Avon Old Farms Hotel

This is a great hotel esp when traveling with families.
The outdoor pool area is beautiful and has a wonderful combination of sun and shade!
My 11 y/o even found a basketball hoop/ balls in the rear parking lot.
Gardens, a creek and wooded areas all around to explore.
A great value with an included hot breakfast every morning and free parking!
Just outside West Hartford!

Unfortunately, there was a very unfriendly person at the front desk “greeting us” when we arrived. She wanted to add an extra “resort fee.” Our usual credit card did not work for this extra fee. If we had not been able to produce another credit card, she would have thrown us out on the street at 9 PM.
To this woman’s surprise, we produced a separate credit card that worked. Once that card worked, the receptionist tried to “bond”ִ with us. She complained about the job as not being very good, but that she needed it to put her daughter through college. Then she said perhaps the computer hadn’t been working, she was never willing to look at herself as having perhaps made a mistake.
Because of this whining and unfriendly receptionist we cannot recommend this hotel. They should be more careful about whom they hire to deal with the public.

I love the esthetic of the hotel. I've stayed there a few times. I like its old world charm, canopy beds and spiral staircases.

Hotel needs a lot of repairs and cleaning.

The property was very quaint however they use something like popery or some kind of scent all over the hotel that made me incredibly sick all night

The night staff man from Jamaica was incredibly nice and accommodating

I literally was having trouble breathing

The bed was rockhard

There was only one place to charge your phone in the room, which was across from the bed, which was incredibly inconvenient

I had to wait in the morning for almost 15 minutes for someone to come to the front desk to get my receipt

It was horribly overpriced

The room was musty and humid, and the air-conditioning did not work well

For the money spent on the room it was definitely not worth it

I would’ve had a more comfortable stay at a Hilton


I think for someone doing a wedding there or something it’s a beautiful property, but it did remind me of a nursing home

I give this a two

Horrible staff. They do not care about you. The rooms are outdated. Taylor, Michael, and robin are all awful extremely rude employees. Do not stay here. It is not worth your money.

Our room was competitively priced with nearby hotels. The hotel has large rooms attractively furnishe in colonial revival style. The bathrooms are in need of a refresh. The toilet was slow to flush and the faucets were damaged but still working. Lots of rust on the bathroom light fixture. The breakfast included in the room cost was the typical scrambled egg buffet like chain hotels. This is a large hotel so I can imagine it’s financially challenging as a business.

A lovely property, well appointed.

Lovely older hotel very conveniently located. Friendly staff. Comfortable beds. Breakfast included had hot eggs, bacon & potatoes as well as toast and cereal options. Dinner only available 3 nights a week, but plenty of local options. Will stay here again

Perfect East Coast classic hotel, and by that I don’t mean stuffy but well appointed, tasteful, with lots of special details like books and magazines to read, some historical displays that connect you to the location. Comfortable couches to sink into in the common areas, with fireplace, games to play. Cozy timbered bar. Pool table. Little nooks where you could work quietly. We loved our room, which was very comfortable and tasteful. Great bed and pillows and an actual comforter instead of just a sheet and stiff coverlet as one usually finds in the summertime. Slept like a dream. We were in the upper building and its lobby is a pleasure to walk into, smells wonderful too. The grounds behind are fun to explore. Lots of birds and baby bunnies bouncing through the garden. The pool is magnificent! Perfect temperature, with a dramatic backdrop of towering pines. Heaven. All the staff that we encountered were friendly and helpful. Coffee available anytime and there was wine cheese and crackers in the lobby when we checked in. Breakfast was copious. Tons of parking & not far to go for restaurants or shopping. So, overall - loved that it was a “real“ hotel that felt gracious, not an ironic take on old-fashioned graciousness.

Big pool, great breakfast buffet especially the waffles and Vermont maple syrup, hot shower with good pressure.

Calm peaceful atmosphere