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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Designated smoking area
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
Review Highlights
Categories
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Property Description
Close to Nature
Located just 2 miles from the Great Smoky Mountains National Park, the Tennessee hotel offers a serene escape for nature lovers.
Comfort and Convenience
Each room is equipped with a 42-inch flat-screen TV, microwave, and refrigerator, ensuring a comfortable stay. Guests can also enjoy the seasonal outdoor pool and free WiFi, along with a daily hot breakfast buffet.
Business and Leisure
With access to a business center, fax, and photocopying facilities, the hotel caters to both business and leisure travelers. The 24-hour reception ensures assistance whenever needed.
Experience the beauty of the Smoky Mountains while enjoying the comfort and convenience of Best Western Cades Cove Inn. Book now for a memorable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Very nice facilities. Helpful and friendly staff.
Couldn't figure out how to make the volume work on the TV.
Location to Cades cove
Quite
Conveniently located, affordable.
With the exception of the manager the staff was very curt and borderline rude.
There was a weird odor in the room and the fridge didn't work. We had to ask for a shower curtain, but it was brought to room quickly.
We would have liked the breakfast time to start earlier.
Shower head needed to be updated.
Saubereres Motel, ruhig und relativ große Zimmer.
Preis/Leistung - dafür könnte alles etwas moderner sein
The bed was comfortable, breakfast was good.
Nothing I didn't like. Location is good.
Location
Breakfast better than most
Bare floors
Obviously cleaner but less cosy
No housekeeping with a stay of three days
arrived to find the room we picked didn't allow pets in the room. We would not have stayed there. the front desk person was rude and refused to help with cancellation. We had to drive around and find another hotel. She claimed they didn't even have a room we could get with our pet
Location is superior-
The pool is no longer there!
Great Breakfast and very nice upgraded facility.
No pool
DO NOT STAY HERE. We woke up in the middle of the night to find the floors soaking wet and disgusting. My wife slipped and nearly fell. We had to lay down towels just to avoid injury.
The manager told us the AC had to be set to a frigid 65–68°F to keep the floors from “sweating,” and offered us an extra blanket so we wouldn’t be cold. That was their solution.
We immediately left the hotel and cancelled the rest of our stay. Best Western still billed us for that horrid, sleepless night.
The building was dated, but the biggest problem was the complete lack of a coffee pot and the staff was not friendly.
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