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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Skiing
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Breakfast in the room
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Ski storage
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Dining
Millennium Hotel Queenstown boasts spacious rooms with elegant marble bathrooms. Indulge in modern New Zealand cuisine at the Observatory restaurant or unwind at the Club Bar.
Convenient Amenities
All rooms are air-conditioned with separate seating areas and writing desks. Guests are treated to complimentary bathroom amenities and can enjoy free WiFi throughout the hotel.
Prime Location for Adventure
Located centrally, the hotel provides easy access to Coronet Peak, Remarkables, and Cardrona Ski-fields. Immerse yourself in the beauty of Queenstown's surroundings during your stay at Millennium Hotel.
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.
A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.
The guest will be charged a prepayment of the total price at the time of booking.
Parking is available for an additional charge (see Hotel Policies).
Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.
Location
Guest Reviews
No Hot Water in the Middle of Winter — Staff Did Nothing
I stayed at Millennium Hotel Queenstown in July 2026 — the peak of winter season. After spending the entire day sightseeing in freezing temperatures, I returned to my room looking forward to a hot shower. There was no hot water at all.
I went to the front desk immediately. The staff told me they "didn't know when it would come back." I asked what else could be done. Nothing was offered. No room change. No access to shower facilities elsewhere. No upgrade. No compensation. No real apology. Just "please wait" — with no timeline and no follow-up.
I understand things can break. What I cannot accept is a hotel that does absolutely nothing when a guest is left unable to bathe in the middle of winter. The indifference was staggering.
After this experience, I checked other reviews and found that hot water failures have happened here before. This is clearly a known, unresolved maintenance issue — which makes management's lack of preparedness even less forgivable.
I have since filed a formal complaint with the hotel's General Manager, the Managing Director of Millennium & Copthorne Hotels New Zealand, and the corporate head office in London.
I genuinely wish I had something positive to say. I don't. I will never stay at a Millennium hotel again, and I strongly encourage anyone reading this to consider other options in Queenstown. There are plenty of hotels in this town that can guarantee you the bare minimum of a hot shower.
冬天没有热水，工作人员无动于衷
7月冬季旺季入住皇后镇千禧酒店。在零下气温中游览一整天后回到房间，发现完全没有热水，无法洗澡。
立即去前台反映。被告知"不知道什么时候恢复"。我问还能怎么办，什么都没有提供。 不换房、不安排其他洗浴设施、不补偿、不道歉，只说"等着"，没有时间预估，也没有人跟进。
设备故障我可以理解。但一家酒店在住客冬天无法洗澡时什么都不做，这种漠不关心让人震惊。
事后查看其他评价，发现热水故障在这家酒店不是第一次了。这是一个已知的、未解决的老问题——这让管理层毫无准备更加不可原谅。
我已向酒店总经理、千禧酒店新西兰总裁及伦敦集团总部正式投诉。
我真心希望能说点好话，但我说不出来。再也不会住千禧酒店，强烈建议看到这条评论的人在皇后镇选择其他酒店。 这个城市有很多酒店能保证你最起码洗上热水澡。
Almost everything was excellent
Gym needs a serious upgrade
The staff were amazing and it was very clean and comfortable.
It’s right at the top of the hill and you have to pay for the tiny car park.
Very kind staff, quiet,great breakfast
Small parking at rear
this property exceeded me and my sisters expectations for our stay in Queenstown. The staff were absolutely amazing and lovely, our room was actually pretty huge and had two extremely soft beds that were the comfiest hotel beds we've ever slept in! the hotel itself is SO CLOSE to the city centre as well for an amazing price - whenever i take another holiday from wellys oto stay in queenstown, im definitely coming back here - HIGHLY RECOMMEND!!!!
no negatives at all - absolutely perfect place. amazing staff and hospitality overall. rooms were constantly cleaned. a very nice quiet place as well - 100000% recommend to anyone and everyone! :)))))
Very good and clean and location is perfect
This is more of a personal preference but was expecting the sheets to be changed in the 10 days we were there.
Relatively close to town. Greeted by staff with smile. Tv worked. Restaurant nice
Hot water to hotel was broken. Although staff did help by advising a nearby hotel being able to provide shower facilities. This was appreciated as was the complimenatry breakfast
The service was impeccable and the bed was so very comfy!
We had a cancelled flight and last minute we booked this room. Our stay was perfect. The staff were so accommodating and helpful and the room was comfy, warm and in a great location. We cannot fault a thing!
The bed was really nice and the room was big. Very clean. Good facilities and nice environment.
Nothing I did not like.
Nice bedroom with comfortable beds . The food in the restaurant was very good and the staff was excellent. Nice location and very clean hotels
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