Best Western Inn & Suites San Diego Zoo -SeaWorld Area

Hotels
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Best Western
8.2 (1616 reviews)
2485 Hotel Circle Pl , San Diego , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Cons:
Inconsistent breakfast service
Cleanliness and maintenance issues

Categories

Cleanliness
7.69
Some reviews mentioned issues with cleanliness and maintenance.
Service
8.66
Most reviews highlighted positive interactions with staff, although there were a few negative comments.
Location
8.7
Guests appreciated the convenient location near attractions.
Room Quality
8.15
Rooms were generally considered good, but some had issues such as lack of hot water.
Amenities
8.18
Amenities were decent, but breakfast service was lacking.
Value for Money
8.64
Guests felt that the hotel offered good value for the price.
Food and Beverage
7.19
Breakfast service was subpar, with many complaints about the lack of food.
Overall Experience
8.36
Overall impressions were mixed but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:55

Property Description

Spacious Accommodations and Prime Location
Experience comfort and convenience at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area. Located near major attractions like SeaWorld® San Diego and the San Diego Zoo, our hotel offers spacious accommodations perfect for both business and leisure travelers.

Amenities for a Relaxing Stay
Start your day right with a complimentary Grab & Go Breakfast before exploring the city. Unwind by taking a refreshing swim in the outdoor heated pool or relaxing in the hot tub. Need to catch up on work? Utilize our in-suite work desks or visit our business center.

Variety of Room Options and Family-Friendly Features
Choose from a range of room options, including suites and family suites with bunk beds. Our hotel caters to families, providing amenities like a guest laundry facility and free Wi-Fi throughout the property.

Book now for a memorable stay at our hotel!

Important information:

"All guests must provide a valid government issued photo ID and chip enabled credit card with the same name that was used for booking the reservation, including advance purchase at check in. 50.00 USD, chip enabled credit card security deposit required for check-in."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 24 per day.

Location

Guest Reviews

8.2
Based on 1616 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.19
Overall Experience: 8.36
A
Araceli • solo_traveller • us
10
2026-06-25 • via Nuitee
L
Liyi • family_with_children • us
9
2026-06-25 • via Nuitee
K
Kimberly • family_with_children • us
4
Hotel needs improvement!
Pros:

Front desk staff were very friendly and we had a very quick check-in. Breakfast was great! Location was perfect to Sea World and the San Diego Zoo!

Cons:

The bed was ok but the pillows were horrible. If you are going to stay here bring your own! They were flat like a pancake. The bathroom had mold on the walls and the bathroom fan was not working. During our stay, the room had a stong musty odor. The condition of the room significantly impacted my ashma and breathing conditions. With the price we paid per night I don't think these conditions were acceptable.

2026-06-24 • via Nuitee
A
Ana • family_with_children • us
1
2026-06-24 • via Nuitee
Y
Yaeleen • couple • us
7
2026-06-18 • via Nuitee
L
Long • couple • us
10
2026-06-16 • via Nuitee
D
Darlene • family_with_children • us
8
Overall great
Pros:

Location

Cons:

Needs a bit updating

2026-06-16 • via Nuitee
R
Rrika • family_with_children • us
7
Pros:

Breakfast and room was good!

Cons:

The parking was horrible, we paid $26.00 a night and it was hard to find parking, spaces too small

2026-06-13 • via Nuitee
C
Charla • solo_traveller • us
7
Pros:

Location. Easy access to the freeway and different activities around town.

Cons:

Remodeling being done on the same floor and room directly next door. A good portion on the covered spaces were being utilized by the construction crew.

2026-06-12 • via Nuitee
V
Valencia • family_with_children • us
7
Pros:

The pool was nice. The staff was nice. The housekeeping lady was nice. The location was close to Seaworld in the airport so that was a good thing.

Cons:

The elevator in the back was really creepy. People were spitting in it. The rooms definitely could’ve been a little more modern for the price that I paid, but it was still OK. Better than some for sure.

2026-06-12 • via Nuitee
M
Marina Grant • family_with_children • us
9
Pros:

Breakfast good
cant sleep on a couch, so not comfortable

Cons:

My booking with booking.com included a king bed, queen bed, and couch.

There are no rooms like this in this hotel. There wasn't enough space for us to sleep.
Hotel is nice, but booking messed up with room.

2026-06-12 • via Nuitee
M
martin • family_with_children • us
10
n/a
Pros:

nice area

Cons:

n/a

2026-06-11 • via Nuitee
M
Monica • family_with_children • us
10
2026-06-10 • via Nuitee
J
Jordan • solo_traveller • us
3
Sewage smell in rm and dirty pool
Pros:

The room itself was ok, comfortable, clean

Cons:

Paper thin walls, stomping and banging upstairs until 1 am. If anyone showered, the room would smell like sewage. The pool had a lot of floaties and a layer of scum built up on the top tiles. Due to the sewer smell and noise, we checked out 2 nights early and found other accommodations.

2026-06-10 • via Nuitee
S
stephen • solo_traveller • us
5
2026-06-10 • via Nuitee
R
Regina • extended_group • us
4
Hotel needs some updating, new hallway carpets; or at least a steam cleaning.
Pros:

Location was ideal; close in distance to most attractions.

Cons:

The rancid odor in elevator and hallways; as well as the difficulty and overcrowded parking structure.

2026-06-05 • via Nuitee
J
Jaime • family_with_children • us
5
Bearable
Pros:

Was affordable

Cons:

Too many homeless people. Construction going on the entire stay. Found toe nail clippings inside of the pull out bed. We caught a rash from the bed

2026-06-04 • via Nuitee
F
Fernanda • family_with_children • us
10
2026-06-02 • via Nuitee
B
Buckner • family_with_children • us
7
Pros:

It was a very convenient location and we didn’t have to do as much driving as anticipated

Cons:

They only had eggs and waffles for breakfast, which was inconsistent with the reviews I saw here of everyone raving about their breakfast

2026-06-01 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-05-30 • via Nuitee