Holiday Inn Express Torreon by IHG

Hotels
•
Holiday Inn Express
8.8 (188 reviews)
Boulevard Independencia, 1133 , Torreón , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Quality
Cons:
Food Quality
Amenities Maintenance

Categories

Cleanliness
8.75
Overall clean, but some complaints about odors in the room.
Service
9.05
Staff is attentive and helpful, ensuring a positive experience.
Location
9.05
Conveniently located, accessible and near shopping areas.
Room Quality
8.75
Rooms are comfortable and well-sized, though issues reported with A/C.
Amenities
8.75
Some facilities in need of maintenance, but overall satisfactory.
Value for Money
8.75
Good value considering the location and amenities.
Food and Beverage
8.25
Breakfast has room for improvement; some food complaints noted.
Overall Experience
9.05
Overall a good experience with various highlights noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:41

Property Description

Modern Comfort and Convenience

Luxurious Amenities

Central Location and Accessibility

Book now to experience the perfect blend of comfort and convenience at Holiday Inn Express Torreon.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TRC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for MXN 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 188 reviews
Cleanliness: 8.75
Service: 9.05
Location: 9.05
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.05
X
Xavier • couple • mx
10
Great stay all the room was practically new
Pros:

The property it at the final stage of a full remodel so it is as new; just in the breakfast area that they are finishing

Cons:

Everything good

2026-03-12 • via Nuitee
F
Francis Arles-France • extended_group • fr
9
Pros:

Comfortable Rooms in a good location in Torreon
Helpful staff

Cons:

Breakfast very average

2026-03-11 • via Nuitee
F
Francis Arles-France • couple • fr
8
Pros:

Comfort of the rooms and particularly the beds and pillows
Staff helpful and friendly

Cons:

Breakfast was very average.
The gym equipement is prety limited

2026-03-10 • via Nuitee
A
Armando • family_with_children • mx
8
Muy buen lugar para descansar.
Pros:

Un cuarto y una cama divinos.
Muy bien ubicado y excelentes instalaciones.

Cons:

El restaurante, muy pobre la oferta de desayuno, la comida fría y sin sabor.
Además el área habitual de los desayunos estaba en remodelación.

2026-03-09 • via Nuitee
A
Assael • solo_traveller • mx
9
Pros:

El trato del personal del restaurante

Cons:

Alberca seria mejor techada

2026-03-02 • via Nuitee
E
ENRIQUE • solo_traveller • mx
7
HOTEL EN MEJORAS.
Cons:

El hotel estaba reacondicionando (restaurando) su interior, Estaban trabajando en el Lobby y en el Comedor. El desayuno se sirvió en el restaurante contiguo "Martins". Como que ya no es lo que fue hace algunos años. El bufete lo califico en regular. Las cenas también, regulares.

2026-02-26 • via Nuitee
R
Rocío • family_with_children • mx
2
Eviten ir
Pros:

Las camas y almohadas comodas

Cons:

No servía la llave del baño en la regadera nunca salió agua caliente, están remodelando y hay muchas áreas cerradas huele mucho a pintura.
La comida del restaurante horrible
No me querían facturar

2026-02-25 • via Nuitee
P
Pedro • couple • mx
9
2026-01-25 • via Nuitee
F
FLORES LOMAS • family_with_children • mx
10
Perdidos en el elevador sin salida
Pros:

Muy buen servicio

Cons:

El elevador no respondia a veces con la tarjeta

2026-01-24 • via Nuitee
F
Francis Arles-France • family_with_children • fr
5
Pros:

Ubicacion
Cama confortable

Cons:

Batallando para tener mi recibo de estancia.
No se podia imprimir, no lo recibi en mi correo.
Llamé hoy, pasando 5mn al telefono, y resulta todavia dificil.
No me encuentran en su registro porque reservé con Booking o no sé.
A ese nivrl de precio , si decepciona

2026-01-20 • via Nuitee
I
IGNACIO • family_with_children • mx
8
Bien
Pros:

Habitaciones

Cons:

Servicio de restaurant. EL huevo estaba en muy malas condiciones. Cuando terminen de remodelar estará muy bonito.

2026-01-20 • via Nuitee
M
Marco • family_with_children • us
10
Pros:

Breakfast was very good, waiters very attentive overall great

Cons:

Nothing everyone and everything was great

2026-01-19 • via Nuitee
M
Maria Magdalena • couple • mx
10
Cómodo y placentero.
Pros:

El desayuno.

Cons:

Todo bien.

2026-01-19 • via Nuitee
J
Jonathan • solo_traveller • mx
10
2026-01-10 • via Nuitee
A
Alberto • family_with_children • mx
9
Magnífica
Pros:

La habitación es súper cómoda

Cons:

No hay suficiente luz y creo que deben modernizar los baños

2026-01-04 • via Nuitee
G
Gavin • couple • mx
6
A number of things weren’t working in the room and the breakfast was disappointing.
Pros:

Nice clean and modern looking building

Cons:

Nothing

2026-01-03 • via Nuitee
D
Dulce maria • family_with_children • mx
10
Pros:

Las señoras de limpieza., super amables y cordiales.

Cons:

La comida podria mejorar. Pero esta bien.

2025-12-19 • via Nuitee
R
Rosa • family_with_children • mx
9
Muy buen hotel
Pros:

Desayuno excelente

Cons:

Que estaba en remodelacion y no lo sabia

2025-12-03 • via Nuitee
L
Lauro Manuel • couple • mx
7
Pros:

Las habitaciones

Cons:

Las instalaciones , llevan meses reacondicionando

2025-11-18 • via Nuitee
L
luis carlos • solo_traveller • mx
10
Pros:

El tamaño de la cama

Cons:

Nada. Todo muy bien

2025-11-17 • via Nuitee