ibis Hotel Hamburg Alster Centrum

Hotels
•
ibis
8 (5375 reviews)
Holzdamm 4-12 + 16 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Small rooms
Dust in room
Limited storage

Categories

Cleanliness
7.39
Some concerns about dust under the bed and a complaint about a very small bathroom.
Service
8.36
General positive sentiment about friendly and helpful staff.
Location
8.9
Multiple mentions of great location, close to transport and city attractions.
Room Quality
7.35
Rooms mentioned as small and lacking storage, but overall acceptable for short stays.
Amenities
7.88
Breakfast and facilities met expectations, with some room for improvement.
Value for Money
7.84
Value perceived positively given the location and amenities.
Food and Beverage
8.39
Breakfast praised as abundant and of high quality.
Overall Experience
7.86
Generally good stay despite minor issues; meets expectations for a city hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:47

Property Description

Prime Location on Alster Lake
Located directly on the banks of the picturesque Alster lake, Ibis Hotel Hamburg Alster Centrum offers modern 2-star-superior accommodation just a short walk from Hamburg Main Station.

Comfortable Rooms and Amenities
Enjoy spacious and bright rooms equipped with generous desks and attractive en-suite facilities. Free Wi-Fi is available in both the lobby and rooms, ensuring you stay connected throughout your stay.

Convenient Dining Options
Start your day right with a delicious breakfast available from 6:30 to 10:00 each morning. Craving a snack or a drink? The hotel bar is at your service 24/7, perfect for satisfying those late-night cravings.

Experience the best of Hamburg with excellent transport links from the nearby Hauptbahnhof and explore the vibrant Alsterarkaden shopping centre just a stone's throw away.

Book now for a memorable stay at Ibis Hotel Hamburg Alster Centrum!

Important information:

Please note that children aged between 6 and 11 years are charged EUR 9.5 for breakfast.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 7 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 5375 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
B
Bertram • solo_traveller • nl
7
2026-03-13 • via Nuitee
W
Wiebke • family_with_children • de
8
2026-03-12 • via Nuitee
M
maka • extended_group • ge
9
Cons:

The hotel did not have a mini fridge, which is quite a big inconvenience.

2026-03-12 • via Nuitee
M
Mirna • solo_traveller • de
8
2026-03-12 • via Nuitee
C
Christiane • couple • de
8
Soweit ganz gut
Pros:

Die Lage ist super, das Zimmer war auch soweit okay und vor allem sauber, Personal sehr freundlich. Der kostenlose Wasserspender ist auch toll.

Cons:

Es fehlen Ablagemöglichkeiten wie ein Schrank. Gerade wenn man zu zweit ist, lebt man eher aus dem Koffer.
Einmal kam jemand vom Personal ohne zu klopfen rein, geht gar nicht.

2026-03-11 • via Nuitee
E
Eyyüp Ensari • solo_traveller • tr
5
2026-03-10 • via Nuitee
Y
Yvonne • couple • ch
9
Pros:

Die Lage und das Frühstück war für uns sehr gut!

Cons:

Die Betten waren für unsere Verhältnisse ziemlich hart.

2026-03-09 • via Nuitee
S
Sebina • solo_traveller • dk
9
Et godt by hotel tæt på de fleste seværdigheder
Pros:

Dejligt hotel med god beliggenhed tæt på Hamborg hbf, man kan gå fra banegården til hotellet på ca 10 min.
Godt værelse og okay morgenmad.
Hotellet ligger også meget tæt på Alstor søen, som er værd at gå en tur ved.

Cons:

Jernbanen ligger tæt på og kan give en del larm, da togene kører ind og ud af stationen - vinduerne tager dog en del af støjen

2026-03-09 • via Nuitee
L
Lorena • solo_traveller • us
10
Excellent. Shower drain needs declogging.
Pros:

Location

Cons:

Shower clogged

2026-03-08 • via Nuitee
R
Rahmig • solo_traveller • br
10
Pros:

A localização é ótima

Cons:

De alguns recepcionistas no final de semana. Dois recepcionistas muito bons. O que estava na segunda perfeito!

2026-03-06 • via Nuitee
C
Christian • solo_traveller • de
9
2026-03-06 • via Nuitee
A
Andre • couple • ch
6
2026-03-05 • via Nuitee
E
Elke • couple • de
8
Pros:

Wir reisen immer in dieses Hotel in Hamburg. Bei einem kurzen Aufenhalt.

2026-03-05 • via Nuitee
H
Heike • couple • de
9
2026-03-04 • via Nuitee
C
Christian • couple • de
9
Pros:

Die Lage zur Alster, zum Hbf und zu den Restaurants in der Nähe

Cons:

War alles okay

2026-03-03 • via Nuitee
N
Niko • extended_group • fi
9
2026-03-03 • via Nuitee
Βιργινία • couple • gr
6
2026-03-03 • via Nuitee
T
Thomas • couple • de
8
Pros:

Sehr gute Lage, gutes reichhaltiges Frühstück!

2026-03-02 • via Nuitee
C
Cornelia K. • couple • de
8
Gerne wieder
Pros:

Sehr gute Lage zu allen touristischen Highlights, Entfernung zum Bahnhof ca 5 Gehninuten, gutes, abwechslungsreiches und reichhaltiges Frühstück, freundliches Personal, zweckmäßig eingerichtete Zimmer

Cons:

Alles war gut....vielleicht ein klein wenig mehr Möglichkeiten als Ablage für die Kleidung...allerdings ist auch das für einen Kurzaufenthakt ausreichend

2026-03-02 • via Nuitee
T
Tuncay • extended_group • tr
8
iyiydi. menun kaldım. Otelin konumu iyiydi.
Pros:

Konumu güzeldi. Merkez tren istasyonuna yakındır. Kahvaltı iyiydi.

Cons:

-

2026-03-02 • via Nuitee