Pottsville Inn

Even though the hotel is under renovations, it was very clean. Housekeeping did a great job. The staff was very friendly. The only downside we found was with the breakfast. They would only fill a few pieces of eggs and sausage at a time. If you said they needed more, it would take approximately 15 minutes to get more. The breakfast attendant was VERY friendly and helpful though

It was not the renovated room pictured on the website. It was old and stinky. The bedding did not look like clean sheets.

I have never been anywhere more disgusting!

Once the renovations are done I'm sure I'll be much nicer.

Vincent was really helpful. I had to book the room for an additional day and he made sure I didn't have to switch rooms. Other than that, it's a pretty run down hotel in a pretty run down area. Also don't park in the lot across the street or they'll give you a parking ticket (learned that the hard way).

Clean room

Staff was nice. Clean room and quiet. Shower was actually better than most hotels. Easy walking to where I needed to be.

The gbs took me to the front of the building and the building when I finally found it looked dark, not operational. I understand it's under construction, however the rooms were very unclean. The bedding was clean yes but once you looked at the walls , carpet ECT there were blood stains. It also smelled so bad I had to go out and buy air freshener heck I left it there for the next person. It was a very quiet place which was nice but my door lock didn't work. I had to put items in front of the door at night and the people that I assume live there as tenants made me and my daughter feel very unsafe. I booked it for 2 nights but only stayed the one. The only upside was the very kind staff.

I understand that the property is under renovation so it didn't come off as that appealing to look at but it was clean and everything worked I was comfortable staying there

Only stayed one night and arrived late to find that sheets hadn't been changed. Both beds had hairs on the bottom sheets. One bed had the sheet on top of the thin comforter. The next morning after showering, opened the folded towel and it was disgusting. It looked like someone used it to clean. Excessive dirt on it and fresh blood. There was dirt along the wall where the bed was. Appeared to be blood stains on bathroom wall. Very dim light in bathroom and the light had automatic fan that was extremely loud.
There is about a 2" gap under the door that left light in and extra noisy. We woke up at least 5 times throughout the night from people getting back to their room. The last time being 4:20am. Also excessive noise from highway.
If there was anything positive, it was the lobby appeared to be clean although no furniture to sit and no breakfast.
I did tell them about the room condition when we checked out and nothing was done as far as a refund.
Parking is across the street which is more like an alley. There's a ramp to access it. We did see a lot of people walking through the lot as it is a normal shortcut in town. Overhead lights but no security

Beds need to be a few inches lower to the ground and staff needs an attitude check. No free early check in not even by a few minutes. No longer serving breakfast but still charging the same higher prices. They would do better to bring back breakfast and give their staff an attitude check.

Good

Excellent

Great town

When checking in they couldn’t find my already paid reservation then was told there wasn’t even a room available then told I would have to pay a additional $70 for a different room because the room i booked and paid for was sold out? Then they finally gave me a different room and i went to the room finally to ho to ned and i walked in and it wS dark i kicked my shies off and walked towards the bathroom where i walked into a soaked carpet by the bathroom were i noticed the toilet was completely empty and when i turned around to look at the room there was 2 toilets in boxes on the floor in the room!!! I need to say I have cancer and have a tumor on the bottom of my foot that i walked right into the soaking wet carpet with my guess the toilet water all over my foot! So inwas sent to another room and that room was never cleaned or made up. No bedding at all. Dirty bathroom with last guests garbage all over it so once again had to walk to another room all while walking in a badvfoot with a tumor on it thats now all wet so they gave me another room that was a upgrade but not for free they just didn’t up charge me!! But after 2 days they did so i had to downgrade my room and move all my stuff again. I had a personal issue that i had no choice but to stay at the hotel for a week and was never once given my money back or even a apology. I have been sick since then my guess from shatever i walked in the first night with a open tumor on my foot. And still nothing has been reimbursed.

The room said free breakfast. There was no breakfast. Water on sink didn't work. No exhaust fan in bathroom. Tv was so snowy you couldn't watch.i should be compsated fot my room
I should get a full refund.

Could not find

Staff was excellent. Understand the hotel is being renovated and the room I stayed in supposedly was renovated. The bedding, mattress and rug were new and excellent but the rest of the furniture and bathroom was very outdated. The AC work great but was very noisy. The bathroom fan sounded like a jet engine so I had to take a shower in the dark. Lastly there was a clicking sounds that occurred randomly and often (maybe 10 times/hr...all night) No idea where the noise was coming from, but it sound like an electrical short behind the bed....or somebody crumbly a plastic bottle. Very annoying.

No breakfast as advertised! Was told the kitchen is not in operatio.Not clean as advertised. No clock in room, walls dirty & soiled with old coffee stains, lamp shades were rotted/broken. Plugs with no wall plates, outlet & wires loosely secured. Hook for clothes busted off bathroom door, looked like a dog tried to scratch their way out of the bathroom. Went to double lock my door. Lock was broken off and missing. Bed appeared ok but I put down my own sheets cover and pillow due to the appearance of the room and the facilities itself. Lobby many stained broken ceiling panels with a 40 gal garbage can catching water. Garbage can across the hall from my room filled and had hundreds of fruit flies. No furniture in the lobby AT ALL! Room window faced 20 feet away from business glass entrance next door! I do don’t know how anyone says clean quiet and friendly! All fake news! Sign outside says under renovation. They haven’t renovated anything! And someone attempted to enter my room unannounced as I was coming out of the shower. I said helllo, and they asked if the room was occupied…. Why else would I answer. The person said it wasn’t on the list as occupied so I assumed it was housekeeping (same person as the front desk) either way they began to enter with knocking or announcing. This place is a freaking circus! Would’ve been better sleeping in my car! My bill differs from what I was charged by hotels.com overcharged by $20. Literally nothing was as advertised!

There were some homeless people outside