Quality Inn & Suites Hagerstown

Humidity in the room, bad smell and chemical breakfast ( juice and mini cakes ),

I think the covers on the bed, need to be replaced. Ours had a paint stain on them, which was fine, but some people may be more pickier than our family. The glass at the front desk made it difficult to hear the staff. Parking lot was very congested, with big trucks and construction stuff. We could not park near the hotel, so maybe have the bigger vehicles park around back.

It definitely doesn’t look like the photo anymore. It is outdated. It smells like nothing but weed. We found a cockroach in our room. We told the staff as we were to be there two nights because we were here for a softball tournament and wanted a refund for the second night as we went to stay elsewhere and the lady told me she couldn’t she’s never had complaints of bugs in this room that she could change our room. We said no thank you as if one room has them they all do.

It was awful. We didn’t even stay and the hotel wouldn’t refund us. It smelled like cigarettes and liquor in the entire hotel, hallway and all. There was blood drops on the desk in the room, and on the wall next to the sink and the bed sheet. The toilet had dried pee drips on It. It was dimly lit. I wouldn’t touch the shower with a ten foot pole. There were rat traps everywhere outside. The whole place is filthy. We checked in at 9:45pm and checked out at 11pm. Staff claimed we were there for “three hours” and wouldn’t refund us. Paid for another room at the competitor up the street and it was only $30 more for a very nice hotel instead.

hair dryer had broken switch and was unplugged,......it turned on when I plugged it in but the broken switch got hot inside the handle resulting in the handle being deformed by the heat so I stopped using it and mentioned it to management when I checked out. only other pick is that I had hoped for a larger screen tv.

Morgenmaden, madrasserne alt for bløde, ikke rent, faciliteterne, utroligt meget larm fra aircondition

Smells - marijuana outside and in hallways, moldy/ smell in room. I was worried for my health due to having asthma.
Building condition was horrible.
Overall unsafe feeling. I couldn't wait to leave.

The first room sink was clogged from the first time I turned it on. The tv didn't work. I was told it would be fixed during the day but nothing was fixed. Also, the parking lot had people hanging out that were staying in the other attached hotel which seemed like a drug den.

The area is filled with tweakers! There is no security! There was a room across from ours where the hookers and pimps were up until the sun came up doing and selling drugs! The front desk guy accidentally coded a key to our room and gave it to a guy who thought he was going to the party room and he repeatedly tried to let himself in our room. He woke me up out of a dead sleep at 3am because the door kept banging against the security bolt! He ultimately picked up a duffle bag from the party room and left? Then the front desk offered us a late check out since I had a hard time falling asleep after dude tried to let himself in my room, but housekeeping tried to let themselves in at regular check out time. I called the front desk and told them to keep staff away until we left. However, when I was actively using the bathroom later housekeeping OPENED the door AGAIN! Thank god for the security bolt, that's all I have to say about that. Terrible stay. Hagerstown is infested with druggies that stay at the local quality in!