Days Inn by Wyndham West-Eau Claire

Hotels
•
Days Inn
5.9 (166 reviews)
6319 Truax Lane , Eau Claire , US
+1 715-504-0073

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location / near dining
Easy to get to / convenient
Some staff were friendly
Comfortable bed (in some rooms)
Easy check-in (reported by some guests)
Cons:
Poor cleanliness and maintenance (debris, dirty surfaces, missing fixtures)
Terrible continental breakfast (limited, removed early, not hot)
Pool/hot tub closed or dirty; pool area issues
No or broken amenities (no coffee maker, frozen fridge, outdated TV)
Value concerns and extra/incorrect charges reported
Inconsistent or rude service in some interactions

Categories

Cleanliness
3.5
Multiple reviews report poor cleanliness—dirty common areas, debris in parking lot, spray residue left on surfaces, and generally neglected housekeeping.
Service
8.5
Mixed reports: some staff were friendly and check-in was easy, but there are repeated comments about no staff presence, rude interactions, booking/charge problems and difficulty contacting the front desk; overall service is inconsistent but occasionally competent.
Location
10
Consistently praised across reviews: convenient, perfect for travel purposes, easy to get to and near dining options.
Room Quality
7
Mixed room quality: some guests found rooms acceptable, but others reported outdated furnishings, paint/caulk issues, missing blankets, exposed shower holes and intermittent appliance problems.
Amenities
4
Amenities underwhelming or poorly maintained: pool/hot tub issues or closures, no/poor coffee facilities, frozen fridge/freezer, outdated TVs and limited usable amenities.
Value for Money
4
Frequently described as not worth the price—guests expected more for the cost and some were charged extra; while rates can be low, perceived value is poor due to service and condition issues.
Food and Beverage
3.5
Continental breakfast repeatedly criticized: items removed early, little to no hot food, limited options and generally described as disappointing or inedible.
Overall Experience
6.7
Overall mixed-to-negative: strong location and occasional positives (comfortable beds, easy check-in) are outweighed for many guests by cleanliness, breakfast, amenity and maintenance failures leading to low satisfaction for several visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:06

Property Description

Convenient Location in Eau Claire, Wisconsin

Modern Amenities for a Comfortable Stay
Experience a stay at Days Inn by Wyndham West-Eau Claire with a fitness center, free property-wide WiFi, and a 24-hour front desk. Enjoy the convenience of a grab-and-go breakfast during your visit.

Close to Local Attractions
Located just 12 km from the University of Wisconsin-Eau Claire and 9 km from Chippewa Valley Regional Airport, our hotel offers easy access to key destinations.

Book your stay at Days Inn Eau Claire West now for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EAU

Location

Guest Reviews

5.9
Based on 166 reviews
Cleanliness: 3.5
Service: 8.5
Location: 10
Room Quality: 7
Amenities: 4
Value for Money: 4
Food and Beverage: 3.5
Overall Experience: 6.7
M
Michelle • couple • us
5
Not worth the price.
Pros:

Location was perfect.

Cons:

Not worth the price, cable TV was crap, the room itself could use some care and cleaning. Paint all over the place, caulk overload or not enough in some spots. Freezer in the fridge was completely froze over. Continental breakfast was bad.

2026-10-20 • via Nuitee
C
Chrystal • solo_traveller • ca
8
Right off the highway and staff was friendly
Pros:

Around dining places

Cons:

No coffee maker

2026-10-19 • via Nuitee
C
Cassidy • solo_traveller • us
5
Mid.
Pros:

I was expecting later pool times, and more updated rooms. There wasn’t a mini fridge, microwave, or coffee pot in the room. For the price, I would have expected more.

2026-10-18 • via Nuitee
J
Jesse • couple • us
7
Good value. A clean and comfortable place to stay.
Pros:

Great location. Easy to get to.

Cons:

Didn't see any staff members the entire time

2026-10-10 • via Nuitee
A
Angeleque • solo_traveller • us
10
2026-09-15 • via Nuitee
O
Osier • extended_group • us
8
2026-08-21 • via Nuitee
M
michelle • couple • us
5
Not Great
Pros:

Breakfast was ok but shut down early

Cons:

I booked though you guys,after I did so I called the property to see if they had the reservation they said yes when we got there they finally found my reservation but said we did not have a booking number and charged 50 dollars more then the booking price.

2026-08-16 • via Nuitee
D
Diana • solo_traveller • us
3
2026-08-11 • via Nuitee
S
Scott • family_with_children • us
4
Dissatisfied.
Pros:

Location good. Breakfast very, very disappointing.

Cons:

Hot tub tiles broken and pieces laying on the bottom of the tub. Pool water was very cloudy. There was little to nothing for breakfast at 8 a.m.

2026-08-05 • via Nuitee
K
Kim • family_with_children • us
1
Very disappointed
Pros:

Room was fine

Cons:

No access to the pool, which is the only reason that we booked the hotel room. Extremely disappointed. The breakfast was terrible and overall service, but when we asked about the pool being closed around the clock, they were extremely rude. We would really like a reimbursement.

2026-08-04 • via Nuitee
M
Margaret • couple • us
2
Horrible.
Pros:

Location worked for the reason we were traveling

Cons:

The facilities are less than maintained.
Peep hole on our door was both ways - you could see into our room.
Shower bar was missing & the holes were left open for water to get behind the wall.
Our beds were missing the blankets.
The cleaner they spray on hard surfaces was still there-Never wiped off.
Tipped over trash can at back entrance. Debris throughout the parking lot.
At check in there was a domestic dispute in the parking lot.
Will never recommend this place to anyone.

2026-07-23 • via Nuitee
J
Julissa • extended_group • us
5
2026-07-20 • via Nuitee
V
Vinnie • solo_traveller • us
8
2026-07-08 • via Nuitee
L
Lisa • family_with_children • us
8
Pros:

Did not stay for breakfast but hsd good rest.

2026-07-02 • via Nuitee
P
Paul • solo_traveller • us
10
Pros:

Convenance

Cons:

Well worn. Interesting floor plan

2026-06-29 • via Nuitee
D
David • solo_traveller • us
8
The staff could have been friendlier.
2026-06-08 • via Nuitee
B
Brendon • extended_group • us
1
One of the worst times I have had
Pros:

Breakfast was horrible not hot and removed most things early.

Cons:

Tried to charge extra for having friends going swimming

2026-06-04 • via Nuitee
J
Joseph • couple • us
6
2026-06-01 • via Nuitee
M
Manuel • solo_traveller • ca
1
Never
Pros:

Nothing mould inside.

Cons:

Charged me more money and twice

2026-05-21 • via Nuitee
K
Kristy • couple • us
4
Not Customer Orientated
Pros:

The rates were cheap.

Cons:

The cleanliness of everything. It seemed every where you looked it was dirty. There was a safe in the room but no key to use it. We stayed 2 nights and no housekeeping was offered. We had 1 small garbage can in our room. It was difficult to get ahold of the front desk person. The continental breakfast was absolutely terrible. Worse we have probably ever had. The pool needed a cleaning and the water was so extremely cold that we could not use it. The pool room itself was not clean. The hotel did not prioritize customer comfort or any kind of “welcome to our hotel” mentality for its guests. However on the plus side, the bed was very comfortable. Each window we looked out of from the hotel had some sort of stack up mess outside such as the lawnmower, old chairs.

2026-05-18 • via Nuitee