Norfolk Waterside Marriott

Hotels
•
Marriott Hotels & Resorts
8.3 (1107 reviews)
235 East Main Street , Norfolk , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Professional staff
Cons:
Cleanliness issues in the bathroom

Categories

Cleanliness
7.43
The bathroom and bath tub specifically was not properly cleaned.
Service
8.9
Excellent service provided by staff, particularly Brody and Chase, who were professional, courteous, and attentive.
Location
8.24
Standard quality for this hotel tier.
Room Quality
8.39
Standard quality for this hotel tier.
Amenities
8.42
Standard quality for this hotel tier.
Value for Money
8.38
Standard quality for this hotel tier.
Food and Beverage
8.43
Standard quality for this hotel tier.
Overall Experience
8.2
Overall, satisfied with accommodations despite minor cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:55

Property Description

Luxurious Waterfront Accommodation
Situated in Norfolk overlooking the waterfront, Waterside Marriott offers a blend of modern amenities and classic charm.

Relaxation and Fitness
Guests can unwind in the indoor pool with a jacuzzi or stay active at the well-equipped gym during their stay.

Dining and Entertainment
From enjoying Starbucks® coffee at Steam to savoring specialty beers at Share, the on-site eateries offer a diverse culinary experience.

Immerse yourself in the vibrant surroundings of Norfolk with nearby attractions like Virginia Beach Oceanfront and Children’s Museum of Virginia. Book your stay at Waterside Marriott for a memorable waterfront retreat.

Important information:

Please note the property is under partial renovations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.3
Based on 1107 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.24
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.2
T
Tracy • couple • us
4
First and last time staying here.
Pros:

I liked the bathroom doors and the bed was super comfy. And our Saturday dinner cruise was amazing.

Cons:

Tried the reatraunt for dinner Friday night. Worse dining experience my husband and I have ever had!!! From the dirtiness, to the service, to the food....absolutely horrible and there isnt enough room here to express just how horrible it was. Experience was expressed to staff. A young door man suggested Hells Kitchen (this was our best interaction with the staff ). The front desk personnel told my husband, "they'd talked to them" Sunday morning, after my husband went down to see if he could get something for breakfast from the Starbucks kios and she suggest the breakfast option. We decided to doordash Mcdonald for breakfast. It didn't show up, then I'm notified it was delivered. Call down and the same lady who.spoke to.my husband earlier wouldn't allow it to be delivered, to the room for security purposes, which would of been fine with us if she would of called us, but it had been down there for several minutes before i called down... The air-conditioning couldn't keep the room cool, maybe because the bathrooms have no exhaust vents. So the heat from the shower creates extra humidity in the room. The pictures provided on the site, that was to represent my room, looked nothing like what we got. My husband and I just wanted to have a nice relaxing weekend to celebrate our anniversary and my birthday.

2026-09-12 • via Nuitee
B
Brenda • solo_traveller • us
9
2026-09-05 • via Nuitee
G
Gus • solo_traveller • us
9
No maid services
2026-09-05 • via Nuitee
P
Pavel • solo_traveller • cz
5
2026-09-04 • via Nuitee
S
Sheryl • solo_traveller • us
10
Pros:

Perfect location for leaving for a Cruise.

2026-08-30 • via Nuitee
C
Charles • solo_traveller • us
10
2026-08-30 • via Nuitee
T
Tamara • couple • us
7
2026-08-26 • via Nuitee
B
Barbara • couple • us
10
excellent
Pros:

loved the waterfront access and The Grain Beer pub down the street.

2026-08-26 • via Nuitee
D
Deborah • couple • us
6
Okay.
Pros:

Location in close proximity to our event

Cons:

They lost their hot water and pressure on my second day and we had to take cold showers for 3 days. It was disappointing and unfortunate.

2026-08-25 • via Nuitee
V
Veronica • extended_group • us
4
I won't be rebooking for next year.
Cons:

I've stayed at this hotel the last 4 years annually and it has really gone down hill. My room had a musty smell, the phone nor TV worked in the room upon arrival. I called the front desk and was able to get the TV fixed by maintenance. The tub was peeling and appeared dirty. I went to buy a tub mat as I didn't even want to step in the tub with bare feet. In addition, the elevators are extremely slow.

2026-08-24 • via Nuitee
G
Gregory • couple • us
10
2026-08-23 • via Nuitee
N
Nancy • family_with_children • us
10
2026-08-23 • via Nuitee
G
Gregory • couple • us
10
2026-08-23 • via Nuitee
G
Golden • solo_traveller • us
7
2026-08-20 • via Nuitee
M
melissa • solo_traveller • us
7
Pros:

Location, comfort of room, amenities.

Cons:

Water damage in bathroom, shower shelf coming apart from wall. Not enough linens provided. There should not be a charge for breakfast buffet. Comfort inn and cheaper hotels have better continental breakfast for free that is better.

2026-08-17 • via Nuitee
R
Randolph • couple • us
8
2026-08-17 • via Nuitee
J
JAMES • couple • us
8
2026-08-17 • via Nuitee
A
Adams • couple • us
10
2026-08-14 • via Nuitee
T
Tour33544170823 • Family
10
Five stars for Caroline, Brianna and Felicia!!
Pros:

Outstanding Service – Five Stars!

Caroline, Brianna, and Felicia made our stay at the Norfolk Waterside Marriott exceptional. They were warm, friendly, efficient, and genuinely personable, making every interaction feel welcoming rather than routine.

Their combination of professionalism, great personalities, and sincere hospitality truly stood out. They are wonderful ambassadors for the Marriott brand and a big reason we would happily return.

Five stars to Caroline, Brianna, and Felicia for outstanding hospitality!

2026-08-13 • via Tripadvisor
U
U3932DVsl • Family
10
Great location
Pros:

Great area, nice hotel
Valets,JB and Javier provided excellent service!

2026-08-10 • via Tripadvisor