Suburban Studios Arlington Heights Elk Grove

Hotels
•
Suburban
8 (226 reviews)
2120 South Arlington Heights Road , Arlington Heights , us
+1 847-593-9400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious room
Fast check-in
Convenient location
Cons:
Cleanliness issues
Rude staff
False advertising

Categories

Cleanliness
7.83
Multiple reviews indicate serious cleanliness issues including sticky floors and pests.
Service
9.3
Service was generally acceptable but varied; some staff were helpful while others were rude or inattentive.
Location
9.34
Location is convenient, but the presence of undesirable individuals around the hotel was concerning.
Room Quality
7.79
Concerns with room maintenance including clogged sinks and overall condition noted by guests.
Amenities
6.82
Amenities were lacking with false advertising of free breakfast and no kitchen utensils provided.
Value for Money
8.28
Considering the service and issues, value for money is below expectations.
Food and Beverage
6.83
No breakfast was provided despite advertising; significant disappointment noted.
Overall Experience
7.8
Experiences noted were poor, including a general lack of comfort and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Convenient Location:
Located just 8 miles from Chicago O’Hare International Airport, Suburban Studios Arlington Heights – Elk Grove offers easy access for travelers.

Comfortable Amenities:
Enjoy spacious rooms with free WiFi, video games, cable TV, a seating area, desk, and a coffee maker for your convenience.

Nearby Attractions:
Explore the area with Arlington Lakes Golf Club and Arlington Park Racetrack within 5 miles of the hotel.

Book your stay at Suburban Studios Arlington Heights – Elk Grove for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

An airport shuttle is available for USD 25 each way.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8
Based on 226 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 7.8
L
Lydia • solo_traveller • us
5
Be aware
Pros:

The kitchen is useful

Cons:

The smell of insent as soon as u walk in.the rugs r filthy .light from over stove didn't turn off,they didnt say we needed 2 pay a 50 deposit wen u arrive .I swiped my card and paid in full and then they wanted me 2 swipe again even tho I showed my bak app with a confirmation n had me standing 1 hour in front of the front desk
No towels or linen changing or trash removing 4 2 weeks .

2026-08-19 • via Nuitee
A
Aidan • family_with_children • us
10
Все отлично
Pros:

Все отлично

Cons:

Все отлично

2026-08-05 • via Nuitee
T
THEODORE • solo_traveller • us
4
2026-08-02 • via Nuitee
P
Pacheco • solo_traveller • us
1
2026-07-13 • via Nuitee
J
Joanna • family_with_children • us
10
2026-07-07 • via Nuitee
J
Joanna • couple • us
10
2026-06-19 • via Nuitee
D
Dawn • solo_traveller • us
1
Pros:

Not applicable

Cons:

I was never allowed to even get to a room. I went through booking.com and I paid for my room there. When I got to the motel, I was told that they would not accept it because of 'missing' paperwork and there was a 'surprise' additional $50 surcharge that was not disclosed on the booking.com site.

2026-05-15 • via Nuitee
M
Malcolm • couple • us
10
2026-05-14 • via Nuitee
M
Mahmoud Taghian • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-05-13 • via Nuitee
J
Jonathan • solo_traveller • us
1
2026-04-27 • via Nuitee
H
Hyder • solo_traveller • us
10
2026-04-15 • via Nuitee
• extended_group • us
9
2026-04-13 • via Nuitee
J
Janette • couple • us
8
2026-04-06 • via Nuitee
C
Claudio • solo_traveller • us
10
2026-04-06 • via Nuitee
A
Adam • family_with_children • us
1
Pros:

I stayed there before several times with no issues.

Cons:

The last time I went to check-in.I was told I was not allowed on the property because I had a firearm but it was for work purposes.I'm contracted with the department of homeland security in a federal protective service.

2026-03-06 • via Nuitee
K
Kucherenko • family_with_children • us
10
2026-01-22 • via Nuitee
A
Amit • extended_group • us
5
It was pleasant with an exception for the police incursion.
Pros:

Nothing

Cons:

We were frightened at the sight of the police who came during the morning time.

2026-01-19 • via Nuitee
A
Adam • family_with_children • us
10
Pros:

Steve was exceptionally helpful. Made checking in a breeze. Very professional and knows his job. The stay was very pleasant. One if not my favorite place to stay in the area.

Cons:

The key cards not working. But I get it, things happen.

2026-01-13 • via Nuitee
Y
Yu • couple • us
1
I would not be staying here again
Pros:

The room was spacious and the location isn’t too bad and fast check in

Cons:

I had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

2026-01-04 • via Nuitee
N
Nargiza • couple • us
2
Pros:

Мне не понравилось

2025-12-29 • via Nuitee