Hyatt Centric Santa Clara Silicon Valley

Hotels
•
Hyatt Centric
8.7 (709 reviews)
3100 Lakeside Drive , Santa Clara , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Modern facilities
Cons:
Overpriced breakfast
Elevator issues
Noise from the freeway

Categories

Cleanliness
8.7
Hotel is clean and rooms are updated.
Service
9
Staff were friendly and helpful.
Location
8.7
Location is ideal and convenient.
Room Quality
8.9
Rooms are modern and well-maintained.
Amenities
8.7
Pool area and restaurant are nice.
Value for Money
8.5
Breakfast was overpriced, but overall stay was worth it.
Food and Beverage
8.2
Food was average; breakfast was disappointing.
Overall Experience
8.9
Overall a great stay; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:11

Property Description

Convenient Location: Situated minutes away from tech giants and Silicon Valley's cultural hub, Hyatt Centric Santa Clara Silicon Valley offers easy access to key destinations like San Jose, Cupertino, and Palo Alto.

Luxurious Amenities: Enjoy fine dining at our on-site restaurant, relax by the swimming pool or fire pits in our scenic outdoor courtyard, and savor breathtaking views of Silicon Valley from your suite.

Nearby Attractions: Explore popular sites such as California's Great America and Levi Stadium during your stay at our hotel.

Experience the best of Silicon Valley at Hyatt Centric Santa Clara Silicon Valley. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 20 per day.

Location

Guest Reviews

8.7
Based on 709 reviews
Cleanliness: 8.7
Service: 9
Location: 8.7
Room Quality: 8.9
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 8.2
Overall Experience: 8.9
G
Gabriel Braga • family_with_children • br
10
2026-03-28 • via Nuitee
9
909msp • NONE
2
Surprising a disappointing experience
Pros:

It’s a nice hotel that was only let down by the poor service and dismissive attitude of the staff. Wasn’t greeted as a Hyatt member, facilities were not open on time, corridors were not clean, simple continental breakfast took longer than an omelette, and other issues.

2026-03-16 • via Tripadvisor
K
khoil841 • Business
10
Favorite hotel in Santa Clara
Pros:

This is my go-to hotel whenever I travel to Cupertino for work. I really appreciate that the property is relatively new, and the rooms are consistently spacious and impeccably clean. The bathrooms feature nicely updated showers, too. Add in the highly convenient location and a beautifully designed bar and lobby area, and it's an easy choice for any trip.

2026-03-09 • via Tripadvisor
S
Silacci • family_with_children • us
10
2026-03-06 • via Nuitee
E
eugenev775 • NONE • Renton, Washington
10
Great Place to stay near San Jose for families and business
Pros:

Location was great if you want to visit family in San Jose or Santa Clara University. 10 minutes away from Airport, University, dowtown. Spacious rooms, super clean and safe. Not walking distance from any places to eat. 'In and out' burger spot, we had to take a Lyft to lol

2026-03-05 • via Tripadvisor
P
Philip • extended_group • us
8
2026-03-04 • via Nuitee
K
Karyssa • couple • us
10
2026-02-27 • via Nuitee
P
Petra • family_with_children • us
10
2026-02-23 • via Nuitee
L
Leticia • couple • us
8
It was a comfortable but very expensive stay.
Pros:

Location is near Levi’s Stadium.

Cons:

At almost $1.000 per night, I expected free breakfasts. The breakfast receipt said we’re being charged only for gratuities, but we were charged for breakfast, too.

Our room was not cleaned after our first night.

2026-02-14 • via Nuitee
G
Globalist_Trip_NC • Business • Chapel Hill, North Carolina
4
Choose a different hotel, even as a Hyatt loyalist.
Pros:

Noisy hotel, uncomfortable bedding. The hotel is in desperate need of a complete renovation. Non-existent housekeeping. Unhelpful front desk. Avoid.

2026-01-31 • via Tripadvisor
A
Anthony • family_with_children • us
10
2026-01-30 • via Nuitee
K
kkl2856 • Business
6
Watch your credit card charge if you stay here!
Pros:

Amenity wise, hotel is fine. It is conveniently located, easy access to 101, Lawrence Expressway and Great America Parkway. Rooms are a bit noisy, which is understandable due to its close proximity to hightway 101. Suite layout is a bit odd, you have to go thru bathroom to get to the bedroom. But none of that affect the stay. It was also nice to have a bar and restaurant onsite. Globalist status was recognized at check in and benefit was giving during the stay.

However, we experienced a billing issue during the stay. A charge was made by the hotel to my credit card in the middle of the stay, and the charge was not reflected as credit in the final folio. We do not recognize the charge since we charged everything to the room. I called the front desk and they said they do not have record of the charge and no support documents either. I confirmed with my credit card company that the charge is indeed by the hotel. So my question is, who made this charge? only front desk had information of my credit card on file. Emailed front desk to follow up and I still had not heard back from the hotel.

So keep an eye on your credit card charges when you stay here!

2026-01-25 • via Tripadvisor
T
Troy Wuelfing • solo_traveller • us
8
2026-01-22 • via Nuitee
Q
Qinghua • solo_traveller • us
8
Good
Pros:

Good

Cons:

Should have free water in the room.

2026-01-20 • via Nuitee
E
Edward • solo_traveller • gb
8
A pleasant hotel though would avoid breakfast next time
Pros:

Staff were friendly, rooms were clean, food at the bar was great.

Cons:

The breakfast was basic, and daylight robbery at $31.95. No machine coffee, no fried eggs, none of the baked goods freshly baked. It was completely self-serve so being expected to add 20% tip for service was the icing on the cake. I skipped it on the last day and opted for breakfast elsewhere.

2026-01-19 • via Nuitee
T
Tzu-Yang • solo_traveller • tw
9
2026-01-19 • via Nuitee
J
Jose • couple • us
10
Amazing Stay with very clean rooms and hotel as a whole. Staff is always willing to assist.
Pros:

Friendly staff, great amenities and cleanliness was above par.

2026-01-19 • via Nuitee
M
Mel G • couple • us
7
2025-12-14 • via Nuitee
X
Xing • couple • us
10
2025-11-26 • via Nuitee
J
James • couple • us
10
Great experience! Love the rooms
Pros:

Everything

2025-11-12 • via Nuitee