Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Some room amenities missing
Breakfast quality varied

Categories

Cleanliness
7.39
Several reviews mentioned issues with cleanliness, including hair in the shower and empty soap dispensers.
Service
8.86
Staff were consistently described as friendly and accommodating.
Location
8.9
Many positive comments about the hotel's convenient location near transport and shopping.
Room Quality
7.85
Rooms were noted as basic but comfortable; some issues with amenities were mentioned.
Amenities
7.38
Basic amenities were often mentioned; some issues like lack of shower mats were noted.
Value for Money
7.84
Many guests felt they received good value, but some mentioned high costs during events.
Food and Beverage
7.39
Breakfast received mixed reviews; some expressed dissatisfaction with the quality.
Overall Experience
8.36
Overall positive experiences were noted despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 23:38

Property Description

Central Location in Perth CBD
Situated in the bustling heart of Perth CBD, Ibis Hotel offers convenience and style just steps away from premier shopping destinations like Murray and Hay Street malls.

Modern Amenities and Entertainment
Enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen cable TV, refrigerator, and tea/coffee facilities. Unwind at the trendy bar with live music or explore nearby attractions like Perth Arena and the Museum of Perth.

On-Site Dining and Event Spaces
Experience convenience with our on-site restaurant and versatile meeting/banquet facilities, perfect for both leisure and business travelers. Book your stay at Ibis Perth for a memorable and seamless experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that this property may require a credit card pre-authorization upon check in to cover any incidental charges. Guests under the age of 18 can only check in with a guest over the age of 18.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PER

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 45 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 1143 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
J
Jeremias solo_traveller fi
9
2026-06-06 via Nuitee
F
Flor solo_traveller ph
8
2026-06-06 via Nuitee
J
Judy Anne family_with_children au
10
would like to come back coz it is affordable and accessible
Pros:

everything

Cons:

the telephone cannot be reached.

2026-06-06 via Nuitee
M
Mark solo_traveller au
8
2026-06-05 via Nuitee
J
Jane solo_traveller au
8
Pros:

I liked the food and location

2026-06-05 via Nuitee
C
Christine solo_traveller au
9
Pros:

Friendly staff and great location

Cons:

Liked it all

2026-06-05 via Nuitee
A
Alain solo_traveller fr
8
2026-06-04 via Nuitee
S
Shirley family_with_children sg
8
2026-06-04 via Nuitee
P
pam solo_traveller au
1
Short notice stay
Pros:

The location

Cons:

The staff were not welcoming and not accommodating, we double booked and did not receive a full refund even tho we stayed that night. They did not lose any revenue but still charged us for a booking that we couldn't make. We will Not be staying at Ibis again Or using booking.com ever again

2026-06-04 via Nuitee
M
Mark couple au
8
2026-06-03 via Nuitee
S
Summa family_with_children au
2
Very poor customer service experience
Pros:

Location

Cons:

Check in staff were poor, tried calling the hotel prior to check in and was bandied around on hold for 40 minutes. Room bond still hasn't been returned on Wednesday and check out was Sunday. The restaurant staff did not want to honour the included breakfast until pushed and a copy of the reservation was provided.

2026-06-03 via Nuitee
N
NICOLAS couple au
10
Pros:

The location

Cons:

The weather when out of the shower all the time room 503

2026-06-02 via Nuitee
K
Kylie extended_group au
6
2026-06-02 via Nuitee
G
Greg solo_traveller au
6
Short
Pros:

Breakfast could be included
Cleanliness of the shower and surrounds was poor in 905
Bath towels were very old and not in a condition to be used for guests.
Buy some new ones!

Cons:

All of the above

2026-06-02 via Nuitee
A
Antonella solo_traveller au
10
2026-06-01 via Nuitee
J
Jim solo_traveller au
10
2026-06-01 via Nuitee
B
Bronwyn couple au
6
2026-06-01 via Nuitee
A
Ashleigh couple au
4
2026-06-01 via Nuitee
R
Ruth couple au
7
2026-05-31 via Nuitee
R
Ruth couple au
10
Staff are lovely to deal with. Location is perfect tho I hate having to pay for parking.
Pros:

Room was small but but still plenty of room to move around. Window was a good size to look out into the alleyway below.
Fridge in room didnt work so we told reception. Within the hour maintenance had brought another fridge into the room and removed the broken one. Fantastic service.
Location is one of the main reasons we stay here. So close to everything and a short walk to Northbridge.

Cons:

Breakfast was a letdown. Scrambled eggs were undercooked and tasteless. Croissants weren't crispy. Orange juice was nice but thats all. I couldn't try a couple of things as they were a bit spicy and Im not good with spciy(hot) food.

2026-05-31 via Nuitee