Hotel de Mendoza

Hotels
8.9 (1586 reviews)
Venustiana Carranza No. 16 , Guadalajara , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good food
Cons:
Cleanliness issues
Slow dinner service
Condition of some rooms

Categories

Cleanliness
7.93
Some reviews noted issues with cleanliness and housekeeping not being thorough.
Service
9.4
Overall service was described positively, with staff being friendly and helpful in multiple reviews.
Location
9.94
The location was frequently highlighted as excellent and centrally located.
Room Quality
8.39
Rooms were generally described as spacious and comfortable, but some mentioned issues with conditions.
Amenities
8.92
Amenities were generally satisfactory with good food options mentioned.
Value for Money
8.38
Mixed reviews on value, with some feeling oversold on amenities like coffee.
Food and Beverage
8.93
Food quality was praised in many reviews, though some mentioned service slow at dinner.
Overall Experience
9.3
Overall positive feedback with minor issues outlined, but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 21:10

Property Description

Inviting Amenities
Hotel de Mendoza boasts an inviting pool with a hot tub, perfect for relaxation, and an exercise center for fitness enthusiasts.

Fine Dining Experience
Indulge in fine Mexican and international cuisine at the sophisticated La Forja Restaurant within the hotel premises.

Prime Location
Surrounded by historic colonial buildings, guests can easily explore iconic attractions like the Degollado Theatre, Metropolitan Cathedral, and Regional Museum just minutes away.

To experience the perfect blend of comfort, luxury, and history, book your stay at Hotel de Mendoza today.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GDL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 40 per day.

Location

Guest Reviews

8.9
Based on 1586 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.3
A
Annie-Christine • couple • fr
10
2026-04-17 • via Nuitee
L
Laura • family_with_children • mx
9
muy buena estancia
Pros:

el estilo del hotel es muy bonito, mexicano tradicional, la ubicacion maravillosa y segura, puedes caminar y encontrar muy cerca buenos restaurantes, la catedral, mercados, etc.

2026-04-17 • via Nuitee
C
Claudia • family_with_children • us
7
Great location
Pros:

Location and beautiful structure

Cons:

Needs more deep cleaning in the bathrooms

2026-04-15 • via Nuitee
M
Meir Sthenski • solo_traveller • au
8
Pros:

Location was great

Cons:

Too many loud kids running in the corridors

2026-04-13 • via Nuitee
P
Paola • solo_traveller • mx
9
Estancia agradable, piscina muy fría :(
Pros:

Las camas y almohadas son muy cómodas, y la ubicación

Cons:

El agua de la alberca está demasiado fría :( prácticamente entramos y salimos de inmediato, sin poder disfrutarla durante nuestra estancia.
En las habitaciones hacen falta muebles con más cajones o entrepaños

2026-04-13 • via Nuitee
M
Ma.patricia • extended_group • mx
8
Pros:

Céntrico

Cons:

El baño hace mucho ruido

2026-04-13 • via Nuitee
J
Juan Manuel • solo_traveller • mx
9
2026-04-12 • via Nuitee
N
Noe • solo_traveller • mx
10
El mejor hotel
Pros:

Excelente el trato del personal, quede fascinado con la amabilidad de las personas, muchísimas gracias.

2026-04-12 • via Nuitee
V
Vanessa • solo_traveller • ca
9
2026-04-12 • via Nuitee
M
Morel • family_with_children • fr
7
2026-04-11 • via Nuitee
• family_with_children • mx
10
2026-04-11 • via Nuitee
W
William • solo_traveller • gb
10
2026-04-11 • via Nuitee
E
Elisa • couple • us
10
The price was great as well as the location and the staff was friendly
Pros:

Everything from location to the attentive staff and food was delicious

Cons:

I liked everything

2026-04-10 • via Nuitee
E
Estefania • family_with_children • gt
8
Pros:

Me gustó mucho la arquitectura del hotel, las habitaciones, la ubicación súper céntrica y el personal super amable

2026-04-10 • via Nuitee
A
Alia Amayrani • family_with_children • mx
10
Pros:

Me gustó mucho el servicio y su jacuzzi

Cons:

El precio de la comida se me hizo un poco elevado y el Internet estuvo deficiente no llegaba la señal bien

2026-04-10 • via Nuitee
X
Xochitl • extended_group • mx
10
2026-04-06 • via Nuitee
C
Christine • couple • ca
10
Pros:

Warm, clean, quiet room, power shower,

Cons:

The room had one queen bed instead of two twins, as we'd hoped for.

2026-04-06 • via Nuitee
L
Lara • family_with_children • mx
10
Pros:

El trato del personal excepcional

Cons:

Todo increíble, solo que las toallas que nos daban en la habitación tenían manchas. De ahí en mas, todo maravilloso

2026-04-06 • via Nuitee
H
Hilde • solo_traveller • be
9
2026-04-05 • via Nuitee
R
Reyes • family_with_children • mx
10
Pros:

En general el hotel muy bien, la ubicación es excelente.

Cons:

En realidad todo me gustoy

2026-04-05 • via Nuitee