Millennium Hotel Queenstown

Hotels
•
Millennium Hotels
8.3 (1867 reviews)
32 Frankton Road, Queenstown , Queenstown , nz

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
7.65
Room not cleaned adequately during stay; corridor smelled of smoke.
Service
9.15
Staff were welcoming and very helpful.
Location
9.15
Great location, close to town center.
Room Quality
8.15
Rooms were spacious and comfortable, but some dated decor.
Amenities
7.65
Missing some kitchen utensils, and the gym and restaurant showing signs of wear.
Value for Money
8.15
Price feels a bit high considering dated facilities.
Food and Beverage
8.35
Breakfast could be improved but overall food decent.
Overall Experience
8.15
Enjoyable stay with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Luxurious Accommodation and Dining
Millennium Hotel Queenstown boasts spacious rooms with elegant marble bathrooms. Indulge in modern New Zealand cuisine at the Observatory restaurant or unwind at the Club Bar.

Convenient Amenities
All rooms are air-conditioned with separate seating areas and writing desks. Guests are treated to complimentary bathroom amenities and can enjoy free WiFi throughout the hotel.

Prime Location for Adventure
Located centrally, the hotel provides easy access to Coronet Peak, Remarkables, and Cardrona Ski-fields. Immerse yourself in the beauty of Queenstown's surroundings during your stay at Millennium Hotel.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Parking is available for an additional charge (see Hotel Policies).

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

8.3
Based on 1867 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.15
N
Nicolien • solo_traveller • nz
8
2026-04-18 • via Nuitee
K
Kohli • solo_traveller • in
5
Pros:

Liked the hospitality and the staff was very efficient

Cons:

Not at all value for money. Paid as much as 400 USD per day.

2026-04-18 • via Nuitee
S
Susan • family_with_children • nz
8
I loved this hotel. The room was beautifully presented, modern bathroom, and a modern but vintage style. Staff were very
Pros:

Close to the centre, very clean and modern with a vintage charm.

Cons:

No issues with the property. The only downside was our room curtains couldn’t fully close due to one coming off its hooks. The curtains are beautifully tall so will need a ladder to fix.

2026-04-18 • via Nuitee
B
Barbara • family_with_children • au
9
Lovely comfortable hotel a short walk to the centre of town.
Pros:

Lovely comfortable hotel. Great friendly staff. Very nice bar area to hang out.

Cons:

Nothing.

2026-04-17 • via Nuitee
S
Shahjahan • family_with_children • au
10
2026-04-15 • via Nuitee
T
Teresa • extended_group • au
7
For the room rate charged they could do better
Pros:

The location.

Cons:

Rooms not cleaned regularly. Found a spider crawling on the sheet under the doona. Toiletries are not replenished daily and we ran out of shower gel and there was no body lotion provided until the second day of our stay.

2026-04-15 • via Nuitee
S
S2938SMteresaw • Family
6
Average stay
Pros:

Location is great. Walking distance to the Queenstown mall shops and restaurants.
Atmosphere is ok.
Rooms are pretty good size. We stayed in a superior queen beds room. Beds were comfortable to sleep in.
Value other hotels with similar room rate could be far better. I’d stay elsewhere for the same amount of money.
Cleanliness - was disappointed as the carpets were not vacuumed when we checked in. There was just one toilet roll in the bathroom I had to ask for more. Found a spider crawling on the inside sheet under the doona. The bathroom toiletries were not replenished daily. We ran out of shower gel and there was no body lotion provided until the second day of our stay and they left one small tube of it for three of us.
Amenities the gym was utilised by my husband and my son which was pretty ok.

2026-04-14 • via Tripadvisor
R
Raman • family_with_children • nz
8
Enjoyable stay for the family.
Pros:

Great location, onsite parking available.

2026-04-14 • via Nuitee
T
Tracey • extended_group • au
10
2026-04-14 • via Nuitee
T
Tia • couple • nz
5
Below average for the price you pay
Pros:

The bed an bedding was incredible, one of the comfiest beds and pillows. The bathroom/shower were great.

Cons:

The staff would fight and bicker in front of us on multiple occasions, specifically in the restaurant area. The welcome to the hotel was poor, we were not told about the different amenities or anything about the area or anything welcoming or helpful. There was no extra bedding if it got cold which it did, it snowed. We didn’t get room service one the days despite being out majority of the day. The extra nice things like moisturer or drinks etc that you would expect in a hotel like this - there was nothing. The food was also bang average and the service at breakfast just to make an order was really disappointing.

2026-04-14 • via Nuitee
C
Cornelia • couple • de
8
2026-04-13 • via Nuitee
J
James • family_with_children • nz
6
Pros:

Location

Cons:

Rooms small. Noisy air conditioning. Facilities average, no working spa

2026-04-13 • via Nuitee
C
Christine • couple • nz
6
Pros:

Great staff

Cons:

Noise on street level

2026-04-12 • via Nuitee
I
Ian • solo_traveller • au
8
Convenient and nice room
Pros:

All good

Cons:

Restaurant OK but ate out most nights

2026-04-12 • via Nuitee
R
Rhys • solo_traveller • ie
8
Pros:

Location and parking in Central Queenstown

Cons:

Lack of after hours facilties.

2026-04-12 • via Nuitee
S
Susan • couple • au
9
2026-04-12 • via Nuitee
R
Ravijot • couple • au
10
2026-04-11 • via Nuitee
S
Sharif • couple • nz
8
Pros:

Staff very friendly.

Cons:

Not much value given the high price.

2026-04-11 • via Nuitee
J
JINGYU • solo_traveller • cn
9
2026-04-10 • via Nuitee
B
Brian • couple • au
9
2026-04-10 • via Nuitee