Hotel Lungarno - Lungarno Collection

Hotels
9.6 (671 reviews)
Borgo San Jacopo 14 , Florence , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional Service
Beautiful Location
Elegant Rooms
Great Food

Categories

Cleanliness
9.41
The hotel is described as impeccably clean and elegant.
Service
9.99
Staff described as exceptional, accommodating, and genuinely caring.
Location
9.92
Perfectly located away from the hustle but within easy walking distance.
Room Quality
9.37
Rooms are elegant and comfortable with gorgeous views.
Amenities
9.4
Toiletries are Ferragamo; the hotel has a beautiful design.
Value for Money
9.36
Overall experience justified the cost based on the quality of stay.
Food and Beverage
9.41
Excellent food mentioned directly in reviews.
Overall Experience
9.98
Memorable and exceptional stays shared by multiple reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:30

Property Description

Luxurious Riverside Setting
Hotel Lungarno, nestled along the Arno river with stunning views of Ponte Vecchio, offers a unique stay in Florence.

Art and Elegance
Adorned with original modern art and 20th-century masterpieces, including works by Picasso and Cocteau, the hotel exudes sophistication and culture.

Culinary Excellence
Indulge in gourmet delights at the Michelin-starred Borgo San Jacopo restaurant or sip on cocktails at the renowned Picteau Lounge Bar.

Experience the epitome of luxury and culture at Hotel Lungarno. Book now for an unforgettable stay in the heart of Florence.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.6
Based on 671 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
J
JON couple us
10
Pros:

The location was fantastic and the staff was very friendly and helpful.

Cons:

Nothing

2026-05-19 via Nuitee
V
Vivirockenbach Couples Chicago, Illinois
10
Luxury Hotel with the Feeling of Home
Pros:

Our stay at Hotel Lungarno was much more than just a hotel experience it truly felt like a home away from home. From the doormen to the waitresses and the concierge team, everyone made every effort to make our stay priceless and impeccable.

A special thank you to Lorenzo, who assisted us from beginning to end with such kindness and professionalism.

Grazie mille to the entire Lungarno family for such a warm and unforgettable experience.

2026-05-18 via Tripadvisor
P
paiget730 Couples
10
Great location and luxury experience
Pros:

Very comfortable room and the most accommodating staff. It’s such a central location, extremely walkable. And the breakfast buffet is unreal. Everything is thought though so well and the staff makes you feel they really are there to serve your every need.

2026-05-18 via Tripadvisor
S
Sightsee46849928631 Family
10
Spectacular
Pros:

Spectacular in every sense! Service, location, rooms, bar, restaurant…..

2026-05-18 via Tripadvisor
C
ChinmayaP32 Family
10
Florence May 2026
Pros:

Great location, excellent service and attention to details. They made us feel special with upgraded river view room. Overall one of the best boutique hotels I have stayed at.

2026-05-17 via Tripadvisor
V
V518KXdarrenk Family
10
Great hotel on river Arno
Pros:

Super cute hotel right on the river Arno. Close to all the places you want to see in downtown Florence. Awesome room with river view. Breakfast was fantastic.

2026-05-15 via Tripadvisor
M
M129UYedwardw Couples
10
Honeymoon Stay at Hotel Lungarno
Pros:

Our stay at Hotel Lungarno was absolutely wonderful and one of the highlights of our honeymoon in Florence. The hotel itself is beautiful, elegant, and perfectly located along the river, but what truly made the experience unforgettable was the hospitality from the staff.

A special thank you to Lorenzo, who went above and beyond to make us feel welcomed and taken care of throughout our stay. His professionalism, kindness, and attention to detail truly stood out and made a lasting impression on us. Every interaction with the team felt warm, genuine, and personalized.

The service, atmosphere, and overall experience exceeded our expectations in every way. We are so grateful for the memories created at Hotel Lungarno and would absolutely love to return someday.

2026-05-12 via Tripadvisor
P
Pathfinder618307 Friends getaway
10
Fabulous in Florence
Pros:

Set right on the Arno river, looking across at the historic buildings of Florence, the Lungarno is a chic yet unfussy gem, with taste reflecting its ownership by the Ferragamo family. Professional and friendly staff from the Concierge to the waiters and housekeepers - all pleasant and helpful. We loved the buffet breakfast and lunch or cocktails on one of the lounge couches overlooking the river. The rooms were very well appointed and designed. Our one concern was the bathroom, which was small for a suite with one sink and a very high step-in tub that was difficult to climb in and out of to use the shower. I’d suggest if it were at all possible to replace that with walk-in showers that are much safer and more popular with most guests.

2026-05-05 via Tripadvisor
S
Santucci couple it
5
Pros:

Posizione

Cons:

Servizio molto discutibile

2026-05-05 via Nuitee
D
Dean family_with_children us
10
I would stay here again the next time I'm in Florence
Pros:

The location in the city was a great central launching spot and the rrom itself was beautiful directly on top of the river.

Cons:

Breakfast service was a little slow, but fine, given how busy it was the mornings that we were there. The River Suite was stunning with ample room.

2026-05-05 via Nuitee
D
Drew extended_group us
10
A magical and amazing time!
Pros:

The hotel is beautiful and in an amazing location on the Arno River next to Ponte Vecchio. It is close to all major sites in Florence and is in the amazing, fun to walk Oltrarno neighborhood. The staff is beyond incredible. In every interaction they made us feel like family, going out of their way to make every part of our stay incredible all the way to the very end when one of the bellmen gave me detailed directions on how to drive out of the area so as to avoid getting a ZTL fine. A truly amazing stay!

Cons:

Having one elevator broken and staying on the 7th floor added minor delays, but nothing that couldn’t be dealt with

2026-05-05 via Nuitee
6
640alannac Family
10
Stay of a Lifetime!
Pros:

My parents and I stayed at Hotel Lungarno for our family vacation and our stay was beyond anything we could have imagined! The hotel had the most beautiful view and we stayed in the coolest room ever! It felt like we were staying in a castle. The service here was also impeccable and everyone was incredible. To highlight a few people I will starts with Luca. From the moment we arrived Luca was incredibly helpful. I have celiac and he gave us all the best places to eat in Florence that were also celiac safe. One night he even surprised my mom with a dish full her favorite lemon candies from the hotel lobby. Mia is also someone I want to highlight as she helped us with all our dinner reservations in addition to getting us acquainted with the property. She even double checked to make sure there were allergy safe options at the breakfast buffet for me to enjoy. Lastly, Belal helped capture all of our moments on camera and he takes the best pictures so be sure to have him take yours. Thank you Hotel Lungarno for such an unforgettable stay in Florence for me and my family!

2026-05-03 via Tripadvisor
F
FLK1946 Family Sedona, Arizona
10
Five Stars All Around
Pros:

This boutique hotel is a true gem. The hotel staff is outstanding. The rooms are immaculate and a great location on the river.

2026-05-02 via Tripadvisor
W
Wsimmons5 Couples Baton Rouge, Louisiana
10
Great stay in Venice
Pros:

This hotel was fantastic. The staff was very helpful and accommodating. We were upgraded to a room with a river view due to my Hilton gold status which was great. Enjoyed the bar service in the lobby bar as well as the restaurant.

2026-04-30 via Tripadvisor
C
CBaez007 Friends getaway
10
Best hotel in Florence
Pros:

The best hotel in Firenze. Full stop. Perfect location steps from Ponte Vecchio but a real oasis from the hustle of the city. Beautifully appointed. Great rooms. Wonderful , friendly and helpful staff. Excellent food. Highly recommended.

2026-04-29 via Tripadvisor
T
tiffanymU8457LX Couples
10
One Luxurious Night in Florence
Pros:

Absolutely beautiful stay! Every little detail makes you truly feel special. We chose a smaller room and they were still lovely but we would totally splurge and get an upgraded room if available next time. Everything we hoped for in a high end European Hotel and more! Enjoyed the lobby bar and patio view at sunset with the best Negroni we have EVER had (try the Classic Vintage Negroni at least once…trust me). Extremely comfortable Luxurious beds, chocolates, and turn down service that included hand cream and water on the bedside table. Every detail thoughtful prepared. The Staff members made us feel so welcome and helped us enjoy our stay even more. We will come back again and stay longer!

2026-04-26 via Tripadvisor
8
817michaelk Family Wellesley, Massachusetts
10
Picture perfect family room
Pros:

We stayed in a luxurious family room, kids on the pull out couch, separated from the master bedroom with a sliding door. Large bathroom covered in marble. High end linens, including a kid sized robes. The staff were friendly and attentive. Breakfast buffet was extensive and delicious. The location was perfect to walk to ask tourist attractions.

2026-04-26 via Tripadvisor
D
daniela family_with_children it
9
2026-04-20 via Nuitee
C
C9198QBdanh Solo travel Denver, Colorado
8
Over priced
Pros:

This is a very good hotel with some rough spots. Our room was small. The bathroom had a tub/shower that requires you to step up into the tub with no handrail to grab. For an older person, getting in and out is a challenge.

For some inexplicable reason there are very few power outlets. I use a CPAP and I had to unplug the bedside light because there was only a single outlet near the bedside. For charging your devices you have to get down on the floor to plug in your charger. There is just one USB port on the wall next to each bed stand but they were so low amperage it took all night to partially charge an iPhone.

We arrived early and after checking in we were told we would receive a text when our room was ready. We never received a text and after spending several hours walking around finally returned back to the hotel to find our room had been ready for quite some time. Very irritating.

All in all, for what you get, this hotel is overpriced.

2026-04-19 via Tripadvisor
6
64danikal Couples
10
Amazing hotel with wonderful staff
Pros:

The hotel was beautiful! The room and views are hard to beat. The staff was so accommodating and friendly. We loved every recommendation the concierge provided as well, they were so helpful! The hotel is in a great location, easy to walk everywhere. Loved our stay so much, can’t wait to go back!

2026-04-17 via Tripadvisor