Best Western Inn & Suites San Diego Zoo -SeaWorld Area

Hotels
Best Western
8.2 (1650 reviews)
2485 Hotel Circle Pl , San Diego , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Cons:
Inconsistent breakfast service
Cleanliness and maintenance issues

Categories

Cleanliness
7.69
Some reviews mentioned issues with cleanliness and maintenance.
Service
8.66
Most reviews highlighted positive interactions with staff, although there were a few negative comments.
Location
8.7
Guests appreciated the convenient location near attractions.
Room Quality
8.15
Rooms were generally considered good, but some had issues such as lack of hot water.
Amenities
8.18
Amenities were decent, but breakfast service was lacking.
Value for Money
8.64
Guests felt that the hotel offered good value for the price.
Food and Beverage
7.19
Breakfast service was subpar, with many complaints about the lack of food.
Overall Experience
8.36
Overall impressions were mixed but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:55

Property Description

Spacious Accommodations and Prime Location
Experience comfort and convenience at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area. Located near major attractions like SeaWorld® San Diego and the San Diego Zoo, our hotel offers spacious accommodations perfect for both business and leisure travelers.

Amenities for a Relaxing Stay
Start your day right with a complimentary Grab & Go Breakfast before exploring the city. Unwind by taking a refreshing swim in the outdoor heated pool or relaxing in the hot tub. Need to catch up on work? Utilize our in-suite work desks or visit our business center.

Variety of Room Options and Family-Friendly Features
Choose from a range of room options, including suites and family suites with bunk beds. Our hotel caters to families, providing amenities like a guest laundry facility and free Wi-Fi throughout the property.

Book now for a memorable stay at our hotel!

Important information:

"All guests must provide a valid government issued photo ID and chip enabled credit card with the same name that was used for booking the reservation, including advance purchase at check in. 50.00 USD, chip enabled credit card security deposit required for check-in."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Location

Guest Reviews

8.2
Based on 1650 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
D
Dave solo_traveller gb
8
2026-08-15 via Nuitee
I
Irene solo_traveller us
10
Happy Guests Happy Staff
Pros:

I loved the convenient location. There was easy access to the I-8 and I-5. The whole place was friendly, from the guests to the staff! And everybody greets you, even if they're busy!

Cons:

Well, there was not much I disliked. Parking is tight but that would be ok if people knew to be patient. Somebody dinged my car. However I bought this car to be useful, not for display.

2026-08-15 via Nuitee
R
Rangel couple us
10
2026-08-14 via Nuitee
A
Aaron family_with_children us
3
Never staying here again.
Pros:

The photos are extremely misleading. Rooms are run down and dusty and not kept up. My daughter was bit by a spider while there and now has an infection. Had a spider in the shower. Whole hotel needs updated. Charged me an extra 400$ than what my booking said. Tried to reach out to the property about being unhappy and never got a response. Very very disappointing. Absolutely not worth the money.

Cons:

Service, upkeep, cleanliness was terrible. Bed was damp when we first checked in due to how humid it was in the room. Spiders.

2026-08-12 via Nuitee
J
JULIANO family_with_children br
7
2026-08-08 via Nuitee
V
Victoria family_with_children us
4
2026-08-08 via Nuitee
F
Fabricio Emilio family_with_children pl
9
Recommended
Pros:

The room was big. There is parking on site, but you can also park on the street. The staff was friendly and helpful. There is a pool and a mini market to buy things if you need. Location close to the Zoo. Recommended.

Cons:

Not enough tables/chairs during breakfast for the number of people that were staying. Not a big problem, but we had to wait for people to leave so that we could sit.

2026-08-08 via Nuitee
J
Jim solo_traveller gb
9
Pros:

Pool and free breakfast

2026-08-07 via Nuitee
K
Karla family_with_children us
3
Would not stay here again
Pros:

Location !!

Cons:

They had no room keys available, so each time you had to ask the front to open your room the wait to have them open was long so many people waiting it was a hassle would not recommend!!!

2026-08-06 via Nuitee
L
Lindsey solo_traveller us
7
Pros:

We really enjoyed how close it was to Sea World. We enjoyed the view from our window of the pool.
We liked how the room had a separate little room.

Cons:

We didn't like how the sink wasnt in the bathroom. It was apart of the room.
We didn't like how there was no freezer to freeze our ice packs for the next day on our trip.
We wish there were towels at the pool instead of having to use our own.

2026-08-04 via Nuitee
A
Angel Gleenn solo_traveller mx
8
Pros:

Ok

Cons:

Nothing

2026-08-03 via Nuitee
N
Nadia family_with_children us
10
2026-08-02 via Nuitee
C
Castillo solo_traveller mx
10
Pros:

Excelente ubicación, limpio

2026-07-23 via Nuitee
B
barraza family_with_children mx
10
Pros:

Muy bien, buena ubicación y muy amables

2026-07-23 via Nuitee
J
Jacob family_with_children us
5
Meh.
Pros:

Location.

Cons:

Sofa bed un usable. Wi fi didn’t work.

2026-07-23 via Nuitee
M
Michelle family_with_children us
5
Wouldn't stay here again.
Pros:

Breakfast was well stocked and the staff worked hard to keep it clean. Pool was nice.

Cons:

Had to request extra pillows and blankets 3 times over several hours, instead of blankets was given sheets. Something isn't right with the toilet flushing system and had to call twice in 3 days for a plunger. Room felt incredibly small for 6 people, no luggage racks.

2026-07-21 via Nuitee
L
Lee Coffman family_with_children us
5
Pros:

Room was average and had enough space for my family.

Cons:

Website mislead us on how many beds were in the room.

2026-07-21 via Nuitee
J
Jasmine family_with_children us
3
PLEASE CALL IN CHECK TO CHECK THE REAL FULL PRICE AND BE PREPARED THAT PAY 150 DEPOSIT! I WENT TO THE FRONT DESK TO ASK
Pros:

The only think I can I liked was the breakfast part

Cons:

That parking, if I’m staying at the hotel why do I have to pay to park? Then ppl was parking any kind of way AND IT WAS NOT ENOUGH ROOM! HAD TO REQUEST FOR HOUSE KEEPING TO GIVE NE MORE CKEAN TOWLS! Water RUNS ON THE FLOOR WHILE SHOWERING

2026-07-14 via Nuitee
K
Kristi solo_traveller us
10
Pros:

Loved our stay. Clean room. Beds are FANTASTIC. Helpful staff. Quiet hotel.

Cons:

Parking is tight

2026-07-13 via Nuitee
D
Dennis solo_traveller us
9
2026-07-13 via Nuitee