Norfolk Waterside Marriott

Hotels
•
Marriott Hotels & Resorts
8.3 (985 reviews)
235 East Main Street , Norfolk , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Professional staff
Cons:
Cleanliness issues in the bathroom

Categories

Cleanliness
7.43
The bathroom and bath tub specifically was not properly cleaned.
Service
8.9
Excellent service provided by staff, particularly Brody and Chase, who were professional, courteous, and attentive.
Location
8.24
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.2
Overall, satisfied with accommodations despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:55

Property Description

Luxurious Waterfront Accommodation
Situated in Norfolk overlooking the waterfront, Waterside Marriott offers a blend of modern amenities and classic charm.

Relaxation and Fitness
Guests can unwind in the indoor pool with a jacuzzi or stay active at the well-equipped gym during their stay.

Dining and Entertainment
From enjoying Starbucks® coffee at Steam to savoring specialty beers at Share, the on-site eateries offer a diverse culinary experience.

Immerse yourself in the vibrant surroundings of Norfolk with nearby attractions like Virginia Beach Oceanfront and Children’s Museum of Virginia. Book your stay at Waterside Marriott for a memorable waterfront retreat.

Important information:

Please note the property is under partial renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 22 per day.

Location

Guest Reviews

8.3
Based on 985 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.24
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.2
T
Tnyka • solo_traveller • us
1
My stuff was stolen out of my room when it was being cleaned.the hotel still hasn’t reimbursed me
Pros:

My stuff was stolen out of my room as it was being cleaned.

Cons:

Theft

2026-05-22 • via Nuitee
J
Jessika • family_with_children • us
10
Excellent place with excellent customer service!
Pros:

Everything about our stay was exceptional. From check-in to check-out, all staff were courteous and made us feel like we were the top priority. Joshua, the valet personnel, was exceptional. When we arrived, he unloaded the car and talked us through everything we needed to know. We had never been to Norfolk, and were there for my Old Dominion University graduation. He was very personable and a joy to meet! I can't express enough how great our trip was! I traveled with my eight-year-old son, mother, and stepfather.

Cons:

There wasn't anything we didn't like!

2026-05-17 • via Nuitee
E
Elizabeth • family_with_children • us
8
Great
Pros:

They said they didn't do invoices , booking said to get the invoice from hotel hotel says get invoice from booking. Confusing. But not really a big deal I recommend it to anyone.

2026-05-15 • via Nuitee
C
Contes • solo_traveller • us
5
Pros:

The staff was incredible and the room was beautiful. Breakfast was included and that was amazing also love The view.

Cons:

The internet was disconnecting every 30 to 40 minutes to the point to where my wife and I just went on a walk at night. The shower was stopped up so it would fill up with water and when I went to use the handheld piece it just fell from the wall

2026-05-12 • via Nuitee
B
Boggs • couple • us
8
2026-05-11 • via Nuitee
L
larry • family_with_children • us
3
Won’t stay at a Marriott again
Cons:

They didn’t have soap in the bathroom, they didn’t have coffee and cups for the coffee maker, they didn’t clean ur room or replace bath towels

2026-05-11 • via Nuitee
G
Graf • extended_group • us
10
2026-04-28 • via Nuitee
B
Baylei • couple • us
10
2026-04-22 • via Nuitee
K
Kline • solo_traveller • us
10
2026-04-21 • via Nuitee
M
Michelle • solo_traveller • us
8
Pros:

Great location, easy in and out with a nice restaurant attached.

Cons:

No power outlets on one side of the bed. A hidden power strip behind the bed didnt work. Plugging in CPap and phone was difficult.

2026-04-19 • via Nuitee
R
Richena • family_with_children • us
2
THEY KNEW THAT ROOM HAD NO HEAT IN STUCK ME IN THE WOSE TIME OF THE YEAR WHEN I WAS IN THERE FREEZIN
Pros:

THE FIRST ROOM DIDNT HAVE HEAT AND I WAS IN THEIR FOR HOURS WITH BANKELTS COLD VERY COLD UNTILL THEY DECICED TO CHANGE MY ROOM AND IT WAS A SMALLER ROOM AT THAT THEY TOOK ADVAGE OG ME NOTHING

Cons:

NOTHING

2026-04-16 • via Nuitee
D
Damon • family_with_children • us
10
Pros:

Excellent breakfast.

Cons:

Room could use some updates, tub needed to be refinished.

2026-04-06 • via Nuitee
E
Elizabeth • solo_traveller • us
8
2026-04-05 • via Nuitee
K
Kairek • couple • us
10
2026-04-02 • via Nuitee
L
LAMY • family_with_children • us
8
Relaxing
Pros:

Everything

Cons:

Nothing

2026-03-30 • via Nuitee
P
Patrice • family_with_children • us
10
2026-03-30 • via Nuitee
J
Jodi • family_with_children • us
10
Pros:

Everything location is great

Cons:

Nothing

2026-03-27 • via Nuitee
I
Irma • couple • us
1
2026-03-26 • via Nuitee
A
Aevon • couple • us
10
2026-03-23 • via Nuitee
C
Charles • couple • us
1
Staff was not friendly and rude.
Pros:

Property has none knowledgeable about working there. No one could answer simple questions.

Cons:

Rude associates, no one could answer basic question like where was ice machine located.

2026-03-22 • via Nuitee