Hampstead Britannia Hotel

Hotels
Britannia Hotels
5.6 (157 reviews)
Primrose Hill Road, Hampstead, London, England, NW3 3NA , London , GB

Facilities

24-hour front desk
Terrace
Luggage storage
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Smoke-free property
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Room Quality
Food and Beverage
Cleanliness

Categories

Cleanliness
3.97
Several reviews indicated issues with cleanliness, mentioning mildew smells and that housekeeping only came once during a long stay.
Service
6.98
While some guests found staff rude, others noted helpful and polite service, averaging out to standard quality for hotel tier.
Location
7.98
Multiple reviews highlighted a positive sentiment regarding the location, with easy access to transportation and amenities nearby.
Room Quality
4.97
Guests reported dated rooms and discomfort in bed quality, leading to an average rating.
Amenities
5.48
Inconsistent reviews about amenities, with some mentioning lack of basic comforts like air conditioning and phone services.
Value for Money
4.97
Many guests felt that the price reflected the overall experience, which was average considering the location.
Food and Beverage
4.47
Several guests expressed disappointment with the food quality and lack of options available at the hotel.
Overall Experience
5.98
Many reviews pointed out that the stay was tolerable due to location, despite several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:29

Property Description

Charming Terrace Views
Relax and take in stunning terrace views while staying connected with wireless internet access.

Dining at The Conservatory
Savor a delicious meal at The Conservatory and end your day with a refreshing drink at the bar/lounge.

Convenient Amenities
Benefit from amenities like a 24-hour front desk, luggage storage, and self-parking onsite.

Experience a quaint stay at Hampstead Britannia Hotel, perfectly situated in Camden, London. Book now for a delightful getaway!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

5.6
Based on 157 reviews
Cleanliness: 3.97
Service: 6.98
Location: 7.98
Room Quality: 4.97
Amenities: 5.48
Value for Money: 4.97
Food and Beverage: 4.47
Overall Experience: 5.98
A
Ariel
8
Pros:

Shops nearby

2025-10-10 via Nuitee
D
Denver partner
6
Pros:

older hotel without things like mini-frigs in the rooms. Staff was generally very nice, but someone at reception copied my credit card info and used it to make an unauthorized purchase

2025-10-10 via Nuitee
M
Marilyn
8
Pros:

Very friendly and helpful staff that were so accommodating to our changing needs during our stay. Definitely booking again when next in The Camden area

2025-10-10 via Nuitee
D
Denver partner
2
Pros:

Someone at the front desk copied my credit card information and used it for a Deliveroo order without my knowledge. Fortunately I caught it two days later and disputed the charge on my account, but now I have to get a new card from my bank

2025-10-07 via Nuitee
J
Jennifer
10
Pros:

Clean good sized room, warm, great shower, iron, board, tea and coffee facilities, hair dryer and Tv. Great value. Can’t fathom why people give such poor reviews. Such good value for a small price in London. Short walk from underground and Camden.

2025-10-07 via Nuitee
J
John
6
Pros:

Rooms were clean and comfy, one staff member was abit arrogant and the breakfast was crap cold and tasted was cooked the night before which let it down not worth price

2025-10-07 via Nuitee
E
Erin
4
Pros:

There was sticky marks all over the walls and drips of some fluid over it. The carpet wasn’t clean. The bed was the most uncomfortable bed I have ever slept on woke up with a mark from a metal rod in the bed. Only one pillow each and we went and asked for more but they didn’t have any. Also parking. It says 12 space car park when we arrived there were “2 spaces” but these were impossible to get in due to the trolleys and bins which they have laying about everywhere in the car park. The remote in the bedroom wasn’t working properly and all the buttons were inverted too. Would not go back not worth the money have stayed in much nicer hotels for cheaper.

2025-10-05 via Nuitee
M
Mr Christopher I
6
It's Okay
Pros:

The staff were friendly and happy to help when needed.
The room we stayed in was a really good size for me and my girls.
The Bathroom on first inspection looked really good, however there was a slightly worrying blob dark in colour near the toilet. In the middle of the bathroom floor there were some spots of something.
The shower was good but the water took a while to drain away.
We stayed for two nights and when we went out all day Saturday I was surprised when we got back that our room hadn't been cleaned. I've not been to a hotel where they don't do this. Also our key cards didn't work on the same day which meant I had to walk back to reception which was annoying after a long day out.

I would stay again but I would ask a few more questions before I book a room.

2025-10-05 via Nuitee
W
William Neil
4
Pros:

constant road noise (double/triple glazing?), very uncomfortable bed, gap between bed and clothes stand only 9-10 inches apart so awkward to negotiate, TV didn't work (no signal) and unbelievably what sounded like the delivery of aluminium beer barrels in the middle of the night. All in all a dreadful night.

2025-10-04 via Nuitee
J
Jonathan
10
Pros:

Perfectly good for overnight stay. Would definitely sray again

2025-10-01 via Nuitee
J
Janine
8
Pros:

Hotel, rooms and furniture a bit tired and scuffed looking. Found a big black hair in chest of drawers.
Helpful staff and 10 minute walk to nearest tube station.

2025-10-01 via Nuitee
F
Fergal
8
Pros:

Perf

2025-09-30 via Nuitee
S
Soukaina
6
Pros:

Its an average hotel

2025-09-28 via Nuitee
S
Stephen
6
Pros:

Basic hotel but very clean. Couldn’t fault it really. 12 min walk to nearest tube stations

2025-09-24 via Nuitee
J
jeramie partner
6
Pros:

I liked the location. Easy access to Chalk farm underground. About a 6-7 minute walk and many bus stops near the property and it’s out of the really busy parts of London in an upper class area. There’s a Tesco, pub and Starbucks less than a minute walk 1 block over and the beautiful park that overlooks the entire city is very close. Room was dated and not modern but was clean. Stayed for 4 nights and nobody came to clean or anything at all, I had to ask the front desk for toiletries, towels and coffee. I didn’t like the window only opened 4 inches and had zero air flow. Beds were very uncomfortable. Breakfast seemed okay but was quite expensive for what it was. Most hotels include a breakfast buffet like that nothing special just normal breakfast. Rooms do not have refrigerators or fans so it will get very hot in the summer time. All in all its was the most okay stay. I’d stay again because of the location but something needs to be done about people smoking marijuana and cigarettes out back. With the window open that’s all you’ll smell all night. For the price and location it’s good enough

2025-09-20 via Nuitee
T
Thomas-Christian
8
Pros:

Sometimes you just to get your head down for the night. Nothing special, no gimmicks. My partner was in hospital nearby and I just needed a bed for the might. Basement room with no window, fit the bill. Double bed was a little hard, but I dropped off quite easily. Lovely walk-in shower in a good sized bathroom (might need to look at the flow down the plug hole). Restaurant and breakfast available on-site, but plenty of places locally. Overall a little tired, but then so was I.

2025-09-16 via Nuitee
A
Anthony
8
Nice place to rest your head
Pros:

Hotel was ok to rest your head, the service was ok, although I have to be honest in saying the food isn’t great

2025-09-14 via Nuitee
C
Carlie partner
2
Pros:

Staff was rude, house keeping came once during our 9 day stay and only replaced our sheets. The sheets they did give us smelled like mildew. The mattress had springs poking out of it. You definitely get what you pay for.

2025-09-03 via Nuitee
S
Samantha partner
2
Pros:

I CHANGED hotels from this place after one night because of how bad it was. DON’T STAY HERE. I was booked to stay 6 nights and after one night I decided to eat the cost because of how bad it was. The bed was solid springs, my husband and I both woke up in pain and sweating because NO AC. I thought maybe if I got an extra comforter it would make the bed less painful, I had to walk to the front desk because there’s no phones in the room. The front desk said they’re out of blankets and pillows. My husband and I couldn’t handle staying 5 more nights and switched hotels and switched to The Standard, I highly recommend over this place!

2025-09-03 via Nuitee
L
Leon
8
Pros:

Everything

2025-08-31 via Nuitee