Norfolk Waterside Marriott

Hotels
Marriott Hotels & Resorts
8.3 (1020 reviews)
235 East Main Street , Norfolk , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Professional staff
Cons:
Cleanliness issues in the bathroom

Categories

Cleanliness
7.43
The bathroom and bath tub specifically was not properly cleaned.
Service
8.9
Excellent service provided by staff, particularly Brody and Chase, who were professional, courteous, and attentive.
Location
8.24
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.2
Overall, satisfied with accommodations despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:55

Property Description

Luxurious Waterfront Accommodation
Situated in Norfolk overlooking the waterfront, Waterside Marriott offers a blend of modern amenities and classic charm.

Relaxation and Fitness
Guests can unwind in the indoor pool with a jacuzzi or stay active at the well-equipped gym during their stay.

Dining and Entertainment
From enjoying Starbucks® coffee at Steam to savoring specialty beers at Share, the on-site eateries offer a diverse culinary experience.

Immerse yourself in the vibrant surroundings of Norfolk with nearby attractions like Virginia Beach Oceanfront and Children’s Museum of Virginia. Book your stay at Waterside Marriott for a memorable waterfront retreat.

Important information:

Please note the property is under partial renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 22 per day.

Location

Guest Reviews

8.3
Based on 1020 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.24
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.2
B
Brooke solo_traveller us
8
Pros:

The room was very spacious and I appreciated a view of the water.

Cons:

The snacks/food in the M Lounge could have been better.

2026-06-27 via Nuitee
S
Sara solo_traveller us
10
Love the Norfolk Waterside Marriot.
Pros:

Great restaurant! Wonderful view of the harbor. Rooftop patio was perfect for fireworks viewing. Friendly staff.

Cons:

On site Parking lot was full due to Tall Ships festival so we had to park farther away. This was quite inconvenient.

2026-06-25 via Nuitee
A
Ashley solo_traveller us
6
2026-06-24 via Nuitee
F
Florencia couple uy
9
Pros:

Excelente ubicación.

2026-06-23 via Nuitee
S
Sheila solo_traveller us
8
I feel it was a bit pricey for a one night stay.
Pros:

The staff were attentive, and the location was excellent, but the housekeeping staff should do a better job dusting.

Cons:

Since it's a Marriott Hotel, I anticipated modern toilets rather than low ones that feel like you're sitting on the floor. Additionally, the molding around the shower stall needs to be replaced.

2026-06-23 via Nuitee
C
Craig solo_traveller us
8
Pros:

Beautifully decorated. Beds were good. Beautiful view of Harbour from our room.

Cons:

The only thing that was annoying was the sliding glass, barn door opening to the bathroom. While it was esthetically beautiful, it was very noisy when opening and closing it.

2026-06-23 via Nuitee
T
Tyrone solo_traveller us
9
Just book the damn place.
Pros:

Fantastic location, parking garage accessibility was a nice surprise. The best part may have been the pool and the pools rooftop views of the Elizabeth River.

Cons:

Bathrooms had cheap repairs over what I imagine was once nice renovations. Rather pricey for the hotel quality

2026-06-22 via Nuitee
P
Pedro family_with_children us
4
Pros:

ubicacion

Cons:

sabanas rotas

2026-06-22 via Nuitee
S
stephengV4269PP Family
10
Exceptional customer service!
Pros:

Awesome customer service. Joshua went above and beyond during a super busy weekend!

2026-06-20 via Tripadvisor
6
655eo Family
10
excellent customer service with Jamya
Pros:

Jamya Northam was excellent . mixed reservations with other family members and a packed hotel . She definitly went out of her way to make us all feel welcomed . cannot give her enough thanks and gratitude to resolving our stay . excellent job .

2026-06-19 via Tripadvisor
2
243gabbyo Business
10
Great stay!
Pros:

I had a wonderful stay! From the moment I arrived, Caroline made me feel welcome. She was incredibly kind, friendly, and helpful during check-in, and her warm attitude really set the tone for my visit. Excellent customer service and a great overall experience. Thank you, Caroline, for making my stay so enjoyable!

2026-06-18 via Tripadvisor
W
waynewH4750AH Family
10
Excellent experience!!!
Pros:

Great check in experience. Jacqueline Davis checked us in at desk. She was very efficient and cordial. Check in was seemless. Marriott fortunate to have her.
Temzel took care of my luggage. He was new on the block but done a great job. We had a cordial talk going to my room he was very respectful and efficient. We have stayed here for several years and he is right up at the top taking care of us. Great job guys. Marriott should be proud.

2026-06-17 via Tripadvisor
D
DayTrip10593332447 Business Elgin, Arizona
8
Comfort Business Travel
Pros:

Location has great views of the military ships on service. Close to cafes and bars. The local restaurant - Capo - is good Italian food and the bartenders are knowledge. As I use this location to get to the airport it is also convenient without being a remote airport hotel.

2026-06-15 via Tripadvisor
C
Curiosity35677934351 Business
6
Not impressed
Pros:

GREAT LOCATION
Lobby Atmosphere was worn down for the price furniture Stained. Line and wait time to long.
Rooms were not very clean and curtains were ripped
Pool area was Worned chairs outside and inside was gross and really Stained
No WOW factor...I.was surprised for the
Value it was way over priced.

2026-06-15 via Tripadvisor
S
Steve couple us
10
2026-06-15 via Nuitee
R
Rebekah family_with_children us
10
Pros:

Clean, good location.

Cons:

Getting into the building at check in time was a cluster of just because of how the road is infront of the building.

2026-06-13 via Nuitee
J
Jason couple us
7
2026-06-12 via Nuitee
L
lashanh2026 Family
8
Satisfaction was Guaranteed
Pros:

I want to commend Arianna, whonwas a deligjt and an absolute joy upon checking into the hotel. She made the process smooth and was the epitome of what should happen at the front lines of hospitality. If you have Customer Service Employee of the Month, she is deserving of it. I didn't give a 5 because I had a connecting room and was right at the elevator two things that are a no as my preference. We were there in VA to plan the funeral of a loved one and we will be back next week to attend the services and have already booked to stay here again. Nonetheless rooks were clean and service satisfactory.

2026-06-07 via Tripadvisor
L
LifeIsShortLetsEat Business
10
Hi Felicia
Pros:

Felicia at the front desk ran this place like it was her own house, excellent. She cares.

2026-06-07 via Tripadvisor
R
robert solo_traveller us
10
Pros:

Friendly and helpful staff. Excellent location

Cons:

Not applicable

2026-06-07 via Nuitee