Holiday Inn Express Birch Run-Frankenmuth Area by IHG

Hotels
Holiday Inn Express
8.3 (936 reviews)
12150 Dixie Highway , Birch Run , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Low toilet height

Categories

Cleanliness
7.26
Multiple reviews highlighted issues with cleanliness, including dirty rooms and hair in the shower.
Service
9.23
Staff received positive remarks for being friendly and helpful.
Location
9.27
Numerous guests appreciated the great location, close to attractions and events.
Room Quality
8.22
Rooms described as cozy and comfortable, but some had issues like low toilets.
Amenities
8.25
Hotel amenities like the pool and breakfast were generally well-received but lacked in some areas.
Value for Money
8.21
Many guests felt they received good value, though some thought it was overpriced.
Food and Beverage
7.26
Reviews noted that breakfast options could be improved and that some items were frequently empty.
Overall Experience
8.73
Overall, guests enjoyed their stay despite some complaints, contributing to a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:39

Property Description

Convenient Location
Located just minutes from Frankenmuth and Bronner’s Christmas Wonderland, the Holiday Inn Express Birch Run – Frankenmuth Area offers easy access to popular attractions in Birch Run, Michigan.

Amenities Galore
Enjoy complimentary Wi-Fi, a delicious breakfast, and a refreshing dip in the indoor pool during your stay. Stay active at the on-site fitness centre and relax in well-equipped guestrooms featuring convenient amenities.

Nearby Attractions
Explore Birch Run Expo Center, Military and Space Museum, and Junction Valley Railroad located in close proximity to the hotel. With so much to see and do nearby, your stay at our hotel promises convenience and entertainment.

Book your stay now at Holiday Inn Express Birch Run – Frankenmuth Area for a memorable and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FNT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 936 reviews
Cleanliness: 7.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 7.26
Overall Experience: 8.73
B
Brenda couple us
9
Our stay was comfortable and relaxing.
Pros:

The hotel was quiet and clean. Every staff member we met was courteous and helpful. The breakfast was good also. We found the bed and pillows to be very comfortable.

2026-09-04 via Nuitee
V
Valencia solo_traveller us
8
Pros:

We really enjoyed the location, and friendliness of the staff from the moment you walk in until checking out the next morning.

Cons:

We seemed to have a ventilation issue with our first room we had. It was a king room, with jetted tub.

Upon testing the tub with my girlfriend, the room filled with mist and eventually set the smoke alarm off. There was noticeable moisture build up on the window.

Upon bringing this to the front counters attention. The women working was incredibly helpful in our situation and offered to move us rooms. After this we experienced no further issues and used the jet tub without incident. I did not get her name (working 8/29 and the morning of 8/30) but she was wonderful through the entire experience ❤️

2026-08-31 via Nuitee
D
Domanique solo_traveller us
8
Pros:

The staff made it worthwhile even if the ac was broken in the lobby.

Cons:

Better working conditions for staff

2026-08-25 via Nuitee
A
Angie couple us
10
2026-08-24 via Nuitee
E
Elly couple us
10
Amazing
Pros:

Thank you so much for helping me get back my baby’s sleep sack! We left in a hurry and forgot it but it meant so much that the staff cared enough to help me get it back. We will definitely be back.

2026-08-21 via Nuitee
S
Sue couple us
8
2026-08-19 via Nuitee
H
Hobieone solo_traveller us
10
Pros:

The breakfast bar was excellent

Cons:

Kids were running in the hallway but not after we went to bed.

2026-08-19 via Nuitee
J
John family_with_children us
10
2026-08-19 via Nuitee
B
Brenda extended_group us
8
Good value for location
Pros:

Location, staff friendly and helpful

Cons:

Extremely hot on main floor and hallways

2026-08-18 via Nuitee
M
Michael solo_traveller us
7
2026-08-17 via Nuitee
M
Margaret couple us
10
We had to go to check in at 10: 30 pm . Not too.convenient but as I was there after a surgery stay
Pros:

Location and cleanliness.

Cons:

Just a little confusion over extention of an extra night.

2026-08-10 via Nuitee
K
Kevin couple us
8
Good enough for the price
Pros:

Cleaning staff did a solid job each day. The front desk people were knowledgeable and very friendly.

Cons:

The breakfast was so-so. The chair, not the desk chair, in the room was torn on the edges and stained. The carpet in the room was stained and sticky so I wore shoes the entire time. The tv remote didn’t seem to go with the tv. Most of the buttons did nothing.

2026-08-07 via Nuitee
S
Shelley couple us
10
2026-08-07 via Nuitee
P
Pamela family_with_children us
5
Okay hotel stay
Pros:

It is close to a lot of stores and restaurants.

Cons:

The hotel is in need of a cleaning and lots of repairs. The traffic outside is very loud. The room could have been a cleaner (very dusty air conditioner unit, small pieces of trash on floors by bed). The breakfast wasnt very good either.

2026-08-05 via Nuitee
R
Randal solo_traveller us
7
2026-08-05 via Nuitee
T
Terry couple us
10
Very convenient for our needs
Pros:

Clean

Cons:

Nothing

2026-08-04 via Nuitee
C
Cassie family_with_children us
7
2026-08-03 via Nuitee
B
Beatriz couple us
10
Pros:

Check in was easy and very friendly staff

2026-07-25 via Nuitee
W
Wissal family_with_children us
8
2026-07-13 via Nuitee
S
Shawn solo_traveller us
7
Pros:

Room clean staff very happy and polite

Cons:

Hot tub very disgusting and the structure of building inside very dirty the surface clean but if u look astr anything else it's very disappointing especially for the price

2026-07-13 via Nuitee