed their stay, several substantial complaints were made.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:53

Property Description

Luxurious Hyannis Hotel with On-Site Dining Options

Convenient Location: Situated in Cape Cod, just a short drive from Dennis Beaches and Sandy Neck Beach, DoubleTree by Hilton Cape Cod – Hyannis offers a prime location for beach lovers.

Dining Experience: Enjoy a delicious breakfast at the Garden Room Restaurant and savor American cuisine at the Bistro for dinner, complete with a bar and lounge for unwinding.

Impressive Amenities: Stay active at the fitness center, take a dip in the indoor or outdoor pool, and relax in rooms equipped with modern amenities like a flat-screen TV and refrigerator.

Ready to experience the best of Cape Cod? Book your stay at DoubleTree by Hilton Cape Cod – Hyannis now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 244 reviews
Cleanliness: 6.14
Service: 9.11
Location: 9.15
Room Quality: 6.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
H
Hristo • family_with_children • us
4
Pros:

Front desk staff more worried about chit chatting and not being professional during check in.

Cons:

the beds were uncomfortable, front desk staff and had to pay for breakfast even thouhn we selected the option with breakfast and paid for it

2026-05-21 • via Nuitee
D
Dennis • couple • us
10
2026-05-14 • via Nuitee
G
Go47714294985 • Business
10
Best experience ever....................
Pros:

We were able to book the same day as our Santa Get together. We were so please with every aspect of the stay. The rooms were exceptionally clean; food and service were the best. The staff bent ov backwards to accomodate our needs and insured a great time. The Hotel also was on top of our requirements for classrooms meeting rooms and the function. will be our 'go to' spot when we visit the Cape again.

2026-05-12 • via Tripadvisor
M
mrssusanclaus • Business
10
My newest best hotel stay
Pros:

I had the best experience I’ve ever had at a hotel. The place was so clean, the staff was delightful and the housekeeping staff was very efficient. The folks at the front desk couldn’t have been more helpful. Marva went above and beyond when I explained a personal issue I had. I couldn’t have been happier with the outcome. If you are choosing a hotel in the middle of Cape Cod, this is your destination. I can’t wait until my next stay here.

2026-05-09 • via Tripadvisor
K
Kelly • couple • us
10
2026-04-23 • via Nuitee
I
Igor • couple • us
10
2026-04-18 • via Nuitee
W
Whitney • family_with_children • us
9
2026-03-24 • via Nuitee
M
Murphy • couple • us
10
Pros:

Location

Cons:

Nothing

2026-03-16 • via Nuitee
A
Amy • family_with_children • us
10
Wonderful stay!
Pros:

Everyone was very friendly and welcoming. The location was great for getting to know the area. The property was spotless. Would stay here again.

2026-03-08 • via Nuitee
M
Moung • couple • us
9
조용하고 편안하게 쉬다 왔어요.
Pros:

우리가 외출 후에는 항상 방으로 청결하게 청소를 해주어 기분이 좋았어요.
특별히 프런트 직원(이름은 모르지만) 무척 친절했어요.
다음에도 그곳에 갈 기회가 생기면 또 가고 싶어요.

2026-03-07 • via Nuitee
J
Jane • family_with_children • us
8
2026-03-06 • via Nuitee
T
Taylor • extended_group • us
5
2026-03-01 • via Nuitee
G
Giuliano • extended_group • us
1
Never stayed
Pros:

Canceled the stay

Cons:

I had to give all bad grades because I had canceled my stay, it was acknowledged by the hotel but the hotel never communicated with the booking company and have received my refund / credit.

2026-02-09 • via Nuitee
S
Steven • solo_traveller • us
8
2026-01-30 • via Nuitee
D
David • couple • us
7
2026-01-19 • via Nuitee
J
joel • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kelly • couple • us
10
2026-01-10 • via Nuitee
M
Marlene • couple • us
10
2026-01-07 • via Nuitee
S
Savannah • couple • us
1
Would not stay here again! Horrible uncomfortable bed left with back pain!
Pros:

Nice Pool

Cons:

The bed was AWFUL - messed up our backs it was so bad

Pool rules are unenforced - people walking around the pool with alcohol

Quiet hours unenforced - kids were running wild in the hallway at night

The bathroom is SO CRAMPED - tiny cramped shower too

2025-12-03 • via Nuitee
H
herve • couple • fr
8
Pros:

La literie et piscine

Cons:

Le petit déjeuner

2025-11-05 • via Nuitee