The Palo Alto Inn

Hotels
9.4 (1290 reviews)
4238 El Camino Real , Palo Alto , us
+1 650-493-4222

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Great value
Cons:
Missing amenities
Noise from upper levels
Harassment incident

Categories

Cleanliness
9.48
Multiple reviews highlight cleanliness as a strong point, though a few minor issues were noted.
Service
9.95
Reviews consistently mention friendly and helpful staff.
Location
9.49
Guests appreciate the good location in relation to attractions and events.
Room Quality
9.44
The rooms are described as well maintained, clean, and comfortable.
Amenities
8.97
Generally positive feedback, although there were mentions of missing items like toothpaste.
Value for Money
9.43
Many reviews indicate the hotel offers great value for the price.
Food and Beverage
8.48
No significant mentions of food and beverage, as breakfast was a missed expectation.
Overall Experience
9.95
Overall sentiment is highly positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:07

Property Description

Convenient Location
Situated just a mile away from the Central Expressway and a minute's drive from the San Antonio Shopping Center, The Palo Alto Inn offers easy access to key attractions.

Modern Room Amenities
Each room at The Palo Alto Inn is equipped with a microwave, refrigerator, coffee maker, satellite TV, and a DVD player. The rooms also feature a work desk, ensuring a comfortable stay for guests.

24-Hour Front Desk and Business Center
With a round-the-clock staffed front desk and a business center providing fax and copy services, guests can enjoy a seamless and productive stay at The Palo Alto Inn.

Book your stay at The Palo Alto Inn now for a convenient and comfortable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Guest Reviews

9.4
Based on 1290 reviews
Cleanliness: 9.48
Service: 9.95
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 9.43
Food and Beverage: 8.48
Overall Experience: 9.95
F
Francesco • couple • it
9
.
Pros:

La pulizia.

Cons:

La doccia

2026-08-15 • via Nuitee
G
Gerardo • couple • it
7
Soggiorno nella norma.
Pros:

Posizione, disponibilità staff e pulizia camera.

Cons:

C’era un odore di chiuso e muffa nella camera. Migliorerei il profumo della camera.
Prezzo alto.

2026-08-15 • via Nuitee
M
Maria Pia • solo_traveller • mx
8
estancia agradable
Pros:

la ubicación es excelente, el servicio es muy cordial y tienen snacks de cortesía

Cons:

Es muy ruidoso respecto de los cuartos superiores y al costado

2026-08-13 • via Nuitee
N
Nicolas • solo_traveller • jp
9
2026-08-13 • via Nuitee
C
christopher • solo_traveller • us
10
2026-08-12 • via Nuitee
P
Papadopoulos • extended_group • gb
9
2026-08-10 • via Nuitee
M
Markus • couple • de
7
2026-08-09 • via Nuitee
C
calicomimi • couple • jp
10
2026-08-08 • via Nuitee
X
XIAOQING • extended_group • cn
10
2026-08-05 • via Nuitee
N
NICOLA • solo_traveller • it
9
Camera spaziosa e pulita. Ottimo rapporto qualità prezzo
Pros:

La pulizia

Cons:

La posizione

2026-08-03 • via Nuitee
M
Mineko • solo_traveller • jp
8
Great value
Pros:

Free parking
Perfect bed making

2026-08-03 • via Nuitee
D
Dr. Mazin • solo_traveller • sa
8
2026-08-02 • via Nuitee
F
fabrice • solo_traveller • ch
9
2026-07-25 • via Nuitee
R
Roberto • solo_traveller • ch
9
2026-07-25 • via Nuitee
L
lu • family_with_children • cn
9
满意
Pros:

有庭院

Cons:

无

2026-07-22 • via Nuitee
J
Joachim • couple • de
10
2026-07-22 • via Nuitee
D
Departure66926685780 • Business • Soulsbyville, California
10
Quiet & Clean
Pros:

We have stayed here several times. It's very clean and quiet. And the staff are so nice.

2026-07-20 • via Tripadvisor
S
Schmid • solo_traveller • us
9
Pros:

Staff is great and the grounds are beautiful. Super peaceful area and very safe.

Cons:

Mattress was a little too soft

2026-07-20 • via Nuitee
C
Christopher • solo_traveller • ie
10
Pros:

The room size and location

Cons:

None that I could think of

2026-07-18 • via Nuitee
B
Bartosz • solo_traveller • gb
10
2026-07-18 • via Nuitee