Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Exceptional staff
Cons:
Limited breakfast options
Value for money questioned

Categories

Cleanliness
8.61
Rooms have been refreshed and are very clean.
Service
9.08
Staff were exceptional and professional, providing great service.
Location
9.12
Very conveniently located, directly connected to Canal City shopping.
Room Quality
8.57
Room was spacious, clean, and comfortable.
Amenities
8.6
Amenities were clean and perfect for relaxation.
Value for Money
8.06
Some reviews indicated value may not meet expectations due to facility age.
Food and Beverage
8.11
Breakfast was nice but limited options over three days.
Overall Experience
8.68
Overall, a wonderful stay with exceptional service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:05

Property Description

Luxurious Accommodation at Grand Hyatt Fukuoka

Sophisticated Rooms and Modern Amenities: Experience a truly relaxing stay in our spacious guestrooms adorned with warm grain colors, equipped with LCD TVs, and modern facilities for your comfort.

Relaxation and Convenience: Unwind in our indoor swimming pool, hot tubs, or with a rejuvenating massage. Enjoy 24-hour front desk service, luggage storage, and concierge assistance for a seamless stay.

Dining and Entertainment: Indulge in culinary delights at THE MARKET F restaurant with an open kitchen, or sip on cocktails at our stylish bars. With shops, a cinema complex, and a theatre at Canal City, entertainment is just steps away.

Book now for an unforgettable luxury experience at Grand Hyatt Fukuoka.

Important information:

Please contact the property directly via phone or e-mail regarding important requests.

Please note only Club Deluxe Double, Club Deluxe Twin and Grand Deluxe Twin can accommodate extra beds.

Please note guests 17 years and under cannot use the following facilities except for the specially designated periods: fitness center, swimming pool.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUK

Location

Guest Reviews

8.6
Based on 735 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.68
B
BAO solo_traveller cn
10
2026-09-11 via Nuitee
N
NIKI couple gr
10
2026-09-10 via Nuitee
D
Daisuke family_with_children jp
9
2026-09-08 via Nuitee
A
A.M.J. couple nl
9
Great experience :)
Pros:

Great ambiance, lobby and bar
Rooms in Japanes style
Nice swimming facilities
At walkable distance to the beautiful Sumiyoshi-jinja Shrine

Cons:

Shopping next door not that spectacular,
Although they have a Disney Store

2026-09-08 via Nuitee
H
Hirata solo_traveller jp
6
2026-09-08 via Nuitee
A
Andrea solo_traveller ch
10
Great location very close to shopping, restaurants and to the railway station
Pros:

Great location and spacious rooms

Cons:

Nothing

2026-09-07 via Nuitee
S
SUZUKI couple jp
10
2026-09-06 via Nuitee
C
caroline family_with_children kr
8
2026-09-05 via Nuitee
H
Hamada solo_traveller jp
8
2026-09-03 via Nuitee
V
Vance solo_traveller jp
10
2026-09-03 via Nuitee
S
Sherlynn couple hk
10
2026-09-02 via Nuitee
정희 solo_traveller kr
10
Pros:

직원분들이 다 친절하고 방이 커서 좋았어요

2026-09-02 via Nuitee
4
4JAMES couple jp
4
Bar entrance fee confusing
Cons:

We were asked to pay an entrance fee to get into the piano bar to buy some drinks. Dinners at the open restaurant next to the bar could see into the bar and listen to the piano player for free. Did not enter on principle.

2026-09-01 via Nuitee
M
mrdblack9 solo_traveller us
9
Pros:

Great location. Friendly staff.

Cons:

No options on the breakfast buffet if you don't eat pork or seafood. Room was nice, but a bit small.

2026-08-28 via Nuitee
A
adrianl277 Solo travel Los Angeles, California
8
Excellent Club Experience at Grand Hyatt Fukuoka
Pros:

Honestly not the newest hotel in Fukuoka but is a nice hotel located close to the Canal Shopping Mall. The subway was closed by and the location of the hotel was okay. There are plenty of restaurants and shops nearby and plenty of taxi around too. Fukuoka is a pretty compact city so getting around is easy.

Check in at the Grand Lounge was pleasant and the Grand Club was one of the nicest across most Grand Hyatts in the world. The food was lovely and the service was top notch.

The room is a bit old school but is spacious and comfortable enough. A proper turndown service is provided.

In conclusion, I will have no issue staying here in the future

2026-08-26 via Tripadvisor
R
Reiko couple jp
10
Best stay with a luxury room very comfortable and super clean with in bathrum
Pros:

Cleanliness is the most i like and its too big room with a clean bathroom with a big mirror and the staff are friendly

Cons:

The SPA is not included free how i wish that my next stay will be free

2026-08-25 via Nuitee
A
Abdulrahman couple kw
9
2026-08-25 via Nuitee
H
HouseMD007 family_with_children jp
8
Good, relaxing
Pros:

room was good, quiet, nice pool, nice breakfast, restaurants in the B1 Floor

Cons:

Somehow humidity was always a bit high in the room, could manage to adjust via Aircon, maybe should have called the desk

2026-08-24 via Nuitee
L
Loopyloulounorm Couples Canterbury, Kent, England
10
A wonderful hotel with shopping on your doorstep, what’s not to like.
Pros:

We spent four nights at this lovely hotel. It’s ideally located near the train stations you need to explore Fukuoka and for getting to the airport hassle free. We had booked a club room and on arrival we were asked if we would like to check in the lounge but the gentleman on reception was friendly and we didn’t feel the need to go anywhere else. The staff are all amazing. The concierge spent ages explaining the map and giving us fantastic advice. The club lounge was perfect for us with drinks and food which catered for all tastes. The staff were so helpful and accommodating in the lounge and all over the hotel. I used the pool which was spotless clean and enjoyed the sauna and indoor onsens. I would recommend this hotel for anyone who wants a great stay in Fukuoka. Being connected to the shopping mall is a real added bonus.

2026-08-22 via Tripadvisor
K
kiyotaka couple jp
8
2026-08-22 via Nuitee