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Facilities
Property facilities
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Squash
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Lower bathroom sink
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Outdoor furniture
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Stand-up comedy
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Electric bicycle charging station
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Beach toys
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Convenient Location: Situated minutes away from tech giants and Silicon Valley's cultural hub, Hyatt Centric Santa Clara Silicon Valley offers easy access to key destinations like San Jose, Cupertino, and Palo Alto.
Luxurious Amenities: Enjoy fine dining at our on-site restaurant, relax by the swimming pool or fire pits in our scenic outdoor courtyard, and savor breathtaking views of Silicon Valley from your suite.
Nearby Attractions: Explore popular sites such as California's Great America and Levi Stadium during your stay at our hotel.
Experience the best of Silicon Valley at Hyatt Centric Santa Clara Silicon Valley. Book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 7 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Private parking is possible on site (reservation is needed) and costs USD 20 per day.
Location
Guest Reviews
Location is near Levi’s Stadium.
At almost $1.000 per night, I expected free breakfasts. The breakfast receipt said we’re being charged only for gratuities, but we were charged for breakfast, too.
Our room was not cleaned after our first night.
Noisy hotel, uncomfortable bedding. The hotel is in desperate need of a complete renovation. Non-existent housekeeping. Unhelpful front desk. Avoid.
Amenity wise, hotel is fine. It is conveniently located, easy access to 101, Lawrence Expressway and Great America Parkway. Rooms are a bit noisy, which is understandable due to its close proximity to hightway 101. Suite layout is a bit odd, you have to go thru bathroom to get to the bedroom. But none of that affect the stay. It was also nice to have a bar and restaurant onsite. Globalist status was recognized at check in and benefit was giving during the stay.
However, we experienced a billing issue during the stay. A charge was made by the hotel to my credit card in the middle of the stay, and the charge was not reflected as credit in the final folio. We do not recognize the charge since we charged everything to the room. I called the front desk and they said they do not have record of the charge and no support documents either. I confirmed with my credit card company that the charge is indeed by the hotel. So my question is, who made this charge? only front desk had information of my credit card on file. Emailed front desk to follow up and I still had not heard back from the hotel.
So keep an eye on your credit card charges when you stay here!
Good
Should have free water in the room.
Staff were friendly, rooms were clean, food at the bar was great.
The breakfast was basic, and daylight robbery at $31.95. No machine coffee, no fried eggs, none of the baked goods freshly baked. It was completely self-serve so being expected to add 20% tip for service was the icing on the cake. I skipped it on the last day and opted for breakfast elsewhere.
Friendly staff, great amenities and cleanliness was above par.
Everything
Only two elevators for a 7-storey hotel. One elevator is broken (and has been broken for a month), the other elevator gets stuck, the guests in the (very full) elevator had to manually force it closed it so it would continue. The stairs are emergency only. Taking 10 minutes to ride down in the morning - and not being sure if you'll ever make it - is not the experience I'm looking for.
Clean and very spacious room, nice amenities with pool and hot tub (the pool areas seating could be upgraded). Comfortable bed but very small shower
Very nice property convenient if you’re going to a football game at Levi Stadium
Hotel is clean and rooms are updated but hallways and other areas are not. Staff is nice. Food is average. I don't mind white noise, but if you do, you will not like the noise level due to the highway nearby. The main issue : There are 2 elevators. One didn't work the whole time. The other works intermittently and is disturbing when it randomly stops. There is also not an option to take the stairs instead because you can't get out without tripping the emergency alarm. This would not be an option for someone who has mobility issues anyway in a 7 story hotel. This seems like a major safety violation. I would expect this to be addressed right away and both elevators should be working at all times so you have a backup. The staff was very nice so this seems like a management issue. Also, the ATM wasn't working the entire time I was there. Seems like they're in no hurry to address issues.
The hotel was a pleasant and welcoming place. The moment we opened the doors, we were greeted by a fresh, clean scent. The room was spacious and clean, even the next morning, without us having to ask our room was cleaned. We will definitely be returning and staying again. The only staff member who wasn’t as friendly as the rest was the hotel staff was the female server at the restaurant in the morning.
Beautiful and clean hotel comfortable
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