Sonesta ES Suites Chicago - Schaumburg

Hotels
Sonesta Hotels
8.8 (676 reviews)
901 East Woodfield Office Court , Schaumburg , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Heating problems
Housekeeping inconsistency

Categories

Cleanliness
7.94
Some reviews noted dirty headboards and walls, indicating a need for better cleanliness.
Service
9.41
Standard quality for this hotel tier but faced issues with housekeeping.
Location
9.45
Conveniently located near shopping and amenities.
Room Quality
8.4
Rooms are spacious, though some reviews mentioned the need for updates.
Amenities
8.43
Pet-friendly with good facilities but some amenities like internet need improvement.
Value for Money
8.89
Overall perceived as fair value despite issues with security deposits.
Food and Beverage
8.94
Breakfast options were good and rooms were equipped for meal preparation.
Overall Experience
8.91
Generally positive experiences, though some specific issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:49

Property Description

Luxurious Suites with Home-like Comforts

Fully Equipped Kitchens and Free WiFi
The suites at Sonesta ES Suites Chicago - Schaumburg provide the perfect blend of comfort and convenience with fully equipped kitchens, separate living and bedroom areas, multiple satellite televisions, and complimentary WiFi.

Convenient Amenities for a Relaxing Stay
Indulge in a complimentary breakfast with fresh coffee, and take advantage of the bottled water and coffee station. The hotel also offers a seasonal swimming pool, on-site convenience store, lobby smoothie and coffee bar, fitness room, sports court, BBQ grills, and an on-site laundry facility.

Ideal Location for Business and Leisure
Conveniently situated near Interstate 290, the hotel provides easy access to businesses and attractions. Explore Woodfield Mall just 1.6 km away, or take a short drive to Downtown Chicago. Book now for a delightful stay at Sonesta ES Suites Chicago - Schaumburg.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note minimum check-in age is 21 years or older. Contact hotel for details.

When traveling with dogs, please note that an extra charge of $75 fee per 7 night stay and "$150 for all longer stays applies. A maximum of 2 dogs per room is allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 676 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
D
Dudal couple us
10
Happy!!!!!
Pros:

Happy!!!!

2026-04-03 via Nuitee
N
Natasha family_with_children us
1
Horrible and do not recommend. Checked out the same day and was not able to get my money back.
Pros:

Location was the only thing to like about this property.

Cons:

The room was so disgusting that we did not stay and checked out right away. Dead bug smears on the walls and ceilings. Killed a spider and centipede. Carpet was disgusting, baseboards were filthy, food wrapper taped to the baseboard which means the room was not cleaned. The whole place just seemed very sketchy. The pictures online do not reflect on what the property looks like. The reviews I read before booking do not reflect the property, not sure where those people stayed because it was not the same place.

2026-04-02 via Nuitee
A
Aisling family_with_children ie
4
2026-04-01 via Nuitee
G
Gilberto solo_traveller us
8
2026-04-01 via Nuitee
S
SIYUAN family_with_children cn
8
Pros:

地理位置非常方便,两卧两卫非常适合家庭出行,这已经是我第三次入住了,明年如果再来依旧会选择这里

Cons:

有些设施有点老化了

2026-04-01 via Nuitee
D
Dustin2300 family_with_children us
9
Pros:

Like the area, close to alot of restaurants and the woodfield mall

2026-03-31 via Nuitee
B
brenda extended_group us
10
2026-03-30 via Nuitee
O
Orozbai couple us
5
2026-03-30 via Nuitee
S
Scott Gafney family_with_children us
10
Pros:

I always stay at Sonesta when working in Chicago. Its nice to have a 1 bedroom apartment with a full kitchen. Love this place!

2026-03-27 via Nuitee
N
Norman couple us
10
2026-03-26 via Nuitee
B
Bruno family_with_children us
8
2026-03-24 via Nuitee
L
Luis couple us
10
2026-03-18 via Nuitee
A
Andrew couple us
10
Pros:

Spacious, great value

2026-03-16 via Nuitee
P
paulo extended_group ca
9
2026-03-16 via Nuitee
L
LAMONN couple us
10
2026-03-16 via Nuitee
P
paulo extended_group ca
9
2026-03-16 via Nuitee
P
Porschia couple us
8
2026-03-10 via Nuitee
O
Okan couple us
7
2026-03-09 via Nuitee
5
532vernonb Couples
4
They're stealing deposits
Pros:

I went to the Sonesta twice and this is the second time they haven't given my my deposit back it's crazy I've been calling and calling and calling now I'm filing a complaint with the Better Business Bureau

2026-03-03 via Tripadvisor
S
Singh family_with_children us
8
2026-03-02 via Nuitee