ibis Hotel Hamburg Alster Centrum

Hotels
•
ibis
8 (5748 reviews)
Holzdamm 4-12 + 16 , Hamburg , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Dust in room
Limited storage

Categories

Cleanliness
7.39
Some concerns about dust under the bed and a complaint about a very small bathroom.
Service
8.36
General positive sentiment about friendly and helpful staff.
Location
8.9
Multiple mentions of great location, close to transport and city attractions.
Room Quality
7.35
Rooms mentioned as small and lacking storage, but overall acceptable for short stays.
Amenities
7.88
Breakfast and facilities met expectations, with some room for improvement.
Value for Money
7.84
Value perceived positively given the location and amenities.
Food and Beverage
8.39
Breakfast praised as abundant and of high quality.
Overall Experience
7.86
Generally good stay despite minor issues; meets expectations for a city hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:47

Property Description

Prime Location on Alster Lake
Located directly on the banks of the picturesque Alster lake, Ibis Hotel Hamburg Alster Centrum offers modern 2-star-superior accommodation just a short walk from Hamburg Main Station.

Comfortable Rooms and Amenities
Enjoy spacious and bright rooms equipped with generous desks and attractive en-suite facilities. Free Wi-Fi is available in both the lobby and rooms, ensuring you stay connected throughout your stay.

Convenient Dining Options
Start your day right with a delicious breakfast available from 6:30 to 10:00 each morning. Craving a snack or a drink? The hotel bar is at your service 24/7, perfect for satisfying those late-night cravings.

Experience the best of Hamburg with excellent transport links from the nearby Hauptbahnhof and explore the vibrant Alsterarkaden shopping centre just a stone's throw away.

Book now for a memorable stay at Ibis Hotel Hamburg Alster Centrum!

Important information:

Please note that children aged between 6 and 11 years are charged EUR 9.5 for breakfast.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 7 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5748 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
D
Dorothe • solo_traveller • es
9
Gutes Stayover Hotel in zentraler Lage
Pros:

Guter Ibis Standard, zentral gegenüber dem Atlantic. Dort wurde leider gerade renoviert. Fußläufig zum Bahnhof und Lange Reihe. Sehr gutes Frühstück: bestes Vollkornbrot!

Cons:

Nur ein Aufzug, das dauerte dann etwas.

2026-07-18 • via Nuitee
N
Nicole • extended_group • ch
7
2026-07-18 • via Nuitee
S
Steve • family_with_children • de
8
2026-07-17 • via Nuitee
D
Detlef • extended_group • de
8
2026-07-17 • via Nuitee
S
Schülein • solo_traveller • de
8
Pros:

Klimaanlage, Bett, Frühstück, Lage. Check in und out Zeiten

Cons:

Dusche läuft nicht gut ab. Toilette ist nicht fest

2026-07-17 • via Nuitee
F
Flor • family_with_children • de
8
2026-07-16 • via Nuitee
Z
Zwahlen • solo_traveller • ch
9
2026-07-16 • via Nuitee
D
Doris • couple • de
7
2026-07-15 • via Nuitee
R
Roswitha • extended_group • de
8
Alles Bestens, sehr gerne wieder.
Pros:

Wir waren zum Triathlon im Hotel wegen der tollen Lage, nah am Event.
Super Service. Frühstück super. Klimaanlage im Zimmer, so dass trotz geschlossenen Fenster angenehme Temperaturen im Zimmer waren.

Cons:

Innenstadtbereich, daher leider auch etwas laut, vorn der Autoverkehr, hinten die Bahn. Aber die Fenster schließen gut und halten den Lärm weg.

2026-07-15 • via Nuitee
R
Regina • family_with_children • gb
7
Central location
Pros:

the room was quite big, good shower, comfy beds

Cons:

Quite noisy, one could hear the noise from next door/upstairs.

2026-07-15 • via Nuitee
A
Adrian • solo_traveller • gb
8
Pros:

Everything was fine.

2026-07-15 • via Nuitee
N
Naomi • couple • de
6
2026-07-14 • via Nuitee
R
Ramesh • solo_traveller • de
8
2026-07-14 • via Nuitee
P
Peter • extended_group • de
7
2026-07-14 • via Nuitee
B
Beat • solo_traveller • ch
7
Pros:

Ort nähe zum Bahnhof und doch bisschen außerhalb. Wirklich schön gelegen.

Cons:

Ich musste zweimal darauf hinweisen das ich das Frühstück bei der Ankunft bezahlt habe, kann einmal in Zweitwagen passieren aber wenn es am zweiten Tag dann immer noch nicht auf der Liste korrigiert ist dann ist es ein No-Go Sorry

2026-07-14 • via Nuitee
I
Izabella • solo_traveller • dk
9
Anmeldelse af hotel
Pros:

Beliggenhed

Cons:

Lang ventetid på elevator + meget larm fra byen

2026-07-14 • via Nuitee
S
Stephen • solo_traveller • gb
8
Pros:

Breakfast very good

2026-07-14 • via Nuitee
G
Günther • solo_traveller • de
9
2026-07-13 • via Nuitee
L
Lisa • solo_traveller • de
6
Pros:

Die Lage

Cons:

Der Teppich war leider echt dreckig

2026-07-13 • via Nuitee
R
Roman • couple • de
10
Sehr gerne wieder das nächste Jahr
Pros:

Nahe zur Innenstadt. Wir waren beim Triathlon und konnten das Fahrrad mit aufs Zimmer nehmen. Gleich fast gegenüber die Alster und alles nah bei der Veranstaltung.

Cons:

Frühstück könnte ein bisschen besser sein. Wenig Auswahl. Das Obst sah traurig aus. Sonst aber war alles in Ordnung

2026-07-13 • via Nuitee