The Palo Alto Inn

Hotels
9.4 (1298 reviews)
4238 El Camino Real , Palo Alto , US
+1 650-493-4222

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Great value
Cons:
Missing amenities
Noise from upper levels
Harassment incident

Categories

Cleanliness
9.48
Multiple reviews highlight cleanliness as a strong point, though a few minor issues were noted.
Service
9.95
Reviews consistently mention friendly and helpful staff.
Location
9.49
Guests appreciate the good location in relation to attractions and events.
Room Quality
9.44
The rooms are described as well maintained, clean, and comfortable.
Amenities
8.97
Generally positive feedback, although there were mentions of missing items like toothpaste.
Value for Money
9.43
Many reviews indicate the hotel offers great value for the price.
Food and Beverage
8.48
No significant mentions of food and beverage, as breakfast was a missed expectation.
Overall Experience
9.95
Overall sentiment is highly positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:07

Property Description

Convenient Location
Situated just a mile away from the Central Expressway and a minute's drive from the San Antonio Shopping Center, The Palo Alto Inn offers easy access to key attractions.

Modern Room Amenities
Each room at The Palo Alto Inn is equipped with a microwave, refrigerator, coffee maker, satellite TV, and a DVD player. The rooms also feature a work desk, ensuring a comfortable stay for guests.

24-Hour Front Desk and Business Center
With a round-the-clock staffed front desk and a business center providing fax and copy services, guests can enjoy a seamless and productive stay at The Palo Alto Inn.

Book your stay at The Palo Alto Inn now for a convenient and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

9.4
Based on 1298 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 9.95
J
Jane • family_with_children • jp
10
2026-10-23 • via Nuitee
A
Allen • couple • us
10
2026-10-21 • via Nuitee
M
Mauricio • couple • co
8
2026-10-17 • via Nuitee
A
Alessandro • couple • it
9
2026-10-14 • via Nuitee
B
Brian • couple • us
6
Clean but outdated and desperately needs to modernize.
Pros:

Room was clean but very outdated. Parking is easy and free. Good location. Nice staff. Ac was cool.

Cons:

The shower is very interesting. It shares the same floor with the rest of the restroom, it shares the same drain. Not ideal as the entire floor gets wet. Bed is very old and stiff.

2026-10-10 • via Nuitee
Y
yang • solo_traveller • us
10
2026-10-08 • via Nuitee
K
Kelly • extended_group • tw
9
我們蠻喜歡這裡，會再來居住
Pros:

地點很便利
環境清潔完善
有一個小花園蠻舒服的
價位也合理
唯一的缺點就是偶爾房間清潔會漏掉補一些面紙或水之類的小物件

Cons:

沒有

2026-09-14 • via Nuitee
J
Joe • solo_traveller • gb
8
2026-09-13 • via Nuitee
M
Maria • solo_traveller • pl
7
2026-09-07 • via Nuitee
E
Elena • couple • ru
10
Pros:

Все понравилось

Cons:

Нет приреканий

2026-09-06 • via Nuitee
S
Sharon • couple • us
3
Would never stay there again especially. for that price.
Pros:

Location to restaurants was good but the traffic was noisy.

Cons:

very dated and run down. Very small bathroom and no where to hang anything. It was not clean and grungy.

2026-09-03 • via Nuitee
J
Jeanne joi Lampley • solo_traveller • us
10
Cons:

Better lighting

2026-09-01 • via Nuitee
M
Myriam • couple • es
9
Excelente alojamiento, con buenísima ubicación y a precio razonable.
Pros:

Siempre limpio y muy cómodo. La ducha es buenísima y la ubicación excelente.

Cons:

Que no tenga desayuno.

2026-08-31 • via Nuitee
M
Marcia • extended_group • us
10
Very nice stay!!!
Pros:

Very nice stay!!!

2026-08-28 • via Nuitee
S
Simonetti Laura • solo_traveller • it
10
Passaggio veloce ma confortevole nella silicon valley
Pros:

Pulizia, presenza dello staff fino a tarda notte che ci ha accolto, acqua gratuita da bere in camera

2026-08-23 • via Nuitee
J
John • couple • us
10
2026-08-23 • via Nuitee
G
Galia • couple • il
9
. good value for money, we will definitely come again, very convenient and clean
Pros:

it was very quite although it is near the highway

Cons:

there was no breakfast and the bicycles were not suitable for a medium height person

2026-08-22 • via Nuitee
J
Jing • family_with_children • cn
8
2026-08-20 • via Nuitee
M
Mizuho • family_with_children • jp
1
2026-08-18 • via Nuitee
M
Marco • solo_traveller • it
5
2026-08-17 • via Nuitee