Avia Residences on Research - Extended Stay

Hotels
8.1 (683 reviews)
25 Connector Road , Westborough , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cleanliness
Cons:
Staff Availability
Room Amenities

Categories

Cleanliness
7.43
Overall clean with some specific complaints about room issues.
Service
8.4
Standard service quality for a hotel of this rating, but some issues with staff availability.
Location
8.94
Convenient location noted in multiple reviews.
Room Quality
7.89
Spacious rooms mentioned, but some complaints regarding noise and amenities.
Amenities
7.42
Some amenities were lacking or not functioning properly as noted in reviews.
Value for Money
8.38
Good value as highlighted in several reviews.
Food and Beverage
8.43
No specific complaints were made regarding food services.
Overall Experience
7.9
General positive experiences overall, with a few noted complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:50

Property Description

Spacious Suites with Fully Equipped Kitchens
Experience comfort and convenience at Sonesta ES Suites Boston Westborough with spacious suites featuring fully operational kitchens, separate seating areas, and free Wi-Fi.

Recreational Amenities for Every Guest
Enjoy a refreshing dip in the seasonal outdoor swimming pool, stay active at the gym, or have some fun at the sport court with tennis and basketball facilities.

Entertainment and Work Space
Relax in front of a 32-inch flat-screen TV in your suite or catch up on work at the ergonomic work desk provided in each suite.

Book your stay at Sonesta ES Suites Boston Westborough for a memorable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When traveling with dogs, please note that an extra charge of $75 fee per 7 night stay and $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 683 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 7.9
J
Janice A • couple • us
8
Stay was fine other than bed
Pros:

This property was fine it was Booking.com the was the problem.
I booked two months ahead: requested King bed. The bed was not king. Small . We slept so poorly we left at 5:30 am. Exhausted.

💢Booking skrewed up! My husband is 6’3 and i am 5’10 💢

Exhausted… talk to Booking. Nothing ever confirmed bed size. But i am always cognoscente of that choice from the get go ! 💢

2026-01-19 • via Nuitee
C
Christina • family_with_children • us
7
Great value for what you get, but missing many comforts.
Pros:

The suite was spacious, the beds were soft. Our first floor suite had a sliding glass door as a secondary exit which was convenient to get our car. Our headboard had reading lamps and outlets, great for charging the phones. There was plenty of storage with full size closets and dressers. It was surrounded by nature so we could hear many birds and squirrels running around through the woods.

Cons:

One of the beds was missing a blanket; it only had sheets. Luckily our room was warm enough we did not need the blanket. There was no conditioner; only shampoo and body wash. The televisions were very small and did not get many stations. The channel guide was not accurate and most of the channels did not work. The living room couch was uncomfortable as the cushions would slide apart. We could hear the upstairs neighbor walking around hours after we went to bed making it difficult to sleep.

2026-01-19 • via Nuitee
S
Scotty • couple • be
9
Good and affordable place to visit Boston
Pros:

Très bon rapport qualité prix
Grand chambre suite bien équipée (capsules de café, cuisine équipée) et propre
Lit confortable

Cons:

- Pas de Check in après 17h et pas de fiche avec le wifi sur le comptoir, en tant qu’étranger nous n’avions donc pas de wifi ni data pour accéder au code de notre locker pour récupérer notre clé. Nous avons dû demander l’aide d’autres guests
- chambre un peu vieillotte

2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-19 • via Nuitee
S
Sonia • family_with_children • us
10
2026-01-19 • via Nuitee
M
Miguel • family_with_children • us
9
Pros:

La localidad

Cons:

Nada

2026-01-01 • via Nuitee
A
Andrea • couple • us
9
Easy, clean location for a quick stay.
2025-12-29 • via Nuitee
A
Antinio • couple • us
10
Overall it was a wonderful experience and I’d definitely recommend and will be returning soon
Pros:

Was clean , quiet. Comfortable and easy to get to

Cons:

TVs are small and bedroom tv was not working properly , and I thought that there was a oven in the kitchen and there wasn’t so had to throw away a lot of food

2025-12-23 • via Nuitee
R
Robert • solo_traveller • us
9
2025-12-14 • via Nuitee
D
Dhruvil • family_with_children • us
8
2025-12-05 • via Nuitee
C
C.H. • solo_traveller • nl
10
Pros:

Ruime schone kamer met keuken ( magnetron, elektrisch kookstel, vriezer, koelkast, vaatwasser), slaapbank, bureau en apart af te sluiten slaapkamer en badkamer. Beste hotel in jaren.

Cons:

Niets.

2025-10-10 • via Nuitee
A
Anne-Merete Schalck • extended_group • dk
8
Godt udgangspunkt for ture
Pros:

Personalet meget søde og kompetente

Cons:

Intet

2025-10-09 • via Nuitee
E
EUGENIO • family_with_children • br
9
2025-10-09 • via Nuitee
S
Susan • couple • gb
8
2025-10-09 • via Nuitee
J
Jesse • family_with_children • us
1
Zero staff and they expect you to do their job.
Pros:

Price

Cons:

There is basically zero staff here. No one attending the front desk ever. Check in was grabbing your keys from a lockbox. They expect you to come to the desk between 9-5 and deliver their paperwork filled out and also provide a card for incidentals. That should be taken at check in. And both times I went to the desk there is a sign that says be back soon. I’m not taking time out of my vacation to do their job. No idea check out was 11. Maid calls at 11:30 and says she can not give me 15 min to get out. I must be out immediately or they will charge my card a 2nd night. Awful hotel staff and process.

2025-10-07 • via Nuitee
G
Gabriela • couple • gb
8
2025-10-06 • via Nuitee
L
Leo • extended_group • us
10
2025-10-05 • via Nuitee
M
Mike Reinhold • couple • us
10
2025-10-04 • via Nuitee
R
Russell • solo_traveller • us
6
First room the AC didn’t work. There wss no frying pan to cook and no sponge switched rooms the AC worked but still no
Pros:

Easy to get to

2025-10-03 • via Nuitee
S
Steven • couple • de
6
Zum Schlafen und Kochen Gut alles andere nicht
Pros:

Bett und Bad sehr schön.
Gute Küche vorhanden wen man sie benutzen will.

Cons:

Es war Teilweise sehr laut auch Abends/Nachts.
Sofa/Schlafcouch Katastrophe genau so leider die TV Ausstattung als Sport Fan ungeeignet.
TV im Schlafzimmer funktioniert gar nicht Programm ließ sich nicht umschalten

2025-10-02 • via Nuitee