Hilton University of Houston

Nice place to stay

Nice place, inside university campus.

Overall decent property

This hotel will be rated even higher once UH completes this massive construction project (in 2027) - the front entrance is completely blocked, and it’s confusing to know where to be dropped off due to detours and one-way streets. However, once you enter the hotel, it’s quite nice here, and the front desk staff is excellent.

Construction made it a little challenging, but everything else was great. Staff were super helpful and provided great guidance.

The only thing going for this place is location. Inside the campus of UH, very convenient for parents/family accompanying students in their moving ins, graduation, or simply visiting.
The hotel hence take advantage of this particular clientele to overcharge for they offer. The Hotel is old, the carpets are old, the AC unit not only old and very noisy but the air sanitation is questionable.
The Amenities are poor, the checking/reception area is uninviting, they have those showcases of the hotel history, who gives a damn about their history, but no comfortable seating, no TVs, no continental breakfast, not even complimentary water or coffee/tea you find usually hotels of comparable stars. This is done in purpose to force patrons to use their cafeteria (Eric’s Restaurant which is a restaurant only in the sense that they over charge for their plates).
Parking is a separate surcharge.
The flagrant greed is apparent in that the hotel is staffed essentially by students in The Hospitality Département taking advantage of them and paying them peanuts without benefits. Add to all of that, the hotel, because it is part of the hospitality department of the university, may be benefitting from low or no state/federal taxes, low utilities bill, and low or no cost of the landscaping and beatification environment.
That means taxe payers are subsidizing the hotel indirectly and paying higher prices for their stay than what they would pay at a comparable hotel, and getting shittier accomo

Service was good

Perfect for new students and families.

Loved it!

Friendly, welcoming staff. The beds are really comfortable and the a/c works great.

Well run, courteous,

Good

I loved the location since I was there to tour University of Houston. The bed was a little firm for my taste but still comfortable

Clean and safe

Awesome Hotel.

Loved everything about the hotel except $30 parking

Clean rooms , clean hotel

The property was convenient for our purposes visiting. The pool is not convenient or in anyway part of the hotel which was disappointing for my child.

The staff was especially helpful!

Very clean, quiet, and cool! Close to our events and lots of pretty outdoor areas nearby. Some construction had some roads closed, but it was still manageable, and we enjoyed the hotel and especially the staff! Trey was so helpful and courteous!