Hotel Lungarno - Lungarno Collection

Hotels
9.6 (610 reviews)
Borgo San Jacopo 14 , Florence , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional Service
Beautiful Location
Elegant Rooms
Great Food

Categories

Cleanliness
9.41
The hotel is described as impeccably clean and elegant.
Service
9.99
Staff described as exceptional, accommodating, and genuinely caring.
Location
9.92
Perfectly located away from the hustle but within easy walking distance.
Room Quality
9.37
Rooms are elegant and comfortable with gorgeous views.
Amenities
9.4
Toiletries are Ferragamo; the hotel has a beautiful design.
Value for Money
9.36
Overall experience justified the cost based on the quality of stay.
Food and Beverage
9.41
Excellent food mentioned directly in reviews.
Overall Experience
9.98
Memorable and exceptional stays shared by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:30

Property Description

Luxurious Riverside Setting
Hotel Lungarno, nestled along the Arno river with stunning views of Ponte Vecchio, offers a unique stay in Florence.

Art and Elegance
Adorned with original modern art and 20th-century masterpieces, including works by Picasso and Cocteau, the hotel exudes sophistication and culture.

Culinary Excellence
Indulge in gourmet delights at the Michelin-starred Borgo San Jacopo restaurant or sip on cocktails at the renowned Picteau Lounge Bar.

Experience the epitome of luxury and culture at Hotel Lungarno. Book now for an unforgettable stay in the heart of Florence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 610 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
6
64danikal Couples
10
Amazing hotel with wonderful staff
Pros:

The hotel was beautiful! The room and views are hard to beat. The staff was so accommodating and friendly. We loved every recommendation the concierge provided as well, they were so helpful! The hotel is in a great location, easy to walk everywhere. Loved our stay so much, can’t wait to go back!

2026-04-17 via Tripadvisor
S
stevelN8714DE Family
10
Fabulous Florence with a view.
Pros:

We had such a great experience at Hotel Lungarno!
Our room was clean and well attended to. The breakfast was extensive and fresh, daily. And you just can’t beat the location, in fact many, many vacationers stop by to have their picture taken from the property with the Ponte Vecchio bridge in the background!
We were particularly well taken care of by the Bell staff, as we were traveling for 3 weeks and had tons of luggage.
Belar was fantastic and so was every member of the staff.

2026-04-16 via Tripadvisor
1
190jodyw Family
10
Stunningly beautiful hotel!!
Pros:

What a beautiful property!! Loved everything about this hotel. Very welcoming and comfortable. The location was perfect for roaming the city. We loved our spacious room overlooking the Arno and Ponte Vecchio! Stunning sunsets from our balcony.
Every staff member was not only professional but attentive, gracious, knowledgeable and personable.
We plan on visiting Florence again and will definitely arrange to stay at Hotel Lungarno again!

2026-04-15 via Tripadvisor
N
Nikisha couple ca
10
Perfection. The only thing I would change is the gym
Pros:

Gorgeous hotel, amazing location and wonderful, friendly staff.the doormen were the nicest people, as was the head bartender. Fantastic breakfast daily. Lovely cocktails in the evening.

Cons:

The gym was a terrible and pokey gym. Advertised as state of the art, it was hardly that. And only space for one person to work out. Also, it’s so small and stuffy that if you go in directly after someone’s been working out, the smell is quite putrid. For such a lovely hotel with thoughtful amenities, I wish they would pay more attention to the workout facilitiy.

2026-04-14 via Nuitee
7
753maryellens Couples
10
Best Florence hotel
Pros:

Outstanding service from everyone at the hotel. Rooms are spacious and impeccably clean. Breakfast buffet is excellent. Would definitely stay here again.

2026-04-13 via Tripadvisor
L
laurayJ6495PU Business
2
Dismissive Front Desk and Poor Service
Pros:

Our room did not have the outlet adapter the hotel said would be in the nightstand. When I asked the front desk for one, I was repeatedly told to check the nightstand, even after I explained that I already had. The front desk insisted on coming to the room to verify it, which made me uncomfortable.

As a result, I spent over an hour searching Florence for an adapter and eventually bought one myself. Later, when my husband had an Italian friend call the hotel, they delivered an adapter immediately with no problem.

I am a visible minority, and the difference in how I was treated was upsetting and made me question whether bias played a role.

2026-04-12 via Tripadvisor
J
jimmycZ4540WS Couples San Juan, Puerto Rico
10
Unforgettable and Magical Experience
Pros:

Our stay at Hotel Lungarno was nothing short of magical. The entire experience felt sophisticated, elegant, and effortlessly luxurious from the moment we arrived.

The staff was absolutely outstanding—warm, attentive, and genuinely committed to making every detail perfect. They elevated the stay in a way that truly sets this hotel apart.

The restaurant is simply unforgettable. Dining on the terrace with direct views of the Ponte Vecchio is an experience that’s impossible to match—romantic, refined, and breathtaking.

This is one of those places that stays with you long after you leave. I wouldn’t think twice about returning.

2026-04-11 via Tripadvisor
R
Raupe couple us
8
Beautiful hotel, eveything was of the highest quality, from linens to breakfast buffet.
Pros:

The location was outstanding, the doorman and consierge were great. The breakfast was wonderful. Rooms had very nice linens and such.

Cons:

Our hotel room had a sewage odor that was pretty rough. Bed mattress very hard.
It was very hard to get waiters attention both mornings for coffee but the buffet was wonderful.

2026-04-11 via Nuitee
N
naush76 Family New York City, New York
10
Fantastic stay!
Pros:

Absolutely loved this hotel. We stayed in a 2 bedroom apartment. Beautiful, spacious, luxurious. Kitchen was great- we went to the grocery store and bought staples and had breakfast in our apartment each morning.

Concierge was always helpful via WhatsApp- answering questions, recommendations, reservations etc.

Perfect location. One of our favorite hotels!

2026-04-10 via Tripadvisor
A
amykS7839AV Family
10
Great Hotel
Pros:

We loved the hotel! Found the staff very friendly and helpful. Great walking area right next to the Ponte Vecchio

2026-04-10 via Tripadvisor
S
Sherief couple eg
10
2026-04-05 via Nuitee
L
L5628MZthomast Family
10
Florence - Italy
Pros:

Excelent location. Service was top tier. Highly recommend the hotel. Could not ask for anything more. Staff was great and the room was spectacular.

2026-04-03 via Tripadvisor
R
RyanCloud2007 Couples Simpsonville, South Carolina
10
Great place for 1 night!
Pros:

Great Location and comfortable bed!

2026-03-31 via Tripadvisor
I
I8179KHbenjamink Family
10
This is THE place to stay in Florence, Italy!
Pros:

Fantastic Hotel. Couldn't recommend it more. Staff was incredibly polite and quick to solve any issues (we didn't have many at all). Proximity to River Arno was beautiful. Walking distance to any place of interests. Surrounded by great food, cafe's, galleries and Museums.

2026-03-31 via Tripadvisor
P
Passenger603714 Family
10
Great place to stay in Florence
Pros:

Thoroughly enjoyed our stay here. The location, staff and hospitality were all top notch

2026-03-28 via Tripadvisor
N
NYRobin24 Friends getaway
10
Love the Lungarno!
Pros:

The Lungarno is one of our very favorite hotels. It has everything going for it: perfect location in a beautiful city, lovely rooms, and a charming, efficient staff whose only interest seemed to be making us happy. We can't wait to come back.

2026-03-25 via Tripadvisor
F
FlyboyTraveler Family North Palm Beach, Florida
10
Beautiful property in Florence
Pros:

Excellent property with great family and large suite options. Location excellent, service excellent. Bar, restaurant and staff all wonderful. Great breakfast. Perfect experience.

2026-03-19 via Tripadvisor
S
Soraya couple ma
8
Pros:

La localisation extra à deux pas du pont Vecchio, la vue aussi sur le fleuve et le pont .
Je souhaite remercier zacharia à la réception qui a été adorable et très serviable. Merci beaucoup.

Cons:

Si vous souhaitez manger sur place Le menu de la carte moyen

2026-03-19 via Nuitee
L
lisbethm544 Couples
10
Simply beautiful in every detail
Pros:

We loved every second of our stay in this beautiful traditional hotel in Firenze. Careful attention to detail is in everything you experience here. The decor, the service, the food and the incredible view. It was the perfect location for us to explore all that Florence has to offer.

2026-03-17 via Tripadvisor
B
BaHaDc Couples Washington DC, District of Columbia
10
Outstanding staff, beautiful room, great location
Pros:

Our stay at the Hotel Lungarno was one of the highlights of our trip to Florence. We were there for a special wedding anniversary and the entire staff made us feel welcome and special. From the welcoming check-in experience, to a lovely concierge team with outstanding restaurant recommendations and assistance in making reservations, to the very kind women in the breakfast room, to the impecable housekeeping staff — everyone was top notch. And we sincerely appreciated small, generous touches such as chocolates in out room. We look forward to staying there again in the future.

2026-03-16 via Tripadvisor