Best Western Inn & Suites San Diego Zoo -SeaWorld Area

Hotels
•
Best Western
8.2 (1534 reviews)
2485 Hotel Circle Pl , San Diego , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Cons:
Inconsistent breakfast service
Cleanliness and maintenance issues

Categories

Cleanliness
7.69
Some reviews mentioned issues with cleanliness and maintenance.
Service
8.66
Most reviews highlighted positive interactions with staff, although there were a few negative comments.
Location
8.7
Guests appreciated the convenient location near attractions.
Room Quality
8.15
Rooms were generally considered good, but some had issues such as lack of hot water.
Amenities
8.18
Amenities were decent, but breakfast service was lacking.
Value for Money
8.64
Guests felt that the hotel offered good value for the price.
Food and Beverage
7.19
Breakfast service was subpar, with many complaints about the lack of food.
Overall Experience
8.36
Overall impressions were mixed but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:55

Property Description

Spacious Accommodations and Prime Location
Experience comfort and convenience at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area. Located near major attractions like SeaWorld® San Diego and the San Diego Zoo, our hotel offers spacious accommodations perfect for both business and leisure travelers.

Amenities for a Relaxing Stay
Start your day right with a complimentary Grab & Go Breakfast before exploring the city. Unwind by taking a refreshing swim in the outdoor heated pool or relaxing in the hot tub. Need to catch up on work? Utilize our in-suite work desks or visit our business center.

Variety of Room Options and Family-Friendly Features
Choose from a range of room options, including suites and family suites with bunk beds. Our hotel caters to families, providing amenities like a guest laundry facility and free Wi-Fi throughout the property.

Book now for a memorable stay at our hotel!

Important information:

"All guests must provide a valid government issued photo ID and chip enabled credit card with the same name that was used for booking the reservation, including advance purchase at check in. 50.00 USD, chip enabled credit card security deposit required for check-in."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.2
Based on 1534 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
K
Katherine • family_with_children • us
8
2026-03-24 • via Nuitee
N
nekenziej • Family
2
Very disappointing stay with multiple issues and poor conditions
Pros:

This was a very disappointing stay. The hotel is currently under construction, which was not disclosed before booking and only mentioned at check-in. Our room was placed directly next to construction, making it noisy and uncomfortable.

The room had multiple issues. The shower only had lukewarm water. The pullout couch was extremely uncomfortable—you could feel the springs and metal bars—and it had crumbs on it when opened. No pillows were provided for the pullout couch until we asked, and we were denied additional pillows beyond two flat ones. Only one small, worn blanket was provided, with no comforter.

Parking was very limited because the garage is filled with construction equipment. The elevator was in poor condition, covered with cardboard and duct tape, and it got stuck on the second floor, forcing me to carry two 50 lb suitcases down the stairs.

Overall, the lack of transparency, cleanliness, comfort, and proper accommodations made for a very frustrating experience.

2026-03-20 • via Tripadvisor
N
Nekenzie • family_with_children • us
1
A very frustrating stay with undisclosed construction and unacceptable room conditions.
Pros:

Unfortunately, there was very little to like about this stay.

Cons:

The hotel is under active construction, which was not disclosed before booking and only mentioned at check-in. Our room was placed directly next to construction, making it noisy and disruptive.

The room had multiple issues. The shower only had lukewarm water. The pullout couch was extremely uncomfortable—you could feel the springs and metal bars—and it had crumbs on it when opened. No pillows were provided for the pullout couch until we asked, and we were denied additional pillows beyond two flat ones. Only one small, worn blanket was provided, with no comforter.

Parking was very limited due to construction equipment in the garage. The elevator was in poor condition, covered with cardboard and duct tape, and it got stuck on the second floor, forcing me to carry two 50 lb suitcases down the stairs.

Overall, the lack of cleanliness, comfort, and transparency made for a very frustrating experience.

2026-03-20 • via Nuitee
D
David • family_with_children • us
7
Not bad for the price.
Pros:

The location was perfect for both SeaWorld and the Zoo. A little off the freeway.

Cons:

The hotel was short-staffed and parking was tight. The towel rack broke off the wall in the bathroom. The pool was extremely cold.

2026-03-19 • via Nuitee
A
Alicia • couple • us
1
Cons:

They charge for parking, yet there’s no where to park. Pay for continental breakfast and breakfast ran out 1 hr after opening

2026-03-17 • via Nuitee
T
tammy • family_with_children • ca
6
2026-03-17 • via Nuitee
F
Fabian Devadas • couple • cr
8
2026-03-17 • via Nuitee
S
sandra • solo_traveller • us
6
2026-03-15 • via Nuitee
S
Sandra • couple • us
4
Would not stay again
Pros:

Pros- the location and the bed was comfortable. I had a couch and a another tv.

Cons:

Cons- the hotel is run down, carpet smells, the elevator sounded like it was breaking every time I used it. The breakfast (microwaved waffles, cereal and toasted bread, soggy scrambled eggs, and links) not worth the price. In top of that they have somewhere hidden that they charge for parking per night! ! $30!! I have no idea why. It’s not a fancy hotel it’s no where in a fancy area and it’s a pointless fee!! I got the notices after I booked about parking.

2026-03-13 • via Nuitee
M
Miciah • extended_group • us
3
Terrible
Pros:

Location and free breakfast

Cons:

The staff

2026-03-12 • via Nuitee
K
Kiowa • couple • us
8
2026-03-11 • via Nuitee
E
Edward • family_with_children • us
10
2026-03-06 • via Nuitee
C
Cathy • couple • us
8
Pros:

Close to everything we wanted to do

Cons:

The first room we were issued was ok but after getting showered and ready to relax an watch TV the TV didn’t work.Called the front desk and they sent maintenance up to try to fix the problem very nice guy he tried different things like changing out the box nothing was working. So we had to move to a different room. Mind you we had to get dressed ,pack all our clothes again move to a new room at 8:30pm .
I felt I was inconvenience and called the ft desk to see if she could maybe cancel our parking fees .She responded by telling me , we didn’t make you stay in that room but she would reimburse 1 night parking. I was ok with that but never seen a reimbursement.

2026-03-02 • via Nuitee
Y
Yvette • couple • us
10
2026-03-01 • via Nuitee
O
othman • solo_traveller • sa
1
2026-02-28 • via Nuitee
O
othman • solo_traveller • sa
1
2026-02-28 • via Nuitee
J
Jeske • extended_group • us
1
2026-02-13 • via Nuitee
B
Bitia • family_with_children • us
10
Nice quiet night
Pros:

Property was clean. Staff was friendly.

Cons:

N/A

2026-02-10 • via Nuitee
J
JOSE ANTONIO • family_with_children • mx
10
confortable
Pros:

la verdad habitacion muy limpia , desayuno muy bueno , lo unico si que se cobra $26 dolares y deberia de ser parte del hotel tener estacionamiento al huesped

Cons:

la verdad lo vuelvo a decir pagar el estacionamiento $26 dolares ,creo deberia ser parte de los servicion que brinda el hotel al huesped

2026-02-09 • via Nuitee
E
Erica • extended_group • us
5
All is covered in the first part
Pros:

I love the location! It was near everything San Diego has to offer. However there were a few bugs in the room that freaked the kids out and we made sure to wash everything when we returned home. The staff when I first arrived was not kind of rude but the staff the next day was great. Not sure if we would stay here again and the price was a little steep considering our experience.

Cons:

Bugs, price, different experience with different staff

2026-01-25 • via Nuitee