Suburban Studios Arlington Heights Elk Grove

Hotels
•
Suburban
8 (215 reviews)
2120 South Arlington Heights Road , Arlington Heights , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Spacious room
Fast check-in
Convenient location
Cons:
Cleanliness issues
Rude staff
False advertising

Categories

Cleanliness
7.83
Multiple reviews indicate serious cleanliness issues including sticky floors and pests.
Service
9.3
Service was generally acceptable but varied; some staff were helpful while others were rude or inattentive.
Location
9.34
Location is convenient, but the presence of undesirable individuals around the hotel was concerning.
Room Quality
7.79
Concerns with room maintenance including clogged sinks and overall condition noted by guests.
Amenities
6.82
Amenities were lacking with false advertising of free breakfast and no kitchen utensils provided.
Value for Money
8.28
Considering the service and issues, value for money is below expectations.
Food and Beverage
6.83
No breakfast was provided despite advertising; significant disappointment noted.
Overall Experience
7.8
Experiences noted were poor, including a general lack of comfort and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Convenient Location:
Located just 8 miles from Chicago O’Hare International Airport, Suburban Studios Arlington Heights – Elk Grove offers easy access for travelers.

Comfortable Amenities:
Enjoy spacious rooms with free WiFi, video games, cable TV, a seating area, desk, and a coffee maker for your convenience.

Nearby Attractions:
Explore the area with Arlington Lakes Golf Club and Arlington Park Racetrack within 5 miles of the hotel.

Book your stay at Suburban Studios Arlington Heights – Elk Grove for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

An airport shuttle is available for USD 25 each way.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 215 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 7.79
Amenities: 6.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 7.8
H
Hyder • solo_traveller • us
10
2026-04-15 • via Nuitee
• extended_group • us
9
2026-04-13 • via Nuitee
J
Janette • couple • us
8
2026-04-06 • via Nuitee
C
Claudio • solo_traveller • us
10
2026-04-06 • via Nuitee
A
Adam • family_with_children • us
1
Pros:

I stayed there before several times with no issues.

Cons:

The last time I went to check-in.I was told I was not allowed on the property because I had a firearm but it was for work purposes.I'm contracted with the department of homeland security in a federal protective service.

2026-03-06 • via Nuitee
K
Kucherenko • family_with_children • us
10
2026-01-22 • via Nuitee
A
Amit • extended_group • us
5
It was pleasant with an exception for the police incursion.
Pros:

Nothing

Cons:

We were frightened at the sight of the police who came during the morning time.

2026-01-19 • via Nuitee
A
Adam • family_with_children • us
10
Pros:

Steve was exceptionally helpful. Made checking in a breeze. Very professional and knows his job. The stay was very pleasant. One if not my favorite place to stay in the area.

Cons:

The key cards not working. But I get it, things happen.

2026-01-13 • via Nuitee
Y
Yu • couple • us
1
I would not be staying here again
Pros:

The room was spacious and the location isn’t too bad and fast check in

Cons:

I had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

2026-01-04 • via Nuitee
N
Nargiza • couple • us
2
Pros:

Мне не понравилось

2025-12-29 • via Nuitee
K
Kathy • couple • us
10
Great stay, clean and comfortable!
Pros:

Nice and clean and roomy.

Cons:

Na

2025-12-23 • via Nuitee
K
Kou • family_with_children • us
10
2025-12-06 • via Nuitee
S
Sally • solo_traveller • us
6
2025-11-16 • via Nuitee
W
Wyatt • extended_group • us
10
Was good
Pros:

We enjoyed our stay here, the service was great and the room was clean.

2025-10-29 • via Nuitee
B
Bukatyuk • extended_group • us
2
2025-10-28 • via Nuitee
Y
younghun • extended_group • kr
1
Pros:

에어비앤비로 가세요.

Cons:

후회할 겁니다.

2025-10-27 • via Nuitee
K
Kyoko • family_with_children • us
2
2025-10-21 • via Nuitee
L
Lee • extended_group • us
7
2025-10-06 • via Nuitee
V
Victor
6
Pros:

Room was not

2025-10-01 • via Nuitee
M
Melissa
4
Pros:

I must admit, the condition of the establishment left much to be desired. The cleanliness was a concern, with noticeable issues such as a sticky floor and a generally unkempt appearance, including broken fixtures and furniture. While the staff who initially assisted us were incredibly helpful and kind, the overnight staff seemed less attentive, and the key cards frequently malfunctioned. I am afraid to say that I do not plan on returning. It was not a pleasant experience.

2025-09-28 • via Nuitee