The Palo Alto Inn

Hotels
9.4 (1243 reviews)
4238 El Camino Real , Palo Alto , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Great value
Cons:
Missing amenities
Noise from upper levels
Harassment incident

Categories

Cleanliness
9.48
Multiple reviews highlight cleanliness as a strong point, though a few minor issues were noted.
Service
9.95
Reviews consistently mention friendly and helpful staff.
Location
9.49
Guests appreciate the good location in relation to attractions and events.
Room Quality
9.44
The rooms are described as well maintained, clean, and comfortable.
Amenities
8.97
Generally positive feedback, although there were mentions of missing items like toothpaste.
Value for Money
9.43
Many reviews indicate the hotel offers great value for the price.
Food and Beverage
8.48
No significant mentions of food and beverage, as breakfast was a missed expectation.
Overall Experience
9.95
Overall sentiment is highly positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:07

Property Description

Convenient Location
Situated just a mile away from the Central Expressway and a minute's drive from the San Antonio Shopping Center, The Palo Alto Inn offers easy access to key attractions.

Modern Room Amenities
Each room at The Palo Alto Inn is equipped with a microwave, refrigerator, coffee maker, satellite TV, and a DVD player. The rooms also feature a work desk, ensuring a comfortable stay for guests.

24-Hour Front Desk and Business Center
With a round-the-clock staffed front desk and a business center providing fax and copy services, guests can enjoy a seamless and productive stay at The Palo Alto Inn.

Book your stay at The Palo Alto Inn now for a convenient and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 1243 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 9.95
F
Fabian • solo_traveller • be
10
Flexible and friendly staff! they were very helpful and accommodating
Pros:

as advertised, spacious

2026-07-03 • via Nuitee
D
Douglas • solo_traveller • au
9
Exactly as advertised - lovely clean motel with nice staff, parking and nice garden area to sit outside
Pros:

Well located and staff lovely

Cons:

Unfortunately on a very busy main road so lovely outdoor area quite noisy

2026-06-29 • via Nuitee
F
Fabian • solo_traveller • be
10
2026-06-29 • via Nuitee
H
Hakan • couple • de
10
SUPER MITARBEITER ⭐️👌🏼👍
Pros:

Alles super kommen gern wieder. kostenlose Parkplätze kostenlose Snacks, sehr nette Mitarbeiter. Top Preis Leistung. Alles Super.

Cons:

Nur etwas außerhalb, nichts in Umgebung.

2026-06-29 • via Nuitee
J
Johanna • couple • ch
7
2026-06-28 • via Nuitee
G
Grant • couple • nz
8
A basic hotel but good value for money.
Pros:

While a 2-star hotel, as it lacks a restaurant and other services, the hotel was good value for money as we got a very sharp rate. Our room was comfortable and quiet. A free laundry service and free bottled water were appreciated.

2026-06-26 • via Nuitee
V
Valeria • couple • it
8
Una buona soluzione per una notte a Palo Alto
Pros:

Camera pulita! E con il pavimento invece della solita moquette (molto apprezzato)

2026-06-26 • via Nuitee
S
Stefanie • solo_traveller • at
9
2026-06-19 • via Nuitee
L
Leticia • family_with_children • us
10
Great place to stay
Pros:

Close to Stanford, the room was nice and clean and quiet. The staff was amazing

Cons:

The beds were a little to hard

2026-06-18 • via Nuitee
M
M.Winter • solo_traveller • us
10
Pros:

Sparkling clean, great desk service, great cleaning staff, easy parking and close to Stanford. Water/snacks amenities and quality of soap/shampoo are a delightful plus!

2026-06-17 • via Nuitee
M
Mrunalini • solo_traveller • in
10
I had a comfortble stay and the ambience of the motel is very warm and welcoming.
Pros:

I found the motel very warm and welcoming. Since I was staying alone, it was important that I felt safe. I must say I felt totally safe and secure during my stay. I would recommend it to couples and families roo, but also single women.

Cons:

Nothing that I didn't like.

2026-06-16 • via Nuitee
S
Sara Hagopian • couple • us
10
2026-06-10 • via Nuitee
M
Milan Zajicek • family_with_children • cz
8
2026-06-10 • via Nuitee
1
191arshp • Friends getaway
10
Convenient and Relaxing
Pros:

Very relaxing atmosphere, the laundry service was very helpful for anyone staying over 7 days. The room was clean and cozy. Outdoor areas are decorated and puts you in a vacation mood. Would recommend to a friend.

2026-06-08 • via Tripadvisor
H
HotelStandardInspect • Business
10
Palo Alto Inn Stay
Pros:

It was a pleasant experience. The staff, rooms, and service was amazing. Everyone was friendly and nice with no issues at all. Would definitely recommend anyone to stay at the Palo Alto Inn!

2026-06-08 • via Tripadvisor
J
JENNIE • extended_group • us
10
Very nice,clean and very cute. Was a short stay, very comfortable. Was greeted with a very polite person! Very welcoming
Pros:

A beauty, the property is very well maintained!

2026-06-08 • via Nuitee
A
Alessandra • solo_traveller • it
8
2026-06-05 • via Nuitee
S
Salvador • solo_traveller • us
8
2026-06-01 • via Nuitee
Y
Yuriy • solo_traveller • us
10
Pros:

Excellent hotel! Clean, comfortable, and friendly staff. Everything was great. Highly recommend!

2026-06-01 • via Nuitee
M
marcober • couple • it
8
2026-05-31 • via Nuitee