The Park City Grand Plaza Kensington Hotel

Hotels
8.6 (4277 reviews)
18-30 Lexham Gardens , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Spacious rooms
Comfortable beds
Cons:
Issues with cleanliness and room maintenance
Heating inadequate in some rooms

Categories

Cleanliness
7.59
Multiple guests noted issues with cleanliness and maintenance, indicating areas for improvement.
Service
9.06
Guests consistently praised the staff for being helpful and professional.
Location
9.1
The location received high marks for its convenience and proximity to transport options and amenities.
Room Quality
8.55
Rooms are generally comfortable and spacious, though some did mention heating issues.
Amenities
8.58
Amenities are adequate and typically meet guest expectations, although some descriptions suggest room for enhancement.
Value for Money
8.74
Many guests felt the pricing reflected good value, especially for the location and space provided.
Food and Beverage
8.59
Food options are available but may vary in quality based on guest feedback.
Overall Experience
8.56
Overall satisfaction is positive despite some criticisms regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:11

Property Description

Luxurious Accommodation

The Park City Grand Plaza Kensington offers elegant and stylish rooms with modern décor and top-notch amenities, including a flat-screen TV, free high-speed internet, and a Bose radio. Each room also boasts a private bathroom for ultimate comfort during your stay.

Culinary Delights

Indulge in traditional authentic Malaysian cuisine at the Yasmine Restaurant, located within the hotel. After a delicious meal, unwind with a drink at the onsite bar or enjoy a peaceful moment in the garden cafe. The hotel provides a delightful culinary experience for guests to savor.

Convenient Location

Located just a 5-minute walk from Earl’s Court Tube Station, this hotel provides easy access to top London attractions, museums, and parks. With excellent transportation links to Paddington Station and London Gatwick airport, exploring the city is a breeze.

Book your stay at The Park City Grand Plaza Kensington now for a memorable and convenient London experience.

Important information:

Upon arrival, the credit card holder must be present and provide the credit card used to make the booking. Alternatively, if the payment is being made by a third party you will be required to fill in a third party authorization form and provide a copy of the card (both sides) being used authorizing the hotel to charge the card provided. Please contact the hotel immediately to obtain the card authorization form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LON

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4277 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 8.59
Overall Experience: 8.56
W
Wayne • couple • au
8
Very comfortable in good location
Pros:

Great location for us. Stayed here twice before and it does not disappoint

Cons:

Hot rooms. It also took awhile for hot water to come on which may be due to our location on 3floor

2026-05-09 • via Nuitee
E
Elina • solo_traveller • fi
9
Pros:

Avulias ja ystävällinen henkilökunta kohotti jälleen kokemuksen aivan uudelle tasolle. Meidät ja hieman alkuperäisestä muuttuneet tarpeemme huomioitiin ja kohdattiin upeasti, vierailumme oli mieleenpainuva. Koimme olomme tervetulleiksi niin vierailun aikana kuin hotellilta lähtiessämmekin. Olemme yöpyneet täällä useita kertoja ja kokemukset vain paranevat kerta kerralta.

2026-05-08 • via Nuitee
J
joelle • solo_traveller • fr
9
Pros:

Aimé : l emplacement, le style "so british", la qualité de la chambre, spacieuse et confortable. Je recommande, et n hesiterai pas à y retourner.

Cons:

Le choix de petit déjeuner était limité : uniquement indo-asiatique.

2026-05-08 • via Nuitee
J
Jill • couple • au
9
Great location.
Pros:

Short walk to several tube stations. In a lovely area with pubs, cafes, supermarkets nearby. Staff were very helpful.

Cons:

Lift was quite slow.

2026-05-08 • via Nuitee
R
Rihtarsic • couple • de
7
2026-05-08 • via Nuitee
P
Patricia • couple • us
9
A very friendly staff eager to help with your stay.
2026-05-08 • via Nuitee
J
jorge • family_with_children • ar
9
Pros:

habitaciones muy confortables y con todo lo necesario para disfrutar la estadia. La ubicacion es perfecta en una de las zonas mas bonitas de londres

2026-05-07 • via Nuitee
D
Daniel • couple • ch
10
2026-05-07 • via Nuitee
G
Gianluca • family_with_children • it
10
2026-05-07 • via Nuitee
R
Ricki • couple • us
10
Everything was amazing. Great and quiet location, comfortable beds, nice bathroom. It was perfect for our stay in London
Pros:

Everything!

Cons:

Instructions on how to use the shower

2026-05-07 • via Nuitee
M
michele • family_with_children • it
9
2026-05-06 • via Nuitee
C
Chitralekha • family_with_children • ch
9
2026-05-06 • via Nuitee
F
Franziska • family_with_children • de
9
2026-05-06 • via Nuitee
B
Bilal • couple • gb
7
2026-05-06 • via Nuitee
R
rosmaria • extended_group • br
10
Lugar limpo e muito bem localizado
Pros:

A localização é ótima e o bairro muito tranquilo. Fácil acesso a estação de metro, cafés e supermercado.

2026-05-05 • via Nuitee
R
Rebecca • solo_traveller • gb
10
Pros:

Staff were extremely friendly and helpful, excellent quiet and convenient location. Room was huge, spotless, beds very confortable

Cons:

Nothing, loved everything

2026-05-05 • via Nuitee
A
Armelle • solo_traveller • fr
6
2026-05-05 • via Nuitee
N
Nancy • extended_group • us
5
Cons:

The beds were super hard. Also, a flight of stairs to get to the room with a large suitcase. That was terrible.

2026-05-04 • via Nuitee
S
Sérgio • family_with_children • pt
6
2026-05-04 • via Nuitee
L
Ludovica • couple • it
7
2026-05-04 • via Nuitee