Hyatt Centric Santa Clara Silicon Valley

Hotels
Hyatt Centric
8.7 (724 reviews)
3100 Lakeside Drive , Santa Clara , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Modern facilities
Cons:
Overpriced breakfast
Elevator issues
Noise from the freeway

Categories

Cleanliness
8.7
Hotel is clean and rooms are updated.
Service
9
Staff were friendly and helpful.
Location
8.7
Location is ideal and convenient.
Room Quality
8.9
Rooms are modern and well-maintained.
Amenities
8.7
Pool area and restaurant are nice.
Value for Money
8.5
Breakfast was overpriced, but overall stay was worth it.
Food and Beverage
8.2
Food was average; breakfast was disappointing.
Overall Experience
8.9
Overall a great stay; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:11

Property Description

Convenient Location: Situated minutes away from tech giants and Silicon Valley's cultural hub, Hyatt Centric Santa Clara Silicon Valley offers easy access to key destinations like San Jose, Cupertino, and Palo Alto.

Luxurious Amenities: Enjoy fine dining at our on-site restaurant, relax by the swimming pool or fire pits in our scenic outdoor courtyard, and savor breathtaking views of Silicon Valley from your suite.

Nearby Attractions: Explore popular sites such as California's Great America and Levi Stadium during your stay at our hotel.

Experience the best of Silicon Valley at Hyatt Centric Santa Clara Silicon Valley. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

Location

Guest Reviews

8.7
Based on 724 reviews
Cleanliness: 8.7
Service: 9
Location: 8.7
Room Quality: 8.9
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 8.2
Overall Experience: 8.9
N
Ninfa couple us
9
2026-06-01 via Nuitee
C
Companion22535383504 NONE Oxnard, California
6
It could have been amazing
Pros:

Upon pulling up and walking into this hotel, it was very beautiful. The library when you walk in is super awesome as the books are real. the room with the pullout couch had a separate sleeping room, which was nice. The biggest downfall were the beds. The beds were extremely uncomfortable to the point that none of us slept very well at all. Unfortunately, what could’ve been a super awesome stay was just mediocre. aside from the beds, the Jacuzzi was green. I do have to say the front desk. Staff was amazing as well as any other staff that we encountered at the hotel.

2026-05-28 via Tripadvisor
R
Robin solo_traveller us
9
2026-05-25 via Nuitee
A
Azin couple us
10
2026-05-20 via Nuitee
J
James solo_traveller us
6
Pros:

Uncomfortable bed. Front desk staff do not understand policies.

Cons:

Front desk staff were not helpful.

2026-05-17 via Nuitee
G
Gabriel Braga extended_group br
10
2026-05-11 via Nuitee
C
Camper09158337572 Business
2
Something valuable got stolen from room
Pros:

Stuff gets stolen from rooms. Be careful. All other things are satisfactory for the price. Staff needs more training. No follow up in spite of reporting the incident.

2026-04-26 via Tripadvisor
P
P6077UEsandrac Business
2
Not worth it
Pros:

Paper thin walls..terrible beds…unfriendly staff..poor air con..and cramped bathrooms

2026-04-24 via Tripadvisor
J
Jose family_with_children us
10
2026-04-05 via Nuitee
G
Gabriel Braga family_with_children br
10
2026-03-28 via Nuitee
9
909msp NONE
2
Surprising a disappointing experience
Pros:

It’s a nice hotel that was only let down by the poor service and dismissive attitude of the staff. Wasn’t greeted as a Hyatt member, facilities were not open on time, corridors were not clean, simple continental breakfast took longer than an omelette, and other issues.

2026-03-16 via Tripadvisor
K
khoil841 Business
10
Favorite hotel in Santa Clara
Pros:

This is my go-to hotel whenever I travel to Cupertino for work. I really appreciate that the property is relatively new, and the rooms are consistently spacious and impeccably clean. The bathrooms feature nicely updated showers, too. Add in the highly convenient location and a beautifully designed bar and lobby area, and it's an easy choice for any trip.

2026-03-09 via Tripadvisor
S
Silacci family_with_children us
10
2026-03-06 via Nuitee
E
eugenev775 NONE Renton, Washington
10
Great Place to stay near San Jose for families and business
Pros:

Location was great if you want to visit family in San Jose or Santa Clara University. 10 minutes away from Airport, University, dowtown. Spacious rooms, super clean and safe. Not walking distance from any places to eat. 'In and out' burger spot, we had to take a Lyft to lol

2026-03-05 via Tripadvisor
P
Philip extended_group us
8
2026-03-04 via Nuitee
K
Karyssa couple us
10
2026-02-27 via Nuitee
P
Petra family_with_children us
10
2026-02-23 via Nuitee
L
Leticia couple us
8
It was a comfortable but very expensive stay.
Pros:

Location is near Levi’s Stadium.

Cons:

At almost $1.000 per night, I expected free breakfasts. The breakfast receipt said we’re being charged only for gratuities, but we were charged for breakfast, too.

Our room was not cleaned after our first night.

2026-02-14 via Nuitee
G
Globalist_Trip_NC Business Chapel Hill, North Carolina
4
Choose a different hotel, even as a Hyatt loyalist.
Pros:

Noisy hotel, uncomfortable bedding. The hotel is in desperate need of a complete renovation. Non-existent housekeeping. Unhelpful front desk. Avoid.

2026-01-31 via Tripadvisor
A
Anthony family_with_children us
10
2026-01-30 via Nuitee