Millennium Hotel Queenstown

Hotels
•
Millennium Hotels
8.3 (1956 reviews)
32 Frankton Road, Queenstown , Queenstown , nz

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
7.65
Room not cleaned adequately during stay; corridor smelled of smoke.
Service
9.15
Staff were welcoming and very helpful.
Location
9.15
Great location, close to town center.
Room Quality
8.15
Rooms were spacious and comfortable, but some dated decor.
Amenities
7.65
Missing some kitchen utensils, and the gym and restaurant showing signs of wear.
Value for Money
8.15
Price feels a bit high considering dated facilities.
Food and Beverage
8.35
Breakfast could be improved but overall food decent.
Overall Experience
8.15
Enjoyable stay with some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:53

Property Description

Luxurious Accommodation and Dining
Millennium Hotel Queenstown boasts spacious rooms with elegant marble bathrooms. Indulge in modern New Zealand cuisine at the Observatory restaurant or unwind at the Club Bar.

Convenient Amenities
All rooms are air-conditioned with separate seating areas and writing desks. Guests are treated to complimentary bathroom amenities and can enjoy free WiFi throughout the hotel.

Prime Location for Adventure
Located centrally, the hotel provides easy access to Coronet Peak, Remarkables, and Cardrona Ski-fields. Immerse yourself in the beauty of Queenstown's surroundings during your stay at Millennium Hotel.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Parking is available for an additional charge (see Hotel Policies).

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 15 per day.

Location

Guest Reviews

8.3
Based on 1956 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 8.35
Overall Experience: 8.15
G
gaurav • family_with_children • nz
9
Nice hotel close to the city. Food at the hotel is not great. Good staff
Pros:

Nice room and location

Cons:

Food was not great.

2026-06-06 • via Nuitee
L
Lea • extended_group • nz
9
Modern facility with comfortable beds and excellent value.
Pros:

Great value for our family of 3 to stay in one room. While our stay was short we could not fault the accommodation.

Cons:

On a hill a 10 minute stroll from central Queenstown. Not a problem for me but not ideal if you have accessibility needs.

2026-06-05 • via Nuitee
W
William • couple • au
10
2026-06-03 • via Nuitee
J
Jingjing • couple • nz
9
Cons:

I hope the staff who cleaned my room can be more attentive at work in the future. One day，I sat down on the edge of the small round table when I sat down. I felt intense pain at that moment. So I checked the reason and found the half of the sofa was under the table.

2026-06-03 • via Nuitee
E
Evgeny • solo_traveller • nz
10
2026-06-02 • via Nuitee
P
Petrina • extended_group • nz
9
Overall great stay, Would stay again!
Pros:

Room lovely and clean. Great shower.

Cons:

Didn't like the square pillow on the bed - other than that very comfortable.
Would have been great to have water coolers one each floor to make filling water bottles easier!

2026-06-01 • via Nuitee
M
Maddison • family_with_children • nz
7
Overall we’re happy with our stay, just need to improve a few small things and it would be great
Pros:

Staff are incredibly helpful and polite. Very accomodating towards kids and reasonable with discounts etc.
We discovered our shower head was broken during the first shower, we told staff and it was fixed promptly.
Beds were very comfy (but bottom sheet needs to be bigger as the mattress was constantly exposed while lying in bed)
Cleanliness was great, bedrooms were serviced every day by staff. Also nicely renovated and cosy.
Spa and sauna were great! Kids loved it
Location was great, we had our own car so drove around but is easily walking distance to town.

Cons:

Buffet breakfast is average at best. Hot food is no good. Not worth the money. Didn’t bother with any other meals
Parking was an additional $15 per day.
Netflix wouldn’t cast to our TV but other apps worked.
No sink in our room (except the bathroom) despite having a jug, only had one small carton of milk in the fridge and that’s it.
Rooms have no sound proofing at all! You can hear everything from people in the corridors and above

2026-05-31 • via Nuitee
K
Kate • family_with_children • au
9
Comfortable and clean
Pros:

Great location and friendly staff

Cons:

Expensive parking

2026-05-31 • via Nuitee
N
Nikki • couple • us
9
Pros:

The beds were very comfortable and the staff was always friendly and very helpful with travel advice.

2026-05-30 • via Nuitee
J
John • couple • au
10
Great location
Pros:

Liked the location, nice room and quick room service

Cons:

Nil

2026-05-28 • via Nuitee
D
dave • couple • nz
10
Beyond excellent, thank you so much Millennium Hotel Queenstown
Pros:

The Manager and staff went above our expectations. Our heater in our room did not work so we were upgraded to a bigger room with a nicer view. Our drinks were free at dinner time and then upon checkout, we did not get charged for parking. The staff made us feel so welcome. We have stayed at many hotels/motels in Queenstown and for our future stays we will not stay anywhere else but here. The staff are a credit to this hotel and we cannot thank them enough for their service. Oh and the food in the restaurant was beautiful!

Cons:

There was absolutely nothing that we would change. We highly recommend this Hotel.

2026-05-28 • via Nuitee
M
Michael • couple • au
10
2026-05-27 • via Nuitee
C
Charlotte • couple • nz
9
Amazing staff and super accommodating
Pros:

I really enjoyed the layout of the room, the tv was super easy to cast to as well. I also liked the parking, there’s parking designed for smaller cars or bigger cars so finding a park was super easy each time.

Cons:

There wasn’t much I didn’t like, the shower head did keep falling down while in use but I think it’s just the handle that it sits in. There wasn’t really enough ventilation in the bathroom either so the room ended up very steamy. The jug that is provided with the room was good but the cord isn’t long enough for it to be plugged in and sat down, I had to hold the jug while it boiled.

2026-05-27 • via Nuitee
D
DARIUS • solo_traveller • nz
6
It's like, time is up, go away!
Pros:

Location is reasonably close to the shops

Cons:

Room key automatically deactivated at 10AM of check out day.
I was loading my luggages at the underground carpark and was lock out in the cold I have to call my wife to get down the parking. It's a health and safety matter that needs to corrected.

2026-05-26 • via Nuitee
C
Carolyn • couple • nz
8
this place exceeded my expectations it was very good value for money and good food in the restaurant
Pros:

Large Room with large bed and brand new nice bathroom

Cons:

pillows were a bit hard

2026-05-25 • via Nuitee
• extended_group • nz
8
2026-05-24 • via Nuitee
S
steve • solo_traveller • nz
8
Pros:

Clean

2026-05-24 • via Nuitee
F
Fergus • solo_traveller • nz
7
No nonsense. Perfect for those who want location and want comfort. Not somewhere you stay 24/7 - but a great base.
Pros:

Great beds/rooms - no fuss. Comfortable.

Cons:

Dated…. Rooms are bit hard to navigate

2026-05-23 • via Nuitee
B
Bart • family_with_children • my
8
Pros:

We had a short stay at the hotel and found it convenient in proximity to town with friendly helpful staff. I had no trouble with reserving a parking bay for a night and found the self serve laundry very useful. All in all, enjoyed our stay.

2026-05-22 • via Nuitee
S
Susan K • family_with_children • us
10
Rooms are spacious and comfortable. Staff is friendly and helpful.Location is close to shopping/food
Pros:

Room was spacious and comfortable. Everything was clean and bright.
Loved the taste testing of local fudges.
Staff was very helpful and soooo friendly every day! Were very helpful when we needed directions to local food and helped us book a shuttle back to the airport.

2026-05-21 • via Nuitee