Hôtel Le Bonne Entente

Hotels
8.2 (1646 reviews)
3400 Chemin Sainte-foy , Quebec City , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spa
Great location
Attentive staff
Good food
Cons:
Cleanliness issues
Room maintenance needed
Parking fees unclear

Categories

Cleanliness
7.59
There were issues mentioned regarding cleanliness, particularly in relation to the room and shared facilities.
Service
9.06
The staff were described as very welcoming and attentive to guests' needs.
Location
8.6
Great location outside old Quebec, highly appreciated by guests.
Room Quality
7.05
Some rooms were noted to be in need of attention, impacting the overall perception.
Amenities
8.58
Amenities were generally well-reviewed, although there were suggestions for improvements.
Value for Money
8.04
Mixed feelings were expressed regarding the price relative to the quality experienced.
Food and Beverage
8.59
The brunch and food offerings received positive remarks overall.
Overall Experience
8.06
Guests had a generally positive experience, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:33

Property Description

Luxurious Amenities and Services

Step into a world of luxury at Hôtel Le Bonne Entente, where every detail is designed to enhance your stay. From the seasonal outdoor pool to the on-site spa and wellness centre, indulge in relaxation and rejuvenation throughout your visit.

Gourmet Dining Experience

Savour exquisite gastronomic meals at the hotel's steakhouse restaurant, offering a culinary journey for your taste buds. Whether you prefer room service or dining in, delight in a variety of delectable dishes prepared to perfection.

Family-Friendly Fun

With a Fun Club offering a range of children's activities, Le Bonne Entente ensures that families have a memorable stay. Let the little ones explore and play while you unwind, knowing that every member of your family is taken care of.

Experience luxury, gourmet dining, and family fun at Hôtel Le Bonne Entente. Book now for an unforgettable stay!

Important information:

Please note that the extra people' charges for children 17 and younger are only applicable for the Superior King Room (in the Urbania Section) due to the extra inclusions offered with the room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 1646 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.05
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
M
Michel couple ca
8
Un bon séjour.
Pros:

Confort des oreillers et du lit. Possibilité de ranger nos vélos à l’intérieur. Les bornes pour recharger notre véhicule électrique. La proximité des pistes cyclables même s’il fallait prendre notre auto pour se rendre à un stationnement. C'était tout près.

Cons:

La nourriture était seulement correcte. Les déjeuners trop dispendieux.

2026-07-18 via Nuitee
C
Carbonneau solo_traveller ca
8
Pros:

Comfort and food quality.

Cons:

Only one elevator hard to locate.

2026-07-18 via Nuitee
F
France couple ca
9
Près de la salle de théâtre, facile d’accès malgré les travaux routier.
Pros:

Le site, très beau, bucolique

Cons:

Tapis dans la chambre et douche dans le bain

2026-07-18 via Nuitee
L
Lucie couple ca
3
Très décevante . L endroit a connu de si beaux jours dans le passé.
Pros:

La facilité d accès à la chambre et la piscine extérieure.

Cons:

Tout est désuet. Le tapis de la chambre etait extrêmement sale et usé. Le mobilier était usé et dépareillé. La salle de bain était désuète mais fonctionnel.
L extérieur est très mal entretenu. La piscine était verte à notre arrivée. La chute décorative ne fonctionnait plus. Le mobilier extérieur est usé. Le tout semble abandonné. C est l impression globale de l endroit.

2026-07-18 via Nuitee
J
Jean-paul couple ca
8
C’était ok
Pros:

L’emplacement, sauf les petits emplacements sur le terrain que nous devons réserver

Cons:

Propreté médiocre, dû au installation vétustes et non au personnel

2026-07-17 via Nuitee
R
Richard couple ca
9
2026-07-13 via Nuitee
D
Danielle couple ca
9
Très bon établissement.
Pros:

Le site est magnifique. Les chambres sont très propres et confortables. Le service au restaurant est impeccable.

Cons:

Les prises de courant étaient difficiles d'accès et pas faciles à repérer, en arrière des tables de chevet, dans la plinthe près du sol. Il fallait se contorsionner pour y accéder.

2026-07-12 via Nuitee
K
Karen couple ca
6
No volvería!
Pros:

El hotel es muy lindo, la recepción y el restaurante me gustó.

Cons:

El cuarto que nos tocó parecía muy viejo, los muebles y la cama todo olía a viejo, habían hormigas en la habitación, la verdad el hotel lindo pero nuestra habitación no fue nada agradable para el precio pagado. Siento que fue muy caro para lo que fue.

2026-07-11 via Nuitee
A
abbar couple ca
7
Pas deux fois
Pros:

Piscine

Cons:

L’attitude du personnel, très désagréable.

2026-07-11 via Nuitee
L
Leesa solo_traveller au
8
2026-07-10 via Nuitee
J
Jonathan solo_traveller ca
7
2026-07-08 via Nuitee
F
Frédéric family_with_children ch
8
Pros:

La carte des vins

Cons:

la literie et en particulier le matelas, à changer….

2026-07-07 via Nuitee
C
Claudia Fabiola couple be
9
Nice stay
Pros:

Room and bathroom spacious size, amenities ( coffee machine, fridge) beautiful gardens, tasty breakfast, excellent evening and kind personnel. At all times we could eat on the nice terrace, always a bonus.

Cons:

Room was cold and humid when we arrived, maybe due to AC running continuously at less than 18 degrees? We fixed it by adjusting AC temperature and runtimes with opening regularly the windows. Floor carpet outdated and floor hallway a bit dusty. Toilet had little pressure, so we had to flush it several times.

2026-07-06 via Nuitee
G
Gisele couple ca
9
2026-07-02 via Nuitee
P
Picard solo_traveller ca
7
2026-06-29 via Nuitee
D
Denis couple ca
2
À fuir!!
Cons:

La propreté, l'espace spa et piscine n'est pas entretenu . La propriété à besoin de beaucoup de rénovations. Les lits sont mous et les oreillers à changer. Les tapis dans la chambre, pourquoi ne pas les enlever. Ils sont tellement vieux et sales. Et la cerise sur le gâteau....il a fallu payer pour stationner à l'hôtel. 20$/jour plus taxes. Je n'y retournerai jamais. À fuir!!

2026-06-28 via Nuitee
G
Giroux couple ca
9
Bon séjour
Pros:

Tout

Cons:

Rien

2026-06-28 via Nuitee
M
Malika couple ca
8
2026-06-27 via Nuitee
W
Wilding extended_group ca
9
Absolument super, après une longue journée c'est très apprécié la détente et le confort de cet étab
Pros:

La chambre, les coins détente, le personnel, le charmant petit restaurant.

2026-06-24 via Nuitee
O
Oleksander couple ca
10
2026-06-21 via Nuitee