Days Inn by Wyndham West-Eau Claire

Hotels
Days Inn
6.1 (288 reviews)
6319 Truax Lane , Eau Claire , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Quiet location
Friendly staff
Cons:
Unclean rooms
Poor breakfast quality
Inadequate service in room maintenance

Categories

Cleanliness
3.85
Multiple comments indicate a lack of cleanliness, including dirty towels and unclean rooms.
Service
7.85
Service was described as prompt in addressing an issue, but overall feedback was mixed.
Location
8.35
Location was generally praised, though some issues with nearby conditions were noted.
Room Quality
4.85
Rooms had various issues such as non-functional lights and unclean conditions.
Amenities
5.85
Amenities such as the pool and breakfast offerings were reported as inadequate.
Value for Money
6.85
Considered reasonable for a quick stay, but not suitable for longer visits.
Food and Beverage
3.85
Food quality criticized with several mentions of poor breakfast offerings.
Overall Experience
7.35
General sentiment leans to a negative experience but with some redeeming factors such as location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:12

Property Description

Convenient Location in Eau Claire, Wisconsin

Modern Amenities for a Comfortable Stay
Experience a stay at Days Inn by Wyndham West-Eau Claire with a fitness center, free property-wide WiFi, and a 24-hour front desk. Enjoy the convenience of a grab-and-go breakfast during your visit.

Close to Local Attractions
Located just 12 km from the University of Wisconsin-Eau Claire and 9 km from Chippewa Valley Regional Airport, our hotel offers easy access to key destinations.

Book your stay at Days Inn Eau Claire West now for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Guest Reviews

6.1
Based on 288 reviews
Cleanliness: 3.85
Service: 7.85
Location: 8.35
Room Quality: 4.85
Amenities: 5.85
Value for Money: 6.85
Food and Beverage: 3.85
Overall Experience: 7.35
O
Osier extended_group us
8
2026-08-21 via Nuitee
M
michelle couple us
5
Not Great
Pros:

Breakfast was ok but shut down early

Cons:

I booked though you guys,after I did so I called the property to see if they had the reservation they said yes when we got there they finally found my reservation but said we did not have a booking number and charged 50 dollars more then the booking price.

2026-08-16 via Nuitee
D
Diana solo_traveller us
3
2026-08-11 via Nuitee
S
Scott family_with_children us
4
Dissatisfied.
Pros:

Location good. Breakfast very, very disappointing.

Cons:

Hot tub tiles broken and pieces laying on the bottom of the tub. Pool water was very cloudy. There was little to nothing for breakfast at 8 a.m.

2026-08-05 via Nuitee
K
Kim family_with_children us
1
Very disappointed
Pros:

Room was fine

Cons:

No access to the pool, which is the only reason that we booked the hotel room. Extremely disappointed. The breakfast was terrible and overall service, but when we asked about the pool being closed around the clock, they were extremely rude. We would really like a reimbursement.

2026-08-04 via Nuitee
M
Margaret couple us
2
Horrible.
Pros:

Location worked for the reason we were traveling

Cons:

The facilities are less than maintained.
Peep hole on our door was both ways - you could see into our room.
Shower bar was missing & the holes were left open for water to get behind the wall.
Our beds were missing the blankets.
The cleaner they spray on hard surfaces was still there-Never wiped off.
Tipped over trash can at back entrance. Debris throughout the parking lot.
At check in there was a domestic dispute in the parking lot.
Will never recommend this place to anyone.

2026-07-23 via Nuitee
J
Julissa extended_group us
5
2026-07-20 via Nuitee
V
Vinnie solo_traveller us
8
2026-07-08 via Nuitee
L
Lisa family_with_children us
8
Pros:

Did not stay for breakfast but hsd good rest.

2026-07-02 via Nuitee
P
Paul solo_traveller us
10
Pros:

Convenance

Cons:

Well worn. Interesting floor plan

2026-06-29 via Nuitee
D
David solo_traveller us
8
The staff could have been friendlier.
2026-06-08 via Nuitee
B
Brendon extended_group us
1
One of the worst times I have had
Pros:

Breakfast was horrible not hot and removed most things early.

Cons:

Tried to charge extra for having friends going swimming

2026-06-04 via Nuitee
J
Joseph couple us
6
2026-06-01 via Nuitee
M
Manuel solo_traveller ca
1
Never
Pros:

Nothing mould inside.

Cons:

Charged me more money and twice

2026-05-21 via Nuitee
K
Kristy couple us
4
Not Customer Orientated
Pros:

The rates were cheap.

Cons:

The cleanliness of everything. It seemed every where you looked it was dirty. There was a safe in the room but no key to use it. We stayed 2 nights and no housekeeping was offered. We had 1 small garbage can in our room. It was difficult to get ahold of the front desk person. The continental breakfast was absolutely terrible. Worse we have probably ever had. The pool needed a cleaning and the water was so extremely cold that we could not use it. The pool room itself was not clean. The hotel did not prioritize customer comfort or any kind of “welcome to our hotel” mentality for its guests. However on the plus side, the bed was very comfortable. Each window we looked out of from the hotel had some sort of stack up mess outside such as the lawnmower, old chairs.

2026-05-18 via Nuitee
R
Rightler solo_traveller us
4
Pros:

Liked that it was easy to check in

Cons:

Two fridges and no coffee maker for some reason. The pillows were yellow and TV was outdated and couldn't get the remote to work. Breakfast was very sad only thing edible was the waffles.

2026-05-17 via Nuitee
G
Greg solo_traveller us
2
Cons:

The shower was very dirty the toilet was broken

2026-04-23 via Nuitee
E
Ethan solo_traveller us
6
Pros:

The room was clean and quiet

Cons:

Guest service seemed all over never really at front desk but nice overall

2026-04-19 via Nuitee
R
Rhodes couple us
1
2026-04-02 via Nuitee
W
West extended_group us
9
2026-02-12 via Nuitee