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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Lower bathroom sink
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Paid WiFi
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Outdoor furniture
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Television in common areas
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Front desk (limited hours)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Bulk dispenser for toiletries
Review Highlights
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Property Description
Luxurious Accommodations
Experience comfort and style in our 312 soundproofed guest rooms, including terrace rooms and suites. Adorned with Renaissance’s premium bedding and elegant decor, each room offers stunning city views through floor-to-ceiling windows.
Convenient Amenities
Enjoy modern conveniences like flat-screen TVs, plug-in connectivity panels, a fitness center, and a concierge service. Indulge in relaxation at our onsite R Lounge or explore the vibrant Theatre District just steps away.
Prime Location
Located on Seventh Avenue in the heart of Times Square, our hotel is just steps from the subway station and a short distance from major airports. With Times Square a mere 41 meters away, immerse yourself in the bustling energy of the city during your stay.
Book your stay at Renaissance New York Times Square now for an unforgettable experience!
For Valet Parking: Please check in at the hotel, the Doorman will assist you with valeting your vehicle. Valet is available 24 hours; the price is currently $80 for standard size vehicles and $90.00 for oversize vehicles.
Please note that there are no in and out privileges allowed also prepare to request your vehicle an hour before your desired departure time.
For Self-Parking: Please check in at the hotel first. The hotel is partnered with SP+ Biltmore Garage located at 267 West 47th Street (between Broadway and 8th Avenue) and offers discounted parking for $45/$55 per night depending on the size of your vehicle.
Please note that there are no in and out privileges allowed and you will need to have your parking ticket validated prior to paying for your vehicle.
Please note, all breakfast-included rates are valid for up to 2 adults and 2 children (12 years old and under) in each room.
Valet $89 (sedan), $99 (oversize)
Breakfast rates are valid for up to 2 adults onlyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for US$75 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Video
Guest Reviews
Location, room size, cleanliness, it was quiet, staff was friendly. A+++
Only 1 elevator working from entrance to main lobby but it was being worked on
L’emplacement est bien, peut être un peu trop au cœur de Time square.
Les chambres sont très bien et propres.
Je n’ai pas apprécié du tout d’être prélevé de sommes, soit disant pour prévenir de ce qu’on allait consommer dans l’hôtel, bar etc.
D’habitude une empreinte bancaire est faite mais là un prélèvement de presque 500 dollars a été fait la deuxième nuit , sans rien n’avoir consommé.
Cette somme a été re créditée quelques jours après notre séjour.
Je pense que cette méthode est contre productive, car n’ayant pas apprécié du tout, nous avons décidé de ne rien consommer dans l’hôtel, alors que nous en avions l’intention en arrivant.
De plus comme nous n’avons rien consommé, les bouteilles d’eau qui étaient dans notre chambre nous ont été facturé, ainsi que le gardiennage de nos valises le dernier jour, qui pourtant était indiqué comme un service.
J’imagine que les autres hôtels pratiquent la même politique, alors préparez vous.
Closest to time square
Super zentrale Lage
Fantastic 4 night stay in Renaissance hotel. We had a Lift incident where we got stuck in the lift for 30mins after it lost power. The internal door opened and it just drifted slowly down for 4 floors . But the staff were fantastic. And got us out eventually!! The security and management took our details and when we checked out we were told there were no further charges on our room. I queried it, and asked if they were sure. We'd only paid the $400 holding fee but the lady said again ' Sir, there are no charges on your account'.. Incredibly generous but typical of the staff / Management there. They do do anything they can for you.
The lifts are a challenge. Regularly a queue for them. The one that broke on us broke another time. But the staff there made up for that One cleaner we spoke to about the incident insisted we take the freight elevator any time we saw him. And he guided us and the kids down that way twice.. .Basic message from us Sort the lifts out. Keep your staff, they're fantastic!
Para quem vai pela primeira vez a Manhatan tem uma localização excelente porque é perto de algumas atrações interessantes.
Poderia ter recepcionista que não falasse apenas ingles. Pertenço a terceira idade e tenho dificuldades em carregar malas e pelo preço e por ser um Renacensse, o minimo que esperava era ter alguém que ajudasse com as malas. Não tinha.
Super Lage
Lifte. Mussten lange warten.
Zimmer leider nicht Seite Timessquare bekommen.
The location was excellent
That you had to take 2 elevators from the guest rooms to the ground floor which is the only exit. The prices of the bar/restaurant subpar food was high and added service charge to every ticket even with our group of 3.
We asked to have a slow drain in our shower fixed and not sure that anything was done. The shower would have to be turned off to allow to drain several times during a shower. The sink was as also showing some issues of drainage.
The housekeeping started off great then got worse. One day they picked up all the used towels and washcloths and didn’t leave us with any at all. Then took 20 minutes to get any. We were in a rush that evening to make a show.
The location is right in the middle of everything, which is a major advantage. But if noise is a problem for you, this is probably not the right place. The sound insulation was not particularly good. We stayed on the 23rd floor (the hotel has 26 floors), and outside noise was still noticeable.
On the positive side, the staff were friendly and helpful throughout the stay. Overall, I would rate the hotel around 7 or 8 out of 10.
Everything was generally as expected. In terms of price/performance, I would say it was acceptable. However, during 3 out of our 4-day stay, only one elevator was working — and it was only the elevator going from the ground floor to the lobby level. I’m honestly not sure whether that situation is even legal for a hotel of this size.
The beds were very comfortable and the location was perfect.
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