Hotel Lungarno - Lungarno Collection

Hotels
9.6 (610 reviews)
Borgo San Jacopo 14 , Florence , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional Service
Beautiful Location
Elegant Rooms
Great Food

Categories

Cleanliness
9.41
The hotel is described as impeccably clean and elegant.
Service
9.99
Staff described as exceptional, accommodating, and genuinely caring.
Location
9.92
Perfectly located away from the hustle but within easy walking distance.
Room Quality
9.37
Rooms are elegant and comfortable with gorgeous views.
Amenities
9.4
Toiletries are Ferragamo; the hotel has a beautiful design.
Value for Money
9.36
Overall experience justified the cost based on the quality of stay.
Food and Beverage
9.41
Excellent food mentioned directly in reviews.
Overall Experience
9.98
Memorable and exceptional stays shared by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:30

Property Description

Luxurious Riverside Setting
Hotel Lungarno, nestled along the Arno river with stunning views of Ponte Vecchio, offers a unique stay in Florence.

Art and Elegance
Adorned with original modern art and 20th-century masterpieces, including works by Picasso and Cocteau, the hotel exudes sophistication and culture.

Culinary Excellence
Indulge in gourmet delights at the Michelin-starred Borgo San Jacopo restaurant or sip on cocktails at the renowned Picteau Lounge Bar.

Experience the epitome of luxury and culture at Hotel Lungarno. Book now for an unforgettable stay in the heart of Florence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 610 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
E
ericlB2556RT Solo travel Sparta, New Jersey
10
Always a Gem of a Stay
Pros:

Always comfortable and like comign home... but with a view of ponte vecchio. I never stay anywhere else in Firenze as i have stayed in about 10 places in the city and once I found Lungarno as long as they have space I stay here. You just arrive and leave feelign special and their wifi bandwidth has greatly improved so its a non issue which is essential for my work. Best breakfast anywhere on top of it all. This is the best of boutique hotels in my opinion. The only thing is its associated with HIlton properties but no points earned so not sure what to do with that.

2026-03-07 via Tripadvisor
D
daniellav939 Business
10
Wonderful
Pros:

One of the prettiest hotels in the world. Rooms are comfortable , staff is lovely and bar is always nice to sit in anytime of day. Cannot be easy for the teams as the number of tourists must be overwhelming but they handle so well. Love the Lungarno!

2026-03-05 via Tripadvisor
M
michaeltj2015 Couples Chicago, Illinois
10
Incredible stay in Florence!!!
Pros:

We had such an incredible stay at the hotel. From the valet, to the concierge, front desk, to the bartenders…we felt so special. You cannot get a better location too!!! We had a suite on level 1 looking at the Arno River—spectacular!!
The rooms are very spacious and great amenities. The guest relations manager, Andrea made sure that we had everything we needed.

2026-03-04 via Tripadvisor
J
johnwU5066UU Couples
10
A week in Florence
Pros:

A wonderful hotel, and we have stayed in a lot in various parts of the world. The food for the lunch menu was excellent but the restaurant was closed during our visit so we didn't have the pleasure of dining there.
everything was what you would expect of a 5* hotel and a great location for getting to the key museums and buildings. We would definitely return when visiting Florence.

2026-03-02 via Tripadvisor
F
fitzbrahi Couples
10
Relaxing long weekend
Pros:

I came here for a long weekend after a stressful time to enjoy some art and food and rest. The hotel is very well located and you can walk everywhere. We had a river view room, which was gorgeous although a little noisy at times.

Sometimes at these fancy hotels the environment is a bit sterile and stiff but that wasn’t the case here, all the staff were super warm, friendly and ready to help, we felt very well taken care of and left feeling rejuvenated.

2026-03-02 via Tripadvisor
R
Raffaella family_with_children it
8
Un soggiorno impeccabile: eleganza senza tempo, atmosfera intima e una vista sull’Arno che rende ogni momento speciale.
Pros:

L arredo, la posizione ottima accoglienza

2026-02-28 via Nuitee
R
russp918 Family
10
My top reccomendation
Pros:

My wife and I just spent 15 days at the Lungarno. We have stayed at the hotel nearly 10 times since 1999. I have stayed in 5-star hotels in Europe, US and Asia. This is absolutely my favorite. The staff are friendly and helpful. They go out of their way to make you welcome. The location is stunning and the accommodations top notch. I give this hotel the highest possible rating.

2026-02-27 via Tripadvisor
F
farahb654 Couples
10
A perfect Florence hotel!!
Pros:

Hotel Lungarno was exactly the type of hotel we were looking for in Florence - beautiful, classic, clean and high quality in the BEST location in Florence. The staff were extremely friendly, professional attentive and kind. They served a delicious and beautifully presented breakfast and a cozy atmosphere for evening drinks. I would absolutely recommend it to everyone and stay there again on my next visit to Florence!

2026-02-27 via Tripadvisor
Q
Q8471ZCjk Couples
10
Great Hotel When Visiting Florence
Pros:

We had a lovely time at Hotel Lungarno. It is perfectly located a few minutes from Ponte Vecchio, the Uffizi, Pitti Palace, historic Florence, etc The room was beautiful with a wonderful view overlooking the Arno. The staff could not have been more helplful and assisted us with many things- such as booking all our dinner reservations. Breakfast was delicious. Really nice experience.

2026-02-22 via Tripadvisor
4
413walterc Family
10
Perfect Getaway
Pros:

Booked through Chase Reserve The Edit and this definitely was a highly curated hotel. Very Boutique and friendly atmosphere. Huge room for families. Excellent location close to a lot of nice restaurants and tourist attractions. Convienent walk to train station. Definitely would stay again when we come back to Florence which unfortunately looks like there’s no more down season for tourists as it’s a wonderful city.

2026-02-17 via Tripadvisor
S
Saltaponce Couples Sao Paulo, State of Sao Paulo
10
Wonderful Stay at Hotel Lugano
Pros:

We had an absolutely wonderful stay. The location right on the lake is spectacular, with breathtaking views that make the experience truly special.

The hotel is sophisticated and beautifully classic, with great attention to detail throughout. The rooms were impeccable, and the sheets deserve a special mention — incredibly soft and luxurious.

The staff was outstanding. The team went above and beyond, helping us with restaurant reservations and making sure every detail of our stay was perfectly arranged. Their warmth and professionalism made all the difference.

A truly memorable experience — we look forward to coming back.

2026-02-16 via Tripadvisor
F
F6138SNkimc Family
10
Wonderful second visit to Hotel Lungarno
Pros:

Staff was welcoming, warm and very helpful with recommendations, reservations and all attended to all of our needs. Grazie to Guilia and James!

2026-02-15 via Tripadvisor
2
280nedv Business
10
Great Hotel
Pros:

We had a great experience. They have exceptional customer service! From the minute you get out of the taxi until the minute you leave - you are taken care of. I would highly recommend the Lungarno to anyone going to Florence.

2026-02-14 via Tripadvisor
L
Liv couple ch
10
Komme wieder.
Pros:

Klein aber fein, zentral gelegen.

Cons:

Staubsaugen währen des Frühstücks.

2026-02-12 via Nuitee
C
Curiosity812445 Family
10
Extraordinary staff
Pros:

This luxury hotel is located in a charming area of town. The food is exceptional, but most important are the outstanding staff. We arrived in the midst of a family emergency. The Hotel Lungarno staff were incredibly helpful, kind and caring. They provided extraordinary assistance with every need. We are forever grateful to all of the amazing staff, especially Ilaria, Andrea and Sara for their tremendous help during our time of stress.

2026-02-06 via Tripadvisor
M
Maria Cecilia extended_group br
10
2026-01-29 via Nuitee
T
Tatiana couple ru
10
Pros:

Good service, clean and beautiful room, room got upgraded. Just amazing

Cons:

-

2026-01-27 via Nuitee
V
Victoria couple ca
9
2026-01-27 via Nuitee
L
Leonel family_with_children br
10
Um 5 estrelas maravilhoso. Tudo excelente.
Pros:

Gosto de hotel bonito. O Lungarno é lindo. Quarto 103 em mármore branco. Sobre o rio Arno, praticamente. Vista da Ponte Vecchio. Maravilhoso. Tudo funcionando. Café da manhã excelente.

Cons:

Sem reclamações.

2026-01-27 via Nuitee
V
v_roniquebL4442JY Couples
10
Fra Angelico week
Pros:

we stayed 5 days to visit museums and exhibitions : location is perfect, everything within walking distance. Service : excellent and friendly. Decoration : elegant , not flashy, not "too italian". Nice room overlooking the river. problem sometimes : we could hear the noises from neighbor rooms. Nice bathroom but onlt bottles of liquids, no soap. Good breakfast.

2026-01-26 via Tripadvisor