Norfolk Waterside Marriott

Hotels
•
Marriott Hotels & Resorts
8.3 (926 reviews)
235 East Main Street , Norfolk , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Professional staff
Cons:
Cleanliness issues in the bathroom

Categories

Cleanliness
7.43
The bathroom and bath tub specifically was not properly cleaned.
Service
8.9
Excellent service provided by staff, particularly Brody and Chase, who were professional, courteous, and attentive.
Location
8.24
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.2
Overall, satisfied with accommodations despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:55

Property Description

Luxurious Waterfront Accommodation
Situated in Norfolk overlooking the waterfront, Waterside Marriott offers a blend of modern amenities and classic charm.

Relaxation and Fitness
Guests can unwind in the indoor pool with a jacuzzi or stay active at the well-equipped gym during their stay.

Dining and Entertainment
From enjoying Starbucks® coffee at Steam to savoring specialty beers at Share, the on-site eateries offer a diverse culinary experience.

Immerse yourself in the vibrant surroundings of Norfolk with nearby attractions like Virginia Beach Oceanfront and Children’s Museum of Virginia. Book your stay at Waterside Marriott for a memorable waterfront retreat.

Important information:

Please note the property is under partial renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 22 per day.

Location

Guest Reviews

8.3
Based on 926 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.24
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.2
J
Jodi • family_with_children • us
10
Pros:

Everything location is great

Cons:

Nothing

2026-03-27 • via Nuitee
I
Irma • couple • us
1
2026-03-26 • via Nuitee
A
Aevon • couple • us
10
2026-03-23 • via Nuitee
C
Charles • couple • us
1
Staff was not friendly and rude.
Pros:

Property has none knowledgeable about working there. No one could answer simple questions.

Cons:

Rude associates, no one could answer basic question like where was ice machine located.

2026-03-22 • via Nuitee
C
Charles • couple • us
2
2026-03-22 • via Nuitee
R
Rewayd • couple • us
10
2026-03-22 • via Nuitee
D
Doug • family_with_children • us
7
2026-03-17 • via Nuitee
J
Jaye • family_with_children • us
9
Pros:

Comfort, hospitality, and location.

Cons:

No microwave in the room, the timer on the refrigerator and the low flow toilet.

2026-03-13 • via Nuitee
B
Bellamy • couple • us
5
It was okay not great
Pros:

Friendly and helpful staff

Cons:

Outdated, old and not very clean

2026-03-13 • via Nuitee
J
Jaye • family_with_children • us
9
2026-03-13 • via Nuitee
D
Deniqua • couple • us
10
2026-03-13 • via Nuitee
C
Christopher • couple • us
10
2026-03-09 • via Nuitee
P
Paige • family_with_children • us
10
Great central location in the heart of downtown with plenty of amenities
Pros:

The room was spacious and clean. Many options of lighting
The bed was comfortable enough to a get a good night's rest. The cleanliness was great. The view was pretty cool to see the ships from the window but a little obstructed.

Cons:

Parking wasn't included, that was my fault for not checking prior. There are two options for parking garages. We used the Waterside St garage and had to pay daily rates. It was a little confusing getting to and from the garage to the correct floor. The garage elevator didnt work. Not the hotel's responsibility.

2026-03-02 • via Nuitee
S
Strayhorne • extended_group • us
8
The
Pros:

The breakfast that was purchased when I booked the room.

Cons:

My bed was lumpy, parking service was bad after I paid for a valet parking, it took to long to retrieve my car. I called to try and get an early check in and the lady said my booking number and my name was listed for a reservation. I had to call booking com and they were able to get them to pull up reservation and get them to allow my early check in. Go figure.

2026-03-02 • via Nuitee
E
Eric • family_with_children • us
5
2026-03-02 • via Nuitee
L
Laura • solo_traveller • us
10
2026-02-28 • via Nuitee
O
omie • couple • us
10
love the location
Pros:

great breakfast

Cons:

n/a

2026-02-28 • via Nuitee
J
joannehV6258HH • Friends getaway
10
Valet service mm
Pros:

Brody was an excellent help to us we really appreciate his service thank you

2026-02-27 • via Tripadvisor
B
Brittany • couple • us
10
2026-02-25 • via Nuitee
J
Jewel • couple • us
10
2026-02-24 • via Nuitee