Hôtel Le Bonne Entente

Hotels
8.2 (1567 reviews)
3400 Chemin Sainte-foy , Quebec City , ca

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spa
Great location
Attentive staff
Good food
Cons:
Cleanliness issues
Room maintenance needed
Parking fees unclear

Categories

Cleanliness
7.59
There were issues mentioned regarding cleanliness, particularly in relation to the room and shared facilities.
Service
9.06
The staff were described as very welcoming and attentive to guests' needs.
Location
8.6
Great location outside old Quebec, highly appreciated by guests.
Room Quality
7.05
Some rooms were noted to be in need of attention, impacting the overall perception.
Amenities
8.58
Amenities were generally well-reviewed, although there were suggestions for improvements.
Value for Money
8.04
Mixed feelings were expressed regarding the price relative to the quality experienced.
Food and Beverage
8.59
The brunch and food offerings received positive remarks overall.
Overall Experience
8.06
Guests had a generally positive experience, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:33

Property Description

Luxurious Amenities and Services

Step into a world of luxury at Hôtel Le Bonne Entente, where every detail is designed to enhance your stay. From the seasonal outdoor pool to the on-site spa and wellness centre, indulge in relaxation and rejuvenation throughout your visit.

Gourmet Dining Experience

Savour exquisite gastronomic meals at the hotel's steakhouse restaurant, offering a culinary journey for your taste buds. Whether you prefer room service or dining in, delight in a variety of delectable dishes prepared to perfection.

Family-Friendly Fun

With a Fun Club offering a range of children's activities, Le Bonne Entente ensures that families have a memorable stay. Let the little ones explore and play while you unwind, knowing that every member of your family is taken care of.

Experience luxury, gourmet dining, and family fun at Hôtel Le Bonne Entente. Book now for an unforgettable stay!

Important information:

Please note that the extra people' charges for children 17 and younger are only applicable for the Superior King Room (in the Urbania Section) due to the extra inclusions offered with the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 1567 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
S
Stéphanie • solo_traveller • ca
7
Bien
Pros:

Luxueux et propre

Cons:

Lit avec usure/ séparation matelas du pour être changé

2026-03-24 • via Nuitee
C
Chantal • couple • ca
10
2026-03-18 • via Nuitee
J
Jean-Francois • couple • ca
7
2026-03-17 • via Nuitee
J
Jacinthe • family_with_children • ca
9
2026-03-16 • via Nuitee
S
Samir • couple • ca
8
2026-03-16 • via Nuitee
A
Audrey • family_with_children • ca
8
2026-03-14 • via Nuitee
C
CarolineVeilleux • couple • ca
8
un bel emplacement à découvrir, ainsi qu’une belle offre de restauration et lounge associé, le spa offre un service top!
Pros:

le restaurant excellent service attentionné et l’atmosphère, je changerais 1 seule chose! les télés, mettre une autre ambiance sur la télé que tva nouvelle…. un fond peut être romantique ou paysage sur youtube?😉
lits confortable et le lounge pourrait avec une serveuse en tout temps comme avant et du vrai champagne? car votre clientèle crois que c’est ce qui sera servi, comme au début il y a quelques années, le choix également pourrait être amélioré ,comme des vins rosés et du choix pour le sans gluten et lactose…svp 🙏🏻

Cons:

la suite Urbania est belle en soit mais dû pour rénovation , tapis et meubles , les toiles n’étaient pas opaques et difficiles de tout fermer les rideaux, globes qui étaient dûs à changer sur plusieurs lampes! au prix payé je m’attendais à mieux.

2026-03-12 • via Nuitee
S
Sylvie • solo_traveller • ca
1
2026-03-02 • via Nuitee
9
985emilyanns • Couples
2
not a 5 star hotel
Pros:

gave us a queen bed when we booked a king size bed. not a 5 star hotel. breakfast was « included » but then charged us 70$ at checkout. would not recommend

2026-02-25 • via Tripadvisor
D
Didier • couple • ca
1
Je ne réserverai jamais plus dans cette hôtel
Cons:

Nous avons été à la chambre le lit était pas fait
Les poubelles à l’entrée était pleine et débordais
J’ai payer 46 $ de stationnement

2026-02-24 • via Nuitee
C
Cantin • couple • ca
6
Never go back better on the Boulevard Laurier
Cons:

Parking expensive …very expensive $$$

2026-02-14 • via Nuitee
L
Laurie • couple • ca
9
2026-02-10 • via Nuitee
P
Patrick • couple • ca
7
Memorable
Pros:

Les employés etaient vraiment aimables et serviables

Cons:

Le lit avait des formes imbriquées dans le matelas ce qui laissait des bosses a diverts endroits

2026-01-31 • via Nuitee
L
Louise • couple • ca
10
Exception hotel experience summer and winter
Pros:

The charm and the beauty
Wood burning fireplace in the common area and the landscaped hot tub makes it a wonderful winter experience

Cons:

Staff, fireplace. Landscaping

2026-01-30 • via Nuitee
P
Patricia • couple • ca
9
2026-01-27 • via Nuitee
M
Marie-eve • couple • ca
1
2026-01-27 • via Nuitee
I
Ishimwe • couple • ca
9
What i needed
Pros:

The room and the pool

Cons:

Nothing

2026-01-27 • via Nuitee
S
shadan • extended_group • ca
10
2026-01-24 • via Nuitee
K
Kathleen • family_with_children • ca
5
Pros:

L'espace

Cons:

Le Personnel....

2026-01-23 • via Nuitee
S
Samuel • couple • ca
8
2026-01-20 • via Nuitee